Результаты поиска

Лучшие результаты

1. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
   

Дополнительные результаты

1. Basit Aziz. Improving Project Management with Lean Thinking: Integrating Lean in Project Processes. – М.: , 2012. – 104 с.
   
2. Natarajan Kumar. Values, Organizational Commitment and Job Satisfaction: An Empirical Evidence. – М.: , 2012. – 184 с.
   
3. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
4. Brooke Larson, Brooke Colonialism and Agrarian Transformation in Bolivia Larson. Cochabamba, 1550-1900: Colonialism and Agrarian Transformation in Bolivia. – М.: , 0. – 0 с.
   
5. Herbert W. Nickens, Adrienne Y. Stith, Lois Colburn, Clyde H. Evans, Brian D. Smedley, Institute of Medicine, Symposium on Diversity in Health Professions in Honor of Herbert W. Ni. The Right Thing to Do, The Smart Thing to Do: Enhancing Diversity in the Health Professions. – М.: , 0. – 0 с.
   
6. Hans Hendrischke, Chung-I Feng. The Political Economy of China's Provinces: Comparative and Competitive Advantage. – М.: , 0. – 0 с.
   
7. Carol A. Beatty, Harvey Schachter. Employee Ownership: The New Source of Competitive Advantage. – М.: John Wiley and Sons, Ltd, 2001. – 288 с.
   
8. Robert H. Lowson. Strategic Operations Management: The New Competitive Advantage. – М.: , 0. – 0 с.
   
9. Rudra Sil. Managing "Modernity": Work, Community, and Authority in Late-Industrializing Japan and Russia. – М.: , 0. – 0 с.
   
10. David L. Goetsch. Implementing Total Safety Management. – М.: , 0. – 0 с.
    
11. Manfred C. Neumann, Alfred Haid, Jurgen Weigand. Competition, Efficiency, and Welfare: Essays in Honor of Manfred Neumann. – М.: , 0. – 0 с.
    
12. Michael Talalay, Chris Farrands, Roger Tooze. Technology, Culture, and Competitiveness: Change and the World Political Economy (Technology & Global Political Economy). – М.: , 0. – 0 с.
    
13. Stewart R. Clegg, Australian and Pacific Researchers in Organization Studies. Management and Organization Paradoxes (Advances in Organization Studies, 9). – М.: , 0. – 0 с.
    
14. Jamal K Al-Dabal. Is Total Quality Management Enough for Competitive Advantage? Realities in. – М.: , 0. – 0 с.
    
15. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
    
16. G. David Garson, G. David Information Technology and Computer Applications in Garson. Public Information Technology: Policy and Management Issues. – М.: , 0. – 0 с.
    
17. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с.
    
18. Greg Pelling. Cisco Net Impact : Competitive Advantage from Internet Innovators in Asia Pacific and Japan. – М.: , 2005. – 0 с.
    
19. Gerrit Van Wyk. A Systems Approach to Social and Organizational Planning: Cure for the Mess in Health Care. – М.: , 2003. – 0 с.
    
20. Pete Geissler. Managing with Conscience for Competitive Advantage. – М.: , 2004. – 0 с.
    
21. Advances in Airline Economics, Volume 1: Competition Policy and Antritrust (Advances in Airline Economics). – М.: , 2006. – 402 с.
    
22. George T. Haley, Usha C.V. Haley, Chin Tiong Tan. New Asian Emperors: The Overseas Chinese - Their Strategies and Competitive Advantage, Revised Edition. – М.: , 2008. – 250 с.
    
23. Competitive Advantage And Competition Policy In Developing Countries (Crc Series on Competitioin, Regulation and Development). – М.: , 2008. – 376 с.
    
24. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
    
25. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
26. Olives and Olive Oil in Health and Disease Prevention. – М.: , 2010. – 1520 с.
    
27. Michael McKeown. Service User and Carer Involvement in Health and Social Care Education. – М.: , 2010. – 264 с.
    
28. L. Aloe. NGF and Related Molecules in Health and Disease,146. – М.: , 2010. – 570 с.
    
29. Hari Shanker Sharma. Blood-Spinal Cord and Brain Barriers in Health and Disease. – М.: , 2010. – 605 с.
    
30. Frank D. Borsenik. The Management of Maintenance and Engineering Systems in Hospitality Industries. – М.: , 1987. – 130 с.
    
31. Tracey D. Matthews. Designing and Conducting Research in Health and Human Performance. – М.: , 2011. – 384 с.
    
32. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с.
    
33. Pierre Larouche. Competition Law and Regulation in European Telecommunications. – М.: , 2011. – 504 с.
    
34. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
    
35. Frank D. Borsenik. The Management of Maintenance and Engineering Systems in Hospitality Industries. – М.: , 1987. – 554 с.
    
