Результаты поиска

Лучшие результаты

1. John O. Whitney. Taking Charge: Management Guide to Troubled Companies and Turnarounds. – М.: , 0. – 0 с.
   
2. Henry P. Sims, Peter Lorenzi. The New Leadership Paradigm: Social Learning and Cognition in Organizations. – М.: , 0. – 0 с.
   
3. Terry D. Anderson, Ron Ford, Marilyn Hamilton. Transforming Leadership: Equipping Yourself and Coaching Others to Build the Leadership Organization. – М.: , 0. – 0 с.
   
4. Nicole B. Ellison. Telework and Social Change : How Technology Is Reshaping the Boundaries between Home and Work. – М.: , 2004. – 0 с.
   
5. Jana M. Kemp, Ken Baker. Building Community in Buildings: The Design and Culture of Dynamic Workplaces. – М.: , 2006. – 220 с.
   
6. Allen E. Fishman. 9 Elements of Family Business Success: A Proven Formula for Improving Leadership & Realtionships in Family Businesses. – М.: , 2008. – 304 с.
   
7. Barbara Kenton, Suzanne Penn. Change, Conflict and Community: Challenging Thought and Action (The HR Series) (The HR Series). – М.: , 2008. – 288 с.
   
8. Daniel W Kasomo. Advanced Career Counselling and Development for University Students. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
   
9. Ramna Singla. Dynamics of Trade Unionism in India. – М.: LAP Lambert Academic Publishing, 2014. – 212 с.
   
10. Roopali Bajaj and Shalini Sinha. Dynamics of Employee Relationship Management. – М.: Scholars' Press, 2012. – 204 с.
    
11. Maryam Saeed Hashmi,Imran Haider Naqvi and Fatima Gillani. Relationship of Psychological Empowerment & Organizational Commitment. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
    

Дополнительные результаты

1. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с.
   
2. Dragos Mircea. Sustainable Change Management Throughout Project Life Cycle: A vision on the contemporary development of the change management process from an integrative life cycle perspective. – М.: , 2012. – 84 с.
   
3. Simon L. Albrecht. Handbook of Employee Engagement: Perspectives, Issues, Research and Practice (New Horizons in Management Series/Elgar Original Reference). – М.: , 2012. – 464 с.
   
4. Hanna-Reetta Hirvonen, Kingsley John Ify. Effectiveness of CRM in HAAGA-HELIA: Evaluation of Microsoft Dynamics CRM system and its effectiveness in HAAGA-HELIA. – М.: , 2012. – 60 с.
   
5. Bernard Mayer. The Dynamics of Conflict: A Guide to Engagement and Intervention. – М.: , 2012. – 384 с.
   
6. Rudolf Ivancsits. Mobile Couponing und Ticketing: Instrument des Customer Relationship Management im Mobile Marketing (German Edition). – М.: , 2012. – 172 с.
   
7. 'Making Sense' of Human Resource Management in China: Economy, Enterprises and Workers. – М.: , 2012. – 272 с.
   
8. Encyclopedia of Human Resource Management, Critical and Emerging Issues in Human Resources (Volume 3). – М.: , 2012. – 352 с.
   
9. Encyclopedia of Human Resource Management, Human Resources and Employment Forms (Volume 2). – М.: , 2012. – 384 с.
   
10. Encyclopedia of Human Resource Management, Key Topics and Issues (Volume 1). – М.: , 2012. – 512 с.
    
11. Latorie Lloyd, Synovia Dover-Harris. The A2Z of Early Childhood Management: An Easy to Read Guide that has 26 Proven Management Techniques That Will Put You and Your Staff on the Road to Success. – М.: , 2012. – 56 с.
    
12. Mary E. Chenoweth, Nancy Y. Moore, Amy G. Cox, Judith D. Mele, Jerry M. Sollinger. Best Practices in Supplier Relationship Management and Their Early Implementation in the Air Force Material Command. – М.: , 2012. – 90 с.
    
13. J. Michael Gospe Jr. The Marketing HIGH GROUND series: The Role of the Campaign Manager: A primer for driving integrated marketing plans. – М.: , 2012. – 44 с.
    
14. Richard T. Herschel. Organizational Applications of Business Intelligence Management: Emerging Trends. – М.: , 2012. – 312 с.
    
15. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
    
16. John Wang. Information Technologies, Methods, and Techniques of Supply Chain Management. – М.: , 2012. – 412 с.
    
17. T. Daniel Coggin, Frank J. Fabozzi, T. Daniel Coggin, Frank J. Fabozzi. Handbook of Equity Style Management, 3rd Edition. – М.: , 0. – 0 с.
    
