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Лучшие результаты

  1. Douglas Atkins. The Culting of Brands : Turn Your Customers into True Believers. – М.: , 2005. – 0 с.
  2. Kenneth V. Kardong. Beyond God: Evolution and the Future of Religion. – М.: , 2009. – 320 с.
  3. Steve Jackson. Cult of Analytics: Driving Online Marketing Strategies Using Web Analytics. – М.: Butterworth-Heinemann, 2009. – 294 с.
  4. Shep Hyken. The Cult of the Customer. – М.: , 2009. – 256 с.
  5. Sanchita Choudhury. Baul Fusion Music. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
  6. Mesfin Diro Chaka. Minimum Cost Production and Transportation Plan. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.

Дополнительные результаты

  1. R. Maria Kimme. Calling the Customer: Factors that determine a successful outsourcing relationship. – М.: , 2012. – 228 с.
  2. Loice Koskei. A Survey of Credit Risk Management Techniques:: The Case of Micro- Finance Institutions in Kenya. – М.: , 2012. – 88 с.
  3. Al Jamal Mustafa Shindaini, Tanmoy Debnath. The Customer Satisfaction on Debit Card: A case study on Standard Bank Limited,Khulna, Bangladesh. – М.: , 2012. – 76 с.
  4. Thomas Lundqvist. Law of sales - how to get the customer to buy. – М.: , 2012. – 146 с.
  5. Francois Dupuy, Franois Dupuy. The Chemistry of Change: Problems, Phases, and Strategy. – М.: , 0. – 0 с.
  6. Lior Arussy. The Experience! How to Wow Your Customers and Create a Passionate Workplace. – М.: CMP Books, 2002. – 128 с.
  7. Raleigh Pinskey. 101 Ways Promote Yourself : Tricks Of The Trade For Taking Charge Of Your Own Success. – М.: , 0. – 0 с.
  8. Herbert P. Bix. Hirohito and the Making of Modern Japan. – М.: , 0. – 0 с.
  9. Adrian J. Slywotzky. Value Migration: How to Think Several Moves Ahead of the Competition. – М.: Harvard Business School Press, 1996. – 326 с.
  10. John McKean. Information Masters: Secrets of the Customer Race. – М.: , 0. – 0 с.
  11. S. Ghosh. Advances in the Management of Organizational Quality, Volume 5. – М.: , 0. – 0 с.
  12. Svafa Gronfeldt. Customer Oriented Behaviour: The Nature, Impact and Development. – М.: , 0. – 0 с.
  13. M. Larry Shillito, M Larry Shillito. Acquiring, Processing, and Deploying Voice of the Customer. – М.: , 0. – 0 с.
  14. Robert Spector. Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company. – М.: , 0. – 0 с.
  15. Robert Spector. Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service To Their Customers. – М.: Perseus Books Group, 2003. – 304 с.
  16. Barbara A. Gutek. The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series). – М.: , 0. – 0 с.
  17. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с.
  18. Larraine Segil. Measuring the Value of Partnering: How to Use Metrics to Plan, Develop, and Implement Successful Alliances. – М.: , 0. – 0 с.
  19. Janice Gross Stein. The Cult of Efficiency (The Massey Lectures Series). – М.: , 0. – 0 с.
  20. Gary Burchill, Christina Hepner Brodie. Voices into Choices. Acting on the Voice of the Customer. – М.: Joiner Assoc, 1997. – 448 с.
  21. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
  22. Alan S. Cleland, Albert V. Bruno. The Market Value Process : Bridging Customer & Shareholder Value (Jossey-Bass Business & Management Series). – М.: , 0. – 0 с.
  23. Robert L. Jolles. Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force. – М.: Fireside, Simon & Schuster, 0. – 370 с.
  24. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с.
  25. Lloyd Baird, John C. Henderson. The Knowledge Engine: How to Create Fast Cycles of Knowledge-to-Performance and Performance-to-Knowledge. – М.: , 0. – 0 с.
  26. Feargal Quinn. Crowning the Customer. – М.: Raphel Marketing, 2001. – 160 с.
  27. Thomas K. Wentz, Sally Francis. Transformational Change: How to Transform Mass Production Thinking to Meet the Challenge of Mass Customization. – М.: , 0. – 0 с.
  28. Ian H. Gordon. Competitor Targeting: Winning the Battle for Market and Customer Share. – М.: , 0. – 0 с.
  29. Michael W. Lowenstein. The Customer Loyalty Pyramid. – М.: , 0. – 0 с.
  30. James H. Donnell. 25 Management Lessons From the Customer's Side of the Counter. – М.: , 0. – 0 с.
  31. Francois Dupuy. The Customer's Victory: From Corporation to Co-Operation. – М.: , 0. – 0 с.
  32. Hedy Abromovitz, Les Abromovitz. Insuring QualityHow to Improve Quality, Compliance, Customer Service, and Ethics in the Insurance Industry. – М.: , 0. – 0 с.
