Результаты поиска

Лучшие результаты

1. Jan Freidhof. The Dilemma of Cash Management in China: Presenting Entrusted Loans as a potential Solution. – М.: , 2012. – 56 с.
   
2. Elizabeth L. Kamzina, Nikolay L. Kamzin. Diffusion value of the pledge: ollector activity. – М.: , 2012. – 116 с.
   
3. Glen Arnold. Modern Financial Markets & Institutions: A Practical Perspective. – М.: , 2012. – 729 с.
   
4. Tim Bruckner. M&A in Mainland China: An Analysis of Market Dynamics. – М.: , 2012. – 108 с.
   
5. Nakkiran Sivaguru. Marketing Efficiency of Agricultural Cooperatives in Ethiopia. – М.: , 2012. – 64 с.
   
6. Morusu Siva Sankar. Financial Analysis of the Tirupati Co Operative Bank Limited. – М.: , 2012. – 204 с.
   
7. Daniel R. Garner, Robert R. Owen, Robert P. Conway. The Ernst & Young Guide to Financing for Growth. – М.: , 0. – 0 с.
   
8. Erik Banks. Exchange-Traded Derivatives (The Wiley Finance Series). – М.: , 0. – 0 с.
   
9. James T. Gleason. Risk: The New Management Imperative in Finance. – М.: , 0. – 0 с.
   
10. Ahmad Audu Mayaki. Consumer Behavioural Response: Services Of Retail Banks in Nigeria. – М.: , 2012. – 120 с.
    
11. William G. Roy. Socializing Capital. – М.: , 0. – 0 с.
    
12. Monica Langley. Tearing Down the Walls: How Sandy Weill Fought His Way to the Top of the Financial World. . .and Then Nearly Lost It All (Wall Street Journal Book). – М.: , 0. – 0 с.
    
13. Linda Wirth. Breaking Through the Glass Ceiling: Women in Management. – М.: , 0. – 0 с.
    
14. Mila Freire, John E. Petersen, Marcela Huertas, Miguel Valadez. Subnational Capital Markets in Developing Countries: From Theory and Practice. – М.: , 0. – 0 с.
    
15. Edited by James A. Hanson, Patrick Honohan, Giovanni Majnoni. Globalization and National Financial Systems. – М.: Oxford University Press, 2003. – 282 с.
    
16. C. A. E. Goodhart. Money, Information and Uncertainty: 2nd Edition. – М.: , 0. – 0 с.
    
17. M.K. Lewis, K.T. Davis. Domestic and International Banking. – М.: , 0. – 0 с.
    
18. Jane Sneddon Little, Giovanni P. Olivei. Rethinking the International Monetary System. – М.: , 0. – 0 с.
    
19. Harold Salzman, Stephen R. Rosenthal. Software by Design: Shaping Technology and the Workplace. – М.: , 0. – 0 с.
    
20. Thomas J. DeLong, Ashish Nanda. Professional Services: Text and Cases. – М.: , 0. – 0 с.
    
21. Jeffrey C. Hooke, Jeff Hooke. Emerging Markets: A Practical Guide for Corporations, Lenders, and Investors. – М.: , 0. – 0 с.
    
22. Andrew Crockett, Trevor Harris, Frederic S. Mishkin, Eugene N. White. Conflicts of Interest in the Financial Services Industry: What Should We Do About Them? (Geneva Reports on the World Economy). – М.: , 0. – 0 с.
    
23. Michael Violano, Shimon-Craig Van Collie. Retail Banking Technology : Strategies and Resources That Seize the Competitive Advantage. – М.: , 0. – 0 с.
    
24. Linda Richardson. Bankers in the Selling Role : A Consultative Guide to Cross-Selling Financial Services. – М.: Wiley, 1992. – 177 с.
    
25. R. Eric Reidenbach, Terry C. Wilson, Gordon W. McClung, Reginald Goeke. The Value Driven Bank: Strategies for Total Market Satisfaction. – М.: , 0. – 0 с.
    
26. Mary J. Cronin. Banking and Finance on the Internet (Internet Management Series). – М.: , 0. – 0 с.
    
27. Yakov Amihud, Geoffrey P. Miller. Bank Mergers & Acquisitions : An Introduction and an Overview. – М.: Springer, 2003. – 272 с.
    
28. Dwight S. Ritter. High Performance Branch Banking: A Manager's Guide to Maximizing Branch Profitability. – М.: , 0. – 0 с.
    
