Результаты поиска

Лучшие результаты

1. Byron Keating. Multichannel Service Relationships: Toward an Integrated Model. – М.: , 2010. – 308 с.
   
2. Isaac Baah. Links Between Leadership Styles and Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
   
3. Aida Koni. Service Quality of Higher Education in Palestine. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
   
4. GODFRED KOI-AKROFI and Joyce Koi-Akrofi. Relationship marketing tactics and customer loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
   
5. Karunaratna A.C. An Examination of the Determinants of Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
   
6. Jean Wanjiku Munyaka. The Influence of Relationship Marketing on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
   
7. Daielly Mantovani and Maria Aparecida Gouvea. Distance Education on the Stakeholders’ Perspectives. – М.: LAP Lambert Academic Publishing, 2013. – 400 с.
   
8. Djalalie Itana Ayana. Perception of Service Quality and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
   

Дополнительные результаты

1. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
2. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с.
   
3. Department of International Economic and Social Affairs. International Co-Operation in Tax Matters: Report of the As Hoc Group of Experts on International Co-Operation in Tax Matters on the Work of Its 1st. – М.: , 0. – 0 с.
   
4. Robin Turrell, World Bank South Asia Region Rural Development Sector Unit, India Ministry of Urban Affairs and Employment, Great Britain Dept. for International Development. Urban Water Supply and Sanitation (South Asia Rural Development Series). – М.: , 0. – 0 с.
   
5. M. Fogiel, Staff of Rea, Research and Education Association, Research, The Staff of Education Association. Microeconomics Super Review. – М.: , 0. – 0 с.
   
6. Frank Ackerman, David Kiron, Neva R. Goodwin, Jonathan M. Harris, Kevin P. Gallagher, Program for the Study of Sustainable Change and Development. Human Well-Being and Economic Goals (Frontier Issues in Economic Thought, Vol 3). – М.: , 0. – 0 с.
   
7. Svafa Gronfeldt. Customer Oriented Behaviour: The Nature, Impact and Development. – М.: , 0. – 0 с.
   
8. M. Fogiel, Staff of Rea, Research and Education Association. Basic Electricity. – М.: , 0. – 0 с.
   
9. Mordechai E. Kreinin, Institute of International Economics and Management. Contemporary Issues in Commercial Policy. – М.: , 0. – 0 с.
   
10. Lisa M. Sciulli. Innovations in the Retail Banking Industry: The Impact of Organizational Structure and Environment on the Adoption Process. – М.: Routledge, 0. – 250 с.
    
11. Christopher Voss, Colin Armistead, Bob Johnston, Barbara Morris. Operations Management in Service Industries and the Public Sector: Text and Cases. – М.: , 0. – 0 с.
    
12. Bengt KarlA¶f, Svante A?stblom. Benchmarking : A Signpost to Excellence in Quality and Productivity. – М.: , 0. – 0 с.
    
13. Arch G. Woodside, G. I. Crouch, J. A. Mazanec, M. Oppermann, M. Y. Sakai, A. G. Woodside, Hospitality, and Leisure Society of Consumer Psychology of Tourism. Consumer Psychology of Tourism, Hospitality and Leisure. – М.: , 2000. – 387 с.
    
14. Roland T. Rust, Richard L. Oliver. Service Quality: New Directions in Theory and Practice. – М.: , 0. – 0 с.
    
15. K. Douglas Hoffman, John E. G. Bateson. Essentials of Services Marketing: Concepts, Strategies and Cases. – М.: , 0. – 0 с.
    
16. Teresa A. Swartz, Dawn Iacobucci. Handbook of Services Marketing and Management. – М.: , 0. – 0 с.
    
17. Us Department of Housing and Urban Devel, Donna E. Shalala. The Conversion of Rental Housing to Condominiums and Cooperatives: A National Study of Scope, Causes and Impacts. – М.: , 0. – 0 с.
    
18. Laura Randall, Columbia University University Seminars, Columbia University Institute of Latin American and Iberian Studies. Reforming Mexico's Agrarian Reform (Columbia University Seminar Series). – М.: , 0. – 0 с.
    
19. Benjamin Schneider. Service Quality : Research Perspectives (Foundations for Organizational Science). – М.: , 2003. – 0 с.
    
20. Institute of World Economy and Politics. China: An Economics Research Study Series Trading With The Dragon (An Economics Research Study Series). – М.: , 2005. – 118 с.
    
21. Research Program on the Social Aspects of HIV/AIDS and Health. A Comparative Analysis of the Financing of HIV/AIDS Programs: in Botswana, Lesotho, Mozambique, South Africa, Swaziland and Zimbabwe. – М.: , 2005. – 72 с.
    
