Результаты поиска

Лучшие результаты

1. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
   

Дополнительные результаты

1. Cloud Computing and Services Science (Service Science: Research and Innovations in the Service Economy). – М.: , 2012. – 405 с.
   
2. Michael Pidd. Measuring the Performance of Public Services: Principles and Practice. – М.: , 2012. – 332 с.
   
3. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
4. Odomovo Afeno. Corruption and service delivery: Administrative corruption and public service delivery in Nigeria. – М.: , 2012. – 120 с.
   
5. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с.
   
6. Peter Birch Sorensen, Peter Birch Srensen. Measuring the Tax Burden on Capital and Labor (Cesifo Seminar Series). – М.: , 0. – 0 с.
   
7. John F. Gardner. Gearing Up for Greater Sales: Helping retail store owners when their business needs a boost. – М.: , 2012. – 150 с.
   
8. Charles R. Geisst. Visionary Capitalism: Financial Markets and the American Dream in the Twentieth Century. – М.: , 0. – 0 с.
   
9. Richard Block, Karen Roberts, Ronald O. Clarke. Labor Standards in the United States and Canada. – М.: , 0. – 0 с.
   
10. Rattan Lal, David Hansen, Norman Uphoff, Steven Slack, Rattan Lal. Food Security and Environmental Quality in the Developing World. – М.: , 0. – 0 с.
    
11. William Talen, Bill Talen. What Should I Do if Reverend Billy is in My Store?. – М.: , 0. – 0 с.
    
12. KimMarie McGoldrick, Andrea L. Ziegert. Putting the Invisible Hand to Work : Concepts and Models for Service Learning in Economics. – М.: , 0. – 0 с.
    
13. J. S. Metcalfe, Ian Miles. Innovation Systems in the Service Economy: - Measurement and Case Study Analysis (ECONOMICS OF SCIENCE, TECHNOLOGY AND INNOVATION Volume 18). – М.: , 0. – 0 с.
    
14. Stephen E. Siwek, Patrick A. Messerlin, Emmanuel Cocq. The Audiovisual Services Sector in the Gats Negotiations. – М.: , 0. – 0 с.
    
15. Cameron Lynne MacDonald, Carmen Sirianni. Working in the Service Society (Labor and Social Change Series). – М.: , 0. – 0 с.
    
16. Larraine Segil. Measuring the Value of Partnering: How to Use Metrics to Plan, Develop, and Implement Successful Alliances. – М.: , 0. – 0 с.
    
17. Patrick A. Messerlin. Measuring the Costs of Protection in Europe: European Commercial Policy for the 2000s. – М.: , 0. – 0 с.
    
18. Sherry Stephenson. Services Trade in the Western Hemisphere: Liberalization, Integration, and Reform. – М.: , 0. – 0 с.
    
19. The American Institute in Taiwan. Country Commercial Guide: Taiwan (Country Commercial Guides). – М.: , 0. – 0 с.
    
20. Michael E. Milakovich. Improving Service Quality: Achieving High Performance in the Public and Private Sectors. – М.: , 0. – 0 с.
    
21. David D. Yao, Shaohui Zheng. Dynamic Control of Quality in Production-Inventory Systems. – М.: , 0. – 0 с.
    
22. Janice Arcaro. Creating Quality in the Classroom. – М.: , 0. – 0 с.
    
23. Roland T. Rust, Richard L. Oliver. Service Quality: New Directions in Theory and Practice. – М.: , 0. – 0 с.
    
24. Roger J.P. Kain, Elizabeth Baigent. The Cadastral Map in the Service of the State: A History of Property Mapping. – М.: , 0. – 0 с.
    
25. Benjamin Schneider. Service Quality : Research Perspectives (Foundations for Organizational Science). – М.: , 2003. – 0 с.
    
26. John S Oakland, Marton Marosszeky. Total Quality in the Construction Supply Chain. – М.: , 2006. – 384 с.
    
27. Neil Z. Stern, Willard N. Ander. Greentailing and Other Revolutions in Retail: Hot Ideas That Are Grabbing Customers' Attention and Raising Profits. – М.: , 2008. – 272 с.
    
28. Dennis Darlak. Private Club Member Perspectives of Service Quality: An Exploratory Investigation of the Private Club Sector of the Hospitality Industry. – М.: , 2008. – 92 с.
    