29. Benton E. Gup. The New Financial Architecture : Banking Regulation in the 21st Century. – М.: , 0. – 0 с.
    
30. Jack W. Plunkett, Plunkett Research Ltd. Plunkett's Financial Services Industry Almanac 2002-2003: The Only Complete Guide to the Technologies and Companies Changing the Way the World Banks, ... nancial Services Industry Almanac, 2002-2003). – М.: , 0. – 0 с.
    
31. David Jack Cowen. The Origins and Economic Impact of the First Bank of the United States, 1791-1797. – М.: , 0. – 0 с.
    
32. Hans Peter Brondmo. The Engaged Customer: Using the New Rules of Internet Direct Marketing to Create Profitable Customer Relationships. – М.: , 0. – 0 с.
    
33. Ron Ricci, John Volkmann. Momentum: How Companies Become Unstoppable Market Forces. – М.: , 0. – 0 с.
    
34. World Bank. Trade and Migration: Building Bridges for Global Labour Mobility (Trade and Development). – М.: , 2004. – 0 с.
    
35. Ekaterina Koryukin. Innovation Systems: World Bank Support of Science and Technology Development (World Bank Working Papers). – М.: , 2004. – 0 с.
    
36. Anjali Kumar. Access to Financial Services in Brazil (Directions in Development). – М.: World Bank Publications, 2004. – 620 с.
    
37. Fareed M. A. Hassan. Jordan: Supporting Stable Development in a Challenging Region--A Joint World Bank-Islamic Development Bank Evaluation (World Bank Operations Evaluation Study,). – М.: , 2004. – 0 с.
    
38. Robert E. Grosse. The Future of Global Financial Services (Blackwell Global Dimensions of Business Series). – М.: , 2004. – 0 с.
    
39. I. Hasan. Research in Banking and Finance, Vol. 3 (Research in Banking and Finance). – М.: , 2003. – 0 с.
    
40. Jack W. Plunkett. Plunkett's Financial Services Industry Almanac 2004: The Only Comprehensive Guide to the Financial Services Industry (Plunkett's Financial Services Industry Almanac). – М.: , 2003. – 0 с.
    
41. Jack W. Plunkett. Plunkett's Banking, Mortgages and Credit Industry Almanac 2005: The Only Complete Guide to the Business of Banking, Lending, Mortgages and Credit Cards ... Mortgages and Credit Industry Almanac). – М.: , 2004. – 0 с.
    
42. G.G Kaufman. Market Discipline in Banking : Theory and Evidence (Research in Financial Services: Private and Public Policy). – М.: , 2003. – 0 с.
    
43. Chien-Hsun Chen. Banking and Insurance in the New China: Competition and the Challenge of Accession to the Wto (Advances in Chinese Economic Studies Series). – М.: , 2004. – 0 с.
    
44. Robert T. Slee. Private Capital Markets: Valuation, Capitalization, and Transfer of Private Business Interests. – М.: , 2004. – 0 с.
    
45. World Bank. World Development Report 2005: A Better Investment Climate for Everyone (World Development Report). – М.: , 2004. – 0 с.
    
46. Tiger Tong Xiaohu. Financial Services in China. – М.: China Knowledge Press, 2007. – 548 с.
    
47. Bruce Porteous, Pradip Tapadar. Economic Capital and Financial Risk Management for Financial Services Firms and Conglomerates (Finance and Capital Markets). – М.: , 2005. – 300 с.
    
48. Li Yang, Robert Lawrence Kuhn. China's Banking and Financial Markets: The Internal Research Report of the Chinese Government. – М.: , 2007. – 500 с.
    
49. Patr Vermeulen. Innovation and Institutions: An Institutional Perspective on the Innovative Efforts of Banks and Insurance Companies (Riot! Routledge Studies in Innovation, Organization and Techno. – М.: , 2007. – 0 с.
    
50. China's Capital Market: Challenges from Wto Membership (Advances in Chinese Economic Studies). – М.: , 2007. – 344 с.
    
51. Paul Allen. Service Orientation: Winning Strategies and Best Practices. – М.: , 2006. – 360 с.
    
52. Caroline Baum. Just What I Said: Bloomberg Economics Columnist Takes on Bonds, Banks, Budgets, and Bubbles. – М.: , 2005. – 294 с.
    