36. Hayder A. Abdulbari Al-Khfaji,Zulkafli Hassan and Hamad Khudair. Natural Mucilage and Drag Reduction in Pipelines. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
    
37. Gutama Moroda. Water and Wastewater Minimization in Tannery. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
38. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
39. Sarah L. Tackett. Personality and Relationship Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
    
40. Shokouh Jiroudi and Naser Valaei. Job Satisfaction and Job Performance in Media Industry. – М.: LAP Lambert Academic Publishing, 2014. – 176 с.
    
41. JOSEPHINE OPONDO. SERVICE QUALITY IN AFRICAN RESTAURANTS. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
42. A. N. Sarkar. Corporate Social Responsibility in Mining Industry. – М.: LAP Lambert Academic Publishing, 2012. – 428 с.
    
43. Sabornee Karmakar and Kishor Adhikari. Body Image on Sexuality and Marital Satisfaction in women. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
44. Ayesha Sarfaraz and Asir Ajmal. Customer Service in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
45. Sudha Katyal,Ronica Katyal and Tanu Goyal. Job Stress, EQ & Job Satisfaction in Bankers. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
    
46. Atemnkeng Atem Kingsly. Occupational stress and Job satisfaction in a public enterprise. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
47. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
    
48. Gareth Davison. Exercise and Oxidative Stress in Health and Disease. – М.: LAP Lambert Academic Publishing, 2010. – 292 с.
    
49. Hammoda Abu-Odah,Khawla ElNems and Atta Al Jabary. Patients Satisfaction in Emergency Department- European Gaza Hospital. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
50. Rafia Naz,GURMEET SINGH and Pathak Raghuvar Dutt. e-Governance, Service Delivery and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 428 с.
    
51. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
52. Mahesha M. and Rajitha Poojari. Determinants of R & D Expenditure in Indian Industries. – М.: LAP Lambert Academic Publishing, 2011. – 268 с.
    
53. Omoneye OLASANMI. IT INNOVATIONS AND CUSTOMER SATISFACTION IN NIGERIAN BANKS. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
    
54. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
    
55. Busani Moyo. Infrastructure, FDI and manufacturing exports in Africa. – М.: LAP Lambert Academic Publishing, 2012. – 244 с.
    
56. Afsaneh Rezazadeh Mehrjou and Adel Tajasom. Customer Satisfaction in Automobile Market. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
57. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
58. Zahra Sadeghi and Hadi Farid. Customer Behavior and Online Satisfaction: Impacts of Critical Factors. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
59. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
60. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
61. Upendra Singh Panwar. Customer Satisfaction Perceptive. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
    
62. Md. Abul Kalam Azad and Md. Waleed Ashraf. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
63. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
64. Kennedy Ntabo Otiso. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
65. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
66. Nur'Hidayah Che Ahmat,Salleh Mohd Radzi and Mohd Salehuddin Mohd Zahari. Perception of price fairness and customer response behaviors. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
67. Rehab Daif. Loyalty as a Competitive Advantage in the Airline Industry. – М.: LAP Lambert Academic Publishing, 2015. – 236 с.
    
68. Mamta Brahmbhatt. Service Quality Insights from Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
69. Shankar Chelliah,Li Tong and Rajendran Muthuveloo. The Competitive Advantages in Public Higher Education. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
70. Abdul Rehman Shaikh. Employee Recognition & Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
71. Tejas R. Shah and Mahendra Sharma. Logistics Practices in Co-operative Dairies in Gujarat. – М.: Scholars' Press, 2014. – 304 с.
    
72. GODFRED KOI-AKROFI and Joyce Koi-Akrofi. Relationship marketing tactics and customer loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
73. Babeet Gupta,J.S. Grewal and Ruchi Agarwal. Significance of Customer Relationship in Enhancing Customer Equity. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
74. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
75. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
76. Shankar Chelliah,Sonia Nanthenny Kanapathy and Jayaraman Munusamy. The Competitive Advantages In Private Higher Education. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
77. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
    
78. Mohammad Nasrollahniya and S.J. Manjunath. Business Intelligence for Competitive Advantage in Insurance Industry. – М.: LAP Lambert Academic Publishing, 2014. – 176 с.
    
79. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
    
80. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
81. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
82. Yonas Berhanu Hailu. Relationship Marketing and Customers' Loyalty in Banking Industry. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
    
83. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
84. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
    
85. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
86. Natalia Lidovskikh. Exploaring and Predicting Attitude and Behaviour Towards Green Hotels. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
87. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
    
88. Helen Cripps. Customer Satisfaction in Local Government. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
    
89. Chin Kok Kwon and Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
    
90. Linus Ivarsson,Alexander Nilsson and Torbjorn Rimfalt. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
    
91. Rajesh Kumar Sahu. Customer Perceived value in Automobile Industry. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
92. Bilal Afsar,Asim Rehman and . Rehmat. Customer Loyalty in the banking sector of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
93. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
94. Marjorie Delagarde and Jacqueline Baykal. Differentiation strategies in the fashion industry. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
    
95. Sreenivasan Jayashree and Mohd Nazri Mohd Noor. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
96. Iveta Bendova. An Analysis of Customer Satisfaction in Food Retailing. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
97. Vemula Harileela. Service Quality Perception and Satisfaction in Indian Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 348 с.
    
