Результаты поиска

Лучшие результаты

1. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
   

Дополнительные результаты

1. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
2. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
3. Munawar Iqbal, David T. Llewellyn, International Conference on Islamic Economics and Banking 2000 Loughb. Islamic Banking and Finance: New Perspectives on Profit Sharing and Risk. – М.: , 0. – 0 с.
   
4. Bruce M.K. Mwiya. Credit Default; Need for Financial Sector Credit Reference Services: Evidence from the Developing World: A case of Zambia. – М.: , 2012. – 132 с.
   
5. Anne O. Krueger, Stanford University Center for Research on Economic Development and Po. Economic Policy Reforms and the Indian Economy. – М.: , 0. – 0 с.
   
6. Mark Casson, Andrew Godley, Seep-Conference on Economic Ethics and Philosophy 1998 Marienrode Mon. Cultural Factors in Economic Growth (Studies in Economic Ethics and Philosophy). – М.: , 0. – 0 с.
   
7. Kenneth Joseph Arrow, Yew-Kwang Ng, Xiaokai Yang, International Conference on "Increasing Returns and Economics analysis. Increasing Returns and Economic Analysis. – М.: , 0. – 0 с.
   
8. George Symeonidis. The Effects of Competition: Cartel Policy and the Evolution of Strategy and Structure in British Industry. – М.: , 0. – 0 с.
   
9. Peter Koslowski, hild Seep Conference on Economic Ethics and Philosophy 199 Marienrode. Theory of Capitalism in the German Economic Tradition. – М.: , 0. – 0 с.
   
10. Stephanie G. Sherman, V. Clayton Sherman. Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers. – М.: , 0. – 0 с.
    
11. Panel on Musculoskeletal Disorders and t, Commission on Behavioral & Social Scienc, National Research Council Institute of M. Musculoskeletal Disorders and the Workplace: Low Back and Upper Extremities. – М.: , 0. – 0 с.
    
12. I NATO Conference on Manpower Planning and Organization Design Stresa, Richard J. Niehaus, Donald T. Bryant, NATO Special Program Panel on Human Factors, NATO Special Program Panel on Systems Science. Manpower Planning and Organization Design. (NATO Conference Series : Ii, Systems Science, 7). – М.: , 0. – 0 с.
    
13. Dorothy J. Solinger, David A. Smith, Steven Topik, University of California Institute on Global Conflict and Cooperation. States and Sovereignty in the Global Economy. – М.: , 0. – 0 с.
    
14. National Research Council and Institute of Medicine, Committee on the Health and Safety Implications of Child Labor. Protecting Youth at Work: Health, Safety, and Development of Working Children and Adolescents in the United States. – М.: , 0. – 0 с.
    
15. Jeffrey A. McNeely, International Union for Conservation of Nature and Natural Resources, Ve World Congress on National Parks and Protected Areas 1992 Caracas. Expanding Partnerships in Conservation. – М.: , 0. – 0 с.
    
16. NATO Advanced Study Institute On: "Water Resources and Land-Use Planni, P. and Haimes, Y.Y. Laconte, Pierre Laconte, Yacov Y. Haimes, North Atlantic Treaty Organization, NATO Advanced Study Institute. Water Resources and Land-Use Planning: A Systems Approach (NATO Advanced Study Institutes Series). – М.: , 0. – 0 с.
    
17. International Conference on "Agrarian Relations and Rural Development, Madhura Swaminathan, V. K. Ramachandran. Agrarian Studies: Essays on Agrarian Relations in Less-Developed Countries. – М.: , 0. – 0 с.
    
18. Water Science and Technology Board, Commission on Geosciences Environment and Resources, National Research Council. Valuing Ground Water: Economic Concepts and Approaches. – М.: , 0. – 0 с.
    
19. Ifip Tc5, Wg5.12 International Conference on Enterprise Integration and, ?Kurt Kosanke, K. Kosanke, Kurt Kosanke. Enterprise Inter- And Intra-Organizational Integration: Building International Consensus (International Federation for Information Processing). – М.: , 0. – 0 с.
    
20. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
    
21. Garry Mitchell. The Heart of the Sale: Making the Customer's Need to Buy the Key to Successful Selling. – М.: , 0. – 0 с.
    
22. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
    
23. Rita M. Bruegger. Vacation Ownership Sales Training: The One-On-One Successful Training Guide for the First Year of Timeshare Sales. – М.: , 0. – 0 с.
    