53. Robert Dubil. An Arbitrage Guide to Financial Markets (The Wiley Finance Series). – М.: , 2004. – 344 с.
    
54. David Maude. Global Private Banking and Wealth Management: The New Realities (The Wiley Finance Series). – М.: , 2006. – 360 с.
    
55. K. Thomas Liaw. The Business of Investment Banking: A Comprehensive Overview. – М.: Wiley, 2006. – 456 с.
    
56. Christine Johnson. Market Leader: Intrermediate Business English: Test File. – М.: Longman, Pearson Education Limited, 2001. – 48 с.
    
57. Chandana Unnithan. Dot.Com Rise as an indicator of Business Growth and Economic Progress: A Retrospective view on telecom and banking sectors in Australia and India. – М.: , 2010. – 288 с.
    
58. Lucia Quaglia. Governing Financial Services in the European Union: Banking, Securities and Post-Trading (Routledge/UACES Contemporary European Studies). – М.: , 2010. – 210 с.
    
59. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
60. Greg Farrell. Crash of the Titans: Greed, Hubris, the Fall of Merrill Lynch, and the Near-Collapse of Bank of America. – М.: Crown Business Publications, 2010. – 480 с.
    
61. Jeffrey C. Hooke. Emerging Markets. – М.: , 2001. – 304 с.
    
62. Scott McCleskey. When Free Markets Fail. – М.: , 2010. – 224 с.
    
63. Lazaros E. Panourgias. Banking Regulation and World Trade Law. – М.: , 2011. – 312 с.
    
64. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
    
65. Islamic Finance Banking System. – М.: , 2011. – 400 с.
    
66. Apostolos Ath. Gkoutzinis. Internet Banking and the Law in Europe: Regulation, Financial Integration and Electronic Commerce. – М.: , 2006. – 402 с.
    
67. Jacob Olaoye and Oluwaseun Odebiyi. Impact of Microfinance Bank Loan on Aquaculture Development, Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
68. Uday Dhokiya and Maitry Pathak. Proper Satisfaction in Bank. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
    
69. Abeer Al-qaisi. The Regulation of Financial Services. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
70. Ajit Regmi. IT in Nepalese Banks. – М.: LAP Lambert Academic Publishing, 2010. – 120 с.
    
71. Luel Berhe. The Role of DM Technology in E-Transaction Expansion in banking. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
    
72. Sean Russell. Older Adults and Internet Banking. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
    
73. Sujoy Dhar. Marketing the Financial Services to the Unbanked Population. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
    
74. Donald Ofoegbu and Iyewumi Adeyele. Consolidation & Deregulation Effect on Bank Sector Competition. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
75. Thomas Andersen. Bank Mergers & Acquisitions in Central Eastern Europe. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
76. Muhammad Mehtab Azeem. Impacts of Foreign Banks on Domestic Banks Businesses. – М.: LAP Lambert Academic Publishing, 2014. – 252 с.
    
77. Noor ul Ain Ilyas. Banking Behavior of Islamic Bank Customers. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
78. Nezal Aghajari,Meisam Dehdashti Akhavan and Pooyan Behdarvandi. Television Commercial Effectiveness on Banking Services. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
79. Jaskaran Singh Dhillon and Ramita Verma. Asset - Liability Management in Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 244 с.
    
80. M. Uzair Farooq Khan,Zakaria Ahmed and Shahzad Ghafoor. Corporate Governance and Performance of Banks in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
81. Jaskaran Singh Dhillon. Marketing of Financial Services: A Case Study of Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 400 с.
    
82. Yuvaraju Duggani. Marketing Strategies. – М.: Scholars' Press, 2014. – 440 с.
    
83. Humaan Siddiqui. Impact of E-Commerce & Service Mgt & Marketing on Business Performance. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
84. Machira Mwangi. Secrets to Competitiveness and Growth. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
85. Sebastian Bakalarczyk. Modern Bank Management. – М.: LAP Lambert Academic Publishing, 2013. – 156 с.
    
86. Nkora Nkoranigwa. Customer Loyalty in Banking and Financial Institutions. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
    
87. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
88. Khaliq Ahmad and Mohammed Gulamali Rustam. Islamic Bank Customers. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
    
89. Jaskaran Singh Dhillon. Relationship Marketing Strategies in Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 392 с.
    
90. Divaries Cosmas Jaravaza. TQM application in commercial banks in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
    
91. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
    
92. Norazah Mohd Suki. Services Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
    
93. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
94. Afjal Hossain. Bank Service Marketing. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
    
95. Nakkiran Sivaguru. Marketing Efficiency of Agricultural Cooperatives in Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
96. T.S. Uma Rani and Natarajan Panchanatham. Customers' Perception towards Marketing Strategies of Commercial Banks. – М.: Scholars' Press, 2014. – 284 с.
    
