Результаты поиска

Лучшие результаты

1. Temesgen Gebregziabher. Quality, Satisfaction and Repurchase Intention. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
   
2. Swapna Bhargavi Gantasala,Prabhakar Venugopal Gantasala and Krishna Naik Chanda Naik Gari. SERVQUAL in RETAILING. – М.: LAP Lambert Academic Publishing, 2012. – 324 с.
   

Дополнительные результаты

1. Chai Har Lee, Uchenna Cyril Eze. Consumers' Perception on Online Repurchase Intention: Perspectives on Key Determinants. – М.: , 2012. – 140 с.
   
2. Chip R. Bell and Heather Shea-Schultz. Dance Lessons: Six Steps to Great Partnership in Business and Life. – М.: , 2012. – 316 с.
   
3. Robert E. Cole, W. Richard Scott. The Quality Movement and Organization Theory. – М.: , 0. – 0 с.
   
4. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. – М.: , 0. – 0 с.
   
5. John J. Heldt. Quality Sampling and Reliability: New Uses for the Poisson Distribution. – М.: , 0. – 0 с.
   
6. Harrison M. Wadsworth, Kenneth S. Stephens, A. Blanton Godfrey. Modern Methods For Quality Control and Improvement, 2nd Edition. – М.: , 0. – 0 с.
   
7. Greg Hutchins. The ISO 9000 Workbook : A Comprehensive Guide to Developing Quality Manuals and Procedures. – М.: , 0. – 0 с.
   
8. Nicholas R. Farnum. Modern Statistical Quality Control and Improvement. – М.: , 0. – 0 с.
   
9. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
   
10. Production Practices and Quality Assessment of Food Crops : Volume 3: Quality Handling and Evaluation. – М.: , 2004. – 0 с.
    
11. Daniel, M.D. Farb. Quality Assurance and Outcomes Introduction: An Introduction to Quality and TQM Concepts in Healthcare For Health Personnel, Insurance Companies, HMOs, ... Pharmaceutical and Medical Device Employees. – М.: , 2003. – 0 с.
    
12. Michael J. Silverstein and Neil Fiske. Trading Up: Why Consumers Want New Luxury Goods... And How Companies Create Them. – М.: Portfolio Hardcover, 2004. – 320 с.
    
13. Amitava Mitra. Fundamentals of Quality Control and Improvement 2E. – М.: , 2005. – 752 с.
    
14. Amit Mitra. Fundamentals of Quality Control and Improvement. – М.: , 2008. – 700 с.
    
15. Amit Mitra. Fundamentals of Quality Control and Improvement, Student Solutions Manual. – М.: , 2008. – 232 с.
    
16. CQE CQA Peter D. Mauch PhD. A Basic Approach to Quality Control and SPC. – М.: , 2009. – 76 с.
    
17. John D. Stednick. Wildland Water Quality Sampling and Analysis. – М.: , 2010. – 217 с.
    
18. Da-Wen Sun. Hyperspectral Imaging for Food Quality Analysis and Control. – М.: , 2010. – 496 с.
    
19. Richard Reeves. Quality Assurance and the Law. – М.: , 2010. – 224 с.
    
20. Da-Wen Sun. Infrared Spectroscopy for Food Quality Analysis and Control. – М.: , 2010. – 448 с.
    
21. KRISHNAIAH. HANDBOOK OF STATISTICS VOLUME 7 HS7 QUALITY CONTROL AND RELIABILITY. – М.: , 2010. – 0 с.
    
22. Securities Lending and Repurchase Agreements. – М.: , 1996. – 288 с.
    
23. Dr Dipak Kumar Sarker. Quality Systems and Controls for Pharmaceuticals. – М.: , 1995. – 384 с.
    
24. Michael G. Jenner. Software Quality Management and ISO 9001. – М.: , 1995. – 256 с.
    
25. Harrison M. Wadsworth. Modern Methods for Quality Control and Improvement. – М.: , 1986. – 704 с.
    
26. Michael W. Evans. Software Quality Assurance and Management. – М.: , 1987. – 352 с.
    
27. Juran'S Quality Planning And Analysis For Enterprise Quality. – М.: , 2006. – 0 с.
    
28. AKIF ALI,Talha Liaquat and M. Usman Aslam. Integration of Quality and Productivity. – М.: LAP Lambert Academic Publishing, 2010. – 120 с.
    
