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Лучшие результаты

  1. Steve Yastrow. We: The Ideal Customer Relationship. – М.: , 2007. – 216 с.

Дополнительные результаты

  1. Personal Relationships: The Effect on Employee Attitudes, Behavior, and Well-being (SIOP Organizational Frontiers Series). – М.: , 2012. – 501 с.
  2. Bob Doppelt. From Me to We: The Five Transformational Commitments Required to Rescue the Planet, Your Organization, and Your Life. – М.: , 2012. – 180 с.
  3. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с.
  4. Rudolf Ivancsits. Mobile Couponing und Ticketing: Instrument des Customer Relationship Management im Mobile Marketing (German Edition). – М.: , 2012. – 172 с.
  5. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
  6. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
  7. John McKean. Information Masters: Secrets of the Customer Race. – М.: , 0. – 0 с.
  8. Inside the Minds Staff, Inside the Minds staff. Inside the Minds: The Art & Science of Bankruptcy Law - Bankruptcy Chairs from Perkins Coie, Reed Smith, Ropes & Grey and More on Successful Strategies for Bankruptcy Proceedings. – М.: , 0. – 0 с.
  9. Robert Apatow. The Spiritual Art of Dialogue: Mastering Communication for Personal Growth, Relationships, and the Workplace. – М.: , 0. – 0 с.
  10. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с.
  11. Robert Spector. Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company. – М.: , 0. – 0 с.
  12. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с.
  13. Stanley A. Brown. Customer Relationship Management: A Strategic Imperative in the World of E-Business. – М.: , 0. – 0 с.
  14. Fred Wiersema. The New Market Leaders: Who's Winning and How in the Battle for Customers. – М.: , 0. – 0 с.
  15. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
  16. Michael H. Lane. Customs Modernization and the International Trade Superhighway. – М.: , 0. – 0 с.
  17. Inside the Minds Staff, Aspatore Books, Michael Carusi, Praveen Gupta. The Ways of Leading Venture Capitalists: Partners from Bessemer, Venrock, Polaris, Battery & More on Identifying Opportunities, Assessing Business Models, Due Diligence & Establishing Valuations (Inside the Minds). – М.: , 0. – 0 с.
  18. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с.
  19. Ian H. Gordon. Competitor Targeting: Winning the Battle for Market and Customer Share. – М.: , 0. – 0 с.
  20. Vicki Lenz. The Saturn Difference: Creating Customer Loyalty In Your Company. – М.: , 0. – 0 с.
  21. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees. – М.: , 0. – 0 с.
  22. Roger Cartwright. Customer Relationships (Express Exec). – М.: , 0. – 0 с.
  23. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
  24. Uly Meixner, Erich Mock. The "OH Norman" Diary: The Moment of Truth - Selling to Your Customer's Needs. – М.: , 0. – 0 с.
  25. Don Peppers, Martha, Phd Rogers. The One to One Manager: Real-World Lessons in Customer Relationship Management (One to One). – М.: , 0. – 0 с.
  26. Hans Peter Brondmo. The Engaged Customer: Using the New Rules of Internet Direct Marketing to Create Profitable Customer Relationships. – М.: , 0. – 0 с.
  27. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
  28. Ec-Council. Customer Relationship Management. – М.: , 0. – 0 с.
  29. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
  30. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
  31. Raymond Teo, Sharon Fong. Maximising Profits: The Customer Centric Approach. – М.: , 0. – 0 с.
  32. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
  33. Frank Bradley. Strategic Marketing : In the Customer Driven Organization. – М.: , 0. – 0 с.
  34. Inside the Minds Staff, David Reif. Leading Product Liability Lawyers: Chairs From Debevoise & Plimpton, Kaye Scholer, Bryan Cave and More on Best Practices for Product Liability Law & a Successful Product Liability Practice (Inside the Minds Series). – М.: , 0. – 0 с.
  35. David B. Wolfe, Robert Snyder. Ageless Marketing : Strategies for Reaching the Hearts and Minds of the New Customer Majority. – М.: , 0. – 0 с.
  36. Gerald Corbae, Jakob B. Jensen, Dirk Schneider. Marketing 2.0 : Strategies for Closer Customer Relationships. – М.: Springer, 2003. – 152 с.
  37. Glenn Desmond, Monica Faulkner. The Ideal Entrepreneurial Business for You. – М.: , 0. – 0 с.
  38. Joel Scott. GoldMine 6 for Dummies. – М.: , 0. – 0 с.
  39. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
  40. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
  41. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
  42. V. Kumar. Customer Relationship Management : A Databased Approach. – М.: , 2005. – 0 с.
  43. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
  44. Merlin Stone. Definitive Guide to Direct & Interactive Marketing: How to Select, Reach & Retain the Right Customers. – М.: , 2003. – 0 с.
  45. Ira Distenfield. We The People's Guide to Bankruptcy : A Do-It-Yourself Plan for Getting Out of Debt. – М.: , 2005. – 272 с.
