Результаты поиска

Лучшие результаты

1. Katherine Fulgence. Factors influencing Customer Satisfaction with Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
   

Дополнительные результаты

1. William Kimno. Strategic factors influencing decision making. – М.: , 2012. – 76 с.
   
2. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
3. J. Mike Jacka, Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction. – М.: , 0. – 0 с.
   
4. Al Jamal Mustafa Shindaini, Tanmoy Debnath. The Customer Satisfaction on Debit Card: A case study on Standard Bank Limited,Khulna, Bangladesh. – М.: , 2012. – 76 с.
   
5. Stephanie G. Sherman, V. Clayton Sherman. Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers. – М.: , 0. – 0 с.
   
6. Debra Cameron. Implementing Next-Generation E-Business Strategies. – М.: , 0. – 0 с.
   
7. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
   
8. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
   
9. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
   
10. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
    
11. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
    
12. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
    
13. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
14. Bill Self. Customer Satisfaction Measurement for ISO 9000: 2000. – М.: , 2010. – 176 с.
    
15. W HOST. Braun Non–specific Factors Influencing Host Resist Ance. – М.: , 1974. – 0 с.
    
16. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
    
17. JW MAYS. Mays: ?tm? Instructors Manual With Test Bank To Ac Comp?juvenile? Delin & Juven Just (pr Only). – М.: , 1987. – 196 с.
    
18. Biruk Fikadu Gebreyess. Factors Influencing Adoptionm of Fuel Efficient Injera Baking Stove. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
19. Masoumeh Sahraei Kalajahi. Factors influencing satisfaction with e-learning and knowledge sharing. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
20. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
21. Mercy Njeri Njogu. Factors Influencing Performance of Informal Labourers in Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
22. Kennedy Awuonda. Factors Influencing Substance Abuse Among Fisher folk Projects. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
23. Agnes Wanyoike and Agnes Wanyoike. Factors Influencing Conflict Resolution in Tertiary Institutions. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
24. Joseph Mwaniki. Factors Influencing Adoption Of ICT In Women Enterprise Projects. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
25. Sirgut Demissie Tulu. Factors Influencing Anti-retro Viral Therapy Adherence. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
26. Gideon Mazinga. Geospatial Perspectives on Satisfaction with Health Services in Malawi. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
27. Aamir Sarwar and Hamza Qureshi. Level of Satisfaction with Employer Based Private Health Insurance. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
    
28. Edna Omweno. Factors Influencing Child Nutritional Status in Kenya. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
29. Nonhlanhla Khumalo. Factors that influence women's satisfaction with peripartum care. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
30. Amal El Kharouf. Factors influencing the employment of women. – М.: LAP Lambert Academic Publishing, 2012. – 376 с.
    
31. Josephine Ngunjiri and Peter Keiyoro. Soil factors influencing the occurrence of Tunga penetrans in Kenya. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
32. Josephat Kereto. Factors Influencing Potato Growing by Maasai Agropastoralists of Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
33. Abel Abotutu. Users' Satisfaction with Public and Private Rental Housing in Nigeria. – М.: LAP Lambert Academic Publishing, 2014. – 148 с.
    
34. Irfan Ahmad,Rashid Ahmad and M.Tahir Siddiqui. Morus alba Cuttings as influenced by covering with Plastic Sheet. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
35. Yuniah Bonareri Bitengo Nyanchoka. Mothers Perceptions of Selected Factors Influencing Awareness. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
36. Samuel Chege and Maina Kariba. Factors Influencing Career Choice of Secondary School Students,Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
37. Saadia Khaleel. Factors influencing the adoption of Internet Banking in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
38. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
    
39. Ramesh Kumar,Assad Hafeez and Babar Tasneem Shaikh. Job satisfaction amongst public health professionals of Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
40. Doris Njomo. Factors Influencing Compliance with Mass Treatment. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
    
41. Dries Myny. Identifying standard times and factors influencing nursing workload. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
42. Amjad Al-Nasser. Measuring Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
43. Ruhul Amin. Factors Influencing Women's Choices and Use of Safe Delivery Clinics. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
    
44. Ehsanullah Tarin. Health Sector Reforms: factors influencing the policy process. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
    
45. RANIA MOHAMMED and Bedri Ahmed. Factors Influencing Utilization of Modern Contraceptives. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
46. Addisu Alemayehu. Factors Influencing Utilization of ANC and Delivery Care Services. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
47. Juli Spendley. A Study of Factors Influencing Students’ Breakfast Routines. – М.: LAP Lambert Academic Publishing, 2009. – 112 с.
    
48. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
49. Ondiek Collins Oduor. Internet Banking among Corporate Bank Customers in Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
50. Salva Daneshgadeh and Sevgi Ozkan Y?ld?r?m. Empirical Investigation of Internet Banking Usage in Turkey. – М.: LAP Lambert Academic Publishing, 2015. – 128 с.
    
51. Kane Bignell. Authentication Strategies for Internet Banking. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
    
52. Braja Podder. Factors Influencing the Adoption and Usage of Internet Banking. – М.: LAP Lambert Academic Publishing, 2010. – 204 с.
    
53. Cheong Sing Tng. Factors Influencing Mutual Fund Performance. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
    
54. Paul van Wingerden. Impact of Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
55. Omoneye OLASANMI. IT INNOVATIONS AND CUSTOMER SATISFACTION IN NIGERIAN BANKS. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
    
56. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
    
57. Katherine Fulgence. Factors influencing Customer Satisfaction with Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
58. Sanmugam Annamalah. Factors determining Consumer Adoption of Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
    
59. Edward Martey. Factors Influencing Commercialization of Smallholder Agriculture. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
60. Afsaneh Rezazadeh Mehrjou and Adel Tajasom. Customer Satisfaction in Automobile Market. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
61. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
62. Noor ul Ain Ilyas. Banking Behavior of Islamic Bank Customers. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
63. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
64. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
65. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
66. Upendra Singh Panwar. Customer Satisfaction Perceptive. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
    
67. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
68. Md. Abul Kalam Azad and Md. Waleed Ashraf. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
69. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
70. Kennedy Ntabo Otiso. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
71. Zeleke Siraye. Customers’ adoption of electronic banking channels in Bahir Dar City. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
    
72. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
73. Tabitha Murerwa and Harriet Kidombo. Factors Of Job Satisfaction Among Secondary Schoolteachers In Kenya. – М.: LAP Lambert Academic Publishing, 2013. – 204 с.
    
74. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
75. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
76. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
    
77. Suriya Murthi,Mahalakshmi V. and Karthik R. A Study on Customer Perception towards Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
78. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
79. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
80. Xhensila Abazi. Customer Loyalty on Commercial Banks in Albania. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
81. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
82. Bilal Afsar,Asim Rehman and Rehmat Ullah Bangash. Customer Relationship Management in Banks. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
    
83. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
84. ANUBHAV ANAND MISHRA. Customer Satisfaction and Retail Banking. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
85. Lauri Vuorensola. Collecting customer satisfaction data with web surveys. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
86. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
87. Aygul Isayeva. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
    
88. Sarwat Afzal. Factors Influencing Successful Brand Extension. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
89. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
    
90. Bilal Afsar,Asim Rehman and . Rehmat. Customer Loyalty in the banking sector of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
91. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
    
92. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
93. Faheem Shahzad. Impact of Direct Marketing on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
    
94. Jusuf Zeqiri. Customer Satisfaction with Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
    
95. Sreenivasan Jayashree and Mohd Nazri Mohd Noor. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
96. Kiran G. and Kadakol A.M. Mind Mapping of Customer satisfaction Towards Business Dailies. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
97. Rohallah Zamani Mosaabadi and Mehdi Mohammadi Poorangi. The Role of Trust on Online-Banking Acceptance. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
    
98. Roseline Susan Njuguna. Patient Satisfaction With In Patient Care: A Case Of Nairobi Hospital. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
99. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
    
100. Samuel Ntsiful and Germain Kofi Acka. Customers' Adoption Behaviour in Internet Banking. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
101. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
102. Rong Yu. The factors influencing Chinese managers' turnover. – М.: LAP Lambert Academic Publishing, 2011. – 288 с.
     
103. Tugce Karpuzcu. Impact of e-Services on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
     
104. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с.
     
105. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
106. Abdullah Afzal,Tuba Nafees and Waheed Aftab Khan. Factors affecting customer satisfaction in fast food sector. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
     
107. Desta Tesfaw Mebratu. Public Serves Delivery Reform and Customer Satisfaction in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
108. Sowmya K. R. Job Satisfaction of Bank Officers In Chennai-India. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
109. William Kimno. Strategic factors influencing decision making. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
110. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
111. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
     
112. Shumi Bulessa. Factors Influencing Business Growth Of Cooperatives. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
     
113. Swapna Bhargavi Gantasala,Prabhakar Venugopal Gantasala and Krishna Naik Chanda Naik Gari. SERVQUAL in RETAILING. – М.: LAP Lambert Academic Publishing, 2012. – 324 с.
     
114. Manoj Kumar. Measuring Customer Satisfaction -Text and Cases. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
115. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
116. Gagandeep Kaur. Employee Perception and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
     
117. Margaret Nyambura,Leah Njiru and Alex Mwaura. Factors Influencing Teachers’ Attitudes toward Inclusive Education. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
118. Ugyen Norbu. The Factors Influencing Teachers' Use of ICT. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
     
119. Tariku Tesfaye Haile and Dr. Emmanuel G/Yohannes. Statistical Analysis of Patients' Satisfaction with Hospital Services. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
120. Simon Wong. Factors Influencing On-line Learning. – М.: LAP Lambert Academic Publishing, 2012. – 224 с.
     
121. Mary-Joan Nsenkyire and Anna Hughton. Career Aspirations And Job Satisfaction : Survey Of Ghanaian PYS. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
122. Getachew Tedla. Factors influencing institutional delivery in Awash Fentale Wereda. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
123. Fidelis Kyarwenda. Factors Influencing Girls' Performance in Tanzanian Community Schools. – М.: LAP Lambert Academic Publishing, 2015. – 52 с.
     
124. Abenet Hailu. Key Factors that Determine Adoption of Internet Banking in Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
125. Md. Rakib Habib. Customer Loyalty Towards Prime Bank Ltd. in Chittagong, Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
126. Vishal Shah. Customer Retention and Satisfaction in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
127. Aamir Sarwar and Sadaf Mubeen. Factors Influencing the Bank Selection Decision of Students. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
     
128. Jagjeet Kaur Saini. Bank of India: Products and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
129. Nitesh Goyal. Internet Banking. – М.: LAP Lambert Academic Publishing, 2014. – 148 с.
     
130. James Addison. INTERNET BANKING IN TRANSITION ECONOMIES. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
     
131. Al Jamal Mustafa Shindaini and Tanmoy Debnath. The Customer Satisfaction on Debit Card. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
132. Oluyomi Martins. Improving Customer Service Delivery In Bank PHB. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
     
133. Muhammad Aashir. Customer Satisfaction in Islamic Banking System in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
134. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
135. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
136. Murniati Mukhlisin Mu Kim Ni. Factors Influencing the Growth of Islamic Banks’ Assets in Indonesia. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
137. Samson Mutsagondo. Customer Care and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
138. Geoffrey Koome Riungu. Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
139. Mr. Leting. Socio-Economic Factors influencing Academic performance. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
     
140. Matthew Uzukwu. Factors Influencing the Spread of HIV/AIDS in Nigeria. – М.: LAP Lambert Academic Publishing, 2011. – 232 с.
     

