Результаты поиска

Лучшие результаты

1. Bea Northcott, Janette Helm, Bea Northcott, Janette Helm. Untapped Options: Building Links Between Marketing and Human Resources to Achieve Organizational Goals in Health Care. – М.: , 0. – 0 с.
   
2. Stephanie G. Sherman, V. Clayton Sherman. Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers. – М.: , 0. – 0 с.
   
3. Martin Stein, Frank Voehl. Macrologistics Management: A Catalyst for Organizational Change. – М.: , 0. – 0 с.
   
4. Carol A. King. Professional Dining Room Management, 2nd Edition. – М.: , 0. – 0 с.
   
5. Michael Cusack. Online Customer Care: Applying Today's Technology To Achieve World-Class Customer Interaction. – М.: ASQ Quality Press, 1998. – 266 с.
   
6. Greg Brue. Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization. – М.: McGraw-Hill, 2005. – 64 с.
   
7. Al Stubblefield. The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!. – М.: , 2004. – 225 с.
   
8. The Experience Effect. – М.: , 2011. – 224 с.
   
9. Seyed Hossein Iranmanesh and Hamid Rastegar. Intelligent QFD; A new approach for improving customer satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 136 с.
   
10. Buzeye Zegeye. Comparative Study on Management Practices of Ghion and Global Hotels. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
11. Eman Taie. Emerging of Medical Tourism in Egyptian Hospitals. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
12. Kornelia Lazanyi. Emotional labour, its antecedents and consequences. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
13. Ala`a Abukhalifeh. Improving the Performance of Food and Beverage Department. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
    
14. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
15. Mohammed Asif Iqbal. Growth factors of Service based Internet Commerce. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
    
16. Ho-Kai Chan. Hotel Customer Needs, Satisfaction, and Loyalty Analysis of TWD. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
17. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
18. Violet Marikopo-Machando. Customer Orientation as a basis for corporate growth. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.
    
19. Vincent Wee Eng Kim,Vivien Wee Mui Eik and Thinavan Periyayya. Branding Customers as King! Bull Shit. – М.: Scholars' Press, 2013. – 76 с.
    
20. Archana Chandra. IT Applications in the Health Sector. – М.: LAP Lambert Academic Publishing, 2012. – 280 с.
    
21. H K S Kumar Chunduri and Sreenivas Talluru. The Service Quality Gap Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 620 с.
    
22. Sonia Chawla. Risk Analysis in Life Insurance Industry. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
    
23. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
    
24. Sonia Chawla. IMPACT OF PRIVATIZATION ON LIFE INSURANCE INDUSTRY IN INDIA. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
    
25. Abu Elnasr Sobaih. The Management of Part-time employees in the restaurant industry. – М.: LAP Lambert Academic Publishing, 2011. – 380 с.
    
26. Farah Ali Otaki. Marching Towards Service Excellence. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
27. Tariku Tesfaye Haile and Dr. Emmanuel G/Yohannes. Statistical Analysis of Patients' Satisfaction with Hospital Services. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
28. Samson Mutsagondo. Customer Care and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    

Дополнительные результаты

1. Natarajan Kumar. Values, Organizational Commitment and Job Satisfaction: An Empirical Evidence. – М.: , 2012. – 184 с.
   
2. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
3. Nurliyana Mohd Shazali. Occupational Stress and Job Satisfaction among Public Employees: A Case Study at Ministry of Science, Technology and Innovation, Malaysia. – М.: , 2012. – 76 с.
   
4. J. Mike Jacka, Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction. – М.: , 0. – 0 с.
   
5. Lynn A. Karoly. A Golden Opportunity: Advancing California's Early Care and Education Workforce Professional Development System. – М.: , 2012. – 172 с.
   
6. Stephanie G. Sherman, V. Clayton Sherman. Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers. – М.: , 0. – 0 с.
   
7. David Brock, Michael Powell, C. R. Hinings. Restructuring the Professional Organisation: Accounting, Health Care and Law. – М.: , 0. – 0 с.
   
8. Diane Carol Bailey, Soneni B. Smith. Natural Hair Care and Braiding. – М.: , 0. – 0 с.
   
9. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
   
10. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
    
11. Audrey Curtis, Maureen O'Hagan, Maureen O'Hanagan. Early Childhood Care and Education. – М.: , 0. – 0 с.
    
12. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
    
13. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
    
14. Robert Teehan. Emotional Intelligence, Sense of Humor, and Job Satisfaction. – М.: , 2008. – 116 с.
    
15. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
    
16. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
    
17. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
18. Sanjit Maiti, Sanchita Garai, Sujeet Kumar Jha. Public-Private-Partnership vis-a-vis Livestock Extension Services: An Assessment of Role Performance and Job Satisfaction among 'Pranibandhus' from Eastern India. – М.: , 2012. – 116 с.
    
