Результаты поиска

Лучшие результаты

1. Managing Organizational Ecologies: Space, Management, and Organizations (Routledge Studies in Innovatio). – М.: , 2012. – 240 с.
   
2. Stephen J. Tharrett, James A. Peterson. Fitness Management. – М.: , 2012. – 583 с.
   
3. Danny Shiem-shin Then. Real Estate Asset Management: - Operational Property Assets and Facilities Support Services as a Business Resource. – М.: , 2012. – 408 с.
   
4. Van Haren Publishing. BiSL: A Framework for Business Information Management 2nd Edition. – М.: , 2012. – 0 с.
   
5. Patrick Harper-Smith, Simon Derry. Project Management: Fast Track to Success (Accelerate Your Career). – М.: , 2012. – 240 с.
   
6. Hasan Hussain. Hotel Front Office Management: A Text Book. – М.: , 2012. – 104 с.
   
7. Rob Reider. Improving the Economy, Efficiency, and Effectiveness of Not-for-Profits: Conducting Operational Reviews. – М.: , 0. – 0 с.
   
8. Robert M. Torok, Patrick J. Cordon. Operational Profitability : Systematic Approaches for Continuous Improvement. – М.: , 0. – 0 с.
   
9. Managing Technology in the Operations Function (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с.
   
10. Eddie Cade. Managing Banking Risks: Reducing Uncertainty to Improve Bank Performance. – М.: , 0. – 0 с.
    
11. Gregory J. Dabel. Saving Money in Nonprofit Organizations : More than 100 Money-Saving Ideas, Tips, and Strategies for Reducing Expenses Without Cutting Your Budget (Jossey-Bass Nonprofit and Public Management Series). – М.: , 0. – 0 с.
    
12. Rob Reider, Peter B. Heyler. Managing Cash Flow: An Operational Focus. – М.: Wiley, 2002. – 352 с.
    
13. Robin Cooper, Robert S. Kaplan. Design of Cost Management Systems (2nd Edition). – М.: Prentice Hall, 1998. – 552 с.
    
14. Aschalew Tigabu. Factors contributing to improved drinking water source management: A case study from Ethiopia. – М.: , 2012. – 64 с.
    
15. Jing-Sheng Song, David D. Yao. Supply Chain Structures: Coordination, Information and Optimization (International Series in Operations Research and Management Science, Volume 42). – М.: , 0. – 0 с.
    
16. Sharon L. Fullen. The Food Service Professionals Guide To: Controlling Restaurant & Food Service Labor costs. – М.: , 0. – 0 с.
    
17. Edward L. Melnick, Praveen Nayyar, Michael L. Pinedo, Sridhar Seshadri. Creating Value in Financial Services: Strategies, Operations and Technologies. – М.: , 0. – 0 с.
    
18. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с.
    
19. Jeanne M. Plas, Susan E. Lewis. Person-Centered Leadership for Nonprofit Organizations: Management That Works in High Pressure Systems. – М.: , 0. – 0 с.
    
20. Emiko Banfield. Harnessing Value in the Supply Chain : Strategic Sourcing in Action (Operations Management Series). – М.: , 0. – 0 с.
    
21. Gary M. Wederspahn. Intercultural Services: A Worldwide Buyer's Guide and Sourcebook (Managing Cultural Differences Series). – М.: , 0. – 0 с.
    
22. Yair Aharoni. Changing Roles of State Intervention in Services in an Era of Open International Markets (International Management). – М.: , 0. – 0 с.
    
23. Norman Gaither, Greg Frazier, Gregory Frazier. Operations Management with POM Software CD-ROM. – М.: , 0. – 0 с.
    
24. Culinary Institute of America. Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners. – М.: , 0. – 0 с.
    
25. Operations Management: Policy, Practice and Performance Improvement. – М.: , 0. – 0 с.
    
26. Daniel I. Kaplan. Service Success! Lessons From a Leader on How to Turn Around a Service Business. – М.: , 1994. – 262 с.
    
27. John Hagel III, John, III Hagel, John Seely Brown. Out of the Box: Strategies for Achieving Profits Today & Growth Tomorrow Through Web Services. – М.: , 0. – 0 с.
    