97. Abhinava Singh and Siddharth Das. A Study of Modern Blood Banking in India. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
98. Teki Surayya. Marketing of financial services. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.
    
99. Morusu Siva Sankar. Financial Analysis of the Tirupati Co Operative Bank Limited. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
    
100. Ranjit Kumar Siringi. A Study on Internet Users' Behaviour and Online Shopping. – М.: Scholars' Press, 2014. – 212 с.
     
101. Nigamananda Biswas. CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
102. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
103. Tanmoy Chatterjee. An easy Guide to the Financial Services Sector. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
104. Asif Yaseen. Fostering Innovations for Banking the Unbanked: Models & Mechanics. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
105. Ilire Daija-Buza. Mergers and Acquisitions in banking sector within CEE countries. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
106. Sandeep Goel. Financial Performance of Commercial Banks in India in Post Reforms Era. – М.: LAP Lambert Academic Publishing, 2012. – 308 с.
     
107. Ahmad Munir Mehar. Islamic Banking & Finance. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
108. M. Thukaram. A Study of Customer Services in Regional Rural Banks. – М.: LAP Lambert Academic Publishing, 2014. – 232 с.
     
109. Dipti Sarker. Performance Analysis of Import Policy & Procedure-Study of HSBC LTD. – М.: LAP Lambert Academic Publishing, 2014. – 128 с.
     
110. Hummayoun Naeem. A TQM Model for Commercial Branch Banking Operations. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
111. Manvinder Singh Pahwa. Performance Appraisal of Innovative Banks. – М.: LAP Lambert Academic Publishing, 2012. – 312 с.
     
112. Madhu Sudana Rao. A treatise on Banking and Finance. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
113. Jagjeet Kaur Saini. Bank of India: Products and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
114. Dawit Tekletsadik. Customers Bank Selection Criteria. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
115. Ochei Ailemen Ikpefan. Bank Capitalisation, Management and Performance:. – М.: LAP Lambert Academic Publishing, 2012. – 256 с.
     
116. N. Kavitha. Banking Industry in the Global Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 228 с.
     
117. Siddhartha Sankar Saha. Merchant Banking in Indian Primary Capital Market during 1990-2000. – М.: Scholars' Press, 2013. – 300 с.
     
118. Charles Okioga. Challenges Facing Financial Institutions in Marketing their Products. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
     
119. Abdulkadir Ali. Determinants of Agency banking in Mombasa County. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
120. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
121. Poonam Joshi. Study of forex in banking sector. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
122. Kamran Akram. Comparative Study of ACH and ECH. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
123. Ganaraja K. and Dinesha P. T. Housing Finance and Banking Sector in India. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     

Дополнительные результаты

1. Leonard L. Berry. Discovering the Soul of Service. The Nine Drivers of Sustainable Business Success. – М.: Free Press, 2003. – 288 с.
   
2. Trends in U.s. Services Trade (Trade Issues, Policies, and Laws). – М.: , 2012. – 0 с.
   
3. Harry Beckwith. Selling the Invisible: A Field Guide to Modern Marketing. – М.: , 2012. – 272 с.
   
4. Jerry Buckland. Hard Choices: Financial Exclusion, Fringe Banks, and Poverty in Urban Canada. – М.: , 2012. – 288 с.
   
5. Ghulam Ali. Evidence on Stucture Conduct Performance Hypothesis: An Empirical Study on Banking Sector of Pakistan. – М.: , 2012. – 132 с.
   
6. Hiroshi Osano, Toshiaki Tachibanaki. Banking, Capital Markets and Corporate Governance. – М.: , 0. – 0 с.
   
7. Jean Withers, Carol Vipperman. Marketing Your Service (Marketing Your Service (W/CD)). – М.: , 0. – 0 с.
   
8. M.K. Lewis, K.T. Davis. Domestic and International Banking. – М.: , 0. – 0 с.
   
9. Anthony Johnson. Maximum Effectiveness: Your Guide to Maximum Success in Sales, Marketing, Management, Client Satisfaction, Personal Effectiveness. – М.: , 0. – 0 с.
   
