Результаты поиска

Лучшие результаты

1. Meeting Customer Needs (Chartered Management Institute Series). – М.: , 0. – 0 с.
   
2. Frederick E. Webster. Industrial Marketing Strategy, 3rd Edition. – М.: , 0. – 0 с.
   
3. Sak Onkvisit, John J. Shaw. International Marketing: Analysis and Strategy, Third Edition. – М.: , 0. – 0 с.
   
4. Peter Mudie, Angela Pirrie. Services Marketing Management, Third Edition. – М.: , 2006. – 280 с.
   

Дополнительные результаты

1. Bill Holtsnider, Brian D. Jaffe. IT Manager's Handbook, Third Edition: Getting your new job done. – М.: , 2012. – 368 с.
   
2. Christoph Seidel. IT-Service-Level-Management: Konzepte und Implementierungsstrategien (German Edition). – М.: , 2012. – 136 с.
   
3. Mr. Phil Gerbyshak. Service Desk Manager's Crash Course. – М.: , 2012. – 108 с.
   
4. Stefanie Wesselmann, Bettina Hohn. Public Marketing: Marketing-Management fur den offentlichen Sektor (German Edition). – М.: , 2012. – 284 с.
   
5. Jack Fox. Starting and Building Your Own Accounting Business, Third Edition. – М.: , 0. – 0 с.
   
6. Martin Fridson, Fernando Alvarez. Financial Statement Analysis: A Practitioner's Guide, Third Edition, University Edition. – М.: Wiley, 2002. – 432 с.
   
7. T. Daniel Coggin, Frank J. Fabozzi, T. Daniel Coggin, Frank J. Fabozzi. Handbook of Equity Style Management, 3rd Edition. – М.: , 0. – 0 с.
   
8. Project Management for the 21st Century, Third Edition. – М.: , 0. – 0 с.
   
9. Paul R. Krugman, Paul Krugman. The Age of Diminished Expectations, Third Edition. – М.: , 0. – 0 с.
   
10. Jean Withers, Carol Vipperman. Marketing Your Service (Marketing Your Service (W/CD)). – М.: , 0. – 0 с.
    
11. Gary N. Powell, Laura M. Graves. Women and Men in Management, Third Edition. – М.: , 0. – 0 с.
    
12. Anthony Johnson. Maximum Effectiveness: Your Guide to Maximum Success in Sales, Marketing, Management, Client Satisfaction, Personal Effectiveness. – М.: , 0. – 0 с.
    
13. Harold E. Meyer. Lifetime Encyclopedia Of Letters, Third Edition, With Cd-Rom. – М.: , 0. – 0 с.
    
14. Dennis V. Damp. Post Office Jobs: How to Get a Job With the U.S. Postal Service, Third Edition. – М.: , 0. – 0 с.
    
15. Philip Kotler. A Framework for Marketing Management, Second Edition. – М.: Prentice Hall, 2002. – 363 с.
    
16. Warren J. Keegan. Global Marketing Management (7th Edition). – М.: , 0. – 0 с.
    
17. Rick Sturm, Wayne Morris. Foundations of Service Level Management. – М.: Sams, 2000. – 288 с.
    
18. James Harry Green. The Irwin Handbook of Telecommunications Management. – М.: , 0. – 0 с.
    
19. Stanley Weinstein, Stanley Weinstein. The Complete Guide to Fund-Raising Management (2nd Edition). – М.: , 0. – 0 с.
    
20. Robert A. Pitts, David Lei. Strategic Management With Infotrac: Building and Sustaining Competitive Advantage. – М.: , 0. – 0 с.
    
21. Mark E. Parry. Strategic Marketing Management: A Means-End Approach. – М.: , 0. – 0 с.
    
22. Joseph E. Stiglitz, Carl E. Walsh. Principles of Macroeconomics, Third Edition. – М.: , 0. – 0 с.
    
23. Joseph E. Stiglitz, Carl E. Walsh. Principles of Microeconomics, Third Edition. – М.: , 0. – 0 с.
    
24. Gary L. Gastineau, Mark P. Kritzman. Dictionary of Financial Risk Management, Third Edition. – М.: , 0. – 0 с.
    
25. Christy Heady. The Complete Idiot's Guide to Making Money on Wall Street, Third Edition (3rd Edition). – М.: , 0. – 0 с.
    