28. Robert H. Lowson. Strategic Operations Management: The New Competitive Advantage. – М.: , 0. – 0 с.
    
29. Relationship and Resource Management in Operations (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с.
    
30. Start Your Own Business Support Service (Entrepreneur Magazine's Start Up). – М.: Entrepreneur Press, 2003. – 110 с.
    
31. Christoph Schneeweiss. Distributed Decision Making. – М.: , 0. – 0 с.
    
32. Michael J. Kami, William Martz, W. F. Martz. Management Golf: What's Your Handicap?. – М.: , 0. – 0 с.
    
33. R.L. Galloway. Principles of Operations Management (Principles of Operations Management). – М.: , 0. – 0 с.
    
34. Strategic Operations Management. – М.: , 0. – 0 с.
    
35. Anthony J. Strianese, Pamela P. Strianese. Dining Room & Banquet Management. – М.: , 0. – 0 с.
    
36. Anne McKinney. Resumes And Cover Letters For Managers: Job-winning resumes and letters for management positions (Anne McKinney Career Series). – М.: , 0. – 0 с.
    
37. Malcolm Sparrow, Malcolm K. Sparrow. The Regulatory Craft: Controlling Risks, Solving Problems, and Managing Compliance. – М.: , 0. – 0 с.
    
38. Paul F. J. Eagles, Stephen F. McCool, Elizabeth A. Halpenny, R. Neil Moisey. Tourism in National Parks and Protected Areas: Planning and Management. – М.: , 0. – 0 с.
    
39. Almud Weitz, Richard Franceys. Beyond Boundaries: Extending Urban Services to the Poor. – М.: , 0. – 0 с.
    
40. Douglas R. Brown. The Food Service Professionals Guide To: Controlling Restaurant & Food Service Food Costs. – М.: , 0. – 0 с.
    
41. Adam Jolly, George Cox. Managing Business Risk. – М.: , 0. – 0 с.
    
42. Jennifer Hudson Taylor, Douglas R. Brown, Jennifer Taylor. The Food Service Professionals Guide To: Building Restaurant Profits: How To Ensure Maximum Results. – М.: , 0. – 0 с.
    
43. Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews. IT Services: Costs, Metrics, Benchmarking and Marketing. – М.: Prentice Hall Ptr, 2000. – 240 с.
    
44. Steven F. Blanding. Enterprise Operations Management Handbook, Second Edition. – М.: , 0. – 0 с.
    
45. Margaret A. Skurka. Health Information Management : Principles and Organization for Health Information Services (J-B AHA Press). – М.: , 0. – 0 с.
    
46. Tapio Reponen. Information Technology Enabled Customer Service. – М.: , 0. – 0 с.
    
47. Computer Hardware Maintenance : An IS/IT Manager's Guide (Datamation Professional Series). – М.: , 0. – 0 с.
    
48. Jane C. Linder. Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation. – М.: AMACOM/American Management Association, 2004. – 288 с.
    
49. Douglas Robert Brown. The Restaurant Managers Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation. – М.: , 0. – 0 с.
    
50. Douglas R. Brown. The Food Service Professional Guide To Series: All Fifteen Books In The Series. – М.: , 0. – 0 с.
    
51. Costas Katsigris, Mary Porter, Chris Thomas. The Bar and Beverage Book. – М.: , 0. – 0 с.
    
52. Mark G. Popovich, David Osborne. Creating High-Performance Government Organizations (Jossey-Bass Nonprofit and Public Management Series). – М.: , 0. – 0 с.
    
53. Christopher Voss, Colin Armistead, Bob Johnston, Barbara Morris. Operations Management in Service Industries and the Public Sector: Text and Cases. – М.: , 0. – 0 с.
    
54. Nancy Loman Scanlon. Catering Management, 2nd Edition. – М.: , 0. – 0 с.
    
55. J. David Viale. Crisp: Basics of Inventory Management: From Warehouse to Distribution Center. – М.: Crisp Learning, 1996. – 136 с.
    
56. Association for Facilities Engineering. Facilities Operations & Engineering Reference: A Technical & Management Handbook for Planning & Analyzing Projects, Complying With Codes & Standards. – М.: , 0. – 0 с.
    