10. Warren J. Keegan. Global Marketing Management (7th Edition). – М.: , 0. – 0 с.
    
11. David Sears. Successful Talent Strategies: Achieving Superior Business Results Through Market-Focused Staffing. – М.: , 0. – 0 с.
    
12. Richard Minns. The Cold War in Welfare: Stock Markets versus Pensions. – М.: , 0. – 0 с.
    
13. Nancy Neiman Auerbach. States, Banks, and Markets: Mexico's Path to Financial Liberalization in Comparative Perspective. – М.: , 0. – 0 с.
    
14. Marketing Financial Services (Marketing Series (London, England).). – М.: , 0. – 0 с.
    
15. Dara Khambata. The Practice of Multinational Banking : Macro-Policy Issues and Key International Concepts, Second Edition. – М.: , 0. – 0 с.
    
16. Dwight S. Ritter. High Performance Branch Banking: A Manager's Guide to Maximizing Branch Profitability. – М.: , 0. – 0 с.
    
17. David Jack Cowen. The Origins and Economic Impact of the First Bank of the United States, 1791-1797. – М.: , 0. – 0 с.
    
18. Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. Services Marketing. – М.: , 0. – 0 с.
    
19. Mark Gabbott, Gillian Hogg. Consumers and Services. – М.: , 0. – 0 с.
    
20. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с.
    
21. Roland T. Rust, Richard L. Oliver. Service Quality: New Directions in Theory and Practice. – М.: , 0. – 0 с.
    
22. K. Douglas Hoffman, Michael R. Czinkota, Peter R. Dickson, Patrick Dunne, Abbie Griffin, Michael D. Hutt, Bilaji Krishnan, John H., Jr. Lindgren, Robert F. Lusch, Ilkka A. Ronkainen. Marketing: Best Practices. – М.: , 0. – 0 с.
    
23. K. Douglas Hoffman, John E. G. Bateson. Essentials of Services Marketing: Concepts, Strategies and Cases. – М.: , 0. – 0 с.
    
24. David L. Kurtz, Kenneth E. Clow. Services Marketing. – М.: , 0. – 0 с.
    
25. Raymond P. Fisk, Stephen J. Grove, Joby John. Services Marketing Self-Portraits: Introspections, Reflections, and Glimpses from the Experts. – М.: , 0. – 0 с.
    
26. Fundamentals and Practice of Marketing. – М.: , 0. – 0 с.
    
27. Geoffrey Randall. Principles of Marketing (Principles of Management Series). – М.: International Thomson Business Press, 2001. – 384 с.
    
28. Teresa A. Swartz, Dawn Iacobucci. Handbook of Services Marketing and Management. – М.: , 0. – 0 с.
    
29. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с.
    
30. Dennis Kundisch. New Strategies for Financial Services Firms: The Life-Cycle-Solution Approach (Information Age Economy). – М.: , 0. – 0 с.
    
31. Wetfeet. The WetFeet Insider Guide to Citigroup's Corporate & Investment Bank. – М.: , 2003. – 0 с.
    
32. Anjali Kumar. Access to Financial Services in Brazil (Directions in Development). – М.: World Bank Publications, 2004. – 620 с.
    
33. Henry Dahut. Marketing the Legal Mind. – М.: , 2004. – 0 с.
    
34. August Aquila, Bruce W. Marcus. Client at the Core: Marketing and Managing Today's Professional Services Firm. – М.: Wiley, 2004. – 278 с.
    
35. Karen G. Strouse. Customer-Centered: Telecommunications Services Marketing (Artech House Telecommunications Library). – М.: , 2004. – 0 с.
    
36. Betty R. Mandell. An Introduction to Human Services : Policy and Practice (6th Edition). – М.: , 2005. – 0 с.
    
37. Audrey Gilmore. Services Marketing and Management. – М.: , 2003. – 0 с.
    
38. Ko de Ruyter. Research on International Service Marketing: A State of the Art (Advances in International Marketing) (Advances in International Marketing). – М.: , 2005. – 0 с.
    
39. Martina Eckardt. Insurance Intermediation: An Economic Analysis of the Information Services Market (Contributions to Economics). – М.: , 2007. – 246 с.
    
40. Evelyn Ehrlich, Duke Fanelli. The Financial Services Marketing Handbook: Tactics and Techniques that Produce Results. – М.: , 2004. – 288 с.
    