19. Practical Ultrasound In Anesthesia For Critical Care and P. – М.: , 2008. – 240 с.
    
20. Supportive Care and Midwifery. – М.: , 2001. – 200 с.
    
21. Ron E. Banks. Exotic Small Mammal Care and Husbandry. – М.: , 2010. – 192 с.
    
22. Evalyn F. Segal. Housing, Care and Psychological Well-Being of Captive and Laboratory Primates. – М.: , 2010. – 576 с.
    
23. Frank Howie. Care and Conservation of Geological Material. – М.: , 2010. – 128 с.
    
24. Meyer Rosen. Delivery System Handbook for Personal Care and Cosmetic Products. – М.: , 2010. – 1095 с.
    
25. Bill Self. Customer Satisfaction Measurement for ISO 9000: 2000. – М.: , 2010. – 176 с.
    
26. Colin Murray Parkes. Counselling in Terminal Care and Bereavement. – М.: , 1996. – 216 с.
    
27. Jean–marie Lespinasse. Growing Fruit Trees – Novel Concepts and Practices for Successful Care and Management. – М.: , 2011. – 336 с.
    
28. Numbers. Caring and Curing. – М.: , 1997. – 624 с.
    
29. Mac Montandon. The Proper Care and Feeding of Zombies. – М.: , 2010. – 256 с.
    
30. E LONGHORN. Longhorn ?psychiatric? Care And Conditions 2ed (paper Only). – М.: , 1984. – 180 с.
    
31. The American Kennel Club. American Kennel Club Dog Care and Training. – М.: , 1991. – 224 с.
    
32. Bardi McLennan. Puppy Care and Training. – М.: , 1996. – 160 с.
    
33. Philip Mehler. Eating Disorders – A Guide to Medical Care and Complications: Second Edition. – М.: , 2010. – 272 с.
    
34. Philip Mehler. Eating Disorders – A Guide to Medical Care and Complications: Second Edition. – М.: , 2010. – 272 с.
    
35. Sharon L. Kagan. Reinventing Early Care and Education. – М.: , 1996. – 352 с.
    
36. Levitan. Child Care and ABCs, Too. – М.: , 1975. – 0 с.
    
37. B Ward. Ward ?only One Earth? – The Care And Maintenance O F Small Planet. – М.: , 1983. – 0 с.
    
38. Connie Jankowski. Adopting Cats and Kittens: A Care and Training Guide. – М.: , 1993. – 112 с.
    
39. Timothy E Quill. Physician–Assisted Dying – The Case for Palliative Care and Patient Choice. – М.: , 2004. – 320 с.
    
40. Timothy E Quill. Physician–Assisted Dying – The Case for Palliative Care and Patient Choice. – М.: , 2004. – 320 с.
    
41. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
    
42. Disabled Children Living Away from Home in Foster Care and Residential Settings. – М.: , 2009. – 144 с.
    
43. Diesel Engine Care And Repair. – М.: , 2011. – 16 с.
    
44. Diversity In Early Care And Education: Honoring Differences. – М.: , 2011. – 192 с.
    
45. Palliative Care And Communication. – М.: , 2011. – 0 с.
    
46. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
47. Hamdah Alfaraidy. Unemployment, Family Relationship, Self Esteem and Life Satisfaction. – М.: Scholars' Press, 2014. – 320 с.
    
48. Qian Wang. Doctor-Patient Communication and Patient Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 404 с.
    
49. Sarah L. Tackett. Personality and Relationship Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
    
50. Guoqiang Cui. Students’ Characteristics, Locus of Control, and Online Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 140 с.
    
51. Blagica Rizoska Tulov. Emotional Intelligence in relation to Job and Life Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
    
52. Sudha Katyal and Chanpreet Kaur. Burnout,Ways of Coping and Job Satisfaction among Doctors. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
    
53. Tiiu Kamdron. Work Motivation and Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
    
54. Mercy Shumbamhini. Narrative And Participatory Pastoral Care And Therapy With Children. – М.: LAP Lambert Academic Publishing, 2013. – 572 с.
    
55. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
    
56. Ebtsam Abou Hashish. Effect of Clinical Supervision on Quality of Care and Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 264 с.
    
57. Annette Kezaabu Kasimbazi. Social Capital, Care and Support around HIV/AIDS in South Africa. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
    
58. Nasreen Lalani,Irma Bastanamo Gavino and Jacqueline Maria Dias. Journey of Role transition from student to staff nurse in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
    
59. Wang Xiaohui. Transformational Leadership and Job Satisfaction among Nurses in China. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
60. Amjad Al-Nasser. Measuring Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
61. Saima Jahan,Surmad Umar and Samina Jahan. Impact Of Customer Service Elements On Customer Satisfaction &Loyality. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
62. Hammoda Abu-Odah,Khawla ElNems and Atta Al Jabary. Patients Satisfaction in Emergency Department- European Gaza Hospital. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
63. amitabha chattopadhyay. Prescription Audit and Client Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
    
64. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
65. M.Prema latha. Stress and Life Satisfaction of NGO Employees. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
    
66. Daniel Mekonnen. Best Practices of Early Childhood Care and Education in Ethiopia. – М.: LAP Lambert Academic Publishing, 2014. – 172 с.
    
