Результаты поиска

Лучшие результаты

1. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
   

Дополнительные результаты

1. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
2. J. Mike Jacka, Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction. – М.: , 0. – 0 с.
   
3. Stephanie G. Sherman, V. Clayton Sherman. Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers. – М.: , 0. – 0 с.
   
4. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
   
5. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
   
6. Bohdan O. Szuprowicz. Webcasting and Push Technology Strategies: Effective Communications for Intranets and Extranets. – М.: , 0. – 0 с.
   
7. Alan Axelrod. Office Superman: Make Yourself Indispensable in the Workplace. – М.: , 2004. – 0 с.
   
8. Alan Larson. Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement. – М.: , 2003. – 0 с.
   
9. Karen G. Strouse. Customer-Centered: Telecommunications Services Marketing (Artech House Telecommunications Library). – М.: , 2004. – 0 с.
   
10. Tutorials on Emerging Methodologies and Applications in Operations Research : Presented at INFORMS 2004, Denver, CO (International Series in Operations Research & Management Science). – М.: , 2004. – 0 с.
    
11. Julia Tum, Philippa Norton, J. Nevan Wright. Management of Event Operations. – М.: Elsevier Butterworth-Heinemann, 2006. – 304 с.
    
12. Robert W. Wendover, Terrence L. Gargiulo. On Cloud Nine: Weathering the Challenge of Many Generations in the Workplace. – М.: , 2005. – 142 с.
    
13. Don Peppers, Martha Rogers. Return on Customer: Creating Maximum Value From Your Scarcest Resource. – М.: , 2005. – 304 с.
    
14. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
    
15. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
    
16. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
    
17. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
    
18. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
19. Andrea Castelletti. Topics on System Analysis and Integrated Water Resources Management. – М.: , 2010. – 304 с.
    
20. Salihu Ahmad Pantami. Burning Effects on Soil Properties and Growth of Maize: in the dry subhumid Savanna zone of Nigeria. – М.: , 2012. – 104 с.
    
21. Eskinder Gidey, Arega Bazezew. Drought Vulnerability: Analysis of Drought Vulnerability and Its Effects on Agricultural Production. – М.: , 2012. – 112 с.
    
22. Ehsan Khalid. Nutritional significance of Pulses: Traditional Cooking's effect on Minerals and Phytic Acid Content of Pulses. – М.: , 2012. – 68 с.
    
23. Brian T Contos. Enemy at the Water Cooler. – М.: , 2010. – 0 с.
    
24. Roxanna McDonald. Introduction to Natural and Man-made Disasters and Their Effects on Buildings. – М.: , 2010. – 256 с.
    
25. Sidney A. Simon. Free Radical Effects on Membranes,61. – М.: , 2010. – 296 с.
    
26. Bill Self. Customer Satisfaction Measurement for ISO 9000: 2000. – М.: , 2010. – 176 с.
    
27. Richard Harrington. After Effects On the Spot. – М.: , 2010. – 288 с.
    
28. Author Unknown. Drug Effects on Neuroendocrine Regulation,39. – М.: , 2010. – 0 с.
    
29. Connell. Notes from a Bottle Found on the Beach at Carmel. – М.: , 1996. – 100 с.
    
30. J Jackson. Constituencies & Leaders in Congress – Their Effects on Senate Voting Behaviour. – М.: , 1975. – 224 с.
    
31. M RUTTER. Rutter: ?fifteen Thousand? Hours: Secondary School S & Their Effects On Children (cloth). – М.: , 1979. – 294 с.
    
32. M Rutter. Fifteen Thousand Hours – Secondary Schools & Their Effects on Children (Paper). – М.: , 1979. – 294 с.
    
33. Geza Zavodszky. American Effects on Hungarian Imagination & Political Thought 1559–1848. – М.: , 1995. – 344 с.
    
34. E SIMIU. Simiu ?wind Effects? On Structures – An Introducti On To Wind Engineering. – М.: , 1978. – 458 с.
    
35. Andrew T Price–smith. The Health of Nations – Infectious Disease, Environmental Change & Their Effects on National Security & Development. – М.: , 2001. – 232 с.
    
36. DRINKING. Drinking Water Health Effects Task Force: ?health? Effof Drinking Water Treatment Technologie. – М.: , 1990. – 166 с.
    
37. NAP. National Academy Press: Effects On The Atmosphere Of A Major Nuclear Exchange (paper Only). – М.: , 1985. – 204 с.
    
38. Suzanne Stewart–steinbe. The Pinocchio Effect – On Making Italians, 1860–1920. – М.: , 2008. – 400 с.
    
39. M Senn. ADA?s Effect on the Landlord/Tenant Relationship Special Report. – М.: , 1993. – 128 с.
    
40. F KAINDL. Kaindl Prognostic Values Of ?exercise? Testing & D Rug Effects On The Exercise ?ecg? (pr Only). – М.: , 1982. – 222 с.
    