Лучшие результаты

Дополнительные результаты

1. Private banking: основные понятия, проблемы развития в России. И.А. Зарипов, А.В. Петров, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
2. На ниве private banking становится теснее. И.Е. Смирнов, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
3. Private Banking в России. Е.Е. Смирнов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
4. Российский Private Banking: каковы шансы выжить, используя локальные наработки?. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2007.
5. Некоторые практические вопросы осуществления операций по форфетированию. интервью с Д.В. Курышевым, директором по форфейтингу в России и странах СНГ банка Sumitomo Mitsui Banking Corporation. SMBC Europe. Н.А. Ранних, "Международные банковские операции", № 4, июль-август 2006.
6. Private banking сегодня. интервью с А. Юдиным, руководителем направления private banking Русского Банка Развития. "Банковский ритейл", № 3, III квартал 2006.
7. Динамичное развитие: ICICI Bank Eurasia в России. интервью с г-ном Махешкой, Председателем Правления ООО "ICICI Bank Eurasia". И. Гусева, "Банковское кредитование", № 4, июль-август 2006.
8. Особенности национального private banking. интервью с Н. Родионовой, директором департамента по работе с состоятельными клиентами АКБ "РОСБАНК". В. Мешалкина, "Банковское дело в Москве", № 4, апрель 2006.
9. Private banking в России. И.А. Зарипов, "Банковский ритейл", № 1, I квартал 2006.
10. Private banking - эксклюзивное обслуживание состоятельных клиентов. Д.А. Шевчук, В.А. Шевчук, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
11. Ритейловые решения RS-Bank/Pervasive для розничного бизнеса в SMB-банке. О. Гроздова, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
12. Internet: очевидное и невероятное. Выпуск 5, март 2001.
13. INTERNET: торговля ценными бумагами. А. Шачин, "Финансовая газета", № 1, январь 2001.
14. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
15. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
16. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
17. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
18. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
19. Прагматизм "новой волны" отечественного private banking. А.И. Гусев, "Банковский ритейл", N 4, IV квартал 2010 г.
20. Отечественный рынок private banking: новые возможности, но старые игроки. А.И. Гусев, "Банковский ритейл", N 3, III квартал 2010 г.
21. Андрей Мовчан. Третий Рим": private banking в российском банке - это оксюморон". интервью с А. Мовчаном, управляющим партнером компании "Третий Рим". А. Алборова, "Банковское обозрение", N 6, июнь 2010 г.
22. Оценка портфелей клиента private banking. К. Либор, "Банковское обозрение", N 4, апрель 2010 г.
23. Клиенты корпоративного блока - новый сегмент private banking. А.И. Гусев, "Банковский ритейл", N 2, II квартал 2010 г.
24. Внутренний контроль в отечественном private banking. А.И. Гусев, "Внутренний контроль в кредитной организации", N 2, апрель-июнь 2010 г.
25. Эффективный инструмент для бенчмаркинга услуг private banking. Е.П. Солдатова, "Управление в кредитной организации", № 1, январь-февраль 2010.
26. Выбор позиционирования в отечественном private banking. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2010.
27. Российский рынок private banking: клиенты возвращаются. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2009.
28. Использование метода "тайный покупатель" для оценки услуг private banking. Е.П. Солдатова, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
29. Private banking заблудился. Новый тренд рынка - mass affluent. Р.С. Мурашов, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
30. От чего не готовы отказаться клиенты российского private banking. А.И. Гусев, "Банковский ритейл", № 3, III квартал 2009.
31. Private banking в рамках банковской структуры. А.И. Гусев, "Организация продаж банковских продуктов", № 3, III квартал 2009.
32. Тенденции развития private banking. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2009.
33. Private banking по-русски... Неужели все-таки есть что и кому продавать. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2009.
34. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
35. Пути развития private banking и его российские особенности. А. Саркисянц, "Бухгалтерия и банки", № 11, ноябрь 2008., № 1, 2, январь, февраль 2009.
36. Private banking в условиях кризиса. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2008, 1, I квартал 2009.
37. IFG готова участвовать в развитии российского рынка факторинга. интервью с Э. Тиммермансом, генеральным секретарем международной факторинговой ассоциации International Factors Group. IFG. Е.Е. Смирнов, "Факторинг и торговое финансирование", № 3, III квартал 2008.
38. Особенности реализации услуг private banking в России. А.В. Сысоева, "Организация продаж банковских продуктов", № 3, III квартал 2008.
39. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.
40. Южноафриканский Standard Bank покоряет Россию. интервью с Ю. Войцеховским, президентом ЗАО "Стандарт Банк". А. Скогорева, "Банковское обозрение", № 6, июнь 2008.
41. Российский рынок private banking системно заинтересовался розницей. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2008.
42. Структурная организация подразделения по обслуживанию VIP-клиентов в российском private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 2, 3, II, III квартал 2008.
43. Простор для долгосрочных инвестиций. интервью с А. Колошенко, председателем правления Экстробанка. Santander Consumer Bank. "БДМ. Банки и деловой мир", № 3, март 2008.
44. Проблемы разработки и продаж продуктового ряда на российском рынке private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2008.