98. Kiran G. and Kadakol A.M. Mind Mapping of Customer satisfaction Towards Business Dailies. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
99. Ashish Mathur. Measuring & Managing Customer Satisfaction In Non-star Accommodations. – М.: LAP Lambert Academic Publishing, 2012. – 316 с.
    
100. Dhundi Raj Bhattarai. Competitive Advantage of Commercial Banks in Nepal. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
     
101. Abdolrazagh Madahi and S. Moosavi. The Effect of Global Advertisement on Brand Image in Laptop Industry. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
102. Davood Manzoor,Alireza Miremadi and Hamid Boostani Golestani. Mobile Banking Services in Financial Industry. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
103. Joachim Timlon. Developing Dynamic Capabilities for Sustainable Competitive Advantage. – М.: LAP Lambert Academic Publishing, 2009. – 236 с.
     
104. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
     
105. Abhinava Singh. A Study of the Indian Pharmaceutical Industry in the New Patent Regime. – М.: LAP Lambert Academic Publishing, 2012. – 308 с.
     
106. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с.
     
107. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
108. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
109. Festus Aleruchi Nmegbu. Holistic Marketing Strategy and Customers' Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 324 с.
     
110. Abdullah Afzal,Tuba Nafees and Waheed Aftab Khan. Factors affecting customer satisfaction in fast food sector. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
     
111. Farzaneh Mola. Service Management. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
     
112. Desta Tesfaw Mebratu. Public Serves Delivery Reform and Customer Satisfaction in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
113. Natarajan Kumar. Values, Organizational Commitment and Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
     
114. Basit Aziz. Improving Project Management with Lean Thinking. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
115. Eglyne Chepchirchir and Wario GUYO. Health And Safety Programmmes In The Manufacturing Sector In Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
116. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
117. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
     
118. Sisay Eshetu. Training , Employees' Motivation And Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
119. Talluru Sreenivas. Organisational Climate and Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
     
120. Yi-Feng Yang,Majidul Islam and Cheng-Se Hsu. Competitive Advantage and Sustainability through the Use of Resources. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
     
121. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
     
122. Manoj Kumar. Measuring Customer Satisfaction -Text and Cases. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
123. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
124. Ravi Aluvala. Perceived HRD climate and Job Satisfaction in Select IT Companies. – М.: LAP Lambert Academic Publishing, 2014. – 264 с.
     
125. Tong Li. Competitive Advantage In Higher Education Institution. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
126. Rameshwar Dubey,Sadia Samar Ali and Saurabh Tiwari. Future Trend in Supply Chain Practices in Cement Industry. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
     
127. Sajjadul Haq Safi and Waseef Jamal. A study of Employee Satisfaction in terms of Organizational Culture. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
128. zija krrutaj. What is Ossur''s Strategy for competitive advantage. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
129. Alexandra Matschy and Meng Liu. Using Chinese universities as a source of Technology Scouting in China. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
     
130. Roberto Posavec and Robert Saftic. Electronic and Mobile Business in Health Tourism. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
     
131. Vinod Singh and Tarun Singhal. GAINING COMPETITIVE ADVANTAGE THROUGH HRM PRACTICES IN SERVICE SECTOR. – М.: LAP Lambert Academic Publishing, 2010. – 468 с.
     
132. Gagandeep Kaur. Employee Perception and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
     
133. Mary Afi Mensah. Leadership and Job Satisfaction in Higher Education. – М.: LAP Lambert Academic Publishing, 2014. – 196 с.
     
134. Harwinder Singh and Jatinder Pal. Implementation of Quality Control Tools. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
135. Hemankumarsingh Ramburuth. Service Quality in the Mauritian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
136. Jagjeet Kaur Saini. Bank of India: Products and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
137. Al Jamal Mustafa Shindaini and Tanmoy Debnath. The Customer Satisfaction on Debit Card. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
138. Muhammad Aashir. Customer Satisfaction in Islamic Banking System in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
139. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
140. Samson Mutsagondo. Customer Care and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
3. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
4. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
5. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
6. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
7. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
8. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
9. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
10. Закормленная кадрами Москва... работает под потолками Armstrong. интервью с С. Якуниным, генеральным директором и главой представительства Armstrong World Industries в СНГ. "Управление персоналом", N 16, август 2010 г.
11. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
12. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
13. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
14. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
15. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.