26. John C. Daresh. Supervision as Proactive Leadership, Third Edition. – М.: , 0. – 0 с.
    
27. TQM: Text with Cases, Third Edition (TQM: Text with Cases). – М.: , 2003. – 0 с.
    
28. J. Paul Peter, Jr, James H Donnelly. Preface to Marketing Management with PowerWeb. – М.: , 0. – 0 с.
    
29. Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. Services Marketing. – М.: , 0. – 0 с.
    
30. Russell D. Archibald. Managing High-Technology Programs and Projects, Third Edition. – М.: , 0. – 0 с.
    
31. Carol A. King. Professional Dining Room Management, 2nd Edition. – М.: , 0. – 0 с.
    
32. Renate Buber, Johannes Gadner, Lyn Richards. Applying Qualitative Methods to Marketing Management Research. – М.: , 0. – 0 с.
    
33. Lawrence S. Aft. Fundamentals of Industrial Quality Control, Third Edition. – М.: , 0. – 0 с.
    
34. Jodi Kastel. Healthcare IS/IT Industry Market Yearbook, Second Edition. – М.: , 0. – 0 с.
    
35. Frederick E. Webster. Industrial Marketing Strategy, 3rd Edition. – М.: , 0. – 0 с.
    
36. J. Paul Peter, Jr, James H Donnelly. Marketing Management: Knowledge & Skills. – М.: , 0. – 0 с.
    
37. Marketing Book, Fifth Edition. – М.: , 0. – 0 с.
    
38. Strategic Marketing Management (Butterworth-Heinemann Marketing Series). – М.: , 0. – 0 с.
    
39. K. Douglas Hoffman, John E. G. Bateson. Essentials of Services Marketing: Concepts, Strategies and Cases. – М.: , 0. – 0 с.
    
40. David L. Kurtz, Kenneth E. Clow. Services Marketing. – М.: , 0. – 0 с.
    
41. Raymond P. Fisk, Stephen J. Grove, Joby John. Services Marketing Self-Portraits: Introspections, Reflections, and Glimpses from the Experts. – М.: , 0. – 0 с.
    
42. Michael Czinkota, Masaaki Kotabe, Masaaki Kotabe Michael Czinkota. Marketing Management With Infotrac. – М.: , 0. – 0 с.
    
43. B. Wierenga, Gerrit Van Bruggen. Marketing Management Support Systems: Principles, Tools, and Implementation (INTERNATIONAL SERIES IN QUANTITATIVE MARKETING). – М.: , 0. – 0 с.
    
44. CIM Coursebook 02/03: Strategic Marketing Management: Planning and Control. – М.: , 0. – 0 с.
    
45. Marketing Research for Managers, Third Edition (Marketing Research for Managers). – М.: , 0. – 0 с.
    
46. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с.
    
47. Judy Strauss, Adel El-Ansary, Raymond Frost. E-Marketing, Third Edition. – М.: , 0. – 0 с.
    
48. Peter Loshin, John Vacca, Paul A. Murphy. Electronic Commerce, Third Edition. – М.: , 0. – 0 с.
    
49. Richard Gartee. Medical Manager Student Edition 10. – М.: , 0. – 0 с.
    
50. Jeffery N. Odum. Sterile Product Facility Design and Project Management, Second Edition. – М.: , 2004. – 0 с.
    
51. William J. Rothwell. Mastering the Instructional Design Process with CD-Rom: A Systematic Approach, Third Edition. – М.: , 2003. – 0 с.
    
52. Editors of McGraw-Hill. Resumes for Sales and Marketing Careers, Third edition (Professional Resumes Series). – М.: McGraw-Hill, 2005. – 144 с.
    
53. James M. Kouzes. The Leadership Practices Inventory (LPI): Participant's Workbook, Third Edition. – М.: , 2003. – 0 с.
    
54. Russell S. Winer. Marketing Management, Second Edition. – М.: , 2003. – 0 с.
    
55. J. Paul Peter. Preface to Marketing Management. – М.: , 2005. – 0 с.
    
56. J. Paul Peter. Marketing Management: Knowledge and Skills. – М.: , 2003. – 0 с.
    
57. John Mullins. Marketing Management: A Strategic Decision-Making Approach. – М.: , 2004. – 0 с.
    
58. Richard D. Metters, Kathryn H. King-Metters, Madeleine Pullman, Steve Walton. Successful Service Operations Management. – М.: South-Western College Pub, 2005. – 432 с.
    