24. Kurt Bauknecht, Sanjay Kumar Madria, Gunther Pernul, G. Pernul, International Conference on Electronic Commerce and Web Technologies 2. Electronic Commerce and Web Technologies: First International Conference, Ec-Web 2000, London, Uk, September 4-6, 2000 Proceedings (Lecture Notes in Computer Science, 1875). – М.: , 0. – 0 с.
    
25. Staff of the Joint Committee on Taxation. Review of the Present-law Tax And Immigration Treatment of Relinquishment of Citizenship And Termination of Long-term Residency. – М.: , 2005. – 0 с.
    
26. Bernd Stauss. Complaint Management : The Heart of CRM. – М.: , 2005. – 0 с.
    
27. Benjamin Parameswaran. The Liberalization of Maritime Transport Services: With Special Reference to the WTO/GATS Framework (Hamburg Studies on Maritime Affairs). – М.: , 2004. – 425 с.
    
28. House of Commons - Select Committee on the Modernisation of the House of Commons. Regional Accountability (Hc 282, Third Report of Session 2007-08 - Report, Together With Formal Minutes, Oral and Written Evidence). – М.: , 2008. – 161 с.
    
29. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
    
30. John Witte. The Teachings of Modern Orthodox Christianity on Law, Politics and Human Nature. – М.: , 2007. – 368 с.
    
31. The Council on Hotel, Restaurant and Institutional Education. A Guide to College Programs in Hospitality and Tourism. – М.: , 1995. – 504 с.
    
32. CRC. The Effects of Tropical Storm Agnes on the Chesape ake Bay Estuarine System. – М.: , 1977. – 0 с.
    
33. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
    
34. Ugonna Onochie Aralu. Effect of Information Support System on ICT Use in Distance Learning. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
    
35. Achal Kathuria. Effects of Low-Temperature Operation on the Performance of MOSFETs. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
36. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
37. Charles M.M. Ondieki,Elifas Bisanda and Wilson Ogola. The Effect of Artisan's and Business Attributes on Arc Welding Quality. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
    
38. Rehema Ndeda,James Keraita and Paul Kioni. Effect of Cut Parameters on Laser Micromachining of Polymers. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
39. Ardy Arsyad. Effect of Limited Site Investigations on the Design of Pile Foundation. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
    
40. Khalil M. Elkhateeb. Effects of Indoor Environmental Quality on The Employees of IUG. – М.: LAP Lambert Academic Publishing, 2014. – 156 с.
    
41. Maged Hosny Kandeal. How to Evaluate Effect of the Shade Type on Feedlot Cattle Performance. – М.: LAP Lambert Academic Publishing, 2011. – 152 с.
    
42. Santosh Kumar and Surendra Singh. Effect Of Physical Education Programme On Students Of Utttar Pradesh. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
43. Ziad Altahayneh. Effects of Coaches’ Behaviors on Athletes' Satisfaction and Burnout. – М.: Scholars' Press, 2014. – 168 с.
    
44. Ishu Kataria,Priti Rishi Lal and S.P. Sahni. Effect of Hydration Status on Psycho-physiological profile of Athletes. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
    
45. Manharleen Kaur. Effects of Dynamic & PNF Stretching on Power & Endurance Athletes. – М.: LAP Lambert Academic Publishing, 2014. – 128 с.
    
46. Guy Gniotczynski. The Effect of Gender on Imagery in Golf Putting and Driving. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
    
47. Bedassa Reba and Alok Tiwari. Effect of Inadequate Sanitation Infrastructure on Human Health. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
48. Alexey Moisseyev and . University of Nebraska. Effect of Social Media on Crowd Funding Project Results. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
    
49. Mundia Libati. Effects of non-heterosexuality laws on Zambia's fight against HIV/AIDS. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
    
50. Buzeye Zegeye. Comparative Study on Management Practices of Ghion and Global Hotels. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
51. Yunzhou Zhang. A Study on the Effects of Superstition as Destination Attractiveness. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
    
52. Mildred Zipporah Mwendwa. Effects of Music Celebrity Endorsement on TV Advertisements on Youth. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
    
53. Erisela Marko. THE EFFECTS OF NEW COMMUNICATION TECHNOLOGIES ON TEENAGERS. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
    
54. Iffat Afzal,Majid Sajeel and Shahid Mahmood. Effect Of Vinegarized Copper Sulphate On Broiler Chicks. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
    