57. Ernst F. Bolten. Managing Time and Space in the Modern Warehouse: With Ready-To-Use Forms, Checklists & Documentation. – М.: , 0. – 0 с.
    
58. James Keiser, Frederick J. DeMicco, Robert N. Grimes. Contemporary Management Theory: Controlling and Analyzing Costs in Foodservice Operations (4th Edition). – М.: , 0. – 0 с.
    
59. E. James Burton, Steven M. Bragg. Sales and Operations for Your Small Business. – М.: , 0. – 0 с.
    
60. Carol V. Brown, Heikki Topi. IS Management Handbook, Seventh Edition. – М.: , 0. – 0 с.
    
61. Joy M. Greiner. Exemplary Public Libraries : Lessons in Leadership, Management, and Service (Libraries Unlimited Library Management Collection). – М.: , 0. – 0 с.
    
62. Michael M. Lefever. Restaurant Reality A Manager's Guide. – М.: , 0. – 0 с.
    
63. William Rice-Johnston. Tactical Management: A Management Model for Challenging Times. – М.: International Thomson Business Press, 1999. – 420 с.
    
64. Brad Cleveland, Debbie Harne. Call Center Operations Management Handbook and Study Guide. – М.: , 0. – 0 с.
    
65. Lora Arduser. The Food Service Professionals Guide To: Waiter & Waitress Training: How To Develop Your Wait Staff For Maximum Service & Profit. – М.: , 0. – 0 с.
    
66. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с.
    
67. Paul Glen. Healing Client Relationships: A Professional's Guide to Managing Client Conflict. – М.: , 0. – 0 с.
    
68. Otto Ottesen. Marketing Communication Management. – М.: Copenhagen Business School Press, 2001. – 358 с.
    
69. John A. Quelch, Rohit Deshpande. The Global Market : Developing a Strategy to Manage Across Borders (JOSSEY BASS BUSINESS AND MANAGEMENT SERIES). – М.: , 0. – 0 с.
    
70. B. J. Granberg. The Food Service Professionals Guide To: Increasing Restaurant Sales: Boost Your Profits By Selling More Appetizers, Desserts, & Side Items. – М.: , 0. – 0 с.
    
71. Lora Arduser. The Food Service Professionals Guide to: Food Service Menus: Pricing and Managing The Food Service Menu For Maximum Profit. – М.: Atlantic Publishing Group, Inc., 0. – 144 с.
    
72. Stephen Rimar. The Yale Management Guide for Physicians. – М.: , 0. – 0 с.
    
73. Terry Schaff, Doug Schaff. The Fundraising Planner : A Working Model for Raising the Dollars You Need (Jossey-Bass Nonprofit & Public Management Series). – М.: , 0. – 0 с.
    
74. Metin Feridun, M. Feridun, Gilbert Babin. Management Technologies for E-Commerce and E-Business Applications: 13th Ifip/IEEE International Workshop on Distributed Systems: Operations and Management, Dsom 2002, Montreal, Canada, October 2002 : Proceedings (LECTURE NOTES IN COMPUTER SCIENCE). – М.: , 0. – 0 с.
    
75. Robert Johnston, Graham Clark. Service Operations Management: Improving Service Delivery. – М.: Prentice Hall, 2005. – 516 с.
    
76. Alan Larson. Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement. – М.: , 2003. – 0 с.
    
77. Beatriz Munoz-Seca. Problem Driven Management : Achieving Improvement in Operations Through Knowledge Management. – М.: , 2005. – 0 с.
    
78. G.G Kaufman. Market Discipline in Banking : Theory and Evidence (Research in Financial Services: Private and Public Policy). – М.: , 2003. – 0 с.
    
79. Nigel Slack. Operations Management. – М.: , 2004. – 0 с.
    
80. Kai Yang. Design for Six Sigma for Service (Six SIGMA Operational Methods). – М.: , 2005. – 0 с.
    
81. Thomas McCarty, Lorraine Daniels, Michael Bremer, Praveen Gupta. The Six Sigma Black Belt Handbook (Six SIGMA Operational Methods). – М.: McGraw-Hill Professional Publishing, 2004. – 590 с.
    
82. Lee J. Krajewski. Operations Management: Processes and Value Chains. – М.: , 2004. – 0 с.
    
83. August Aquila, Bruce W. Marcus. Client at the Core: Marketing and Managing Today's Professional Services Firm. – М.: Wiley, 2004. – 278 с.
    