41. Peter Mudie, Angela Pirrie. Services Marketing Management, Third Edition. – М.: , 2006. – 280 с.
    
42. K. Douglas Hoffman, John E.G. Bateson. Services Marketing: Concepts, Strategies, & Cases. – М.: , 2005. – 608 с.
    
43. Hans Kasper, Piet van Helsdingen, Mark Gabbott. Services Marketing Management: A Strategic Perspective. – М.: , 2006. – 572 с.
    
44. Aidan O'Connor. Trade, Investment and Competition in International Banking. – М.: , 2005. – 192 с.
    
45. Tim Clark, Carl Kay. Saying Yes to Japan: How Outsiders are Reviving a Trillion Dollar Services Market. – М.: , 2005. – 224 с.
    
46. Ross McGill. Technology Management in Financial Services (Finance and Capital Markets). – М.: , 2008. – 320 с.
    
47. Robert Buday, Bernie Thiel. Thoughts on Thought Leadership--Insights on Creating Demand for Professional Services. – М.: , 2008. – 152 с.
    
48. Lawrence S. Ritter, William L. Silber, Gregory F. Udell. Principles of Money, Banking & Financial Markets plus MyEconLab plus eBook 1-semester Student Access Kit (12th Edition). – М.: , 2008. – 672 с.
    
49. Information and Public Choice: From Media Markets to Policymaking. – М.: , 2008. – 230 с.
    
50. Multicultural Marketing Resources, Inc. The Source Book of Multicultural Experts 2008/09. – М.: , 2008. – 94 с.
    
51. Ibp Usa. Argentina Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
52. Ibp Usa. Australia Banking & Financial Market Handbook (World Business Information Catalog). – М.: , 2008. – 300 с.
    
53. Ibp Usa. Azerbaijan Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
54. Ibp Usa. Bahamas Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
55. Ibp Usa. Bahrain Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
56. Ibp Usa. Bangladesh Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
57. Ibp Usa. Denmark Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
58. Ibp Usa. Georgia Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
59. Ibp Usa. Germany Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
60. Ibp Usa. Ghana Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
61. Ibp Usa. Antilles (Netherlands) Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
62. Ibp Usa. Armenia Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
63. Ibp Usa. Aruba Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
64. Ibp Usa. Costa Rica Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
65. Ibp Usa. CA?te d'Ivoire Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
66. Ibp Usa. Croatia Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
67. Ibp Usa. Cuba Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
68. Ibp Usa. Cyprus Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
69. Ibp Usa. Czech Rep. Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
70. Ibp Usa. European Union Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
71. Ibp Usa. Fiji Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
72. Ibp Usa. Finland Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
73. Ibp Usa. Albania Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
74. Ibp Usa. Algeria Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
75. Ibp Usa. Cayman Islands Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
76. Ibp Usa. Chile Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
77. Ibp Usa. Colombia Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
78. Ibp Usa. East Caribbean area Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
79. Ibp Usa. Ecuador Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
80. Ibp Usa. Egypt Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
81. Ibp Usa. El Salvador Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
82. Ibp Usa. Estonia Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
83. Ibp Usa. Greece Banking & Financial Market Handbook. – М.: , 2008. – 300 с.
    
84. Ibp Usa. Botswana Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
85. Ibp Usa. Brazil Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
86. Ibp Usa. Bulgaria Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
87. Ibp Usa. Burkina Faso Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
88. Ibp Usa. Canada Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
89. Ibp Usa. Barbados Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
90. Ibp Usa. Belarus Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
91. Ibp Usa. Dominican Rep. Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
92. Ibp Usa. Belgium Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
93. Ibp Usa. Benin Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
94. Ibp Usa. Bolivia Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
95. Ibp Usa. Bosnia Banking & Financial Market Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
96. Mandy Boettiger. Liberalisation of the Postal Service Sector Market. – М.: , 2008. – 136 с.
    
97. Christopher Lovelock, Jochen Wirtz, Patricia Chew. Essentials of Services Marketing - 1st Edition. – М.: , 2008. – 600 с.
    
98. Elie Ofek, Olivier Toubia. Marketing and Innovation Management. – М.: , 2010. – 64 с.
    
99. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
100. ANTONIO LOBO. Marketing of Luxury Cruise Liners: Segmentation, Satisfaction and Future Patronage of Cruise Travellers. – М.: , 2010. – 164 с.
     