22. Dennis Darlak. Private Club Member Perspectives of Service Quality: An Exploratory Investigation of the Private Club Sector of the Hospitality Industry. – М.: , 2008. – 92 с.
    
23. Environmental, and Other External Costs and Benefits of Energy Production and Consumption Committee. Hidden Costs of Energy: Unpriced Consequences of Energy Production and Use. – М.: , 2010. – 506 с.
    
24. Rooma R. Ramsaran-Fowdar, Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius: A multi- expectations framework. – М.: , 2010. – 148 с.
    
25. ANTONIO LOBO. Marketing of Luxury Cruise Liners: Segmentation, Satisfaction and Future Patronage of Cruise Travellers. – М.: , 2010. – 164 с.
    
26. Committee on Forefronts of Science at the Interface of Physical and Life Sciences, National Research. Research at the Intersection of the Physical and Life Sciences. – М.: , 2010. – 102 с.
    
27. Dana Wallace, International Guidelines Center, American College of Allergy, Asthma and Immunology an. Rhinitis GUIDELINES Pocketcard: American College of Allergy, Asthma & Immunology. – М.: , 2010. – 14 с.
    
28. ER SERVICE. Service ?origins? Of The State And Civilization. – М.: , 1975. – 0 с.
    
29. Pramode K. Verma, Ling Wang. Voice over IP Networks: Quality of Service, Pricing and Security (Lecture Notes in Electrical Engineering). – М.: , 2011. – 200 с.
    
30. Zheng Wang. Internet QoS: Architectures and Mechanisms for Quality of Service. – М.: Morgan Kaufmann, . – 240 с.
    
31. The Editors of Hamptons Cottages and Gardens. Hamptons Havens : The Best of Hamptons Cottages and Gardens. – М.: Bulfinch, 2005. – 192 с.
    
32. Coles Alex. Salt Bridges. Changing Perceptions of Art, Architecture and Science. – М.: , 2010. – 192 с.
    
33. AKIF ALI,Talha Liaquat and M. Usman Aslam. Integration of Quality and Productivity. – М.: LAP Lambert Academic Publishing, 2010. – 120 с.
    
34. Recep Cakir and Soner Yildirim. Teachers’ Professional Growth: perceptions of Teaching and Competencies. – М.: LAP Lambert Academic Publishing, 2011. – 328 с.
    
35. Farhan Hassan Khan and Saba Bashir. Dynamic Web Services Composition and Execution. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
36. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
37. Nur Asyik Hidayatullah and Akhtar Kalam. State of the Art Distributed Generation and Smart Grid Technologies. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
38. Bilal Muhammad Khan and Rabia Bilal. Quality of Service Issues and Challenges of Mobile Sensor Networks. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
39. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
40. Diana Eteiwi. EFFECT OF SERVICE QUALITY ON AIR PASSENGER''S OVERALL SATISFACTION. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
41. Saghir Liaquati and Prabhat Srivastava. Studies on quality and shelf life evaluation of buffalo meat sausages. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
    
42. Zulhan Othman and Mohd Salehuddin Mohd Zahari. Restaurant Service Delivery and Customer Patronization. – М.: LAP Lambert Academic Publishing, 2010. – 188 с.
    
43. Md. Zahid Hossain Shoeb. Perceptions of service quality in academic libraries. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
44. Ana Isabel Renda,Julio Mendes and Patricia Oom do Valle. Residents'' perception of tourism impacts on quality of life. – М.: LAP Lambert Academic Publishing, 2010. – 56 с.
    
45. Naomi Dalitso Kachoka. Measuring Service Quality In Academic Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
    
46. Meenal Oak. Assessment of Service Quality:. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
    
47. Mohammad Nurul Hoque and Sinin Hamdan. Analysis of Vibration Effects and Future Works on Concrete Floors. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
    
48. Sanjeeb Pal. Importance of “Service Management Skills” for Rural Entrepreneurs. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
49. P. Gokulakrishnan. Molecular Sexing of Beef- Why and How?. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
50. C. Murthy and H. M. Chandrashekar. Quality and Grading of Fruits and Vegetables Marketing in Karnataka. – М.: LAP Lambert Academic Publishing, 2012. – 224 с.
    
51. Muhammad Avais and Tariq Manzoor. Path analysis of fiber yield and quality attributes in upland cotton. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
    
52. M.H. Shankara,M. Shivamurthy and B.N. Manjunatha. Farmers’ Perception of Climate Change and their Adaptations. – М.: LAP Lambert Academic Publishing, 2013. – 196 с.
    
