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Результаты поиска Лучшие результаты Providing Quality to Customers Super Series. – М.: , 2010. – 112 с. Дополнительные результаты Leonard L. Berry. Discovering the Soul of Service. The Nine Drivers of Sustainable Business Success. – М.: Free Press, 2003. – 288 с. Michel Chevalier, Michel Gutsatz. Luxury Retail Management: How the World's Top Brands Provide Quality Product and Service Support. – М.: , 2012. – 384 с. Akweli Parker. 41 1/4 Creative Content Ideas: Ingeniously Clever Small Business Marketing Moves for Capturing More Clicks, Clients, and Cash. – М.: , 2012. – 106 с. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с. Robert Spector, Patrick D. McCarthy. The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry. – М.: , 2012. – 224 с. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с. Lior Arussy. The Experience! How to Wow Your Customers and Create a Passionate Workplace. – М.: CMP Books, 2002. – 128 с. David Gabel, David F. Weiman. Opening Networks to Competition. – М.: , 0. – 0 с. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с. Bruce B. Snell. Breaking Through the 4 Barriers to Quality: Building Business Infrastructures for the 21st Century. – М.: , 0. – 0 с. Steve Sugar, George Takacs, Steve Sugar, George Takacs. Games That Teach Teams : 21 Activities to Super-Charge Your Group!. – М.: , 0. – 0 с. Roger C. Swanson. The Quality Improvement Handbook: Team Guide to Tools and Techniques. – М.: , 0. – 0 с. Rosalie Maggio. How to Say It Style Guide. – М.: , 0. – 0 с. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с. Edward E. Scannell, John W. Newstrom. Even More Games Trainers Play. – М.: , 0. – 0 с. Jon R. Katzenbach, Douglas K. Smith. The Wisdom of Teams: Creating the High-Performance Organization. – М.: Harvard Business Press, 1992. – 292 с. Barbara A. Gutek. The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series). – М.: , 0. – 0 с. Heidi Collins. Corporate Portals: Revolutionizing Information Access to Increase Productivity and Drive the Bottom Line. – М.: , 0. – 0 с. Gary A. Langenwalter. Enterprise Resources Planning and Beyond: Integrating Your Entire Organization. – М.: , 0. – 0 с. Daniel I. Kaplan. Service Success! Lessons From a Leader on How to Turn Around a Service Business. – М.: , 1994. – 262 с. William B. Martin. Providing Quality Service: What Every Hospitality Service Provider Needs to Know. – М.: , 0. – 0 с. James Highlands. How to Make Money with ISO 9000: A Guide to Profitable Quality Management. – М.: , 0. – 0 с. Stephen L. Herman. Lab Manual to Accompany Industrial Motor Control. – М.: , 0. – 0 с. James K. Hickel. The Cost-Effective Organization: How to Create It How to Maintain It. – М.: , 0. – 0 с. Ned Gandevani. How to Become a Successful Trader: The Trading Personality Profile: Your Key to Maximizing Your Profit With Any System. – М.: , 0. – 0 с. Paul Joyce. Strategy in the Public Sector: A Guide to Effective Change Management. – М.: , 0. – 0 с. Jatinder N. D. Gupta, Sushil K. Sharma. Intelligent Enterprises of the 21st Century. – М.: , 0. – 0 с. Keki R. Bhote. The Ultimate Six Sigma: Beyond Quality Excellence. – М.: , 0. – 0 с. Stephen George, Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. – М.: Wiley, 1998. – 254 с. Carol Smith. Customer Relations Handbook for Builders: Volumes I & II. – М.: , 0. – 0 с. Russell C. Coile. New Century Healthcare: Strategies for Providers, Purchasers, and Plans (Management Series). – М.: , 0. – 0 с. Eugene Grant, Richard Leavenworth. Statistical Quality Control (McGraw-Hill Series in Industrial Engineering and Management). – М.: , 0. – 0 с. Helio Gomes. Quality Quotes. – М.: , 0. – 0 с. David Covey. Mind Your