  46. Ron Willingham. Integrity Service: Treat Your Customers Right-Watch Your Business Grow. – М.: , 2005. – 288 с.
  47. Terry Taylor. Residential Integrator's Customer Relations (Residential Integration). – М.: , 2006. – 144 с.
  48. Delia Passi. Winning the Toughest Customer: The Essential Guide to Selling to Women. – М.: , 2006. – 176 с.
  49. Darby Checketts. Customer Astonishment: 10 Secrets to World-Class Customer Care. – М.: Robert Reed Publishers, 2006. – 166 с.
  50. Jill DychA©, Evan Levy. Customer Data Integration: Reaching a Single Version of the Truth (SAS Institute Inc.). – М.: , 2006. – 320 с.
  51. Nitish Singh, Arun Pereira. The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace. – М.: , 2005. – 176 с.
  52. Ira Distenfield, Linda Distenfield. We The People's Guide to Divorce: A Do-It-Yourself Guide to Reaching an Agreement with Your Spouse and Getting a Hassle-Free Divorce. – М.: , 2005. – 240 с.
  53. Steve Yastrow. We: The Ideal Customer Relationship. – М.: , 2007. – 216 с.
  54. Abaete de Azevedo, Ricardo Pomeranz. Customer Obsession: How to Acquire, Retain, and Grow Customers in the New Age of Relationship Marketing. – М.: , 2008. – 240 с.
  55. Peace through Commerce: Responsible Corporate Citizenship and the Ideals of the United Nations Global Compact (ND Houck Series Business Ethics). – М.: , 2008. – 536 с.
  56. Richard S. Gallagher. What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service. – М.: , 2008. – 128 с.
  57. Evert Gummesson. Total Relationship Marketing, Third Edition: Marketing management, relationship strategy and CRM approaches for the network economy. – М.: , 2008. – 392 с.
  58. Carrie L Perrien Smith. Currency: Striking Networking Gold in a Relationship Economy. – М.: , 2008. – 288 с.
  59. Debbie Gilliland, Alison Maguire. Managing Corporate and Business Relationships: Bank / Customer Relationships. – М.: , 2008. – 250 с.
  60. Amy Sauers. Effective Customer Relationship Management: How Emotion Drives Sustainable Success. – М.: , 2008. – 220 с.
  61. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
  62. Jennie Deneka. Creating an Informed Customer Service Model: Using Action Research. – М.: , 2008. – 104 с.
  63. Fatima Alinvi. Customers??? Preferences of Insurance Services: How Could Insurance Companies Enhance their Ability of Meeting the Constant Changes in Customers??? Preferences?. – М.: , 2008. – 98 с.
  64. Byron Keating. Multichannel Service Relationships: Toward an Integrated Model. – М.: , 2010. – 308 с.
  65. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
  66. Simon Knox. Customer Relationship Management. – М.: , 2010. – 302 с.
  67. Francis Buttle. Customer Relationship Management. – М.: , 2010. – 522 с.
  68. Phillip C. McGraw. The Relationship Rescue Workbook. – М.: Hyperion, 2000. – 224 с.
  69. Managing Customer Relationships on the Internet (International Business and Management). – М.: , 2005. – 318 с.
  70. Beverly Engel. The Emotionally Abusive Relationship. – М.: , 2003. – 272 с.
  71. Don Peppers. Managing Customer Relationships. – М.: , 2011. – 560 с.
  72. Shirley Ferguson. Temporal Lobe Epilepsy and the Mind-Brain Relationship: A New Perspective,76. – М.: , 2010. – 168 с.
  73. A Gutnov. Gutnov: The ?ideal? Communist City (paper). – М.: , 1978. – 0 с.
  74. Gregory E Kaebnick. The Ideal of Nature – Debates about Biotechnology and the Environment. – М.: , 2011. – 240 с.
  75. B. Rowe. The Mathematics of the Ideal Villa & Other Essays (Paper). – М.: , 1976. – 0 с.
  76. TC Barrow. Trade & Empire – The British Customs Service in Colonial America 1660–1775. – М.: , 1974. – 348 с.
  77. Francine R Frankel. The India–China Relationship – What the United States Needs to Know. – М.: , 2004. – 352 с.
  78. Francine R Frankel. The India–China Relationship – What the United States Needs to Know. – М.: , 2004. – 352 с.
  79. Dan Gillmor. We the Media. – М.: , 2004. – 320 с.
  80. The Practice–Theory Relationship in Evaluation. – М.: , 2003. – 104 с.
  81. Dan Gillmor. We the Media. – М.: , 2006. – 334 с.
  82. Bruce Ackerman. We the People V 2 – Transformations. – М.: , 1998. – 525 с.
  83. Bruce Ackerman. We the People V 1 – Foundations (Paper). – М.: , 1993. – 380 с.
  84. Clifford Nass. Wired for Speech – How Voice Activates and Advances the Human–Computer Relationship. – М.: , 2005. – 296 с.