101. John J. Burnett. Nonprofit Marketing Best Practices. – М.: , 2007. – 336 с.
     
102. Mike Schultz. Professional Services Marketing. – М.: , 0. – 352 с.
     
103. Christine Ennew. Financial Services Marketing. – М.: , 2010. – 416 с.
     
104. Cathy H. C. Hsu. Tourism Marketing. – М.: , 2008. – 448 с.
     
105. Jay Nagdeman. The Professional?s Guide to Financial Services Marketing. – М.: , 2009. – 288 с.
     
106. Janet R. McColl–Kennedy. Services Marketing. – М.: , 2003. – 620 с.
     
107. Principles Of Services Marketing. – М.: , 2011. – 0 с.
     
108. Selling Professional Services To The Fortune 500: How To Win In The Billion-Dollar Market Of Strategy Consulting, Technology Solutions, And Outsourcing Services. – М.: , 2011. – 320 с.
     
109. Apostolos Ath. Gkoutzinis. Internet Banking and the Law in Europe: Regulation, Financial Integration and Electronic Commerce. – М.: , 2006. – 402 с.
     
110. A. K. M. Harun-Ur-Rashid. E-Banking Services. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
111. Daniel Sebesta. Native-speaker status in the translation services market. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
     
112. Luel Berhe. The Role of DM Technology in E-Transaction Expansion in banking. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
     
113. Md. Abul Kalam Siddike. Application of Social Networking in Library Services Marketing. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
114. Mohammednour Eltahir. Services Marketing Strategies. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
115. Nezal Aghajari,Meisam Dehdashti Akhavan and Pooyan Behdarvandi. Television Commercial Effectiveness on Banking Services. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
116. Eappen Thiruvattal. B2B Services Marketing. – М.: LAP Lambert Academic Publishing, 2011. – 284 с.
     
117. SANJAY KUMAR,Harbhajan Bansal and Komal Smriti. Relationship Marketing in Indian Services Organizations. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
     
118. Biplab Datta. Services Marketing: A Practical Approach. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
     
119. Kiran Gangaiah0,Ramappa K.B. and Kadakol A.M. Essentials of services Marketing. – М.: LAP Lambert Academic Publishing, 2013. – 264 с.
     
120. Elena Lutsenko. Positioning strategy of service SME in foreign fragmented market. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
     
121. Rajesh Kumar. Service Quality in Retail Banking in Jharkhand State. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
122. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
123. Khaliq Ahmad and Mohammed Gulamali Rustam. Islamic Bank Customers. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
     
124. Divaries Cosmas Jaravaza. TQM application in commercial banks in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
     
125. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
126. Norazah Mohd Suki. Services Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
127. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
128. Afjal Hossain. Bank Service Marketing. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
129. Vemula Harileela. Service Quality Perception and Satisfaction in Indian Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 348 с.
     
130. T.S. Uma Rani and Natarajan Panchanatham. Customers' Perception towards Marketing Strategies of Commercial Banks. – М.: Scholars' Press, 2014. – 284 с.
     
131. Davood Manzoor,Alireza Miremadi and Hamid Boostani Golestani. Mobile Banking Services in Financial Industry. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
132. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
133. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
134. Khaled Alqasa. The Banking Services in Yemen: Reality and Challenges. – М.: LAP Lambert Academic Publishing, 2014. – 404 с.
     
135. M. Thukaram. A Study of Customer Services in Regional Rural Banks. – М.: LAP Lambert Academic Publishing, 2014. – 232 с.
     
136. Manvinder Singh Pahwa. Performance Appraisal of Innovative Banks. – М.: LAP Lambert Academic Publishing, 2012. – 312 с.
     
137. Jagjeet Kaur Saini. Bank of India: Products and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
138. Dawit Tekletsadik. Customers Bank Selection Criteria. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
139. Charles Okioga. Challenges Facing Financial Institutions in Marketing their Products. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
     
