Результаты поиска

Лучшие результаты

1. John O. Whitney. Taking Charge: Management Guide to Troubled Companies and Turnarounds. – М.: , 0. – 0 с.
   
2. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
   
3. A. Coskun Samli. Up Against the Retail Giants : Targeting Weaknesses - Gaining an Edge. – М.: , 2004. – 0 с.
   

Дополнительные результаты

1. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с.
   
2. Rudolf Ivancsits. Mobile Couponing und Ticketing: Instrument des Customer Relationship Management im Mobile Marketing (German Edition). – М.: , 2012. – 172 с.
   
3. Scott Green. Manager's Guide to the Sarbanes-Oxley Act: Improving Internal Controls to Prevent Fraud. – М.: Wiley Publishing, Inc, 2004. – 234 с.
   
4. Mary E. Chenoweth, Nancy Y. Moore, Amy G. Cox, Judith D. Mele, Jerry M. Sollinger. Best Practices in Supplier Relationship Management and Their Early Implementation in the Air Force Material Command. – М.: , 2012. – 90 с.
   
5. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
6. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
   
7. David G. Cotts, Edmond P. Rondeau. The Facility Manager's Guide to Finance and Budgeting. – М.: , 0. – 0 с.
   
8. Tom Devine and Tarek F. Maassarani. The Corporate Whistleblower's Survival Guide: A Handbook for Committing the Truth. – М.: , 2012. – 556 с.
   
9. Gerald Le Van. The Survival Guide for Business Families: Critical Choices for Success. – М.: , 0. – 0 с.
   
10. John O. Whitney. Taking Charge: Management Guide to Troubled Companies and Turnarounds. – М.: , 0. – 0 с.
    
11. Judee Regan. Meaningful Work... the Entrepreneurial Way: Your Integrated Guide to Career and Personal Life Management. – М.: , 0. – 0 с.
    
12. Bob Powers, Allan Ellis, Alan Ellis. A Manager's Guide to Sexual Orientation in the Workplace. – М.: , 0. – 0 с.
    
13. Suzanne D. Sparks. The Manager's Guide To Business Writing. – М.: , 0. – 0 с.
    
14. Linda May Grobman. The Field Placement Survival Guide: What You Need to Know to Get the Most from Your Social Work Practicum (Best of the New Social Worker, 2). – М.: , 0. – 0 с.
    
15. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с.
    
16. Stephen W. Medcroft. The Telecom Manager's Survival Guide: The Essential Reference for Telecommunications Systems, Solutions, and Cost Control. – М.: , 0. – 0 с.
    
17. Patricia Ensworth, Patricia Ensworth. The Accidental Project Manager: Surviving the Transition from Techie to Manager. – М.: , 0. – 0 с.
    
18. Bob Rosner, Allan Halcrow, Alan S. Levins. The Boss's Survival Guide. – М.: , 0. – 0 с.
    
19. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с.
    
20. Stanley A. Brown. Customer Relationship Management: A Strategic Imperative in the World of E-Business. – М.: , 0. – 0 с.
    
21. Roger Fritz. The Manager's Survival Guide. – М.: , 0. – 0 с.
    
22. Robert Bacal. The Manager's Guide to Performance Reviews. – М.: , 0. – 0 с.
    
23. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
    
24. Norton Paley. The Manager's Guide to Competitive Marketing Strategies, Second Edition. – М.: , 0. – 0 с.
    
25. Mike Swedenberg. The Sales Rep Survival Guide: The Complete Sales Manual. – М.: , 0. – 0 с.
    
26. Fred Pollack. The College Senior's Survival Guide to Corporate America. – М.: , 0. – 0 с.
    
27. Rachel Gader-Shafran. The International Students' Survival Guide To Law School In The United States: Everything You Need To Succeed. – М.: iUniverse, 2003. – 136 с.
    
28. William L. Tatro. The One Hour Survival Guide for the Downsized: What You Need to Know When You're Let Go. – М.: , 0. – 0 с.
    
