Результаты поиска

Лучшие результаты

1. Michael R. Solomon. Conquering Consumerspace. Marketing Strategies for a Branded World. – М.: AMACOM/American Management Association, 2004. – 276 с.
   
2. Gerald Zaltman. How Customers Think: Essential Insights into the Mind of the Market. – М.: Harvard Business School Press, 2003. – 352 с.
   
3. Mr Otoabasi Umonting. How To Use Freebies To Connect With Your Customers And Grow Your Business: What Giving Can Do For You And Your Business (Volume 74). – М.: , 2012. – 86 с.
   
4. Thelma L. Horton. Write an EBook: Create Passive Income Streams for Your Business. – М.: , 2012. – 68 с.
   
5. Creating Value: Successful Business Strategies. – М.: , 0. – 0 с.
   
6. Bob Popyk. Here's My Card: How to Network Using Your Business Card to Actually Create More Business. – М.: , 0. – 0 с.
   
7. Winning the Knowledge Game : Smarter Learning for Business Excellence. – М.: , 2003. – 0 с.
   
8. Horst Bergmann, Kathleen Hurson, Darlene Russ-Eft. Everyone a Leader : A Grassroots Model for the New Workplace. – М.: , 0. – 0 с.
   
9. Vincent P. Barabba. Meeting of the Minds: Creating the Market-Based Enterprise. – М.: , 0. – 0 с.
   
10. Inside the Minds Staff. The Educator: The Art & Science of Providing an Excellent Education (for Teachers of All Levels & Types). – М.: , 0. – 0 с.
    
11. Merryle Stanley Rukeyser. The Common Sense of Money and Investments (Wiley Investment Classic). – М.: , 0. – 0 с.
    
12. Murray Hiebert. Powerful Professionals: Getting Your Expertise Used Inside Your Organization. – М.: , 0. – 0 с.
    
13. Ph.D. Laurence G. Weinzimmer. Fast Growth. – М.: , 0. – 0 с.
    
14. David Covey. Mind Your PS & Qs. – М.: , 0. – 0 с.
    
15. Phil Lempert. Being the Shopper: Understanding the Buyer's Choice. – М.: , 0. – 0 с.
    
16. David P. Snyder. How to Mind Read Your Customers. – М.: , 0. – 0 с.
    
17. Mary Naylor, Susan Greco. Customer Chemistry: How to Keep the Customers You Want-And Say "Good-Bye" to the Ones You Don't. – М.: , 0. – 0 с.
    
18. Harry Alder. Mind to Mind Marketing: Communicate With your Customers and Create a 'Segment of One'. – М.: , 0. – 0 с.
    
19. Ian H. Gordon. Relationship Marketing : New Strategies, Techniques and Technologies to Win the Customers You Want and Keep Them Forever. – М.: John Wiley and Sons, Ltd, 1998. – 336 с.
    
20. Jeffrey Gitomer, Ron Zemke. Knock Your Socks Off Selling. – М.: AMACOM/American Management Association, 1999. – 206 с.
    
21. C. Britt Beemer, Robert L. Shook. Predatory Marketing: What Everyone in Business Needs to Know to Win Today's Consumer. – М.: , 0. – 0 с.
    
22. Jo Alice Hughes. The Art of Building a Brand: CEOs from BBDO Worldwide, Global Fluency, Stanton Crenshaw Communications & More on the Secrets Behind Successful Branding . – М.: Aspatore Books, 2002. – 256 с.
    
23. T. J. Tedesco, Mike Stevens, Henry Mortimer. Win Top-of-Mind Positioning. – М.: , 0. – 0 с.
    
24. Renee E. Kennedy, Kent Terry. Create Web Content That Sells! Wow Your Market With Writing Strategies, Search Engine Hints, and Graphic Tips That Work. – М.: , 0. – 0 с.
    
25. David B. Wolfe, Robert Snyder. Ageless Marketing : Strategies for Reaching the Hearts and Minds of the New Customer Majority. – М.: , 0. – 0 с.
    