18. The Professional Handbook of Financial Risk Management. – М.: , 0. – 0 с.
    
19. C. Lynn Northrup, C. Northrup. Dynamics of Profit Focused Accounting: Dynamics Of Profit-focused Accounting. – М.: , 0. – 0 с.
    
20. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
    
21. Denis Waitley. The New Dynamics of Winning: Gain the Mind-Set of a Champion for Unlimited Success in Business and Life. – М.: , 0. – 0 с.
    
22. Gunther Schmid, Bernard Gazier. The Dynamics of Full Employment: Social Integration Through Transitional Labour Markets (Labour Markets and Employment Policy). – М.: , 0. – 0 с.
    
23. Margaret Brindle, Lisa A. Mainiero. Managing Power Through Lateral Networking. – М.: , 0. – 0 с.
    
24. Michael T. Hannan, Glenn R. Carroll. Dynamics of Organizational Populations: Density, Legitimation, and Competition. – М.: , 0. – 0 с.
    
25. Phillip Toner. Main Currents in Cumulative Causation: The Dynamics of Growth and Development. – М.: , 0. – 0 с.
    
26. Joel A.C. Baum, Jitendra V. Singh. Evolutionary Dynamics of Organizations. – М.: , 0. – 0 с.
    
27. John P. Schuster, Jill Carpenter. The Power of Open-Book Management : Releasing the True Potential of People's Minds, Hearts, and Hands. – М.: , 0. – 0 с.
    
28. Dynamics of Managing Diversity, The. – М.: , 0. – 0 с.
    
29. Joseph R Dominick. Dynamics of Mass Communication with OLC. – М.: , 0. – 0 с.
    
30. Rick Sturm, Wayne Morris. Foundations of Service Level Management. – М.: Sams, 2000. – 288 с.
    
31. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с.
    
32. Andrew Pettigrew, Howard Thomas, Richard Whittington. Handbook of Strategy and Management. – М.: , 0. – 0 с.
    
33. Barbara A. Gutek. The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series). – М.: , 0. – 0 с.
    
34. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с.
    
35. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
    
36. Malcolm Warner. Pocket International Encyclopedia of Business and Management. – М.: , 0. – 0 с.
    
37. Avraham Shtub. Enterprise Resource Planning (ERP): The Dynamics of Operations Management. – М.: Springer, 1999. – 168 с.
    
38. Michael Zanko. The Handbook of Human Resource Management Policies and Practices in Asia-Pacific Economies (New Horizons in Management Series). – М.: , 0. – 0 с.
    
39. Gary L. Gastineau, Mark P. Kritzman. Dictionary of Financial Risk Management, Third Edition. – М.: , 0. – 0 с.
    
40. James D. Berkley. The Dynamics of Church Finance (Ministry Dynamics for a New Century.). – М.: , 0. – 0 с.
    
41. Richard Oberuc. Dynamic Portfolio Theory and Management. – М.: , 0. – 0 с.
    
42. Edward Szewczak, Mehdi Khosrowpour. The Human Side of Information Technology Management (Series in Managing the Human Side of Information Technology). – М.: , 0. – 0 с.
    
43. David Frederick Ross. Distribution: Planning and Control : Managing in the Era of Supply Chain Management. – М.: , 0. – 0 с.
    
44. Alan Price. Principles of Human Resource Management: An Active Learning Approach (In Charge Series). – М.: , 0. – 0 с.
    
45. Thomas A. Potterfield. The Business of Employee Empowerment. – М.: , 0. – 0 с.
    
46. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
    
47. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
    
48. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
    
49. Robert Hite, Wesley J. Johnston. Managing Salespeople: A Relationship Management Approach. – М.: , 0. – 0 с.
    
50. V. Perotin. Employee Participation, Firm Performance and Survival, Volume 8 (Advances in the Economic Analysis of Participatory & Labor-Managed Firms). – М.: , 2004. – 0 с.
    
51. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
    
52. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
    
53. Joby John. Fundamentals of Customer-Focused Management : Competing through Service. – М.: , 2003. – 0 с.
    
54. V. Kumar. Customer Relationship Management : A Databased Approach. – М.: , 2005. – 0 с.
    
55. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
    
56. Bernard McGarvey, Bruce Hannon. Dynamic Modeling for Business Management: An Introduction (Modeling Dynamic Systems). – М.: Springer, 2004. – 314 с.
    
57. Eran Vigoda-Gadot. Developments in Organizational Politics: How Political Dynamics Affect Employee Performance in Modern Worksites. – М.: , 2003. – 0 с.
    
58. Internal Relationship Management: Linking Human Resources To Marketing Performance (Journal of Relationship Marketing Monographic Separates). – М.: , 2004. – 0 с.
    