59. Gwenda Syratt. Manual of Travel Agency Practice, Third Edition. – М.: , 2003. – 0 с.
    
60. Herman E. Zaccarelli. Crisp: Training Managers to Train, Third Edition : Developing Diverse Talents (Crisp Fifty-Minute Books (Paperback)). – М.: , 2004. – 0 с.
    
61. Roger Cartwright. Mastering Marketing Management (Palgrave Master Series). – М.: , 2003. – 0 с.
    
62. John S Oakland. Oakland on Quality Management, Third Edition. – М.: , 2004. – 0 с.
    
63. Mark E. Parry. Strategic Marketing Management (The Mcgraw-Hill Executive Mba Series). – М.: , 2004. – 0 с.
    
64. Audrey Gilmore. Services Marketing and Management. – М.: , 2003. – 0 с.
    
65. Grahame R. Dowling. The Art And Science of Marketing: Marketing for Marketing Managers. – М.: , 2005. – 0 с.
    
66. John A. Quelch. Global Marketing Management : A Casebook. – М.: , 2005. – 0 с.
    
67. LAL. Marketing Management Text and Cases. – М.: , 2004. – 0 с.
    
68. Richard M. S. Wilson. Strategic Marketing Management, Third Edition : planning, implementation and control. – М.: , 2005. – 0 с.
    
69. Ko de Ruyter. Research on International Service Marketing: A State of the Art (Advances in International Marketing) (Advances in International Marketing). – М.: , 2005. – 0 с.
    
70. Theodore Eisenberg. Bankruptcy and Debtor-Creditor Law: Cases and Materials, Third Edition (University Casebook Series). – М.: , 2004. – 760 с.
    
71. Philip Kotler, Kevin Lane Keller. Framework for Marketing Management (3rd Edition). – М.: Prentice Hall, 2006. – 384 с.
    
72. Ralph L Block. Investing in REITs: Real Estate Investment Trusts: Third Edition. – М.: Bloomberg Press, 2006. – 367 с.
    
73. Adrian Sargeant. Marketing Management for Nonprofit Organizations. – М.: , 2005. – 424 с.
    
74. The Water Encyclopedia, Third Edition: Hydrologic Data and Internet Resources. – М.: , 2007. – 1880 с.
    
75. Michael Sheimo. Stock Market Rules. – М.: , 2004. – 240 с.
    
76. Sarah Young Fisher, Susan Shelly. The Complete Idiot's Guide to Personal Finance in your 20s and 30s, Third Edition. – М.: , 2005. – 400 с.
    
77. Committee on Federal Regulation of Securities Committee. The Fund Director's Guidebook: Third Edition (Fund Director's Guidebook). – М.: , 2006. – 128 с.
    
78. Evelyn Ehrlich, Duke Fanelli. The Financial Services Marketing Handbook: Tactics and Techniques that Produce Results. – М.: , 2004. – 288 с.
    
79. Peter Mudie, Angela Pirrie. Services Marketing Management, Third Edition. – М.: , 2006. – 280 с.
    
80. K. Douglas Hoffman, John E.G. Bateson. Services Marketing: Concepts, Strategies, & Cases. – М.: , 2005. – 608 с.
    
81. Hans Kasper, Piet van Helsdingen, Mark Gabbott. Services Marketing Management: A Strategic Perspective. – М.: , 2006. – 572 с.
    
82. George Haddow, Jane Bullock. Introduction to Emergency Management, Second Edition (Butterworth-Heinemann Homeland Security). – М.: , 2005. – 424 с.
    
83. Russ Winer. Marketing Management (3rd Edition). – М.: , 2006. – 544 с.
    
84. H. David Sherman, Joe Zhu. Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA). – М.: , 2006. – 328 с.
    
85. Robyn Frank-Pedersen. Get Your M.B.A. Part-Time: For the Part-Time Student with a Full-Time Life, Third Edition. – М.: , 2004. – 304 с.
    