26. Tom Copeland. Family Child Care Marketing Guide: How to Build Enrollment and Promote Your Business As a Child Professional (Redleaf Business Series). – М.: , 0. – 0 с.
    
27. Elias M. Awad. Electronic Commerce. – М.: , 0. – 0 с.
    
28. David Olive. The Quotable Tycoon: An Irreverent Collection Of Brutally Honest And Inspirational Business Wisdom. – М.: , 2004. – 0 с.
    
29. Susan Hodgkinson. The Leader's Edge : Using Personal Branding to Drive Performance and Profit. – М.: , 2005. – 0 с.
    
30. Kari A. Russ. Wireless Leadership Strategies: Industry Insiders on Cutting Costs and Growing Profits while Staying Customer-Focused. – М.: , 2005. – 0 с.
    
31. Rick Bellingham. The Leadership Lexicon. – М.: , 2005. – 0 с.
    
32. Aspatore Books. Insurance Leadership Strategies: Leading CEOs on Assessing Risk and Ensuring Success (Inside the Minds). – М.: , 2005. – 0 с.
    
33. Aspatore Books. Staffing Leadership Strategies: Best Practices for Working with Customers (Inside the Minds). – М.: , 2005. – 0 с.
    
34. Karl Hellman. The Customer Learning Curve : Creating Profits from Marketing Chaos. – М.: , 2003. – 0 с.
    
35. Aspatore Books. Marketing Best Practices: Marketing Executives from Bank of America, Porsche, and More on Brand Management, Customer Awareness & Developing Strategic Initiatives (Inside the Minds). – М.: , 2005. – 0 с.
    
36. Aspatore Books. Sales Leadership Strategies: Top VPs on Increasing Sales & Inspiring Your Team (Inside the Minds). – М.: , 2005. – 0 с.
    
37. Aspatore Books. Inside the Minds: Buying a Franchise--Industry Insiders from AAMCO Transmissions, Auntie Anne?s Inc., & More on Identifying Opportunities and Chartering Successful Businesses. – М.: , 2004. – 0 с.
    
38. Ray Silverstein. "Best Secrets of Great Small Businesses: Creative, Innovative, and Cost-Saving Ideas from Great Business Minds". – М.: Sourcebooks, Inc., 2006. – 256 с.
    
39. Nick Wreden. Profit Brand: How to Increase the Profitability, Accountability & Sustainability of Brands. – М.: , 2007. – 240 с.
    
40. Jack Stahl. Lessons on Leadership: The 7 Fundamental Management Skills for Leaders at All Levels. – М.: , 2007. – 240 с.
    
41. Nancy Spears. Buddha: 9 to 5: The Eightfold Path to Enlightening Your Workplace and Improving Your Bottom Line. – М.: , 2007. – 184 с.
    
42. Gerhard Gschwandtner. Everything I Know About Sales Success: The World's Greatest Business Minds Reveal Their Formulas for Winning the Hearts and Minds. – М.: , 2006. – 256 с.
    
43. Steve W. Martin. Heavy Hitter Selling: How Successful Salespeople Use Language and Intuition to Persuade Customers to Buy. – М.: , 2006. – 384 с.
    
44. David L. Kirp. Shakespeare, Einstein, and the Bottom Line: The Marketing of Higher Education. – М.: , 2004. – 328 с.
    
45. Larry Cuban. The Blackboard and the Bottom Line: Why Schools Can't Be Businesses. – М.: , 2005. – 272 с.
    
46. Michael J. Silverstein, John Butman. Treasure Hunt: Inside the Mind of the New Consumer. – М.: , 2006. – 272 с.
    
47. Leon Gorman. L.L. Bean: The Making of an American Icon. – М.: , 2006. – 336 с.
    
48. Steve Katz. Lion Taming. – М.: , 2005. – 304 с.
    
49. Neale Martin. Habit: The 95% of Behavior Marketers Ignore. – М.: , 2008. – 208 с.
    
50. Lee J. Colan. Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results. – М.: , 2008. – 204 с.
    
51. Ouellette and Associations Consulting Inc. Leading IT Transformation. – М.: , 2008. – 200 с.
    
52. Dave Kahle. Question Your Way to Sales Success: Gain the Competitive Edge and Make Every Answer Count. – М.: , 2008. – 224 с.
    