  85. Hd Bracton. Bracton: Bracton On The ?laws & Customs? Of Englan D. – М.: , 1990. – 1656 с.
  86. M Senn. ADA?s Effect on the Landlord/Tenant Relationship Special Report. – М.: , 1993. – 128 с.
  87. Victor Kestenbaum. The Grace & Severity of the Ideal – John Dewey & the Transcendent. – М.: , 2002. – 248 с.
  88. Etienne Balibar. We, the People of Europe ? – Reflections on Transnational Citizenship. – М.: , 2004. – 312 с.
  89. A Potts. Flesh & the Ideal – Winckelmann & the Origins of Art History. – М.: , 2000. – 302 с.
  90. Keiichiro Okimoto. The Distinction and Relationship between Jus ad Bellum and Jus in Bello. – М.: , 2011. – 411 с.
  91. Houston A Baker. Betrayal – How Black Intellectuals Have Abandoned the Ideals of the Civil Rights Era. – М.: , 2008. – 288 с.
  92. Susan M. O?Dell. The Butterfly Customer. – М.: , 1997. – 286 с.
  93. Clifford Nass. Wired for Speech – How Voice Activates and Advances the Human–Computer Relationship. – М.: , 2007. – 296 с.
  94. Jeffrey Abramson. We, the Jury – The Jury System & the Ideal of Democracy. – М.: , 2000. – 342 с.
  95. M Arnold. The India–China Relationship – What the United States Needs to Know. – М.: , 1996. – 240 с.
  96. Customer Relationship Management:Emerging Concepts, Tools And Applications. – М.: , 2008. – 550 с.
  97. Open-Question Selling: Unlock Your Customer'S Needs To Close The Sale... By Knowing What To Ask And When To Ask It. – М.: , 2011. – 224 с.
  98. Bringing Out The Best In Everyone You Coach: Use The Enneagram System For Exceptional Results. – М.: , 2011. – 288 с.
  99. The Social Customer: How Brands Can Use Social Crm To Acquire, Monetize, And Retain Fans, Friends, And Followers. – М.: , 2011. – 272 с.
  100. Selling For The Long Run: Build Lasting Customer Relationships For Breakthrough Results. – М.: , 2011. – 256 с.
  101. Bruce Ackerman. We the People 2: Transformations. – М.: Belknap Press, 1998. – 528 с.
  102. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
  103. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
  104. Yigit Evren. The Geography of Supplier Customer Relations. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
  105. Bushra Hassan and Pro. Dr. Anila Kamal. The Piri-Muridi Relationship. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
  106. Inger Lise Husoy. Culture, Solidarity and the Ideal of Sustainability. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
  107. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
  108. Izelde Louise van Jaarsveld. Money Laundering Control and Banks Part 2. – М.: LAP Lambert Academic Publishing, 2012. – 604 с.
  109. Izelde Louise van Jaarsveld. Money Laundering Control and Banks Part 1. – М.: LAP Lambert Academic Publishing, 2012. – 640 с.
  110. JOHN CHIBAYA MBUYA PhD. BANKING AND INSURANCE LAW VOLUME ONE. – М.: LAP Lambert Academic Publishing, 2010. – 264 с.
  111. Diego Arturo Sarasti-Vanegas. Medical Thinking and Action, and the Physician-Patient Relationship. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
  112. Eli Karam. The Alliance-Outcome Relationship Revisited. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
  113. Bahaa Ibraheem Kazem and Muntaha Abdul Karim Jasim. BAGHDAD UNIVERSITY: THE IDEAL HEALTHY ENVIRONMENT FOR TECHNO–LEARNING. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
  114. Joseph Nasongo and Lydiah Wamocha. A Critical Analysis Of Views On The Ideal Education For Africa. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  115. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  116. Maryam Davodi-Far. The Impact of the Internet on the Patient Physician Relationship. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  117. Dhara Dave and Brahmdutta Raval. Implementation of Information Technology in Pharmaceutical Management. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
  118. VIKAS GAUTAM. CUSTOMER RELATIONSHIP MANAGEMENT IN LIC. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  119. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  120. Babeet Gupta,J.S. Grewal and Ruchi Agarwal. Significance of Customer Relationship in Enhancing Customer Equity. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  121. Enock Ofori-Mensah. Customer Relationship Network. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  122. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
  123. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
  124. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  125. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  126. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
  127. Jean Wanjiku Munyaka. The Influence of Relationship Marketing on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  128. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
  129. Shereen Rimmell. The consumer-brand relationship amongst low-income consumers. – М.: LAP Lambert Academic Publishing, 2011. – 208 с.
  130. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  131. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
  132. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
  133. Khalid Hashmi. Customer-support Service-The Role in Telecom Customer Relationships. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  134. Kaushik Bhattacharya. Customer Relationship Marketing in Indian Steel Industry. – М.: LAP Lambert Academic Publishing, 2012. – 380 с.
  135. Dominika Spychalska. Vendor Managed Inventory. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
  136. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
  137. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  138. Ayodeji Olarinoye. The Effectiveness of Customer Relationship. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  139. Rangarirai Mbizi. CRM practices in corporate banking. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  140. John Warrillow. The Automatic Customer: Creating a Subscription Business in Any Industry. – М.: Portfolio Penguin, 2015. – 224 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  2. We shall never surrender. С. Чертопруд, "Банковское обозрение", N 4, апрель 2012 г.
  3. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
  4. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  5. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
  6. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
  7. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.

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Александр, 20.05
Спасибо Вам огромное за помощь.