  33. Peggy Carlaw, Vasudha Kathleen Deming. The Big Book of Customer Service Training Games. – М.: McGraw-Hill Companies, 1999. – 224 с.
  34. Jeff Gee, Val Gee. The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers. – М.: , 0. – 0 с.
  35. Elliot Ettenberg, Elliott Ettenberg. The Next Economy : Will You Know Where Your Customers Are?. – М.: , 0. – 0 с.
  36. Timothy L. Templeton, Lynda Rutledge Stephenson. The Referral of a Lifetime: The Networking System that Produces Bottom-Line Results . . . Every Day!. – М.: , 0. – 0 с.
  37. Michael D. Eisner. Be Our Guest: Perfecting the Аrt of Customer Service. – М.: Disney Enterprises, 0. – 208 с.
  38. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
  39. Uly Meixner, Erich Mock. The "OH Norman" Diary: The Moment of Truth - Selling to Your Customer's Needs. – М.: , 0. – 0 с.
  40. Kristin Anderson, Ron Zemke. Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series). – М.: , 0. – 0 с.
  41. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
  42. Garry Mitchell. The Heart of the Sale: Making the Customer's Need to Buy the Key to Successful Selling. – М.: , 0. – 0 с.
  43. Shaun Belding. Winning With the Customer from Hell: A Survival Guide (Winning With the . . . from Hell). – М.: , 0. – 0 с.
  44. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
  45. Raymond Teo, Sharon Fong. Maximising Profits: The Customer Centric Approach. – М.: , 0. – 0 с.
  46. Mary Naylor, Susan Greco. Customer Chemistry: How to Keep the Customers You Want-And Say "Good-Bye" to the Ones You Don't. – М.: , 0. – 0 с.
  47. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с.
  48. John DeVincentis. Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value. – М.: , 0. – 0 с.
  49. Brian Tracy. Advanced Selling Strategies: The Proven System of Sales Ideas, Methods, and Techniques Used by Top Salespeople Everywhere. – М.: Simon & Schuster, 1995. – 432 с.
  50. Ian H. Gordon. Relationship Marketing : New Strategies, Techniques and Technologies to Win the Customers You Want and Keep Them Forever. – М.: John Wiley and Sons, Ltd, 1998. – 336 с.
  51. Frank Bradley. Strategic Marketing : In the Customer Driven Organization. – М.: , 0. – 0 с.
  52. Gary Hawkins. Building the Customer Specific Retail Enterprise. – М.: , 0. – 0 с.
  53. Denison Hatch. Method Marketing: How to Make a Fortune by Getting Inside the Heads of Your Customers. – М.: , 0. – 0 с.
  54. Pamela Walker Laird. Advertising Progress: American Business and the Rise of Consumer Marketing. – М.: , 0. – 0 с.
  55. Torsten H. Nilson. Customize the Brand : Make it more desirable and profitable. – М.: , 0. – 0 с.
  56. James W. Pickens. The Art of Closing Any Deal : How to Be a Master Closer in Everything You Do. – М.: , 0. – 0 с.
  57. The Million Dollar Round Table Center for Productivity. Million Dollar Selling Techniques (MILLION DOLLAR ROUND TABLE). – М.: , 0. – 0 с.
  58. Michael Nick, Kurt Koenig. ROI Selling : Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle. – М.: , 0. – 0 с.
  59. Mortimer Levitt. Ninety-Six and Too Busy to Die: A Life Beyond the Age of Dying. – М.: , 2003. – 0 с.
  60. The Customer Centric Enterprise : Advances in Mass Customization and Personalization. – М.: , 2003. – 0 с.
  61. John Abram. The Seven Myths of Customer Management : How to be Customer-Driven Without Being Customer-Led. – М.: , 2003. – 0 с.
  62. William C. Johnson. Superior Customer Value in the New Economy: Concepts and Cases, Second Edition. – М.: , 2004. – 0 с.
  63. Sue Barlow. Sense and Respond : The Journey to Customer Purpose. – М.: , 2005. – 0 с.
  64. Jay R. Galbraith. Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process (Jossey Bass Business and Management Series). – М.: , 2005. – 0 с.