53. Aaron Shapiro. The Ten Commandments of Selling: Making the Impossible Possible. – М.: , 2008. – 128 с.
    
54. The Five Most Important Questions You Will Ever Ask About Your Organization. – М.: Jossey-Bass, 2008. – 144 с.
    
55. Hamish Pringle, Peter Field. Brand Immortality: How Brands Can Live Long and Prosper. – М.: , 2009. – 330 с.
    
56. Anne-Marie Fink. The Moneymakers: How Extraordinary Managers Win in a World Turned Upside Down. – М.: , 2009. – 320 с.
    
57. Tron Jordheim. Rent It Up! Four Steps to Unlocking the Profit Potential in Your Self-Storage Business. – М.: , 2009. – 128 с.
    
58. David L. Dotlich, Peter C. Cairo, Stephen H. Rhinesmith, Ron Meeks, Delta Organization & Leadership. The 2009 Pfeiffer Annual: Leadership Development (J-B US non-Franchise Leadership). – М.: , 2009. – 368 с.
    
59. Laurie Young. Marketing Technology as a Service. – М.: , 2010. – 336 с.
    
60. Gary Bertwistle. The Vibe: The Marketing Handbook for Every Product, Service and Industry. – М.: , 2010. – 168 с.
    
61. Merryle Stanley Rukeyser. The Common Sense of Money and Investments. – М.: , 1999. – 352 с.
    
62. Danny Ertel, Mark Gordon. The Point of the Deal: How to Negotiate when Yes is not Enough. – М.: Harvard Business School Press, 2007. – 298 с.
    
63. David Royse, Bruce A. Thyer, Deborah K. Padgett. Program Evaluation: An Introduction. – М.: Wadsworth Publishing, 2010. – 404 с.
    
64. Howard Gardner. Changing Minds: The Art And Science of Changing Our Own And Other People's Minds (Leadership for the Common Good). – М.: Harvard Business School Press, 2006. – 244 с.
    
65. A. K. Pradeep. The Buying Brain. – М.: , 2010. – 272 с.
    
66. The Mind Of The Customer. – М.: , 2011. – 304 с.
    
67. Mind Performance Projects For The Evil Genius: 19 Brain-Bending Bio Hacks. – М.: , 2011. – 240 с.
    
68. The Winner'S Attitude: Using The "Switch" Method To Change How You Deal With Difficult People And Get The Best Out Of Any Situation At Work. – М.: , 2011. – 224 с.
    
69. Engaging The Hearts And Minds Of All Your Employees: How To Ignite Passionate Performance For Better Business Results. – М.: , 2011. – 204 с.
    
70. Everything I Know About Sales Success: The World'S Greatest Business Minds Reveal Their Formulas For Winning The Hearts And Minds. – М.: , 2011. – 256 с.
    
71. The New Age Of Innovation: Driving Cocreated Value Through Global Networks. – М.: , 2011. – 304 с.
    
72. Managing Knock Your Socks Off Service. – М.: , 2011. – 224 с.
    
73. Brian Solis. What's the Future of Business: Changing the Way Businesses Create Experiences. – М.: Wiley, 2013. – 224 с.
    
74. Google+ Marketing For Dummies. – М.: , 2013. – 336 с.
    
75. Dullal Ghosh,Mohammad Abu-Alqumsan and Mats Hanson. Commanding An Avatar Through Mind. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
    
76. Katta G. Durga Prasad. Integrating Product Design and Supply Chain Design Through QFD. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
    
77. Otis D. Alexander. LGBT & Public Library Services. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
78. Yeslam Al-Saggaf. Online Communities in Saudi Arabia. – М.: LAP Lambert Academic Publishing, 2012. – 248 с.
    