29. Aman Jatain and Shivani Goel. Identification of Quality Attributes and Comparision of DA Methods. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
30. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
31. Jiri Vass,Robert B. Randall and Radislav Smid. Vibration Fault Diagnostics for Quality Control and Component Reuse. – М.: LAP Lambert Academic Publishing, 2010. – 220 с.
    
32. Khedher Hmood and Shahnil Saaid. Problems and Solutions in Antenna & Propagation, Satellite & Radar. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
33. Papita Saha,Dr Siddhartha Datta and Mr P K Banerjee. Study on the Water Quality Properties of water bodies – Tolly’s Nullah. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
    
34. Chieh-Lu Li. Cross-cultural Customer Service in Recreation Management. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
    
35. Zulhan Othman and Mohd Salehuddin Mohd Zahari. Restaurant Service Delivery and Customer Patronization. – М.: LAP Lambert Academic Publishing, 2010. – 188 с.
    
36. Benson Mukandiwa. Satisfaction and Motivation at Workplaces. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
37. Kimberly Archer-Kato and Cynthia Akagi. Nutrition Education And Body Image Curriculum For College Students. – М.: Scholars' Press, 2014. – 208 с.
    
38. Shokouh Jiroudi and Naser Valaei. Job Satisfaction and Job Performance in Media Industry. – М.: LAP Lambert Academic Publishing, 2014. – 176 с.
    
39. Tran thi Ai Cam. International Tourism and Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
40. Wan Rafidah Binti Wan Muhammad Khalid,Lai Sue Yi and Soon Lean Keng. Caesarean Women's Satisfaction Level. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
41. Ofred J. Mhongole. Internal Quality Control And Quality Assurance For Tanzania. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
    
42. Muhammad Naeem Iqbal,Naz Mughal and Ali Muhammad. Quality Control and Safety of Fruit Juices, Nectars and Dairy Products. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
    
43. PREJIT . and Asha Karthikeyan. QUALITY ASSURANCE AND SAFETY IN LIQUID MILK PRODUCTION. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
    
44. Seyed Davood Ghoreishi and Behzad Nadi. QUALITY MANAGEMENT IN ORGANISATIONAL LEARNING. – М.: LAP Lambert Academic Publishing, 2010. – 104 с.
    
45. M. Kumar and S. Parthiban. Evaluation of acid lime cultivars for yield and quality. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
    
46. Nnaemeka Ajuka and Chidozie Anyiro. Information and Communication Technologies in Extension Delivery. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
47. Mansur Ahmed and Kamrul Hassan. Seed Health , Quality test, effect of plant extract to germination. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
48. K.L. Sharma,Kusuma Grace and B. Venkateswarlu. Soil Quality Indicators and Indices in Semi Arid Tropics. – М.: LAP Lambert Academic Publishing, 2013. – 472 с.
    
49. Anisul Islam Mahmud and Kohinoor Afroz Rini. Availability and Marketing of Fishes in Mymensingh, Bangladesh. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
50. Ahmad Al-Turki,Fahd Al-Romian and Yasser El-Hadidi. Evaluation of Compost Quality Produced in Saudi Arabia. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
    
51. Ambreen Naz and . Masood Sadiq Butt. Effect of Frying on Wheat Germ and Rice Bran Oils. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
    
52. Vijay Kumar,Amit Kumar Singh and Rahul Kumar Verma. Planting geometry and pinching in African marigold (Tagetes erecta L.). – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
53. Rodolfo Nillo,Antonio Madrid and Adriano Esguerra. RAINWATER HARVESTING, QUALITY ASSESSMENT AND UTILIZATION IN REGION 1. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
54. Binod Kumar and Anil Pandey. Genetic Divergence and Heterosis in Indian Mustard. – М.: LAP Lambert Academic Publishing, 2013. – 280 с.
    
55. ANIL KUMAR and Subbugan Ganesh. Protocols for Morphological and Molecular analysis in Coffee breeding. – М.: LAP Lambert Academic Publishing, 2014. – 308 с.
    
56. Asadollah Kazemi,Azah Mohamed and Hussain Shareef. Power Quality Monitor Placement Optimization. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
57. Godwin C. Ezeh,Imoh B. Obioh and Olabode I. Asubiojo. Urban Air Particulate Monitoring and Source Apportionment. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
    
58. Chintan Pandya,Aditee C. Pandya and Hasmukh Suthar. Ground Water Quality and Contamination due to Recharging of Water. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
    
59. Debalina Kar,Debnath Palit and Sudip Chatterjee. Interrelationship between Chironomid, water and soil. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
    
60. Solomon Tadesse and Burt Kotler. Habitat quality and foraging ecology of mountain nyala. – М.: LAP Lambert Academic Publishing, 2014. – 192 с.
    