29. Andrew Blake, John Austin. The Employer's Survival Guide. – М.: , 0. – 0 с.
    
30. Alan Gelb, Karen Levine. A Survival Guide for Paralegals: Tips from the Trenches. – М.: , 0. – 0 с.
    
31. Sheila Peters. You Don't Have to Be a Bag Lady!: A Humorous Survival Guide for the Reluctant Investor. – М.: , 0. – 0 с.
    
32. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с.
    
33. Karl D. Schubert. CIO Survival Guide: The Roles and Responsibilities of the Chief Information Officer. – М.: , 0. – 0 с.
    
34. Rob Aalders, Peter Hind. The IT Manager's Survival Guide. – М.: , 0. – 0 с.
    
35. Joseph H. Boyett, Jimmie T. Boyett, Jimmie T. Boyett, Joseph H. Boyett. The Guru Guide to the Knowledge Economy: The Best Ideas for Operating Profitably in a Hyper-Competitive World. – М.: , 0. – 0 с.
    
36. Kristine K. Fallon. The AEC Technology Survival Guide : Managing Today's Information Practice. – М.: , 0. – 0 с.
    
37. Mim Carlson, Margaret Donohoe, Mim Carlson. The Executive Director's Survival Guide: Thriving as a Nonprofit Leader. – М.: , 0. – 0 с.
    
38. Ian H. Gordon. Competitor Targeting: Winning the Battle for Market and Customer Share. – М.: , 0. – 0 с.
    
39. Debra H. Lewin, Ellen De Haan. Self-Management: A Guide for the Small Community Association. – М.: , 0. – 0 с.
    
40. Harvard Business School Press. Winning Negotiations that Preserve Relationships (The Results-Driven Manager Series). – М.: , 0. – 0 с.
    
41. Roger Cartwright. Customer Relationships (Express Exec). – М.: , 0. – 0 с.
    
42. Mark Lutchen. Managing IT as a Business : A Survival Guide for CEOs. – М.: , 0. – 0 с.
    
43. Jennifer Hofmann. The Synchronous Trainer's Survival Guide : Facilitating Successful Live and Online Courses, Meetings, and Events. – М.: , 0. – 0 с.
    
44. Michael S. Hyatt. The Y2K Personal Survival Guide. – М.: , 0. – 0 с.
    
45. Don Peppers, Martha, Phd Rogers. The One to One Manager: Real-World Lessons in Customer Relationship Management (One to One). – М.: , 0. – 0 с.
    
46. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
    
47. Ec-Council. Customer Relationship Management. – М.: , 0. – 0 с.
    
48. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
    
49. Shaun Belding. Winning With the Customer from Hell: A Survival Guide (Winning With the . . . from Hell). – М.: , 0. – 0 с.
    
50. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
    
51. Raymond Teo, Sharon Fong. Maximising Profits: The Customer Centric Approach. – М.: , 0. – 0 с.
    
52. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
    
53. Terry R. Bacon, Terry Bacon, Terry R., Ph.D. Bacon. Selling to Major Accounts: Tools, Techniques, and Practical Solutions for the Sales Manager. – М.: , 0. – 0 с.
    
54. Ian H. Gordon. Relationship Marketing : New Strategies, Techniques and Technologies to Win the Customers You Want and Keep Them Forever. – М.: John Wiley and Sons, Ltd, 1998. – 336 с.
    
55. Ravi Kalakota, Andrew Whinston. Electronic Commerce: A Manager's Guide. – М.: , 0. – 0 с.
    
56. Gerald Corbae, Jakob B. Jensen, Dirk Schneider. Marketing 2.0 : Strategies for Closer Customer Relationships. – М.: Springer, 2003. – 152 с.
    
57. Lee R. Van Vechten. The Successful Sales Manager's Guide to Business-to-Business Telephone Sales. – М.: , 0. – 0 с.
    
58. Robert Hite, Wesley J. Johnston. Managing Salespeople: A Relationship Management Approach. – М.: , 0. – 0 с.
    
59. Bennett A. McDowell. The Survival Guide For Traders. – М.: , 0. – 0 с.
    
60. Priscilla Huff. The Self-Employed Woman's Guide to Launching a Home-Based Business. – М.: , 0. – 0 с.
    
61. Olivia Parr Rud. Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. – М.: , 0. – 0 с.
    
62. Karen Levine. A Survival Guide for Hotel and Motel Professionals. – М.: , 2004. – 0 с.
    
63. Jay R. Galbraith. Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process (Jossey Bass Business and Management Series). – М.: , 2005. – 0 с.
    
64. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
    
65. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
    
66. Joby John. Fundamentals of Customer-Focused Management : Competing through Service. – М.: , 2003. – 0 с.
    
67. V. Kumar. Customer Relationship Management : A Databased Approach. – М.: , 2005. – 0 с.
    
68. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
    
69. Thomas Kratzer. Quantitative Survival Guide for Operations Management to accompany Operations Management, 2nd Edition. – М.: , 2004. – 0 с.
    
70. Internal Relationship Management: Linking Human Resources To Marketing Performance (Journal of Relationship Marketing Monographic Separates). – М.: , 2004. – 0 с.
    
71. David R. Michael. Indie Game Development Survival Guide (Game Development Series). – М.: , 2003. – 500 с.
    
72. Jack Stahl. Lessons on Leadership: The 7 Fundamental Management Skills for Leaders at All Levels. – М.: , 2007. – 240 с.
    
73. Gary S. Topchik. The First-Time Manager's Guide to Team Building (First-Time Manager). – М.: , 2007. – 140 с.
    
74. Jill DychA©, Evan Levy. Customer Data Integration: Reaching a Single Version of the Truth (SAS Institute Inc.). – М.: , 2006. – 320 с.
    
75. Lisa M. Schwartz, Lana M. Ruffins, Natalie L. Petouhoff. Reinventing Your Contact Center: A Manager's Guide to Successful Multi-Channel CRM. – М.: , 2006. – 272 с.
    
76. Marilyn Puder-York. The Office Survival Guide. – М.: , 2005. – 256 с.
    
77. Professional Risk Manager's International Association (PRMIA). The Professional Risk Manager's Guide to Financial Instruments (Prmia Risk Management Series). – М.: , 2007. – 400 с.
    
78. Evert Gummesson. Total Relationship Marketing, Third Edition: Marketing management, relationship strategy and CRM approaches for the network economy. – М.: , 2008. – 392 с.
    
79. Ayub Shaikh. The Complete IT Recruitment Survival Guide. – М.: , 2008. – 336 с.
    
80. Amy Sauers. Effective Customer Relationship Management: How Emotion Drives Sustainable Success. – М.: , 2008. – 220 с.
    
81. Michael Boella, Steven Goss-Turner. Human Resource Management in the Hospitality Industry: An Introductory Guide. – М.: Elsevier Butterworth-Heinemann, 2007. – 384 с.
    
82. Faustino Taderera. The Exports Manager's Guide: Linkages, Networking, Competitiveness. – М.: , 2010. – 624 с.
    
83. Faustino Taderera. The Shipping Manager's Guide: Logistics, Supply Chain, Warehousing. – М.: , 2010. – 448 с.
    
84. Simon Knox. Customer Relationship Management. – М.: , 2010. – 302 с.
    
85. Francis Buttle. Customer Relationship Management. – М.: , 2010. – 522 с.
    
86. Ivanka Menken. The Business Relationship Management Handbook - The Business Guide to Relationship management; The Essential Part Of Any IT/Business Alignment Strategy - Third Edition. – М.: , 2011. – 180 с.
    
87. Managing Customer Relationships on the Internet (International Business and Management). – М.: , 2005. – 318 с.
    
88. Judith V. Boettcher. The Online Teaching Survival Guide. – М.: , 2010. – 320 с.
    
89. NEBS Management. Caring for the Customer SS3. – М.: , 2010. – 96 с.
    
90. Robert Orfali. The Essential Client/Server Survival Guide. – М.: , 1996. – 704 с.
    
91. Bob Coleman. The New Small Business Survival Guide – Winning at Business in the 90?s. – М.: , 1994. – 368 с.
    
92. Rob Aalders. The IT Manager?s Survival Guide. – М.: , 2002. – 320 с.
    
93. Robert Orfali. The Essential Distributed Objects Survival Guide. – М.: , 1995. – 640 с.
    
94. Helen D. Hume. The Art Teacher?s Survival Guide for Elementary and Middle Schools. – М.: , 2008. – 512 с.
    
95. James W. Zubrick. The Organic Chemistry Lab Survival Guide. – М.: , 2000. – 320 с.
    
96. Budi Martokoesoemo. The On–Line Business Survival Guide in Finance Featuring the Wall Street Journal Interactive Edition. – М.: , 1998. – 66 с.
    