55. Dilawar Hussain,Muhammad Khalil Nawaz and Abdul Razaq. Effect of Cobalt Supplemented Diets on Cyprinus Carpio (common Carp). – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
56. Shivanna N. and Geeta R. Koppad. Effect of Tobacco Extract on Larval Behavior and Fitness in Drosophila. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
57. Niladri Hazra and Gargi Pal. Effects of Selected Non-Predators on the Chironomid Larvae (Diptera). – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
58. Muhammad Zaheer Khan,Maria Zaheer and Darakhshan Abbas. Effect of selected pesticides on common skittering frog. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
59. Alaa El-Din Sayed,Imam Mekkawy and Usama Mahmoud. Effect of Ultraviolet Radiation on Catfish Embryos. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
    
60. Benito de Celis Alonso. An EPI and fMRI Assessment of the Effect of Viscosity on Satiety. – М.: Scholars' Press, 2013. – 152 с.
    
61. Arunkumar Gopalakrishnan. Effect Of Mobile Phone Radiation On Antibiotic Sensitivity. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
    
62. Kranthi Sale,Prakash S.G.R and Shivaprasad Boddupally. Development of Frequency Specific Gap Detection Test. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
    
63. Adekunle Oyedele. Effects of Agricultural Credit on Farm Profit and Households Welfare. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
    
64. Hafiz Saeed-ur-Rehman. Effect of foliar applied chemicals on drought tolerance in wheat. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
65. Diane Bajramaj-Vasquez. Effects of Glycerol Versus Corn on Milk Composition in Dairy Cows. – М.: LAP Lambert Academic Publishing, 2015. – 72 с.
    
66. Kashif Bashir and Safdar Ali. Effect of different phosphorus levels on growth and nitrogen fixation. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
67. Bishnu Ray,Samsun Nahar and Mrinal Saha. Effects of some selected pesticides on the mortality of tilapia fish. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
68. SUDHIR KUMAR SHARMA. EFFECT OF FLY ASH ADDITION ON SOIL PROPERTIES AND CROP PRODUCTIVITY. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
    
69. Elizabeth Mfune Mubukwanu. EFFECTS OF AN AGRIBUSINESS COLLAPSE ON CONTRACT GROWERS. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
    
70. Reham M. Ibrahim,Samia M. Kamal and Nadia L. Soliman. The Effect of Hyaluronic Acid Fillers on the Buccal Mucosa of Rabbits. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
    
71. Kamal Ahmad Khidir,Ismail Kakey and Sarmad Raheem Kareem. Effects of Green Tea Extract. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
72. Binu B. Peniel. The Impact of Pre-Marital Counseling on Marital Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
73. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
    
74. Manjari Murali. Synaptic Effects of Nicotine Exposure in the Brain Reward Circuit. – М.: Scholars' Press, 2013. – 148 с.
    
75. Jomon N. Baby,K. Pramod and J. Valsalakumari. Unveiling the Effects of Formulation Parameters on Liquisolid Compacts. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
76. Jaydhaval Vora and Natasha Kalia. To Evaluate Effect of Dentin Bonding Agents on Properties of Amalgam. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
    
77. Nada Z. Mohammed,Tarik Y. K.Bashi and Amer A. Taqa. The Effect of Chemical Materials on the Properties of Dental Stone. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
78. Harsh Priya,Manoj Kumar and Himanshu Shrinkhal. Effect Of General Health Education On Oral Health In Anganwadi Schools. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
79. Chibuzo Amaefula. Impacts of Macroeconomic Factors on stock returns and volatility. – М.: LAP Lambert Academic Publishing, 2014. – 256 с.
    
80. Amjad Al-Nasser. Measuring Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
81. Saima Jahan,Surmad Umar and Samina Jahan. Impact Of Customer Service Elements On Customer Satisfaction &Loyality. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
82. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
83. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
84. Smriti Mishra. Immediate Effect of Talocrural Joint Manipulation on Foot Function. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
85. Benedict M. Mwenji. The Effects of Flat Worm Infections on Occupational Health. – М.: LAP Lambert Academic Publishing, 2012. – 636 с.
    
86. Quintin Scott. The Effects of Acute Resistance Exercise on Arterial Function. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
87. Mina Abdolhosseinzadeh Amini. The Effect of Language Education Software on Grammar in EFL. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
    
88. Ayalew Temesgen Eticha. The Effect of Using Concept Map on Students' Achievement in Chemistry. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
    
89. Kalimullah Khan. UX in mobile phones to ensure customer satisfaction and loyalty. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
90. Long Le,Kevin Jeffay and F. Donelson Smith. The Effects of Active Queue Management on TCP Application Performance. – М.: LAP Lambert Academic Publishing, 2009. – 220 с.
    