61. Pramila Khatri Chhetri and Dr Keshab Dutta Awasthi. Assessment of Soil Quality Index and Soil Organic Carbon Stock. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
    
62. M. K. Tripathi and S. Mangaraj. Food:Quality, Safety and Packaging - A Technical Bulletin. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
63. Charu Gupta,Dhan Prakash and Sneh Gupta. Food Analysis and Quality Assurance. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
64. Mohammad Mazbah Uddin and Farzana Tabassum. Water quality and zooplankton. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
65. Lokesh Gupta and PC Murdia. Improvement of roughages by urea and sulphur supplementation. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
    
66. Peng Zhao,Keith Woeste and Shuo-xin Zhang. Molecular Identification and Genetic Analysis of Juglans Resources. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
67. Ayas Muhammed,Kanaka G. and Rajashekhar B. Hearing aid outcomes using generic & disease specific questionnaires. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
68. Girma Kibatu Berihie and Abaynesh Teka. Quality of Liver & Kidney Functional Tests among Medical Laboratories. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
69. Reenu Yadav,Akshat Sharma and Sahadev Yadav. Novel and practical approaches in a herbal drug formulation. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
    
70. Rachael Schindler. Relations Among Exercise Paterns, Life Satisfaction and PTSD Symptoms. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
71. Hina Ahmad Hashmi and Maddy Malhotra. Correlational Study of Life Satisfaction and Hopelessness among Adults. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
72. Eiman Negm,Passent Tantawi and Farid El-Sahn. Hedonic, Rational, & Influential Factors on Adoption Intentions. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
    
73. Karin Du Plessis,Cheryl Woolley and Dave Clarke. Attachment and Conflict in Close Relationships. – М.: LAP Lambert Academic Publishing, 2011. – 304 с.
    
74. Abimbola Akanni. Shiftwork, Job Satisfaction and Family Life. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
75. Barbara Anderson and Frances Quirk. Mental health and medical education. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
76. Vijay Kumar Sodadas and Gananath Khilla. Constructs of Job Satisfaction a Study in an Indian organisation. – М.: LAP Lambert Academic Publishing, 2014. – 240 с.
    
77. Melissa Hopper. Organisational Communication Satisfaction. – М.: LAP Lambert Academic Publishing, 2009. – 100 с.
    
78. IRAM FATIMA and Kausar Suhail. Belief in a just world and subjective well-being. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
79. Ngo Tho Hung. Urban air quality modeling and management in Hanoi, Vietnam. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
    
80. Ishwari Dhakal and Hajime Nagahata. Evaluation of Mastitis and Milk Quality Control in Buffaloes of Nepal. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
81. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
82. Biniam Getachew and Ewenat Gebrehanna. Level of client satisfaction and associated factors in Youth centers. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
83. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
84. Mazura Bahari,Faraizah Abd Karim and Narazah Mohd Yusoff. The Quality and Outcomes of the Platelet Concentrates. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
85. Seyed Rahim Benrazavi,Behzad Nadi and Mahmoud Javidrad. The Relationship between Communication Satisfaction and Teamworking. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
    
86. ELIZABETH WANGARI GATHUTHI,Kimengi I. and Mukwa C. Instructional Media, Performance, Quality Assurance and Standards. – М.: LAP Lambert Academic Publishing, 2011. – 280 с.
    
87. Kalimullah Khan. UX in mobile phones to ensure customer satisfaction and loyalty. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
88. Theodoros N. Mitakos,Ioannis K. Almaliotis and Anna G. Demerouti. What Factors Influence ERP User Satisfaction?. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
89. Nelda Nagy. Evaluating the Usability of Information Systems. – М.: LAP Lambert Academic Publishing, 2015. – 152 с.
    