97. Ted Tesser. The Trader?s Tax Survival Guide. – М.: , 1997. – 320 с.
    
98. J. Time Management Survival Guide For Dummies(r). – М.: , 1995. – 0 с.
    
99. Budi Martokoesoemo. The On–Line Business Survival Guide in Accounting Featuring the Wall Street Journal Interactive Edition. – М.: , 1998. – 72 с.
    
100. Budi Martokoesoemo. The On–Line Business Survival Guide in Information Systems and Decision Sciences Featuring the Wall Street Journal Interactive Edition. – М.: , 1998. – 64 с.
     
101. C K Gunsalus. The College Administrator?s Survival Guide. – М.: , 2006. – 246 с.
     
102. Ted Tesser. The Trader?s Tax Survival Guide. – М.: , 1995. – 336 с.
     
103. Ronald L. Partin. The Classroom Teacher?s Survival Guide. – М.: , 2009. – 384 с.
     
104. Margaret A. Munro EA. The On–line Business Survival Guide Featuring The Wall Street Journal Interactive Edition. – М.: , 1999. – 96 с.
     
105. Dave Donelson. The Dynamic Manager's Guide To Creative Selling: How To Make More Sales And Build A Super Sales Career. – М.: , 2011. – 362 с.
     
106. K Dickey. The Special Educator?s Survival Guide. – М.: , 1981. – 0 с.
     
107. Customer Relationship Management:Emerging Concepts, Tools And Applications. – М.: , 2008. – 550 с.
     
108. The Boss'S Survival Guide, 2E. – М.: , 2011. – 448 с.
     
109. The Corporate Whistleblower'S Survival Guide. – М.: , 2011. – 288 с.
     
110. The Corporate Whistleblower'S Survival Guide. – М.: , 2011. – 288 с.
     
111. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
     
112. DANIELS. THE GRAPHIC DESIGNERS BUSINESS SURVIVAL GUIDE. – М.: , 2013. –  с.
     
113. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
     
114. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
     
115. E. Madhusudhana Reddy. Effective Classification Using Parallel Apriori. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
     
116. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
117. Mudassar Ali. Role of Information Technology in retaining customers. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
118. Tirumala Narayanamma. C R M - A Study With Reference To Lic (Nellore Division). – М.: Scholars' Press, 2014. – 288 с.
     
119. Dhara Dave and Brahmdutta Raval. Implementation of Information Technology in Pharmaceutical Management. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
     
120. VIKAS GAUTAM. CUSTOMER RELATIONSHIP MANAGEMENT IN LIC. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
121. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
122. Babeet Gupta,J.S. Grewal and Ruchi Agarwal. Significance of Customer Relationship in Enhancing Customer Equity. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
123. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
     
124. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
125. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
126. Faustino Taderera. The Exports Manager''s Guide. – М.: LAP Lambert Academic Publishing, 2010. – 624 с.
     
127. Frank Kojo Kuranchie. Customer Retention and Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
128. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
129. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
     
130. Subbarao Ebicherla. Customer Relationship Management in Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
     
131. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
132. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
133. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
134. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
     
135. Shuanghong Niu. An Emprical Study of Value-Added-Reseller Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 264 с.
     
136. Faustino Taderera. The Shipping Manager''s Guide. – М.: LAP Lambert Academic Publishing, 2010. – 448 с.
     
137. Alireza Miremadi and Shirin Ranjbar Toutouee. Electronic Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2015. – 120 с.
     
138. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
     
139. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
140. John Wiseman. Sas Survival Guide. – М.: HarperCollins Publishers, 2015. – 384 с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
3. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
4. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
5. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
6. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
7. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
8. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
9. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
10. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
11. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
12. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
13. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
14. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
15. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
16. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
17. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
18. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
19. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
20. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.