84. Richard B Chase. Operations Management for Competitive Advantage with Student-CD. – М.: , 2003. – 0 с.
    
85. Richard D. Metters, Kathryn H. King-Metters, Madeleine Pullman, Steve Walton. Successful Service Operations Management. – М.: South-Western College Pub, 2005. – 432 с.
    
86. Anthony D. Manley. The Retail Loss Prevention Officer: The Law and the Fundamental Elements of Retail Security. – М.: , 2003. – 0 с.
    
87. William T. Walker. Supply Chain Architecture: A Blueprint For Networking The Flow Of Material, Information, And Cash (The St. Lucie Series on Resource Management). – М.: , 2004. – 0 с.
    
88. John A. Muckstadt. Analysis and Algorithms for Service Parts Supply Chains (Springer Series in Operations Research and Financial Engineering). – М.: , 2004. – 0 с.
    
89. Mandyam M. Srinivasan. Streamlined : 14 Principles for Building & Managing the Lean Supply Chain. – М.: , 2004. – 0 с.
    
90. Steve Brown. Strategic Operations Management, Second Edition. – М.: , 2005. – 0 с.
    
91. Mitch Schneider. Automotive Service Management: Operations Management (Automotive Service Management). – М.: , 2003. – 0 с.
    
92. Wilhelm Kross. Organized Opportunities: Risk Management in Financial Services Operations. – М.: Wiley-VCH, 2007. – 256 с.
    
93. Donald Waters. Operations Strategy. – М.: Thomson, 2006. – 496 с.
    
94. Mark D. Hanna, W. Rocky Newman. Integrated Operations Management: A Supply Chain Perspective. – М.: , 2006. – 896 с.
    
95. David Alan Collier, James R. Evans. Operations Management: Goods, Service, and Value Chains (with CD-ROM). – М.: , 2006. – 864 с.
    
96. Philip Gibson. Cruise Operations Management (The Management of Hospitality and Tourism Enterprises). – М.: , 2006. – 192 с.
    
97. Lora Arduser, Douglas Robert Brown. HACCP & Sanitation in Restaurants and Food Service Operations: A Practical Guide Based on the USDA Food Code With Companion CD-ROM. – М.: Atlantic Publishing Company, 2005. – 552 с.
    
98. David K. Hayes, Jack D. Ninemeier. Hotel Operations Management (2nd Edition). – М.: Prentice Hall, 2005. – 592 с.
    
99. Robert H. Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin. Professional Front Office Management. – М.: Prentice Hall, 2006. – 704 с.
    
100. Danny Samson, Prakash J. Singh. Operations Management: An Integrated Approach. – М.: , 2008. – 576 с.
     
101. Robert Johnston, Graham Clark. Service Operations Management. – М.: Prentice Hall, 2008. – 552 с.
     
102. Waldemar Karwowski. Introduction to Service Engineering. – М.: , 2010. – 672 с.
     
103. OECD Organisation for Economic Co-operation and Development. OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery. – М.: , 2010. – 124 с.
     
104. Ching M. Chang. Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence. – М.: , 2010. – 720 с.
     
105. OECD Organisation for Economic Co-operation and Development. The Future for Interurban Passenger Transport: Bringing Citizens Closer Together. – М.: , 2010. – 556 с.
     
106. Roberta (Robin) Russell. Operations Management: Creating Value Along the Supply Chain, 7e International Student Version. – М.: , 2011. – 0 с.
     
107. Andrew Greasley. Operations Management. – М.: , 2009. – 584 с.
     
108. Christopher Voss. Operations Management in Service Industries and the Public Sector. – М.: , 1985. – 328 с.
     
109. Boaz Ronen. Focused Operations Management for Health Services Organizations. – М.: , 2006. – 384 с.
     
110. Operations And Supply Chain Management Global Edition. – М.: , 2010. – 800 с.
     
111. Operations And Supply Chain Management W/Connect Card - Global Edition. – М.: , 2010. – 0 с.
     
112. Manager'S Guide To Operations Management. – М.: , 2011. – 272 с.
     
113. Service Operation. – М.: Crown, 2007. – 276 с.
     
114. Newaz Ahmed Chowdhury. RURAL DEVELOPMENT MANAGEMENT BY VILLAGE BASED CO-OPERATIVE SOCIETY:. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
115. JOHN G. GATSI and INNOCENT SENYO ACQUAH. INTRODUCTION TO PUBLIC PROCUREMENT MANAGEMENT IN GHANA. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
116. Rudy Deca. Meta-CLI Configuration Model for Network Device Management. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
     