67. Kalimullah Khan. UX in mobile phones to ensure customer satisfaction and loyalty. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
68. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
69. Paul van Wingerden. Impact of Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
70. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
    
71. Katherine Fulgence. Factors influencing Customer Satisfaction with Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
72. Afsaneh Rezazadeh Mehrjou and Adel Tajasom. Customer Satisfaction in Automobile Market. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
73. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
74. Zahra Sadeghi and Hadi Farid. Customer Behavior and Online Satisfaction: Impacts of Critical Factors. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
75. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
76. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
77. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
78. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
79. Upendra Singh Panwar. Customer Satisfaction Perceptive. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
    
80. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
81. Md. Abul Kalam Azad and Md. Waleed Ashraf. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
82. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
83. Asvir Naveed. Relationship Between Organizational Climate And Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
84. Kennedy Ntabo Otiso. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
85. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
86. Abdul Rehman Shaikh. Employee Recognition & Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
87. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
88. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
89. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
90. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
    
91. Juhani Kuokkanen. Customer Satisfaction and Word-of-Mouth Behavior. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
    
92. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
93. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
94. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
95. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
96. Lauri Vuorensola. Collecting customer satisfaction data with web surveys. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
97. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
98. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
    
99. Helen Cripps. Customer Satisfaction in Local Government. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
    
100. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
     
101. Linus Ivarsson,Alexander Nilsson and Torbjorn Rimfalt. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
102. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
103. Faheem Shahzad. Impact of Direct Marketing on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
     
104. Jusuf Zeqiri. Customer Satisfaction with Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
     
105. Sreenivasan Jayashree and Mohd Nazri Mohd Noor. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
106. Iveta Bendova. An Analysis of Customer Satisfaction in Food Retailing. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
107. Abi Ealias and Jijo George. Emotional Intelligence And Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
     
108. Edwin Quinn and Harish C. Chandan. Differences in leadership practices and job satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
109. Kiran G. and Kadakol A.M. Mind Mapping of Customer satisfaction Towards Business Dailies. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
110. Wyckliffe Otieno Robby,Bonventure Onyango Odote and Mary Adhiambo Nyakwaka. Performance Management and Employee Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
111. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
     
112. Nader Sh. Kandelousi,A. Janee Ali and A. Abdollahi. Interpersonal Communication and Communication Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
113. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
114. Tugce Karpuzcu. Impact of e-Services on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
     
115. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с.
     
116. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
117. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
118. Festus Aleruchi Nmegbu. Holistic Marketing Strategy and Customers' Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 324 с.
     
119. Pooja Tiwari and Rajesh Verma. Occupational Stress and Job satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
120. Desta Tesfaw Mebratu. Public Serves Delivery Reform and Customer Satisfaction in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
121. Benson Mukandiwa. Customer and Employee Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
122. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
123. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
     
124. R. Manju Shree. Work Life Balance and Life Satisfaction of Women Critical Care Nurses. – М.: Scholars' Press, 2015. – 360 с.
     
125. Kamelia Chaichi. Impact of Employee Training on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
126. Sisay Eshetu. Training , Employees' Motivation And Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
127. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
     
128. Nabeel Al-Faify. Occupational Stress and Job Satisfaction of Radiologic Technologists. – М.: LAP Lambert Academic Publishing, 2013. – 152 с.
     
129. Manoj Kumar. Measuring Customer Satisfaction -Text and Cases. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
130. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
131. Ravi Kumar Bhat and Mohammad Yousuf Ganai. Personality Factors, Values and Job Satisfaction of Employees. – М.: LAP Lambert Academic Publishing, 2013. – 252 с.
     
132. Gagandeep Kaur. Employee Perception and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
     
133. Laxmidhar Behera and Minatikumari Rath. Early Childhood Care And Education. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
134. Mary-Joan Nsenkyire and Anna Hughton. Career Aspirations And Job Satisfaction : Survey Of Ghanaian PYS. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
135. Jagjeet Kaur Saini. Bank of India: Products and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
136. Al Jamal Mustafa Shindaini and Tanmoy Debnath. The Customer Satisfaction on Debit Card. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
137. Muhammad Aashir. Customer Satisfaction in Islamic Banking System in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
138. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
139. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
140. Samson Mutsagondo. Customer Care and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
3. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
4. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
5. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
6. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
7. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
8. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
9. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.