  65. David Mosby. The Paradox of Excellence : How Great Performance Can Kill Your Business. – М.: , 2005. – 0 с.
  66. Douglas Atkins. The Culting of Brands : Turn Your Customers into True Believers. – М.: , 2005. – 0 с.
  67. Wayne Holovacs. The Plan of Record: Producing Successful Computer Products Worldwide. – М.: , 2003. – 0 с.
  68. Gideon Haigh. Fat Cats : The Strange Cult of the CEO. – М.: , 2005. – 0 с.
  69. FranCois Dupuy. Sharing Knowledge : The Why and How of Organisational Change. – М.: , 2004. – 0 с.
  70. Soren Hougaard. The Business Idea : The Early Stages of Entrepreneurship. – М.: , 2004. – 0 с.
  71. Louis Patler. TrendSmart: The Power of Knowing What's Coming...and...What's Here to Stay. – М.: , 2003. – 0 с.
  72. Michael Schell. The Customer Approved Small Business: Success Secrets For Developing Your Small Business (Approved). – М.: , 2004. – 0 с.
  73. Karl Hellman. The Customer Learning Curve : Creating Profits from Marketing Chaos. – М.: , 2003. – 0 с.
  74. Colin Shaw. The DNA of Customer Experience: How Emotions Drive Value. – М.: Palgrave Macmillan, 2007. – 288 с.
  75. Naomi Black. Two Sides to Every Coin... The Customer Isn't Always Right!. – М.: , 2004. – 190 с.
  76. Eric Anderson. In the Game: Gay Athletes and the Cult of Masculinity (S U N Y Series on Sport, Culture, and Social Relations). – М.: , 2005. – 205 с.
  77. Henrik Anderson and Thomas Ritter. Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership. – М.: John Wiley and Sons, Ltd, 2008. – 294 с.
  78. Abaete de Azevedo, Ricardo Pomeranz. Customer Obsession: How to Acquire, Retain, and Grow Customers in the New Age of Relationship Marketing. – М.: , 2008. – 240 с.
  79. Richard S. Gallagher. What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service. – М.: , 2008. – 128 с.
  80. David Frederick Ross. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management). – М.: , 2008. – 304 с.
  81. Mario Martinez, Bob Hobbi. Building a Customer Service Culture: The Seven ServiceElements of Customer Success (HC). – М.: , 2008. – 124 с.
  82. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
  83. Fatima Alinvi. Customers??? Preferences of Insurance Services: How Could Insurance Companies Enhance their Ability of Meeting the Constant Changes in Customers??? Preferences?. – М.: , 2008. – 98 с.
  84. Cooper Lawrence. The Cult of Celebrity: What Our Fascination with the Stars Reveals About Us. – М.: , 2009. – 256 с.
  85. Steve Jackson. Cult of Analytics: Driving Online Marketing Strategies Using Web Analytics. – М.: Butterworth-Heinemann, 2009. – 294 с.
  86. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
  87. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
  88. Chin Kok Kwon, Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia: The Impact of Marketing Mix on the Customer Retention. – М.: , 2010. – 112 с.
  89. Tankut Pacac?. The Philosophy of Advanced-Level Marketing: The significance of CRM- Customer Relations Management in terms of marketing, consumer behaviors. – М.: , 2011. – 80 с.
  90. Voice-Of-The-Customer Marketing: A Revolutionary 5-Step Process To Create Customers Who Care, Spend, And Stay. – М.: , 2011. – 272 с.
  91. Jay R. Galbraith. Designing the Customer–Centric Organization. – М.: , 2005. – 208 с.
  92. Joan Blades. The Custom–Fit Workplace. – М.: , 2010. – 240 с.
  93. NEBS Management. Caring for the Customer SS3. – М.: , 2010. – 96 с.
  94. Peter Brown. Cult of the Saints. – М.: , 1982. – 200 с.
  95. Kenneth Dean. Taoist Ritual & Popular Cults of Southeast China. – М.: , 1993. – 304 с.
  96. Callahan. Education & the Cult of Efficiency. – М.: , 1964. – 288 с.
  97. Charlene Villas Black. Creating the Cult of St Joseph – Art and Gender in the Spanish Empire. – М.: , 2006. – 272 с.
  98. Diskin Clay. Archilochos Heros – The Cult of Poets in the Greek Polis. – М.: , 2005. – 350 с.
  99. Claudia Imhoff. Building the Customer–Centric Enterprise. – М.: , 2001. – 512 с.
  100. Cohn. The Cult of Remembrance and the Black Death. – М.: , 1992. – 0 с.
  101. Beyer. The Cult of Tara. – М.: , 1992. – 0 с.
  102. Milind M. Lele. The Customer is Key. – М.: , 1987. – 260 с.
  103. Cohn. The Cult of Remembrance and the Black Death. – М.: , 1997. – 448 с.
  104. Xiaofei Kang. The Cult of the Fox – Power, Gender, and Popular Religion in Late Imperial and Modern China. – М.: , 2006. – 304 с.