53. John Okpa. Local People Perception of Government Policies and Management. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
54. Heba Elbasiouny and Fathy Elbehiry. Basics of Soil Quality. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
    
55. Er. Sudhir S. Shinde,A. K. Varshney and P. J. Rathod. Effect of Blanching on Quality and Shelf-Life of Peanut Kernel. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
    
56. JOSEPHINE OPONDO. SERVICE QUALITY IN AFRICAN RESTAURANTS. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
57. Terwase Shabu and Theresa Sewuese Uchi. Residents' Perception Of Environmental Quality In Judges Quarters. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
58. Alfa-Sika Mande Seyf-Laye,Chen Honghan and Liu Mingzhu. Evolution of Groundwater Quality and Contaminants Transport Modeling. – М.: LAP Lambert Academic Publishing, 2014. – 196 с.
    
59. Diptshikha Rathore and Shanti Balda. Domestic Violence : Knowledge and Perception of Adolescents. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
60. Sena Maherzi. Perceptions of classroom climate and motivation to study English. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
61. Ayesha Sarfaraz and Asir Ajmal. Customer Service in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
62. Helal Uddin Ahmed. Administrative Corruption in Bangladesh: A Behavioural Study. – М.: Scholars' Press, 2014. – 136 с.
    
63. Jeffeory Hynes. THE IMPACT OF HIGHER EDUCATION: PERCEPTIONS OF POLICE OFFICERS. – М.: LAP Lambert Academic Publishing, 2009. – 172 с.
    
64. Jignesh Patel and Arjun Dhami. Evaluation of Quality and Fertility of Bovine Semen using CASA. – М.: LAP Lambert Academic Publishing, 2014. – 156 с.
    
65. Hala Ali. Patients' Perceptions as Indicators of Quality of Nursing Services. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
66. Endalew Molla. The Perception of Speaking Skill and Speaking Instruction. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
67. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
68. Sumit Rajendra Salunkhe,Rajesh D. Pandya and Surendra Kumar Rai. Agro-Service Providers and Farmers of Gujarat State. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
69. Abduljawad Ali. Workers’ Perceptions of Workplace Safety:Case study of Waha Field. – М.: LAP Lambert Academic Publishing, 2015. – 76 с.
    
70. Daniel Chigudu. Perceptions of a Free and Fair Election in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 200 с.
    
71. Akinfenwa Oluwaseun. Perception Of Police Image And Public Readiness To Report Crime. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
72. Elida Mata,Mirella Pontello and Agim Shehi. Surveillance System of Infection Diseases and Vaccination in Albania. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
    
73. M Palani Natha Raja. Measuring Quality in Healthcare services. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
    
74. You-Mi So and Mohammed Darabie. EFL Learners' Perceptions of English Teaching and Learning Activities. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
75. Laura Geraci. Exploring Perceptions of Participants Involved in a Field-Based Course. – М.: LAP Lambert Academic Publishing, 2010. – 216 с.
    
76. Natasha Stepka. Emergency Department Staff Perception of Social Work and Mental Health. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
    
77. florence kithinji. Perception of Higher Education Loans Board. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
    
78. Haoda Sun. Perceived Academic Quality and Approaches to Studying: A UK Experience. – М.: LAP Lambert Academic Publishing, 2013. – 156 с.
    
79. Philip Bender. Perceptions of Ethical Public School Leadership in Indiana. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
    
80. Cori Beecham Thompson. Impact Of Service Learning On Staff Members. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
    
81. M Palani Natha Raja and Ashwani Kumar. Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 216 с.
    
82. Faisal Latif and Imtiaz Ahmad Bhat. ANALYSIS OF QUALITY OF SERVICE PROTOCOLS (QOS). – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
83. Bello Olayiwola Wasiu. Service Quality of Educational-Related E-Service in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
    
84. Demian Antony D'Mello. QoS and Service Offer Driven Web Services Selection and Compositions. – М.: LAP Lambert Academic Publishing, 2013. – 156 с.
    