140. Ric Willmot. Professional Services Marketing Wisdom: How to Attract, Influence and Acquire Customers Even If You Hate Selling. – М.: , 2014. –  с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Private banking: основные понятия, проблемы развития в России. И.А. Зарипов, А.В. Петров, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
3. На ниве private banking становится теснее. И.Е. Смирнов, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
4. Private Banking в России. Е.Е. Смирнов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
5. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
6. Российский Private Banking: каковы шансы выжить, используя локальные наработки?. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2007.
7. Некоторые практические вопросы осуществления операций по форфетированию. интервью с Д.В. Курышевым, директором по форфейтингу в России и странах СНГ банка Sumitomo Mitsui Banking Corporation. SMBC Europe. Н.А. Ранних, "Международные банковские операции", № 4, июль-август 2006.
8. Private banking сегодня. интервью с А. Юдиным, руководителем направления private banking Русского Банка Развития. "Банковский ритейл", № 3, III квартал 2006.
9. Динамичное развитие: ICICI Bank Eurasia в России. интервью с г-ном Махешкой, Председателем Правления ООО "ICICI Bank Eurasia". И. Гусева, "Банковское кредитование", № 4, июль-август 2006.
10. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
11. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
12. Особенности национального private banking. интервью с Н. Родионовой, директором департамента по работе с состоятельными клиентами АКБ "РОСБАНК". В. Мешалкина, "Банковское дело в Москве", № 4, апрель 2006.
13. Private banking в России. И.А. Зарипов, "Банковский ритейл", № 1, I квартал 2006.
14. Private banking - эксклюзивное обслуживание состоятельных клиентов. Д.А. Шевчук, В.А. Шевчук, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
15. Ритейловые решения RS-Bank/Pervasive для розничного бизнеса в SMB-банке. О. Гроздова, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
16. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
17. Два монитора извольте, кофе-машину, широкое кресло, свободный график.... интервью с Ю. Малягановой, директором департамента управления персоналом SUP Media, А. Найко, специалистом по подбору персонала компании CUSTIS, А. Шевченко, руководителем отдела по подбору персонала компании Veeam Software в Европе и регионе Emerging Markets. В. Гусева, "Управление персоналом", N 9, май 2012 г.
18. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
19. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
20. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
21. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
22. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
23. Прагматизм "новой волны" отечественного private banking. А.И. Гусев, "Банковский ритейл", N 4, IV квартал 2010 г.
24. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
25. Отечественный рынок private banking: новые возможности, но старые игроки. А.И. Гусев, "Банковский ритейл", N 3, III квартал 2010 г.
26. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
27. Андрей Мовчан. Третий Рим": private banking в российском банке - это оксюморон". интервью с А. Мовчаном, управляющим партнером компании "Третий Рим". А. Алборова, "Банковское обозрение", N 6, июнь 2010 г.
28. Оценка портфелей клиента private banking. К. Либор, "Банковское обозрение", N 4, апрель 2010 г.
29. Клиенты корпоративного блока - новый сегмент private banking. А.И. Гусев, "Банковский ритейл", N 2, II квартал 2010 г.
30. Внутренний контроль в отечественном private banking. А.И. Гусев, "Внутренний контроль в кредитной организации", N 2, апрель-июнь 2010 г.
31. Эффективный инструмент для бенчмаркинга услуг private banking. Е.П. Солдатова, "Управление в кредитной организации", № 1, январь-февраль 2010.
32. Выбор позиционирования в отечественном private banking. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2010.
33. Российский рынок private banking: клиенты возвращаются. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2009.
34. Использование метода "тайный покупатель" для оценки услуг private banking. Е.П. Солдатова, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
35. Private banking заблудился. Новый тренд рынка - mass affluent. Р.С. Мурашов, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
36. От чего не готовы отказаться клиенты российского private banking. А.И. Гусев, "Банковский ритейл", № 3, III квартал 2009.
37. Private banking в рамках банковской структуры. А.И. Гусев, "Организация продаж банковских продуктов", № 3, III квартал 2009.
38. Тенденции развития private banking. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2009.
39. Private banking по-русски... Неужели все-таки есть что и кому продавать. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2009.
40. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
41. Пути развития private banking и его российские особенности. А. Саркисянц, "Бухгалтерия и банки", № 11, ноябрь 2008., № 1, 2, январь, февраль 2009.
42. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
43. Private banking в условиях кризиса. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2008, 1, I квартал 2009.
44. Особенности реализации услуг private banking в России. А.В. Сысоева, "Организация продаж банковских продуктов", № 3, III квартал 2008.
45. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.
46. Южноафриканский Standard Bank покоряет Россию. интервью с Ю. Войцеховским, президентом ЗАО "Стандарт Банк". А. Скогорева, "Банковское обозрение", № 6, июнь 2008.
47. Российский рынок private banking системно заинтересовался розницей. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2008.
48. Структурная организация подразделения по обслуживанию VIP-клиентов в российском private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 2, 3, II, III квартал 2008.
49. Простор для долгосрочных инвестиций. интервью с А. Колошенко, председателем правления Экстробанка. Santander Consumer Bank. "БДМ. Банки и деловой мир", № 3, март 2008.
50. Проблемы разработки и продаж продуктового ряда на российском рынке private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2008.