117. Abtin Refahi. Service Desk: A Case Based Reasoning Approach. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
118. JOHN CHIBAYA MBUYA. Strategic Operations Management. – М.: LAP Lambert Academic Publishing, 2014. – 500 с.
     
119. Yazan Khalid Abed-Allah Migdadi. The Operational Determinants of Inpatients Average Length of Stay. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
     
120. Fausto Garcia. New Service Development. – М.: LAP Lambert Academic Publishing, 2010. – 304 с.
     
121. Claudia-Georgeta Carstea. New approach about project management of complex information systems. – М.: LAP Lambert Academic Publishing, 2011. – 152 с.
     
122. Luca Carrubbo. Service Science, New Reflections For A Nowadays Destination Management. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
123. Yazan Khalid Abed-Allah Migdadi. Banking Operations Strategy: A Proposed Configuration. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
     

Дополнительные результаты

1. Ilan Alon. Global Franchising Operations Management: Cases in International and Emerging Markets Operations (FT Press Operations Management). – М.: , 2012. – 208 с.
   
2. Avraham Shtub. Project Management Simulation with PTB Project Team Builder. – М.: , 2012. – 174 с.
   
3. Christoph Seidel. IT-Service-Level-Management: Konzepte und Implementierungsstrategien (German Edition). – М.: , 2012. – 136 с.
   
4. Mr. Phil Gerbyshak. Service Desk Manager's Crash Course. – М.: , 2012. – 108 с.
   
5. Managing Technology in the Operations Function (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с.
   
6. Eddie Cade. Managing Banking Risks: Reducing Uncertainty to Improve Bank Performance. – М.: , 0. – 0 с.
   
7. John Wang. Innovations in Information Systems for Business Functionality and Operations Management. – М.: , 2012. – 378 с.
   
8. Sharon L. Fullen. The Food Service Professionals Guide To: Controlling Restaurant & Food Service Labor costs. – М.: , 0. – 0 с.
   
9. Emiko Banfield. Harnessing Value in the Supply Chain : Strategic Sourcing in Action (Operations Management Series). – М.: , 0. – 0 с.
   
10. Rick Sturm, Wayne Morris. Foundations of Service Level Management. – М.: Sams, 2000. – 288 с.
    
11. Norman Gaither, Greg Frazier, Gregory Frazier. Operations Management with POM Software CD-ROM. – М.: , 0. – 0 с.
    
12. Larry P. Ritzman, Lee J. Krajewski. Foundations of Operations Management and Student CD. – М.: , 0. – 0 с.
    
13. Operations Management: Policy, Practice and Performance Improvement. – М.: , 0. – 0 с.
    
14. Robert H. Lowson. Strategic Operations Management: The New Competitive Advantage. – М.: , 0. – 0 с.
    
15. Operations Management in Context. – М.: , 0. – 0 с.
    
16. Security Operations Management. – М.: , 0. – 0 с.
    
17. R.L. Galloway. Principles of Operations Management (Principles of Operations Management). – М.: , 0. – 0 с.
    
18. Strategic Operations Management. – М.: , 0. – 0 с.
    
19. Avraham Shtub. Enterprise Resource Planning (ERP): The Dynamics of Operations Management. – М.: Springer, 1999. – 168 с.
    
20. Gerrit Jan Van Den Brink, Gerrit Jan Van Den Brink. Banking/Trading: Operations Management (Finance and Capital Markets Series). – М.: , 0. – 0 с.
    
21. Douglas R. Brown. The Food Service Professionals Guide To: Controlling Restaurant & Food Service Food Costs. – М.: , 0. – 0 с.
    
22. Jennifer Hudson Taylor, Douglas R. Brown, Jennifer Taylor. The Food Service Professionals Guide To: Building Restaurant Profits: How To Ensure Maximum Results. – М.: , 0. – 0 с.
    