91. Madiha Ijaz and Wasif Siddiqi. Impact of Trade in Services on Employment. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
    
92. Andreea Apostu. The Effects of Diversification Strategies on Capital Structure. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
93. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
    
94. Murad Ahmed. Effect of Off-Farm Income on Farm Production and Determinants. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
    
95. Jackson Lemomo Ole kulet,Daniel Auka and Simeon Kipchumba. Effects Of Relational Social Capital On Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
96. Solomon Leiro Letangule. Effects of Innovation Strategies on Mobile Service Providers in Kenya. – М.: Scholars' Press, 2014. – 176 с.
    
97. Syed Ali Naqi and Hakeem ur Rehman. Effects of Conformance Costs Over Non-Conformance Costs. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
    
98. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
99. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
100. Shaskia Soekhoe. The Effects of Working Capital Management on Profitability. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
101. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
     
102. Md. Abul Kalam Azad and Md. Waleed Ashraf. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
103. John Twahirwa. Impact Of Remuneration On Job Satisfaction And Commitment. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
104. Kennedy Ntabo Otiso. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
105. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
106. Kenneth Amoah-Binfoh and Priscilla Bempah Botwe. The effects of pricing on brand equity. – М.: LAP Lambert Academic Publishing, 2015. – 144 с.
     
107. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
108. Leonard Langat,Bernard K. Rop and Bellah Chepkulei. Effect of Interest Rates Spread on Performance. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
109. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
110. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
111. Fadi Fathi Zidan. The Effect of Employee Satisfaction on Employee Attitude And Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
     
112. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
     
113. Afrouz Mazaheri Tehrani. The Effect of Extrinsic Determinants on Consumer Evaluation. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
114. Juhani Kuokkanen. Customer Satisfaction and Word-of-Mouth Behavior. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
     
115. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
116. Amna Arif and Muhammad Nadeem Salam. Impact of Corporate Social Responsibility On Brand Image. – М.: LAP Lambert Academic Publishing, 2012. – 308 с.
     
117. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
118. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
119. Carlijn Evers. Effects of Return Commission. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
120. AMASSOMA DITIMI and Nduka Kelechi Sylvia. THE EFFECT OF CORPORATE IMAGE ON CUSTOMER''S SATISFACTION. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
121. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
122. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
123. Linus Ivarsson,Alexander Nilsson and Torbjorn Rimfalt. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
124. Carlos Alfredo Mansilla. The Effect of Geographic Definition on Market Share. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
125. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
126. Faheem Shahzad. Impact of Direct Marketing on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
     
127. Jusuf Zeqiri. Customer Satisfaction with Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
     
128. Gladness Kaseka. Effectiveness of Bank Advertisements in Attracting customers. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
     
129. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
130. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
     
131. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
132. Tugce Karpuzcu. Impact of e-Services on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
     
133. Pravin Kumar Bhoyar. Effectiveness of FMCG Distribution Channels. – М.: LAP Lambert Academic Publishing, 2013. – 256 с.
     
134. Alireza Miremadi and Ali Beheshtinejad. Customer Loyalty and Retention for High Tech Product. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
135. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
136. Kamelia Chaichi. Impact of Employee Training on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
137. Thomas Mayawu. Effects of Northern Uganda Insurgency on Education. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
138. Zain Anis. Effect of Oil Price Volatility on Stock Prices and Trading volume. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
139. Navnita Megnani. Functioning of Bancassurance in life insurance in Mumbai City. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
140. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
5. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
6. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
7. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
8. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
9. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
10. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
11. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
12. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
13. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
14. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
15. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
16. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
17. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
18. Критика on-line. интервью с О. Киселевой, руководителем компании World Gym Consulting. С. Сипатов, "Управление персоналом", N 14, июль 2010 г.
19. On-line коммуникации: от классики до web 2.0-технологий. И. Широкова, "Ремедиум", № 7, июль 2010.
20. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
21. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
22. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
23. Когда бизнес и власть встретятся on-line?. И. Пискун, "Московский бухгалтер", № 8, апрель 2009.
24. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
25. Сдача отчетности on-line: прогресс налицо. М. Дудко, "Консультант", № 13, июль 2008.
26. On-line рекрутмент. интервью с О. Бруковской, директором по маркетингу и PR группы компаний HeadHunter, А. Куракиным, заместителем генерального директора ООО "РДВ-медиа-групп", Я. Топорковым, директором по связям с общественностью ООО "СуперДжоб", С. Сторожевым, руководителем проектов Joblist и 100 Работ. "Управление персоналом", № 7, апрель 2008.