86. Vincent K. Omachonu, Joel E. Ross. Principles of Total Quality, Third Edition. – М.: , 2004. – 408 с.
    
87. Norton Paley. Manager's Guide to Competitive Marketing Strategies, Third Edition. – М.: , 2005. – 425 с.
    
88. Neil Baum. Marketing Your Clinical Practice, Third Edition. – М.: Jones and Bartlett Publishers, Inc., 2004. – 550 с.
    
89. Bill Mascull. Market Leader New Edition: Pre-intermediate Business: English Teacher's Resource Book (+ CD-ROM, DVD-ROM). – М.: Pearson Education Limited, 2007. – 160 с.
    
90. Bill Mascull, David Heitler. Market Leader New Edition: Upper Intermediate English Teacher's Book (+ CD-ROM, DVD-ROM). – М.: Pearson Education Limited, 2007. – 224 с.
    
91. Naresh K Malhotra. Basic Marketing Research (3rd Edition). – М.: , 2008. – 672 с.
    
92. David G. Luenberger, Yinyu Ye. Linear and Nonlinear Programming: Third Edition (International Series in Operations Research & Management Science). – М.: , 2008. – 544 с.
    
93. Pierre-Richard Agenor, Peter J. Montiel. Development Macroeconomics: Third Edition. – М.: , 2008. – 810 с.
    
94. Matt Makowicz. A Guide to MARKETING Managed Services - faster, easier & for greater profit. – М.: , 2008. – 260 с.
    
95. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
    
96. Alexander Chernev. Strategic Marketing Management, 3rd Edition. – М.: , 2008. – 260 с.
    
97. Alexander Chernev. Strategic Marketing Management. – М.: , 2008. – 260 с.
    
98. Evert Gummesson. Total Relationship Marketing, Third Edition: Marketing management, relationship strategy and CRM approaches for the network economy. – М.: , 2008. – 392 с.
    
99. Dave Chaffey, Paul Smith. eMarketing eXcellence, Third Edition: Planning and optimising your digital marketing (Emarketing Essentials). – М.: , 2008. – 528 с.
    
100. Bernard Davis, Andrew Lockwood, Ioannis Pantelidis, Peter Alcott. Food and Beverage Management, Fourth Edition. – М.: , 2008. – 448 с.
     
101. Damien Abbott. Encyclopedia of Real Estate Terms, Third Edition. – М.: , 2008. – 1536 с.
     
102. Sunderesh S. Heragu. Facilities Design, Third Edition (Facilities Design). – М.: , 2008. – 624 с.
     
103. Howard G. Birnberg. Project Management for Designers and Facilities Managers: Third Edition. – М.: , 2008. – 272 с.
     
104. John Williams, Tony Curtis, Anthony Annakin Smith. CIM Marketing Management in Practice Bundle. – М.: , 2008. – 848 с.
     
105. Jane Bullock, George Haddow, Damon P. Coppola, Sarp Yeletaysi. Introduction to Homeland Security, Third Edition: Principles of All-Hazards Response (Butterworth-Heinemann Homeland Security). – М.: , 2008. – 616 с.
     
106. Ivanka Menken, Gerard Blokdijk. ITIL Practitioner Plan and Improve (IPPI) All-in-one Exam Guide and Certification Work book; IT Service Management with Availabilty Management, Capacity ... Recovery, IT Service Continuity Management. – М.: , 2008. – 196 с.
     
107. Philip Kotler, Kevin Lane Keller, Ang Swee Hoon, Leong Siew Meng, Tan Chin Tiong. Marketing Management: An Asian Perspective - 5th Edition. – М.: , 2008. – 800 с.
     
108. Christopher Lovelock, Jochen Wirtz, Patricia Chew. Essentials of Services Marketing - 1st Edition. – М.: , 2008. – 600 с.
     
109. Philip Kotler, Kevin Lane Keller, Taihong Lu. Marketing Management in China. – М.: , 2008. – 736 с.
     
110. Richard M. S. Wilson and Colin Gilligan. Strategic Marketing Management: Planning, Implementation & Control. – М.: Elsevier Butterworth-Heinemann, 2008. – 888 с.
     