85. Abolfazl Kholousi and Seyed Hesam Vahghfi. Impact of Accounting Quality on Methods of Financing. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
86. Samuel Amare Admassu. Demand for Beef Quality and Safety in Addis Ababa, Ethiopia. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
87. Christopher Darko-Amankrah. Investors Perception of Financial Statements and Performance. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
88. Andrei Radu Iova and Daniela Cretu. Perception of the Life Quality in the Rural Communities in Romania. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
    
89. Afroza Bulbul and Obaidur Rahman. Service Quality of Muslim Aid UK-Bangladesh Field Office. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
    
90. Melkirst Gizaw. Effects of Service Quality And Satisfaction on Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
    
91. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
92. Anil Mehta,Smita Sharma and Shweta Sharma. Gap Analysis of Service Quality of a Curbside Restaurant. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
93. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
94. Nur'Hidayah Che Ahmat,Salleh Mohd Radzi and Mohd Salehuddin Mohd Zahari. Perception of price fairness and customer response behaviors. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
95. Zahra Idrees and khuram Shafi. Service quality; A contemporary approach. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
    
96. Mamta Brahmbhatt. Service Quality Insights from Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
97. Radziah Abdul Latiff. Ownership Structure, Earnings Quality and Market Assessment. – М.: LAP Lambert Academic Publishing, 2010. – 228 с.
    
98. Dhanaraj Jublee. Service Quality in Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
    
99. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
100. Mahboubeh Salehi. Service Quality in Iran's Hotels. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
101. Ashok Kumar. Analysis of Service Quality Using Servqual Model. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
102. Linga Murali and Chandragiri Madhavaiah. Measuring Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
103. Kartina Abu Bakar and Abdul Ghani Farinda. Consumers' Attitude Towards "Mamak" Food In Malaysia. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
104. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
105. Pinigas Mbengo. Service Quality Management For Chiredzi Town Council's Beer Halls. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
106. Deepak Mishra and Mohamed Foda. Cobranding: A Study on the Perception of Customers. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
107. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
108. Rajesh Kumar. Service Quality in Retail Banking in Jharkhand State. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
109. Rooma R. Ramsaran-Fowdar and Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
     
110. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
111. Dr. Gamal Sayed Abdelaziz. Service Quality Dimensions. – М.: LAP Lambert Academic Publishing, 2010. – 436 с.
     
112. Michael Busler. Celebrity Endorsements and Consumer''s Perception of Product Quality. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
     
113. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
114. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
115. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
116. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
117. ANTONIO LOBO. Marketing of Luxury Cruise Liners. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
     
118. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
119. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
120. VIKAS GAUTAM. SERVICE QUALITY PERCEPTIONS OF CUSTOMERS ABOUT INSURANCE COMPANIES. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
121. Nandish Upadhyay and Karishma Patel. Consumer Preference and Service Quality Provided by Hotels in Gujarat. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
122. Vemula Harileela. Service Quality Perception and Satisfaction in Indian Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 348 с.
     
123. Josphat Manyeruke. An analysis of the impact of university expansion on service quality. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
124. Syed Muhammad Irfan. Patient Perception about Service Quality in Public & Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
125. H K S Kumar Chunduri and Sreenivas Talluru. The Service Quality Gap Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 620 с.
     
126. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
     
127. DAING MARUAK SADEK,SALEHUDDIN SHUIB and Ahmad Rozaini Ali Hassan. A Comparison of Service Quality: Customers Perception. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
128. Arjun Kumar Shrestha. Perceptions of Organizational Politics and Employee Outcomes. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
129. Mohammad Razi-ur-Rahim. Service Quality and Student Satisfaction in B-Schools. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
     
130. Djalalie Itana Ayana. Perception of Service Quality and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
131. Wasihun Mohammed. Internal Service Climate and Empowerment Effect on Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
132. Mohammed Ali Mahmoud Pessa and Nehad Ezz El-DIn Fikry. Nurses' Perception Of Barriers And Facilitators For Implementing EBNP. – М.: LAP Lambert Academic Publishing, 2014. – 136 с.
     
133. Sushama S. Kulkarni. A critical study of Total Quality Management in Engineering Industries. – М.: LAP Lambert Academic Publishing, 2012. – 412 с.
     
134. Mohamad Kazar Razali and Zainab Khalifah. Tourists Perception of Service Quality at Nature Park. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
135. Anand Prakash and Sanjay Kumar Jha. Design & Development Of Service Quality Model. – М.: LAP Lambert Academic Publishing, 2013. – 524 с.
     
136. Brigitte Okonga Wabuyabo M. Perception of Management, Staff and Student towards the HDSAUs. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
137. Bipasha Chatterjee and Indrani Mukherjee. Perception of Communication Satisfaction & Quality of Work-life. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
138. Michael Okumu. Teachers’ Perceptions of the Nature of Science. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
     
139. Nagam Gangadhar and Murathoti Rajendra Nath Babu. Perception of School Environment. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
140. Sarabjit Singh Shergill. Service Quality: A Case Study of Stock Broking Firms. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
5. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
6. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
7. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
8. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
9. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
10. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
11. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
12. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
13. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
14. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
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20. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.