PS & Qs. – М.: , 0. – 0 с. Hedy Abromovitz, Les Abromovitz. Insuring QualityHow to Improve Quality, Compliance, Customer Service, and Ethics in the Insurance Industry. – М.: , 0. – 0 с. Eli Segev. CBI Series in Practical Strategy, Business Unit Strategy (Wiley Series in Practical Strategy). – М.: , 0. – 0 с. Bruce T. Barkley, James H. Saylor. Customer-Driven Project Management : Building Quality into Project Processes. – М.: , 0. – 0 с. Cas Welch, Pete Geissler. Applying Total Quality to Sales. – М.: , 0. – 0 с. Quality Issues in Heritage Visitor Attractions. – М.: , 0. – 0 с. Marlene Caroselli, Linda Edison. Quality Care: Prescription for Injecting Quality into Healthcare Systems. – М.: , 0. – 0 с. John W. Newstrom, Edward E. Scannell, Carolyn Nilson. The Complete Games Trainers Play, Volume II. – М.: , 0. – 0 с. Ec-Council. Customer Relationship Management. – М.: , 0. – 0 с. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с. Timothy P. Bonomo. Customer Service: Aiming for Excellence. – М.: , 0. – 0 с. K. Douglas Hoffman, John E. G. Bateson. Essentials of Services Marketing: Concepts, Strategies and Cases. – М.: , 0. – 0 с. Richard J. Schonberger. Building a Chain of Customers: Linking Business Functions to Create World Class Company. – М.: , 0. – 0 с. Larry Welke. The End of Selling As We Know It: An Executive's Guide to Customer Creation. – М.: , 0. – 0 с. Katherine E. Stoner, Shae, J.D. Irving. Prenuptial Agreements: How to Write a Fair and Lasting Contract. – М.: , 0. – 0 с. The Silver Lake Editors. Kids and Health Care: Using Insurance, Cash and Government Programs to Make Sure Your Children Get the Best Doctors, Hospi. – М.: , 0. – 0 с. Zigmund Bluvband. Quality's Greatest Hits: Classic Wisdom from the Leaders of Quality. – М.: , 0. – 0 с. Eva Essa. A Practical Guide to Solving Preschool Behavior Problems, 5E. – М.: , 0. – 0 с. Jennifer Hofmann. Live and Online! : Tips, Techniques and Ready-to-Use Activities for the Virtual Classroom. – М.: , 0. – 0 с. Angela Capone, Tom Oren, John T. Neisworth. Childmate: A Guide to Appraising Quality in Child Care. – М.: , 0. – 0 с. Mien Segers, F. J. R. C. Dochy, Eduardo Cascallar. Optimising New Modes of Assessment: In Search of Qualities and Standards (Innovation and Change in Professional Education, ?1). – М.: , 0. – 0 с. Janet Bush, Terri Gaylord. Dollars & Sense: Planning for Profit in Your Child Care Business. – М.: , 0. – 0 с. Charles Carrington, Timothy Speed, Juanita Ellis, Steffano Korper. Enterprise Directory and Security Implementation Guide: Designing and Implementing Directories in Your Organization (The Korper and Ellis E-Commerce Books Series). – М.: , 0. – 0 с. Jatinder N. D. Gupta, S. K. Sharma. Intelligent Enterprises of the 21st Century. – М.: , 0. – 0 с. Virginia Andersen, Virginia Andersen. How to Do Everything with Access 2002. – М.: , 0. – 0 с. Andrew E. Schwartz. Customer Service PowerPoint Content. – М.: , 0. – 0 с. Jerald W. Chesser. World of Culinary Supervision, Training and Management, The (3rd Edition). – М.: , 2004. – 0 с. Michael Betrus. Perfect Phrases for Cover Letters. – М.: , 2005. – 0 с. Citizens, Politicians and Providers: The Latin American Experience with Service Delivery Reform. – М.: , 2005. – 0 с. Sue Barlow. Sense and Respond : The Journey to Customer Purpose. – М.: , 2005. – 0 с. Thomas McCarty, Lorraine Daniels, Michael Bremer, Praveen Gupta. The Six Sigma Black Belt Handbook (Six SIGMA Operational Methods). – М.: McGraw-Hill Professional Publishing, 2004. – 590 с. Dale Midgley. Golden Circle Secrets : How to Achieve Consistent Sales Success Through Customer Values & Expectations. – М.: , 2005. – 0 с. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с. Garber Peter. Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points). – М.: , 2004. – 0 с. Peter Garber. 25 Reproducible Activities for Customer Service Excellence. – М.: , 2005. – 0 с. T. Scott Gross. When Customers Talk... Turn What They Tell You into Sales. – М.: , 2004. – 0 с. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с. Eve Mitleton-Kelly. Complex Systems and Evolutionary Perspectives on Organisations : The Application of Complexity Theory to Organisations (Advanced Series in Management). – М.: , 2003. – 0 с. Guy Cynthia Guy. Finding Profit: The Lean Manufacturing Journey to Profit for the Job Shop. – М.: , 2003. – 0 с. Don Debelak. Perfect Phrases for Business Proposals and Business Plans. – М.: , 2005. – 0 с. Nancy Garrison Jenn. Headhunters and How to Use Them: A Guide for Organisations and Individuals. – М.: Bloomberg Press, 2005. – 224 с. Diane Berenbaum, Tom Larkin. How to Talk to Customers: Create a Great Impression Every Time withMAGIC. – М.: , 2007. – 224 с. John S Oakland, Marton Marosszeky. Total Quality in the Construction Supply Chain. – М.: , 2006. – 384 с. Delia Passi. Winning the Toughest Customer: The Essential Guide to Selling to Women. – М.: , 2006. – 176 с. Patricia Belyea, Jenny Sullivan. Fantastic Folders and Exceptional Envelopes: A Designer's Guide to Custom Carriers That Open Conversations and Seal Deals. – М.: , 2005. – 160 с. Dr. Rick Brinkman, Dr. Rick Kirschner. Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer. – М.: , 2005. – 272 с. Carl Henry. The People Approach To Customer Service. – М.: , 2008. – 156 с. David Frederick Ross. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management). – М.: , 2008. – 304 с. Nancy Friedman. How to Get Your Customers Swearing by You, Not at You. – М.: , 2008. – 154 с. Susan Sweeney. 101 Ways to Promote Your Web Site (101 Ways series). – М.: , 2008. – 432 с. Recent Advances in Reliability and Quality in Design (Springer Series in Reliability Engineering). – М.: , 2008. – 523 с. Peter Raulerson, Jean-Claude Malraison, Antoine Leboyer. Building Routes to Customers: Proven Strategies for Profitable Growth. – М.: , 2009. – 194 с. Ann Thomas, Jill Applegate. Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback. – М.: , 2010. – 224 с. Introduction to Leadership Super Series. – М.: , 2010. – 104 с. Providing Quality to Customers Super Series. – М.: , 2010. – 112 с. Ronald J. Baker. Measure What Matters to Customers: Using Key Predictive Indicators. – М.: Wiley, 2006. – 208 с. NEBS Management. Super Series CD: An Electronic Resource to Complement Super Series. – М.: , 2010. – 0 с. Institute of Leadership &. Super Series Complete 35 Volume Set. – М.: , 2010. – 128 с. Joe Fleischer. The Complete Guide to Customer Support. – М.: , 2010. – 272 с. Linda M. Lash. The Complete Guide to Customer Service. – М.: , 1988. – 240 с. Thomas McCarty, Lorraine Daniels, Michael Bremer, Praveen Gupta. The Six Sigma Black Belt Handbook. – М.: McGraw-Hill, 2005. – 589 с. Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!, Completely Revised And Expanded. – М.: , 2011. – 240 с. Selling In A New Market Space: Getting Customers To Buy Your Innovative And Disruptive Products. – М.: , 2011. – 256 с. Buy Me! New Ways To Get Customers To Choose Your Product And Ignore The Rest. – М.: , 2011. – 224 с. How To Do Everything With Microsoft Office Excel 2007. – М.: , 2011. – 488 с. Please Every Customer: Delivering Stellar Customer Service Across Cultures. – М.: , 2011. – 304 с. Built To Love. – М.: , 2011. – 216 с. Jayne Emerson. New from Old: How to Transform and Customize Your Clothes. – М.: , 2006. – 144 с. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с. nima mirzaei. Application of SPC to Control and Improve Quality. – М.: LAP Lambert Academic Publishing, 2010. – 156 с. Eucabeth Adoyo Kwasu. Factors affecting Customers in the Retail Industry. – М.: LAP Lambert Academic Publishing, 2012. – 76 с. Meenal Oak. Assessment of Service Quality:. – М.: LAP Lambert Academic Publishing, 2014. – 96 с. JOSEPHINE OPONDO. SERVICE QUALITY IN AFRICAN RESTAURANTS. – М.: LAP Lambert Academic Publishing, 2011. – 92 с. Masoud Farhoodnea,Azah Mohamed and Hussain Shareef. Power Quality Enhancement in Smart Distribution Systems. – М.: Scholars' Press, 2014. – 180 с. Ayesha Sarfaraz and Asir Ajmal. Customer Service in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 184 с. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с. David Manyanga and Lawrencia Mushi. Pay for Performance in Providing Quality Immunisation Services. – М.: LAP Lambert Academic Publishing, 2012. – 92 с. Primrose Kurasha,Raphinos A. Chabaya and Paul Mupa. Managing Quality in Higher Education. – М.: LAP Lambert Academic Publishing, 2011. – 232 с. Mikko Kosonen. SaaS and Public Cloud from a Custom Application Provider's Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 132 с. Ismael Marin Carrion. High Performance Computing Applied to Nonlinear Time Series Analysis. – М.: LAP Lambert Academic Publishing, 2010. – 184 с. Katherine Fulgence. Factors influencing Customer Satisfaction with Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 96 с. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с. Zahra Idrees and khuram Shafi. Service quality; A contemporary approach. – М.: LAP Lambert Academic Publishing, 2014. – 56 с. Mamta Brahmbhatt. Service Quality Insights from Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 100 с. S. Rita and V. Ganesan. Quality Enhancements In Prime Service Sectors. – М.: LAP Lambert Academic Publishing, 2012. – 176 с. Dhanaraj Jublee. Service Quality in Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2014. – 180 с. Muhammad Ali. Barriers to Customer Integration into New Product Development Process. – М.: LAP Lambert Academic Publishing, 2013. – 100 с. Jilson Zimuto. The contribution of ‘soft Ps’ to retained revenue in retailing. – М.: LAP Lambert Academic Publishing, 2012. – 56 с. Temesgen Gebregziabher. Quality, Satisfaction and Repurchase Intention. – М.: LAP Lambert Academic Publishing, 2012. – 84 с. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с. Frank Kojo Kuranchie. Customer Retention and Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 92 с. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с. Yulin Liu. Urban Transit Quality of Service: User Perception and Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 328 с. Varun Shukla. Study with reference to reason of preference for ICICI prudential. – М.: LAP Lambert Academic Publishing, 2014. – 120 с. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с. Varzan .S. Kolah. To SelfService or Not to SelfService? That is the Question for Hotels. – М.: LAP Lambert Academic Publishing, 2011. – 92 с. Pinaki Nandan Pattnaik. Technology Commercialization. – М.: LAP Lambert Academic Publishing, 2010. – 124 с. Mohammed Bharmal and Bhoomi Parmar. An Study on Post Service Satisfaction amongst the Toyota Customers. – М.: LAP Lambert Academic Publishing, 2013. – 96 с. Hemankumarsingh Ramburuth. Service Quality in the Mauritian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 88 с. Лучшие результаты Ничего не найдено Дополнительные результаты Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г. Образцы работ
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Влад, 08.12 Юля, спасибо за файлы. Я посмотрел, осталось сделать совсем чуть-чуть. В следующий раз я обращусь к вам раньше начала зачетной недели )). Спасибо!