90. Sanni Kirmanen and Anna Salanova. Employee Satisfaction and Work Motivation. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
    
91. Zahra Sadeghi and Hadi Farid. Customer Behavior and Online Satisfaction: Impacts of Critical Factors. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
92. Deepak Bhagat and B. K. Barooah. Consumers Perceived Value and Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
93. Abdolrazagh Madahi. Malaysian Consumer Decision Making Styles and Purchase Intention. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
94. Khalizani Khalid,Khalisanni Khalid and Siew Phaik Loke. The impact of rewards and motivation on job satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
95. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
96. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
97. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
98. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
99. John Twahirwa. Impact Of Remuneration On Job Satisfaction And Commitment. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
100. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
101. Marina Karaeva. Employee satisfaction and service performance in banking sector. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
102. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
103. Shewayirga Assalf. Job Satisfaction And Its Influence On The Performance Of Employee. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
     
104. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
     
105. Jilson Zimuto. The contribution of ‘soft Ps’ to retained revenue in retailing. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
     
106. Javad Kaveh and Reza Saleki. New Brand Creation and Power of Alliance Strategy. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
     
107. Juhani Kuokkanen. Customer Satisfaction and Word-of-Mouth Behavior. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
     
108. Olusegun Adekunle Olugbade. The Impact of Work Engagement on Frontline Employees’ Outcomes. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
109. Temesgen Gebregziabher. Quality, Satisfaction and Repurchase Intention. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
110. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
111. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
112. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
113. NIKOLAOS KOUTRIS. Online Information Search for Experience Goods. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
     
114. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
115. Sangeetha Balasubramaniam and Dr. Huam Hon Tat. AIRLINE INDUSTRY. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
     
116. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
117. Chai Har Lee and Uchenna Cyril Eze. Consumers’ Perception on Online Repurchase Intention. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
     
118. Ram Chander. Job Satisfaction and Organizational Climate in Libraries in India. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
     
119. Choi Sang Long and Lee Yean Thean. Effective Leadership. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
120. Thamae Paulus Masejane. Total Quality Management and Organisational Performance. – М.: LAP Lambert Academic Publishing, 2014. – 212 с.
     
121. Gazi Hossain. Quality of Working Life, Job Satisfaction and Job Behavior of Workers. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
     
122. Neeraj Kumari. Employee Satisfaction and Growth Analysis. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
     
123. Aliya Bushra. Impact Of Job Satisfaction On Turnover Intentions. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
124. Nafiseh Eshghi Golbaz,Abu Bakar Abdul Hamid and Ali Asgari. Consumer satisfaction and loyalty in hypermarket industry. – М.: LAP Lambert Academic Publishing, 2014. – 132 с.
     
125. Pooja Tiwari and Rajesh Verma. Occupational Stress and Job satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
126. Yun-Lok Lee. Managing Consumers in Hospitality Service Situations. – М.: LAP Lambert Academic Publishing, 2013. – 412 с.
     
127. Ning Sun,Dongmei Lv and Qiujie Li. The impact of nurse empowerment on job satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
128. Mohamad Kazar Razali and Zainab Khalifah. Tourists Perception of Service Quality at Nature Park. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
129. Swapna Bhargavi Gantasala,Prabhakar Venugopal Gantasala and Krishna Naik Chanda Naik Gari. SERVQUAL in RETAILING. – М.: LAP Lambert Academic Publishing, 2012. – 324 с.
     
130. Anand Prakash and Sanjay Kumar Jha. Design & Development Of Service Quality Model. – М.: LAP Lambert Academic Publishing, 2013. – 524 с.
     
131. TAHIR IQBAL and Hatem El-Gohary. Quality Management and Productivity. – М.: LAP Lambert Academic Publishing, 2014. – 200 с.
     
132. Luisa Helena Pinto. Managing International Assignments. – М.: LAP Lambert Academic Publishing, 2010. – 82 с.
     
133. Ahmad Faisal Mahdi and Mohamad Zaid Mohd Zin. Turnover Intention vs Career Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
134. Rashmi Shahu. Emotional intelligence,job satisfaction and performance. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
135. John Acire. Leadership Styles, Job Satisfaction and School Commitment in Uganda. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
136. Bipasha Chatterjee and Indrani Mukherjee. Perception of Communication Satisfaction & Quality of Work-life. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
137. Tariku Tesfaye Haile and Dr. Emmanuel G/Yohannes. Statistical Analysis of Patients' Satisfaction with Hospital Services. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
138. Mary-Joan Nsenkyire and Anna Hughton. Career Aspirations And Job Satisfaction : Survey Of Ghanaian PYS. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
139. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
140. Mohamed Samy Tawfik ElDeeb,Yasser Tawfik and Shadi Adibifard. Comparative Study Between Egyptian And Iranian Banks. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
3. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
4. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
5. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
6. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
7. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
8. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.