29. Rooma R. Ramsaran-Fowdar, Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius: A multi- expectations framework. – М.: , 2010. – 148 с.
    
30. Dan Ramsey, Judy Ramsey. The Everything Guide to Starting and Running a Retail Store: All you need to get started and succeed in your own retail adventure (Everything Series). – М.: , 2010. – 290 с.
    
31. Service Desk Best Practices - Templates, Documents and Examples of the Service Desk in the Public Domain PLUS access to content.theartofservice.com for downloading. – М.: , 2010. – 194 с.
    
32. Bob Negen. Marketing Your Retail Store in the Internet Age. – М.: , 2007. – 256 с.
    
33. G Ofer. The Service Sector in Soviet Economic Growth – A Comparative Study. – М.: , 1974. – 216 с.
    
34. Service Systems Implementation (Service Science: Research and Innovations in the Service Economy). – М.: , 2011. – 307 с.
    
35. Dong-Joo Moon. Congestion-Prone Services under Quality Competition: A Microeconomic Analysis (Advances in Spatial Science). – М.: , 2011. – 580 с.
    
36. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
37. Vikramarajan Jambulingam. Enhancement of the power quality and power factor in power system. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
38. Akshay Kumar and Steven Ellingson. Antenna Performance in LMR Systems Using PL Tone Analysis. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
39. Sharup Barua and Ratan Chandra Mondal. Impact of Node Mobility on the Voice Quality in Mobile Ad-hoc Network. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
40. Ismail Khan Khattak and Sheikh Fakhar Uddin. Spectrum Selection Technique to Satisfy the QoS Requirement in CR. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
    
41. Luigi Parise. Electrical Service Continuity in Complex Power Systems. – М.: LAP Lambert Academic Publishing, 2014. – 172 с.
    
42. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
43. Diana Eteiwi. EFFECT OF SERVICE QUALITY ON AIR PASSENGER''S OVERALL SATISFACTION. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
44. Papita Saha,Dr Siddhartha Datta and Mr P K Banerjee. Study on the Water Quality Properties of water bodies – Tolly’s Nullah. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
    
45. Elie Fereche Itoba Tombo. Land-use impacts on water quality of the Bottelary River. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
46. Paschal Wanzalla Soita,Edwin K. Wamukoya and Peter Mwangi Wanderi. Service Quality In Commercial Health And Fitness Clubs. – М.: LAP Lambert Academic Publishing, 2012. – 192 с.
    
47. Stephane-Jacques Soami Mabiala and Wynand Johannes Carolus Grobler. Opening the telecommunication sector in Gabon. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
    
48. Mange Ram. Total Quality Management in the Electronic Age in University Libraries. – М.: LAP Lambert Academic Publishing, 2010. – 376 с.
    
49. Nandish Upadhyay. Quality of Service Provided by Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
50. Md. Zahid Hossain Shoeb. Perceptions of service quality in academic libraries. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
51. Naomi Dalitso Kachoka. Measuring Service Quality In Academic Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
    
52. Meenal Oak. Assessment of Service Quality:. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
    
53. Abdel Karim Fuad Kitana. An Assessment on the Services Provided by Sharjah University Libraries. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
    
54. Ka Lok Chan. Nitrogen Dioxide Measurements in Hong Kong using Long Path DOAS. – М.: LAP Lambert Academic Publishing, 2014. – 148 с.
    
55. Helen Nigussie and Eyassu Seifu. Evaluation of Natural Preservations on the Microbial Quality of Milk. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
56. JOSEPHINE OPONDO. SERVICE QUALITY IN AFRICAN RESTAURANTS. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
57. Terwase Shabu and Theresa Sewuese Uchi. Residents' Perception Of Environmental Quality In Judges Quarters. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
58. Efe Sunday Ighovie. Urban Effects on Precipitation and Rainwater Quality in Warri, Nigeria. – М.: LAP Lambert Academic Publishing, 2013. – 196 с.
    
59. Hala Ali. Patients' Perceptions as Indicators of Quality of Nursing Services. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
60. Mohammed Amir Hamjah and Md. Ahmed Kabir Chowdhury. Determinants of Crop Production in Bangladesh. – М.: LAP Lambert Academic Publishing, 2014. – 140 с.
    
61. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
62. Harkirat Padda. QUIM: A Model for Usability/Quality in use Measurement. – М.: LAP Lambert Academic Publishing, 2009. – 124 с.
    
63. Patricia Kaufman. Recovery-Oriented Service Delivery in a Community Mental Health Center. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
    
64. M Palani Natha Raja. Measuring Quality in Healthcare services. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
    
65. Luca Rognoni. The voice quality distinction in Dinka songs. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
66. Aida Koni. Service Quality of Higher Education in Palestine. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
    
67. M Palani Natha Raja and Ashwani Kumar. Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 216 с.
    
68. Ahmed Eltahir Ahmadon. Laboratory Quality of Service. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
    
69. Suneth Namal Karunarathna. Technology Challenges for Context Aware Multimedia Services. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
    
70. BADRI NARAYAN SUBUDHI and PRADIPTA KUMAR NANDA. Video Image Segmentation and Object Detection Using MRF Model. – М.: LAP Lambert Academic Publishing, 2010. – 172 с.
    
71. Kelvin Omieno. A Framework to Measure Intranet Usage in Kenyan Public Universities. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
72. Bello Olayiwola Wasiu. Service Quality of Educational-Related E-Service in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
    
73. Arpad Huszak. Improving Multimedia Quality in IP Networks. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
74. Desere kokt. The impact of organisational culture on service delivery in G4S. – М.: LAP Lambert Academic Publishing, 2009. – 196 с.
    
75. Andrei Radu Iova and Daniela Cretu. Perception of the Life Quality in the Rural Communities in Romania. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
    
76. Fredrik Arneberg. Measuring the level of severity in pharmacoeconomic analyses. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
    
77. Afroza Bulbul and Obaidur Rahman. Service Quality of Muslim Aid UK-Bangladesh Field Office. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
    
78. Elzbieta Skapska. Development of the service sector in Poland at the turn of the century. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
    
79. Prasoom Dwivedi and Harisha Emmadi. Airline Service Quality Index for Indian Carriers. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
80. Muslima Zahan. Energy Consumption in the Manufacturing Industry in South Asia. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
    
81. Daniel Auka. Customer Loyalty In Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 180 с.
    
82. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
83. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
84. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
85. Anil Mehta,Smita Sharma and Shweta Sharma. Gap Analysis of Service Quality of a Curbside Restaurant. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
86. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
87. Mostafa Yakout. Using Radio Frequency Identifications Technology in Inventory Control. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
    
88. Mamta Brahmbhatt. Service Quality Insights from Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
89. Dhanaraj Jublee. Service Quality in Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
    
90. Shankar Chelliah,Sonia Nanthenny Kanapathy and Jayaraman Munusamy. The Competitive Advantages In Private Higher Education. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
91. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
92. Kenneth Ken-Worgu. Petroleum Service Projects in the Gulf of Guinea. – М.: LAP Lambert Academic Publishing, 2011. – 256 с.
    
93. Mahboubeh Salehi. Service Quality in Iran's Hotels. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
94. Ashok Kumar. Analysis of Service Quality Using Servqual Model. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
95. Nor Azila Mohd Noor and Mohammed Tareque Aziz. Relationship Building In Retail Setting. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
96. Jilson Zimuto. The contribution of ‘soft Ps’ to retained revenue in retailing. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
    
97. Linga Murali and Chandragiri Madhavaiah. Measuring Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
    
98. Raj Shravanthi Andukuri and Ajjan N. Analysis of Customer Perception, Expectation and the Service Gap. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
99. Kartina Abu Bakar and Abdul Ghani Farinda. Consumers' Attitude Towards "Mamak" Food In Malaysia. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
100. Pinigas Mbengo. Service Quality Management For Chiredzi Town Council's Beer Halls. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
101. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
102. Rajesh Kumar. Service Quality in Retail Banking in Jharkhand State. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
103. Rooma R. Ramsaran-Fowdar and Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
     
104. Dr. Gamal Sayed Abdelaziz. Service Quality Dimensions. – М.: LAP Lambert Academic Publishing, 2010. – 436 с.
     
105. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
106. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
107. Siphiwe P. Mandina. Service quality at Zimbabwe broadcasting holdings (ZBH). – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
108. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
109. Vishnuvarthani Selvakumar. Service Quality of the Indian Railways: A Study in Salem Division. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
     