  105. Fred Schwed Jr. Where Are the Customers? Yachts? or A Good Hard Look at Wall Street. – М.: , 1995. – 256 с.
  106. Fred Schwed Jr. Where Are the Customers? Yachts? or A Good Hard Look at Wall Street. – М.: , 1995. – 256 с.
  107. Shep Hyken. The Cult of the Customer. – М.: , 2009. – 256 с.
  108. Thomas A Wilson. On Sacred Grounds – Culture, Society, Politics & the Formation of the Cult of Confucius. – М.: , 2003. – 380 с.
  109. Hiltebeitel. Cult of Draupadi V 1 (Paper). – М.: , 1988. – 520 с.
  110. Jeffrey Hamburger. Leaves from Paradise – The Cult of John the Evangelist at the Dominican Convert of Paradies bei Soest. – М.: , 2008. – 200 с.
  111. Dan Edelstein. The Terror of Natural Right – Republicanism, the Cult of Nature and the French Revolution. – М.: , 2011. – 350 с.
  112. Margaret Stratton. The Living and the Dead – The Neapolitan Cult of the Skull. – М.: , 2010. – 88 с.
  113. Halil Inalick. Sources & Studies on the Ottoman Black Sea V 1 – The Customs Register of Caffa 1487–1490. – М.: , 1997. – 232 с.
  114. David A Bell. The Cult of the Nation in France – Inventing Nationalism 1680–1800. – М.: , 2003. – 320 с.
  115. Rowe. Through the Custom–House. – М.: , 1982. – 0 с.
  116. David A Bell. The Cult of the Nation in France – Inventing Nationalism 1680–1800. – М.: , 2001. – 318 с.
  117. Gary Heil. Leadership and the Customer Revolution. – М.: , 1994. – 320 с.
  118. The Mind Of The Customer. – М.: , 2011. – 304 с.
  119. The Customer Rules: The 14 Indispensible, Irrefutable, And Indisputable Qualities Of The Greatest Service Companies In The World. – М.: , 2011. – 352 с.
  120. Voice Of The Customer. – М.: , 2011. – 416 с.
  121. Gary Burchill, Christina Hepner Brodie. Voices into Choices: Acting on the Voice of the Customer. – М.: Joiner/Oriel Inc, 2005. – 430 с.
  122. Beverly Bossler. Courtesans, Concubines, and the Cult of Female Fidelity. – М.: Harvard University Press, 2013. – 375 с.
  123. DASU. THE CUSTOMER SERVICE SOLUTION: MANAGING EMOTIONS, TRUST, AND CONTROL TO WIN YOUR CUSTOMER'S BUSINESS. – М.: , 2013. –  с.
  124. Mirlan Namatov,Akira Asakura and Nurlan Namatov. The Cult of Heaven: Tengri. – М.: LAP Lambert Academic Publishing, 2014. – 240 с.
  125. Yigit Evren. The Geography of Supplier Customer Relations. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
  126. Florin Tudor. The Customs Impact of the Trade Policy in the Fight Against Fraud. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
  127. Ikram Ullah. Customer driven innovation is the backbone of your company. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  128. Dzianis Tauhen. Gravity of the Customs Union. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  129. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
  130. Alireza Abdolhosseini Khaligh and Alireza Miremadi. The Impact of eCRM on Loyalty and Retention of Customers. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
  131. Jean Wanjiku Munyaka. The Influence of Relationship Marketing on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  132. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
  133. Bilal Afsar,Asim Rehman and . Rehmat. Customer Loyalty in the banking sector of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  134. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
  135. Muhammad Siddique. Investigating the Customer Acceptance of eBanking in Pakistan. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
  136. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
  137. Carine Kiala. The politics of trade in the Southern African Customs Union (SACU). – М.: LAP Lambert Academic Publishing, 2010. – 196 с.
  138. Al Jamal Mustafa Shindaini and Tanmoy Debnath. The Customer Satisfaction on Debit Card. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  139. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  140. Mochamad Nizar Palefi Ma'ady,Arif Djunaidy and Renny Pradina Kusumawardani. Mapping Twitter Data of Customers' Sentiment in The Shape of Heat Map. – М.: , 2015. – 84 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  3. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
  4. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
  5. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
  6. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  7. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
  8. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
  9. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
  10. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.

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Людмила, 21.04
Спасибо, Мариночка, за поддержку! Я в любом случае считаю, что труд должен быть оплачен. Поэтому в конце этой драмы я вышлю деньги обязательно!