79. Md. Nazrul Islam and Repon Mahmud. Mitigation and Adaptation Strategies of Cyclones in Bangladesh. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
    
80. Fernando Gutierrez Hidalgo and Domi Romero Funez. THE EIGHTEENTH CENTURY: A LIVELY PERIOD FOR THE QUALITY CONTROL. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
    
81. Riina Koris. Brand Personality as an Image Conveyor. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
    
82. Guanglei Liu. Practical Dynamic Thermal Management on Intel Desktop Computer. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
83. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
84. Furhan Mehmood and Rajia Rafique. Information Security in Financial Organizations. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
    
85. Craig Maddron. International Leadership and Negotiations. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
86. Zahra Sadeghi and Hadi Farid. Customer Behavior and Online Satisfaction: Impacts of Critical Factors. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
87. Pankaj Aswal and Manish Kumar. Expanding the horizon of Blue Ocean. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
88. Swati Pokhriyal. Comparative study of personal loans in major banks. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
89. Samia Ilyas Siddiqui,Shaista Jabeen and Mubashra Mumtaz. Whether cell phone is a necessity or a luxurious item?. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
90. Hossein Miladian. The Effect of Personality Traits on the Bank's Customer. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
    
91. Paul Mwenda. Effect Of Institutional Factors On Competitiveness Of Universities. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
92. Amna Arif and Muhammad Nadeem Salam. Impact of Corporate Social Responsibility On Brand Image. – М.: LAP Lambert Academic Publishing, 2012. – 308 с.
    
93. Ayca Can Kirgiz. City Branding Based on Marketing Aesthetics. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
    
94. Harishchandra Singh Rathod,Dimple Thadhani and Reshma Nair. Color Congruence as an Influential Cue in Brand Attitude Formation. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
    
95. Syeda Sani-e-Zahra Bukhari. Shift in Consumer Preferences Regarding Soft Drinks. – М.: LAP Lambert Academic Publishing, 2015. – 84 с.
    
96. Dr. Deepak Jain. Winning at Unorganized Retail: An Indian Perspective and Experiences. – М.: LAP Lambert Academic Publishing, 2011. – 652 с.
    
97. Madhavi Vemuri. Critical Role of Strategic Planners. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
    
98. Asad Javaid. Neurominds. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
99. Kiran G. and Kadakol A.M. Mind Mapping of Customer satisfaction Towards Business Dailies. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
100. Sumit Prasad and Anupa Chaudhary. Customer Buying Behavior of Insurance Policy. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
     
101. Sonia Chawla. Risk Analysis in Life Insurance Industry. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
     
102. Madhu Sudana Parida. Spiritually Industrial Engagement. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
103. Magdaline Wanjiru. Applying Relationship Marketing. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
104. AGILE SELLING. – М.: , . –  с.
     
105. Digital Marketing For Dummies. – М.: , . –  с.
     

Дополнительные результаты

1. Gerald Zaltman. How Customers Think: Essential Insights into the Mind of the Market. – М.: Harvard Business School Press, 2003. – 352 с.
   
2. Akin Akinyemi. The Spirit of Workmanship. – М.: , 2012. – 88 с.
   
3. R. Maria Kimme. Calling the Customer: Factors that determine a successful outsourcing relationship. – М.: , 2012. – 228 с.
   
4. Chin Kiat Chua. The Making of Captains of Lives : Prison Reform in Singapore 1999 to 2007. – М.: , 2012. – 100 с.
   
5. Loice Koskei. A Survey of Credit Risk Management Techniques:: The Case of Micro- Finance Institutions in Kenya. – М.: , 2012. – 88 с.
   
6. Al Jamal Mustafa Shindaini, Tanmoy Debnath. The Customer Satisfaction on Debit Card: A case study on Standard Bank Limited,Khulna, Bangladesh. – М.: , 2012. – 76 с.
   