59. Jeffrey Fear. Organizing Control: August Thyssen and the Construction of German Corporate Management (Harvard Studies in Business History). – М.: , 2005. – 976 с.
    
60. Elizab McMillan. Complexity, Management and the Dynamics of Change: Challenges for Practice. – М.: , 2008. – 243 с.
    
61. Elizab McMillan. Complexity, Management and the Dynamics of Change: Challenges for Practice. – М.: , 2008. – 243 с.
    
62. Intl Foundation of Employee Benefit Plans. Health Care Purchasing Coalitions: Multiemployer and Public Plans 2008 Directory. – М.: , 2008. – 53 с.
    
63. Evert Gummesson. Total Relationship Marketing, Third Edition: Marketing management, relationship strategy and CRM approaches for the network economy. – М.: , 2008. – 392 с.
    
64. Amy Sauers. Effective Customer Relationship Management: How Emotion Drives Sustainable Success. – М.: , 2008. – 220 с.
    
65. The Editors of Community Association Management Insider. Community Association Management Answer Book. – М.: , 2008. – 171 с.
    
66. The Editors of Apartment Building Management Insider. Apartment Management Compliance and Profitability Guide. – М.: , 2008. – 716 с.
    
67. Beena George. Exploring Information Systems Outsourcing: The Role of Social Capital: Managing Inter-organizational Relationships for Successful Outcomes. – М.: , 2008. – 332 с.
    
68. Dr. Edin Guclu Sozer. The Dynamics of Sponsorship: Leveraging Brand Equity in Postmodern Markets. – М.: , 2010. – 208 с.
    
69. Michael Armstrong. Armstrong's Handbook of Human Resource Management Practice. – М.: Kogan Page, 2009. – 880 с.
    
70. Dr. Cheryl Lentz. Strategic Decision-making in Organizational Performance: A Quantitative Study of Employee Inclusiveness. – М.: , 2010. – 144 с.
    
71. OECD Organisation for Economic Co-operation and Development. OECD Reviews of Human Resource Management in Government OECD Reviews of Human Resource Management in Government: Brazil 2010: Federal Government. – М.: , 2010. – 312 с.
    
72. Gill Kirton and Anne-Marie Greene. The Dynamics of Managing Diversity. – М.: Butterworth-Heinemann, 2010. – 312 с.
    
73. Ivanka Menken. The Business Relationship Management Handbook - The Business Guide to Relationship management; The Essential Part Of Any IT/Business Alignment Strategy - Third Edition. – М.: , 2011. – 180 с.
    
74. In Search Of Sustainable Water Management: International Lessons For The American West And Beyond. – М.: , 2005. – 185 с.
    
75. D Webster. Adaptive Governance – The Dynamics of Atlantic Fisheries Management. – М.: , 2008. – 376 с.
    
76. D Webster. Adaptive Governance – The Dynamics of Atlantic Fisheries Management. – М.: , 2008. – 376 с.
    
77. Customer Relationship Management:Emerging Concepts, Tools And Applications. – М.: , 2008. – 550 с.
    
78. Employee Relations In Context. – М.: , 2011. – 488 с.
    
79. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
    
80. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
    
81. Santosh Metar. A study on biology and population dynamics of Saurida tumbil. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
82. John Mudekwe. FOREST PRODUCTS AND THE DYNAMICS OF HARVESTED WOODY SPECIES. – М.: LAP Lambert Academic Publishing, 2010. – 180 с.
    
83. Maria del Carmen Santa-Regina and Ignacio Santa-Regina. Dynamics of organic matter and nutrient cycling release in forest. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
    
84. Sarif Uddin. Dynamics of Potassium in Paddy Soils. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
    
85. Dr. S. M. Nurul Amin and Aziz Arshad. Biology and Population Dynamics of Sergestid Shrimps. – М.: LAP Lambert Academic Publishing, 2010. – 188 с.
    
86. Sangeeta Rath and Sumitra Nanda. Dynamics of Identity and Adjustment. – М.: LAP Lambert Academic Publishing, 2014. – 212 с.
    
87. Ramna Singla. Dynamics of Trade Unionism in India. – М.: LAP Lambert Academic Publishing, 2014. – 212 с.
    
88. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
89. Collins Sankay. Dynamics Of Corporate Capital Structure And Firm Value In Nigeria. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
    
90. JOSEPHINE M. NKOSANA. The Dynamics of Intergenerational Sexual Relationships. – М.: LAP Lambert Academic Publishing, 2010. – 268 с.
    
91. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
92. Tigist Worku. Practices & Challenges Of Solid Waste Management In Ambo Town. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
93. Igor Zibarev. Supplier Relationship Management on the Russian it Market. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
94. VIKAS GAUTAM. CUSTOMER RELATIONSHIP MANAGEMENT IN LIC. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
95. Qamrul Islam,Mohammad H. Juriby and Moraya M. Sharahili. An Empirical Study of Employees Motivation. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
96. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
97. H. Wachira Ndungu. Factors Affecting Performance of Employees. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
    
98. Anurag Sharma and Vishal Bishnoi. Economic Feasibility of Implementing e-CRM System. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
    
99. Rita Basu Anjali Ray. Team Effectiveness & Dynamics of Learning Organization in Indian Bank. – М.: Scholars' Press, 2014. – 72 с.
    
100. Renu Vij. Employee Relationship Model: An Emerging Stride. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
     
101. Yassin Kimanzi and Peter Schiphof. Causes of Employee Turnover and Strategies for Improvement. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
102. Shewayirga Assalf. Job Satisfaction And Its Influence On The Performance Of Employee. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
     
103. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
     
104. Godfred Owusu-Bempah,Emmanuel Attah Kumah and Dennis Amoako. The Importance Of Supplier Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
     
105. Subrahmanian Muthuraman and Anjani N. Effectiveness of Employee Counseling. – М.: LAP Lambert Academic Publishing, 2011. – 200 с.
     
106. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
107. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
108. Dr. Edin Guclu Sozer. The Dynamics of Sponsorship: Leveraging Brand Equity in Postmodern Markets. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
     
109. Barry Ardley. A phenomenological perspective on the work of the marketing manager. – М.: LAP Lambert Academic Publishing, 2009. – 352 с.
     
110. Frank Kojo Kuranchie. Customer Retention and Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
111. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
112. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
     
113. Subbarao Ebicherla. Customer Relationship Management in Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
     
114. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
115. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
116. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
117. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
     
118. Shuanghong Niu. An Emprical Study of Value-Added-Reseller Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 264 с.
     
119. Marie Koulikoff-Souviron. Human Resource Management in Buyer-Supplier Relationships. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
     
120. Negeso Edasa. The Effect of Employee Engagement. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
     
121. Roopali Bajaj and Shalini Sinha. Dynamics of Employee Relationship Management. – М.: Scholars' Press, 2012. – 204 с.
     
122. John Wanjala. The effect Of Employee Diversity On Organizational Performance. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
123. Michael Mangula and Godluck Israel. The Effect Of Employees Motivation On Job Performance In Organizations. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
124. Alireza Miremadi and Shirin Ranjbar Toutouee. Electronic Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2015. – 120 с.
     
125. A. Gonul Demirel and M. Atilla Oner. INTEGRATED STAKEHOLDER RELATIONSHIPS MANAGEMENT MODEL. – М.: LAP Lambert Academic Publishing, 2010. – 276 с.
     
126. Fiseha Zelealem Ayou. Implementation of Customer Relationship Management in Hotel Industry. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
127. Wendy Murphy. Individual and Relational Dynamics of Ambition in Careers. – М.: Scholars' Press, 2014. – 132 с.
     
128. Jones Orumwense. Essentials of Industrial Relations Management. – М.: LAP Lambert Academic Publishing, 2012. – 316 с.
     
129. Lynda Bourne. Project Relationship Management and the Stakeholder Circle. – М.: LAP Lambert Academic Publishing, 2010. – 324 с.
     
130. Jacqueline Mokeira Omuya. Team Building and Performance of Employees in Organizations. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
131. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
     
132. Kamelia Chaichi. Impact of Employee Training on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
133. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
134. Chalchissa Amentie. Employees and Management Relationship (EMR). – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
135. Hanna-Reetta Hirvonen and Kingsley John Ify. Effectiveness of CRM in HAAGA-HELIA. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
136. Joseph Eshun. Internal Dynamics of Study Group on Students' Academic Performance. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
137. Manoko Magdeline Matlala. Employee Fairness Perceptions of a Performance Management System. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
138. Gabriel Olorunkoya. Determination of Employees' Pay Levels in the Nigerian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
     
139. Nuru Mohammed. Effect of Working Capital Management Policy on Firms' Profitability. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
140. Darrell Walker. Diffusion of a Learning Management System. – М.: LAP Lambert Academic Publishing, 2015. – 176 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
3. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
4. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
5. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
6. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
7. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
8. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
9. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
10. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
11. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
12. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
13. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
14. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
15. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
16. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
17. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
18. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
19. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.
20. Опыт реализации МСФО на базе Microsoft Dynamics AX. Н. Овчаренко, "Финансовая газета", № 9, февраль 2008.