41. NAP. Nat Academy Press:effect On Human Health Of Subthepa Use Of Antimicrobials In Animal Feeds. – М.: , 1980. – 0 с.
    
42. NAP. National Academy Press Effects On ?populations? Of Exposure Of Low Levels Etc (pr Only). – М.: , 1980. – 524 с.
    
43. NAP. National Academy Press New ?ceta? – Effect On Publ Ic Service ?employment? Programs Final Rep. – М.: , 1980. – 0 с.
    
44. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
    
45. Muhammad Awais,S.M.Saeed Shah and Zaka Ullah. Impact of Urbanization on Rawal Lake Inflows and Water Quality. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
46. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
47. Chigbogu Ozoegwu. Theory of Curvature Effects on End-Milling. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
48. Dr Sreenivasulu Gopu and Dr Ramakrishna Rao Achanta. SEEPAGE EFFECTS ON HYDRAULIC PARAMETERS OF SAND BED CHANNELS. – М.: LAP Lambert Academic Publishing, 2011. – 288 с.
    
49. Darafsheh Javadian Koutenaei and Elmira Shamshiry. Investigation of Park Effects on Manners Outline at Society. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
    
50. Somanpreet Singh and Gagandeep Kaur. Teacher Job Satisfaction at Different Set-Ups: A Comparative Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
51. Taskin Butt. Impact of Water Quality on Community Health in South West England. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
    
52. Sheema Mushtaq and Yasmeen Ashai. Menopause:Effect on Family. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
53. Salihu Ahmad Pantami. Burning Effects on Soil Properties and Growth of Maize. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
54. Mohammad Reza Namazari and Farshad Babaoghli. Biofertilizers and Mineral Fertilizers and Their Effects on Corn. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
55. Disha Nayak. Liquid biofertilizer and its effect on plant growth. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
56. Etalem Tesfaye,Birhan Tamir and Tadelle Dessie. Feed Restriction Effects on the Subsequent Performance of RIR Chicken. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
57. Mohamed Bassuony. A Quality Irrigation Water and Its Effects On Soil Properties. – М.: LAP Lambert Academic Publishing, 2014. – 128 с.
    
58. Ahmed Mohammed Abu-Dief,Rafat Mohammed El-Khatib and lobna Abd El-Mohsen Nassr. Solvent Effects on The reactivity Trends of some Coumarin Derivatives. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
    
59. Perveiz Khalid. Effects on Seismic Properties. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
    
60. Mustafa Fawzy,Ahmed Mohammed and Mahmoud Adam. Herbicides and their Effects on Soil Algae at Assiut- Egypt. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
61. M. Arshad Azmi and Uzma Mehboob. Pesticides residue in human milk and their effects on its components. – М.: LAP Lambert Academic Publishing, 2014. – 248 с.
    
62. Tania June. Environmental effects on photosynthesis of C3 plants. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
63. Maina Kariba Richard and Dolphine Adero Wanga. Student Absenteeism, Causes and Effect on Academic Performance. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
64. Marlon Sukal. Alternative Work Arrangements: Its Effect on Work and Nonwork Outcomes. – М.: LAP Lambert Academic Publishing, 2010. – 440 с.
    
65. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
    
66. Tayue Tateke,Mirkuzie Woldie and Shimeles Ololo. Determinants of patients satisfaction at Public and Private hospitals. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
    
67. Amjad Al-Nasser. Measuring Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
68. Saima Jahan,Surmad Umar and Samina Jahan. Impact Of Customer Service Elements On Customer Satisfaction &Loyality. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
69. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
70. Jumah Qreshat. Difficulties Facing an English Teacher with their Effects on them. – М.: LAP Lambert Academic Publishing, 2014. – 164 с.
    
71. Wendy Batterbee and Elda Kocks-de Waal. Strategies used to counteract bullying at schools. – М.: LAP Lambert Academic Publishing, 2010. – 212 с.
    
72. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
73. Paul House. The Effects of Slow Resistance Training on High Velocity Force Output. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
74. Paul van Wingerden. Impact of Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
75. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
    
76. Melakku Gabriel. A Look at the US Meltdown: The Effects on the Housing Market. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
    
77. Katherine Fulgence. Factors influencing Customer Satisfaction with Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
78. Raed Ali Al-Gowear Al-Mestneer. Does the U.S dollar have an effect on the price of oil?. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
79. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
80. Jackson Lemomo Ole kulet,Daniel Auka and Simeon Kipchumba. Effects Of Relational Social Capital On Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
81. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
82. Li Xiangyu and Krit Jarinto. Service Is Power. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
83. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
84. Khalizani Khalid,Khalisanni Khalid and Siew Phaik Loke. The impact of rewards and motivation on job satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
85. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
86. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
87. Upendra Singh Panwar. Customer Satisfaction Perceptive. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
    
88. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
89. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
90. Kennedy Ntabo Otiso. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
91. Mohd Faeez Saiful Bakhtiar,Noor Azmi Ahmad and Mohd Syaquif Yasin Kamaruddin. How Do Hotels' Environmental Strategies Impact Guests' Experiences. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
92. Abdul Rehman Shaikh. Employee Recognition & Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
93. Wonseok Kim. Compensation Strategies' Effects on Corporations in a Global Context. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
94. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
95. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
96. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
97. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
    
98. Priyanka Behrani. How They Shop. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
99. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
100. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
101. AMASSOMA DITIMI and Nduka Kelechi Sylvia. THE EFFECT OF CORPORATE IMAGE ON CUSTOMER''S SATISFACTION. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
102. Lauri Vuorensola. Collecting customer satisfaction data with web surveys. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
103. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
104. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
105. Jean Wanjiku Munyaka. The Influence of Relationship Marketing on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
106. Hailu Megersa. Relationship Marketing and Its Effect on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
107. Helen Cripps. Customer Satisfaction in Local Government. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
     
108. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
     
109. Linus Ivarsson,Alexander Nilsson and Torbjorn Rimfalt. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
110. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
111. Faheem Shahzad. Impact of Direct Marketing on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
     
112. Jesse Candy. What do 'Switched-on' Customers Really Value?. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
     
113. Jusuf Zeqiri. Customer Satisfaction with Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
     
114. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
115. Sreenivasan Jayashree and Mohd Nazri Mohd Noor. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
116. Iveta Bendova. An Analysis of Customer Satisfaction in Food Retailing. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
117. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
     
118. Kiran G. and Kadakol A.M. Mind Mapping of Customer satisfaction Towards Business Dailies. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
119. Faizan Raja. Off the Job Trainings Effect on Employee’s Performance. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
120. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
     
121. Laura Daugnoraite and Kestutis Slaitas. Strategy for the Reverse Supply Chain. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
122. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
123. Tugce Karpuzcu. Impact of e-Services on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
     
124. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с.
     
125. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
126. Festus Aleruchi Nmegbu. Holistic Marketing Strategy and Customers' Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 324 с.
     
127. Desta Tesfaw Mebratu. Public Serves Delivery Reform and Customer Satisfaction in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
128. Shamaila Gull and Rauf Alam. Effects of CSR on Customer Retention in Different Sectors of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
     
129. Wasihun Mohammed. Internal Service Climate and Empowerment Effect on Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
130. JULIAN KIKAO. The Role of Compensation on Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
     
131. Kamelia Chaichi. Impact of Employee Training on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
132. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
     
133. Manoj Kumar. Measuring Customer Satisfaction -Text and Cases. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
134. Prakasha G.S,H.R Jayamma and Thiru malesha. Teacher effectiveness depends on Job satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
     
135. Al Jamal Mustafa Shindaini and Tanmoy Debnath. The Customer Satisfaction on Debit Card. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
136. Muhammad Aashir. Customer Satisfaction in Islamic Banking System in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
137. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
138. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
139. Samson Mutsagondo. Customer Care and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
140. Komal Daniel. Customer Switching and Banking Industry. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
3. Критика on-line. интервью с О. Киселевой, руководителем компании World Gym Consulting. С. Сипатов, "Управление персоналом", N 14, июль 2010 г.
4. On-line коммуникации: от классики до web 2.0-технологий. И. Широкова, "Ремедиум", № 7, июль 2010.
5. Мне больше по душе другой термин: международный аудитор. интервью с Ф. Хаджизахариасом, HADJIZACHARIAS... CHRISTOPHIS CO.LTD. "Управление персоналом", № 20, октябрь 2009.
6. Когда бизнес и власть встретятся on-line?. И. Пискун, "Московский бухгалтер", № 8, апрель 2009.
7. Сдача отчетности on-line: прогресс налицо. М. Дудко, "Консультант", № 13, июль 2008.
8. On-line рекрутмент. интервью с О. Бруковской, директором по маркетингу и PR группы компаний HeadHunter, А. Куракиным, заместителем генерального директора ООО "РДВ-медиа-групп", Я. Топорковым, директором по связям с общественностью ООО "СуперДжоб", С. Сторожевым, руководителем проектов Joblist и 100 Работ. "Управление персоналом", № 7, апрель 2008.