23. Jens O. Riis, Riitta Smeds, Rik Van Landeghem, Ifip Tc5, Wg 5.7 Special Interest Group on Integrated Production Manage, European Group of University Teachers for Industrial Management. Games in Operations Management. – М.: , 0. – 0 с.
    
24. Steven F. Blanding. Enterprise Operations Management Handbook, Second Edition. – М.: , 0. – 0 с.
    
25. Mohsen Attaran. OMIS - Operations Management Information Systems. – М.: , 0. – 0 с.
    
26. Douglas Robert Brown. The Restaurant Managers Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation. – М.: , 0. – 0 с.
    
27. Roberta S. Russell, Bernard W., III Taylor, Bernard W. Taylor. Operations Management and Student CD, Fourth Edition. – М.: , 0. – 0 с.
    
28. Douglas R. Brown. The Food Service Professional Guide To Series: All Fifteen Books In The Series. – М.: , 0. – 0 с.
    
29. Steven A. Melnyk, David R. Denzler. Operations Management: A Value-Driven Approach. – М.: , 0. – 0 с.
    
30. Christopher Voss, Colin Armistead, Bob Johnston, Barbara Morris. Operations Management in Service Industries and the Public Sector: Text and Cases. – М.: , 0. – 0 с.
    
31. E. James Burton, Steven M. Bragg. Sales and Operations for Your Small Business. – М.: , 0. – 0 с.
    
32. Scott M. Shafer, Jack R. Meredith. Operations Management : A Process Approach with Spreadsheets. – М.: , 0. – 0 с.
    
33. Brad Cleveland, Debbie Harne. Call Center Operations Management Handbook and Study Guide. – М.: , 0. – 0 с.
    
34. Lora Arduser. The Food Service Professionals Guide To: Waiter & Waitress Training: How To Develop Your Wait Staff For Maximum Service & Profit. – М.: , 0. – 0 с.
    
35. Marc J. Schniederjans, Qing Cao. E-Commerce in Operations Management. – М.: , 0. – 0 с.
    
36. B. J. Granberg. The Food Service Professionals Guide To: Increasing Restaurant Sales: Boost Your Profits By Selling More Appetizers, Desserts, & Side Items. – М.: , 0. – 0 с.
    
37. Managing Operations (Institute of Management Series). – М.: , 0. – 0 с.
    
38. Lora Arduser. The Food Service Professionals Guide to: Food Service Menus: Pricing and Managing The Food Service Menu For Maximum Profit. – М.: Atlantic Publishing Group, Inc., 0. – 144 с.
    
39. Michael Moses, Sridhar Seshadri. CD-ROM HOM Operations Management Software - WINDOWS. – М.: , 0. – 0 с.
    
40. Robert Johnston, Graham Clark. Service Operations Management: Improving Service Delivery. – М.: Prentice Hall, 2005. – 516 с.
    
41. Nigel Slack. Operations Management. – М.: , 2004. – 0 с.
    
42. Jack D. Ninemeier. Restaurant Operations Management : Principles and Practices. – М.: , 2005. – 0 с.
    
43. Roberta (Robin) Russell. Operations Management : Quality and Competitiveness in a Global Environment. – М.: , 2005. – 0 с.
    
44. Lee J. Krajewski. Operations Management: Processes and Value Chains. – М.: , 2004. – 0 с.
    
45. Jim Kilby. Casino Operations Management. – М.: , 2004. – 0 с.
    
46. Richard B Chase. Operations Management for Competitive Advantage with Student-CD. – М.: , 2003. – 0 с.
    
47. Richard D. Metters, Kathryn H. King-Metters, Madeleine Pullman, Steve Walton. Successful Service Operations Management. – М.: South-Western College Pub, 2005. – 432 с.
    
48. John Barlow. Excel Models for Business and Operations Management. – М.: , 2005. – 0 с.
    
49. Cecil Bozarth. Introduction to Operations and Supply Chain Management. – М.: , 2005. – 0 с.
    
50. John A. Muckstadt. Analysis and Algorithms for Service Parts Supply Chains (Springer Series in Operations Research and Financial Engineering). – М.: , 2004. – 0 с.
    