110. Daudi Riganda. Service Quality at Tanzania Investment Centre. – М.: LAP Lambert Academic Publishing, 2010. – 228 с.
     
111. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
112. Norazah Mohd Suki. Services Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
113. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
114. VIKAS GAUTAM. SERVICE QUALITY PERCEPTIONS OF CUSTOMERS ABOUT INSURANCE COMPANIES. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
115. Funmilayo Araloyin. Service Quality Delivery in Real Estate Agency in Lagos Metropolis. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
     
116. Jayaraman Munusamy,Siti Faridah and A Sanmugam. Service Channel Transformation in Retail Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
117. Nandish Upadhyay and Karishma Patel. Consumer Preference and Service Quality Provided by Hotels in Gujarat. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
118. Ran Tao and Tao Chen. The Quality Assessment of Public Health Services in China. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
     
119. Vemula Harileela. Service Quality Perception and Satisfaction in Indian Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 348 с.
     
120. Josphat Manyeruke. An analysis of the impact of university expansion on service quality. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
121. Syed Muhammad Irfan. Patient Perception about Service Quality in Public & Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
122. H K S Kumar Chunduri and Sreenivas Talluru. The Service Quality Gap Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 620 с.
     
123. Praveena S. and S. D. Sivakumar. N. Venkatesa Palanichamy. Service Quality Analysis In Cellular Industry In Coimbatore City. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
124. DAING MARUAK SADEK,SALEHUDDIN SHUIB and Ahmad Rozaini Ali Hassan. A Comparison of Service Quality: Customers Perception. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
125. Zia Ullah. Healthcare Service Quality Assessment Model. – М.: LAP Lambert Academic Publishing, 2012. – 456 с.
     
126. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
127. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
128. Farzaneh Mola. Service Management. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
     
129. Mohammad Razi-ur-Rahim. Service Quality and Student Satisfaction in B-Schools. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
     
130. Mamta Brahmbhatt. Service Quality Management in Banking,Restaurant, Hospital & WaterPark. – М.: LAP Lambert Academic Publishing, 2015. – 92 с.
     
131. Djalalie Itana Ayana. Perception of Service Quality and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
132. Mohamad Kazar Razali and Zainab Khalifah. Tourists Perception of Service Quality at Nature Park. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
133. Swapna Bhargavi Gantasala,Prabhakar Venugopal Gantasala and Krishna Naik Chanda Naik Gari. SERVQUAL in RETAILING. – М.: LAP Lambert Academic Publishing, 2012. – 324 с.
     
134. Dipa Mitra. Passenger Service Quality in Indian Aviation. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
     
135. Anand Prakash and Sanjay Kumar Jha. Design & Development Of Service Quality Model. – М.: LAP Lambert Academic Publishing, 2013. – 524 с.
     
136. MOHHIDIN OTHMAN. THE IMPACT OF ORGANIZATIONAL CULTURE ON INTERNAL SERVICE QUALITY. – М.: LAP Lambert Academic Publishing, 2010. – 384 с.
     
137. Sarabjit Singh Shergill. Service Quality: A Case Study of Stock Broking Firms. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
138. Hemankumarsingh Ramburuth. Service Quality in the Mauritian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
139. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
140. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
3. Хитрый прием с собственными акциями. интервью с Д. Мильштейном, директором департамента казначейства X5 Retail Group. О. Сизова, "Консультант", № 17, сентябрь 2007.
4. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
5. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
6. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
7. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
8. Автоматизация функционально-стоимостного управления с применением Hyperion Business Modeling. Д. Исаев, М. Перьков, "Финансовая газета. Региональный выпуск", № 41, 42, октябрь 2004.
9. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
10. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
11. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
12. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
13. Принцип простой: окружать себя очень сильными подчиненными, которые в своем деле лучше меня. интервью с О. Тугаровым, основателем и генеральным директором ООО Media Boutique, О. Беленовым, генеральным директором розничного подразделения Yota Retail. "Управление персоналом", N 2, январь 2011 г.
14. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
15. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
16. Преданность делу - на первом месте. интервью с Д. Левицким, управляющим партнером компании Retail Training Group. "Управление персоналом", N 14, июль 2010 г.
17. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
18. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
19. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
20. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
21. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
22. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
23. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.