111. Alan L. Durham. Patent Law Essentials: A Concise Guide Third Edition. – М.: , 2009. – 0 с.
     
112. Alexander Chernev. Strategic Marketing Management, 5th Edition. – М.: , 2009. – 292 с.
     
113. David A. Anderson. Environmental Economics and Natural Resource Management Third Edition. – М.: , 2010. – 448 с.
     
114. Faustino Taderera. Applied Marketing Management: Marketing Plans, Strategy, Vision. – М.: , 2010. – 336 с.
     
115. Kathy Schwalbe. Revised An Introduction to Project Management, Third Edition: With Brief Guides to Microsoft Project 2010 and @task. – М.: , 2010. – 530 с.
     
116. Ching M. Chang. Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence. – М.: , 2010. – 720 с.
     
117. Mike Schultz. Professional Services Marketing. – М.: , 0. – 352 с.
     
118. Masaaki (Mike) Kotabe. Global Marketing Management, Fifth Edition International Student Version. – М.: , 0. – 744 с.
     
119. Robert D. Reid. Hospitality Marketing Management, Fourth Edition and NRAEF Workbook Package. – М.: , 2005. – 0 с.
     
120. John M Likakis. Global Marketing Management, Fifth Edition International Student Version. – М.: , 2004. – 0 с.
     
121. Philip Kotler, Kevin Keller. Marketing Management (14th Edition) (eText for iPad Series). – М.: , 2011. – 816 с.
     
122. Principles Of Services Marketing. – М.: , 2011. – 0 с.
     
123. Bonnie Snow. Drug Information: A Guide to Current Resources, Third Edition (Medical Library Association Guides) (Medical Library Association Guides). – М.: , 2008. – 546 с.
     
124. Hayes' Handbook of Pesticide Toxicology, Third Edition. – М.: , 2010. – 2000 с.
     
125. Edited by Lilian Edwards and Charlotte Waelde. Law and the Internet - Third Edition. – М.: , 2011. – 708 с.
     
126. Neurologic Emergencies, Third Edition. – М.: , 2011. – 396 с.
     
127. The Six Sigma Handbook, Third Edition. – М.: , 2011. – 560 с.
     
128. Psychiatry Board Review: Pearls Of Wisdom, Third Edition. – М.: , 2011. – 336 с.
     
129. Obstetrics And Gynecology Board Review: Pearls Of Wisdom, Third Edition. – М.: , 2011. – 628 с.
     
130. Pmp Project Management Professional Study Guide, Third Edition. – М.: , 2011. – 0 с.
     
131. It Project Management: On Track From Start To Finish, Third Edition. – М.: , 2011. – 0 с.
     
132. The Bond Book, Third Edition: Everything Investors Need To Know About Treasuries, Municipals, Gnmas, Corporates, Zeros, Bond Funds, Money Market Funds, And More. – М.: , 2011. – 400 с.
     
133. Tips & Traps For Negotiating Real Estate, Third Edition. – М.: , 2011. – 256 с.
     
134. Joe Celko. Joe Celko's SQL for Smarties: Advanced SQL Programming Third Edition (The Morgan Kaufmann Series in Data Management Systems). – М.: , 2005. – 840 с.
     
135. David A. J. Axson. Best Practices in Planning and Performance Management: Radically Rethinking Management for a Volatile World. – М.: John Wiley and Sons, Ltd, 2010. – 320 с.
     
136. Daniel Sebesta. Native-speaker status in the translation services market. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
     
137. Md. Abul Kalam Siddike. Application of Social Networking in Library Services Marketing. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
138. Pinigas Mbengo. Service Quality Management For Chiredzi Town Council's Beer Halls. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
139. Norazah Mohd Suki. Services Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
140. Market Leader 3rd Edition Extra Intermediate Coursebook and MyEnglishLab Pin Pack. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
3. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
4. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
5. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
6. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
7. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
8. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
9. Два монитора извольте, кофе-машину, широкое кресло, свободный график.... интервью с Ю. Малягановой, директором департамента управления персоналом SUP Media, А. Найко, специалистом по подбору персонала компании CUSTIS, А. Шевченко, руководителем отдела по подбору персонала компании Veeam Software в Европе и регионе Emerging Markets. В. Гусева, "Управление персоналом", N 9, май 2012 г.
10. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
11. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
12. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
13. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
14. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
15. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
16. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
17. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
18. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
19. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
20. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
21. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
22. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
23. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
24. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.