51. Steve Brown. Strategic Operations Management, Second Edition. – М.: , 2005. – 0 с.
    
52. Jonathan Sutherland. Key Concepts in Operations Management (Palgrave Key Concepts). – М.: , 2004. – 0 с.
    
53. Thomas Kratzer. Quantitative Survival Guide for Operations Management to accompany Operations Management, 2nd Edition. – М.: , 2004. – 0 с.
    
54. Mark A. Vonderembse. Core Concepts of Operations Management. – М.: , 2003. – 0 с.
    
55. Mitch Schneider. Automotive Service Management: Operations Management (Automotive Service Management). – М.: , 2003. – 0 с.
    
56. Julia Tum, Philippa Norton, J. Nevan Wright. Management of Event Operations. – М.: Elsevier Butterworth-Heinemann, 2006. – 304 с.
    
57. Nigel Slack, Stuart Chambers, Robert Johnston. Operations Management with Companion Website with GradeTracker Student Access Card (5th Edition). – М.: , 2007. – 0 с.
    
58. Wilhelm Kross. Organized Opportunities: Risk Management in Financial Services Operations. – М.: Wiley-VCH, 2007. – 256 с.
    
59. Donald Waters. Operations Strategy. – М.: Thomson, 2006. – 496 с.
    
60. Mark D. Hanna, W. Rocky Newman. Integrated Operations Management: A Supply Chain Perspective. – М.: , 2006. – 896 с.
    
61. David Alan Collier, James R. Evans. Operations Management: Goods, Service, and Value Chains (with CD-ROM). – М.: , 2006. – 864 с.
    
62. David Loader. Fundamentals of Global Operations Management (Securities Institute). – М.: , 2006. – 448 с.
    
63. Peter Mudie, Angela Pirrie. Services Marketing Management, Third Edition. – М.: , 2006. – 280 с.
    
64. Philip Gibson. Cruise Operations Management (The Management of Hospitality and Tourism Enterprises). – М.: , 2006. – 192 с.
    
65. Lora Arduser, Douglas Robert Brown. HACCP & Sanitation in Restaurants and Food Service Operations: A Practical Guide Based on the USDA Food Code With Companion CD-ROM. – М.: Atlantic Publishing Company, 2005. – 552 с.
    
66. Jay Heizer, Barry Render. Principles Of Operations Management and Student CD (6th Edition). – М.: , 2005. – 115 с.
    
67. Jay Heizer, Barry Render. Operations Management, Flex Version and Student CD and Lecture Guide (8th Edition). – М.: , 2006. – 672 с.
    
68. David K. Hayes, Jack D. Ninemeier. Hotel Operations Management (2nd Edition). – М.: Prentice Hall, 2005. – 592 с.
    
69. H. David Sherman, Joe Zhu. Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA). – М.: , 2006. – 328 с.
    
70. Robert H. Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin. Professional Front Office Management. – М.: Prentice Hall, 2006. – 704 с.
    
71. Pankaj Mohan, Jarka Glassey, Gary A Montague. Pharmaceutical Operations Management. – М.: , 2006. – 364 с.
    
72. Brad Price, John Paul Mueller, Scott Fenstermacher. Mastering System Center Operations Manager 2007. – М.: Sybex, 2007. – 432 с.
    
73. OGC. Service Operation. – М.: TSO, 2010. – 276 с.
    
74. Paul V. Nelson. Greenhouse Operation & Management (7th Edition). – М.: , 2008. – 704 с.
    
75. Building Intuition: Insights from Basic Operations Management Models and Principles (International Series in Operations Research & Management Science). – М.: , 2008. – 186 с.
    
76. Robert Johnston, Graham Clark. Service Operations Management. – М.: Prentice Hall, 2008. – 552 с.
    
77. Ivanka Menken, Claire Engle, Jackie Brewster. ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financial Management. – М.: , 2008. – 216 с.
    
78. Gerard Blokdijk, Ivanka Menken, Claire Engle. ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Management. – М.: , 2008. – 264 с.
    
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Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
3. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
4. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
5. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
6. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
7. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
8. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
9. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
10. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
11. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
12. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
13. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
14. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
15. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
16. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
17. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
18. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
19. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
20. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
21. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
22. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
23. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.