7. Thomas Lundqvist. Law of sales - how to get the customer to buy. – М.: , 2012. – 146 с.
   
8. Aspatore Books Staff, InsideTheMinds.com, Mark Macenka, Joseph Hoffman, John Abraham, Patrick Ennis, Mary Ann Jorgenson, Gerard DiFiore, Sam Colella, Robert Chefitz. Inside the Minds: Leading Deal Makers - Top Venture Capitalists & Lawyers Share Their Knowledge on the Art of Deal Making and Negotiations. – М.: , 0. – 0 с.
   
9. F. J. Chu. The Mind of the Market: Spiritual Lessons for the Active Investor. – М.: , 0. – 0 с.
   
10. Inside the Minds Staff, Wayne von Borstel, Glenn G. Kautt. The Invincibility Shield for Investors: Minimizing Losses, Maximizing Gains and Drafting a More Secure Financial Plan. – М.: , 0. – 0 с.
    
11. John McKean. Information Masters: Secrets of the Customer Race. – М.: , 0. – 0 с.
    
12. M. Larry Shillito, M Larry Shillito. Acquiring, Processing, and Deploying Voice of the Customer. – М.: , 0. – 0 с.
    
13. Barbara A. Gutek. The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series). – М.: , 0. – 0 с.
    
14. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с.
    
15. Jeffrey E. Garten. The Mind of the CEO. – М.: , 0. – 0 с.
    
16. Aspatore Books Staff. The Art & Science of Being a Doctor: Leading Doctors from UPENN, Columbia University, NY Medical College & More on the Secrets to Professional and Personal Success as a Doctor (Inside the Minds). – М.: , 0. – 0 с.
    
17. Inside the Minds Staff. The Educator: The Art & Science of Providing an Excellent Education (for Teachers of All Levels & Types). – М.: , 0. – 0 с.
    
18. Gary Burchill, Christina Hepner Brodie. Voices into Choices. Acting on the Voice of the Customer. – М.: Joiner Assoc, 1997. – 448 с.
    
19. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
    
20. Aspatore Books Staff, InsideTheMinds.com, Scott Opsal, Victoria Collins, Howard Weiss, Sanford B. Axelroth, Robert A. Studen, Gilda Borenstein, Josephine Jimenez, Robert G. Morris. Inside the Minds: Leading Wall Street Investors - Senior Investment Advisors from Merrill Lynch, Bank of America, Montgomery Asset Management & More on the Secrets to Successful Investments in a Down Economy. – М.: , 0. – 0 с.
    
21. Thomas K. Wentz, Sally Francis. Transformational Change: How to Transform Mass Production Thinking to Meet the Challenge of Mass Customization. – М.: , 0. – 0 с.
    
22. James H. Donnell. 25 Management Lessons From the Customer's Side of the Counter. – М.: , 0. – 0 с.
    
23. Francois Dupuy. The Customer's Victory: From Corporation to Co-Operation. – М.: , 0. – 0 с.
    
24. Peggy Carlaw, Vasudha Kathleen Deming. The Big Book of Customer Service Training Games. – М.: McGraw-Hill Companies, 1999. – 224 с.
    
25. Jeff Gee, Val Gee. The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers. – М.: , 0. – 0 с.
    
26. Michael D. Eisner. Be Our Guest: Perfecting the Аrt of Customer Service. – М.: Disney Enterprises, 0. – 208 с.
    
27. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
    
28. Uly Meixner, Erich Mock. The "OH Norman" Diary: The Moment of Truth - Selling to Your Customer's Needs. – М.: , 0. – 0 с.
    
29. David P. Snyder. How to Mind Read Your Customers. – М.: , 0. – 0 с.
    
30. Kristin Anderson, Ron Zemke. Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series). – М.: , 0. – 0 с.
    
31. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
    
32. Shaun Belding. Winning With the Customer from Hell: A Survival Guide (Winning With the . . . from Hell). – М.: , 0. – 0 с.
    
33. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
    
34. Mary Naylor, Susan Greco. Customer Chemistry: How to Keep the Customers You Want-And Say "Good-Bye" to the Ones You Don't. – М.: , 0. – 0 с.
    
35. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с.
    
36. Ian H. Gordon. Relationship Marketing : New Strategies, Techniques and Technologies to Win the Customers You Want and Keep Them Forever. – М.: John Wiley and Sons, Ltd, 1998. – 336 с.
    
37. Frank Bradley. Strategic Marketing : In the Customer Driven Organization. – М.: , 0. – 0 с.
    
38. Denison Hatch. Method Marketing: How to Make a Fortune by Getting Inside the Heads of Your Customers. – М.: , 0. – 0 с.
    
39. Jo Alice Hughes. The Art of Building a Brand: CEOs from BBDO Worldwide, Global Fluency, Stanton Crenshaw Communications & More on the Secrets Behind Successful Branding . – М.: Aspatore Books, 2002. – 256 с.
    
40. David B. Wolfe, Robert Snyder. Ageless Marketing : Strategies for Reaching the Hearts and Minds of the New Customer Majority. – М.: , 0. – 0 с.
    
41. The Million Dollar Round Table Center for Productivity. Million Dollar Selling Techniques (MILLION DOLLAR ROUND TABLE). – М.: , 0. – 0 с.
    
42. John Abram. The Seven Myths of Customer Management : How to be Customer-Driven Without Being Customer-Led. – М.: , 2003. – 0 с.
    
43. Jay R. Galbraith. Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process (Jossey Bass Business and Management Series). – М.: , 2005. – 0 с.
    
44. Leon Levy. The Mind of Wall Street. – М.: , 2004. – 0 с.
    
45. Michael Schell. The Customer Approved Small Business: Success Secrets For Developing Your Small Business (Approved). – М.: , 2004. – 0 с.
    
46. Karl Hellman. The Customer Learning Curve : Creating Profits from Marketing Chaos. – М.: , 2003. – 0 с.
    
47. Colin Shaw. The DNA of Customer Experience: How Emotions Drive Value. – М.: Palgrave Macmillan, 2007. – 288 с.
    
48. Richard L. Peterson. Inside the Investor's Brain: The Power of Mind Over Money (Wiley Trading). – М.: , 2007. – 392 с.
    
49. Nick Wreden. Profit Brand: How to Increase the Profitability, Accountability & Sustainability of Brands. – М.: , 2007. – 240 с.
    
50. Bill Welter, Jean Egmon. The Prepared Mind of a Leader: Eight Skills Leaders Use to Innovate, Make Decisions, and Solve Problems. – М.: , 2005. – 304 с.
    
51. Naomi Black. Two Sides to Every Coin... The Customer Isn't Always Right!. – М.: , 2004. – 190 с.
    
52. Michael J. Silverstein, John Butman. Treasure Hunt: Inside the Mind of the New Consumer. – М.: , 2006. – 272 с.
    
53. Leon Gorman. L.L. Bean: The Making of an American Icon. – М.: , 2006. – 336 с.
    
54. Satoshi Hino. Inside the Mind of Toyota: Management Principles for Enduring Growth. – М.: , 2005. – 327 с.
    
55. Henrik Anderson and Thomas Ritter. Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership. – М.: John Wiley and Sons, Ltd, 2008. – 294 с.
    
56. Abaete de Azevedo, Ricardo Pomeranz. Customer Obsession: How to Acquire, Retain, and Grow Customers in the New Age of Relationship Marketing. – М.: , 2008. – 240 с.
    
57. Lee J. Colan. Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results. – М.: , 2008. – 204 с.
    
58. Richard S. Gallagher. What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service. – М.: , 2008. – 128 с.
    
59. David Frederick Ross. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management). – М.: , 2008. – 304 с.
    
60. Mario Martinez, Bob Hobbi. Building a Customer Service Culture: The Seven ServiceElements of Customer Success (HC). – М.: , 2008. – 124 с.
    
61. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
    
62. Aaron Shapiro. The Ten Commandments of Selling: Making the Impossible Possible. – М.: , 2008. – 128 с.
    
63. Fatima Alinvi. Customers??? Preferences of Insurance Services: How Could Insurance Companies Enhance their Ability of Meeting the Constant Changes in Customers??? Preferences?. – М.: , 2008. – 98 с.
    
64. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
    
65. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
    
66. Gary Bertwistle. The Vibe: The Marketing Handbook for Every Product, Service and Industry. – М.: , 2010. – 168 с.
    
67. Michael Ferree. The Right Side Of The Trade: Mind Mastery For Traders. – М.: , 2010. – 68 с.
    
68. Chin Kok Kwon, Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia: The Impact of Marketing Mix on the Customer Retention. – М.: , 2010. – 112 с.
    
69. Tankut Pacac?. The Philosophy of Advanced-Level Marketing: The significance of CRM- Customer Relations Management in terms of marketing, consumer behaviors. – М.: , 2011. – 80 с.
    
70. Voice-Of-The-Customer Marketing: A Revolutionary 5-Step Process To Create Customers Who Care, Spend, And Stay. – М.: , 2011. – 272 с.
    
71. Dorothy L. Cheney, Robert M. Seyfarth. How Monkeys See the World: Inside the Mind of Another Species. – М.: University of Chicago Press, 1992. – 388 с.
    
72. George Herbert Mead. Mind, Self, and Society: From the Standpoint of a Social Behaviorist. – М.: University of Chicago Press, 1967. – 440 с.
    
73. Jay R. Galbraith. Designing the Customer–Centric Organization. – М.: , 2005. – 208 с.
    
74. Joan Blades. The Custom–Fit Workplace. – М.: , 2010. – 240 с.
    
75. NEBS Management. Caring for the Customer SS3. – М.: , 2010. – 96 с.
    
76. Fox-Genovese. The Mind of the Master Class. – М.: , 2005. – 824 с.
    
77. Fox-Genovese. The Mind of the Master Class. – М.: , 2005. – 824 с.
    
78. Bruce Kawin. Mind of the Novel. – М.: , 2006. – 376 с.
    
79. Artz. The Mind of the Middle Ages 3e. – М.: , 1980. – 600 с.
    
80. Claudia Imhoff. Building the Customer–Centric Enterprise. – М.: , 2001. – 512 с.
    
81. Alford Young. The Minds of Marginalized Black Men – Making Sense of Mobility, Opportunity, and Future Life Chances. – М.: , 1987. – 410 с.
    
82. B Brown. Brown: Travels Through The Mind Of ?india?. – М.: , 1988. – 274 с.
    
83. Milind M. Lele. The Customer is Key. – М.: , 1987. – 260 с.
    
84. Mark Juergensmeyer. Terror in the Mind of God – The Global Rise of Religious Violence. – М.: , 2003. – 320 с.
    
85. John Douglas. Inside the Mind of BTK. – М.: , 2007. – 352 с.
    
86. Craig Hickman. Mind of a Manager Soul of a Leader. – М.: , 1990. – 288 с.
    
87. Elizabeth V Lonsdorf. Mind of the Chimpanzee – Ecological and Experimental Perspectives. – М.: , 2010. – 464 с.
    
88. Rieff. Freud Mind of Moralist 3e. – М.: , 1979. – 464 с.
    
89. Fred Schwed Jr. Where Are the Customers? Yachts? or A Good Hard Look at Wall Street. – М.: , 1995. – 256 с.
    
90. Fred Schwed Jr. Where Are the Customers? Yachts? or A Good Hard Look at Wall Street. – М.: , 1995. – 256 с.
    
91. Shep Hyken. The Cult of the Customer. – М.: , 2009. – 256 с.
    
92. Forbes Magazine Staff. Forbes® Great Minds of Business. – М.: , 1997. – 256 с.
    
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Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
4. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
5. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
6. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
7. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
8. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
9. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
10. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.