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  1. All Customers Are Irrational. – М.: , 2011. – 240 с.
  2. Alessandro Santoni. Applying Behavioral Finance to Investing. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.

Дополнительные результаты

  1. Philip Kotler, Dipak C. Jain, Suvit Maesincee. Marketing Moves: A New Approach to Profits, Growth & Renewal. – М.: Harvard Business School Press, 2002. – 272 с.
  2. Diana LaSalle, Terry A. Britton. Priceless: Turning Ordinary Products into Extraordinary Experiences. – М.: Harvard Business School Press, 2002. – 208 с.
  3. Akweli Parker. 31 Ways to Green Your Business (And Boost Your Bottom Line): A Practical Guide to Substantial Savings through Sustainable Business Practices. – М.: , 2012. – 38 с.
  4. Marek Capinski, Ekkehard Kopp. Discrete Models of Financial Markets (Mastering Mathematical Finance). – М.: , 2012. – 192 с.
  5. Steve Chandler. 9 Lies That Are Holding Your Business Back...: ...and the TRUTH That Will Set It Free. – М.: , 2012. – 260 с.
  6. Naveed Akhtar. Achieving Competitive Advantage through Organizational Learning: Concepts, Tools to explore the levers of Organizational Learning and Advantage. – М.: , 2012. – 312 с.
  7. Pete Luongo. 10 Truths About Leadership... It's Not Just About Winning: ...It's Not Just about Winning. – М.: , 2012. – 164 с.
  8. Mukhiya Gurung (Mike G.). Power of Web Marketing: Key Strategies To Grow Your Business Online. Your Customers Are Looking For You Online... Can They Find You?. – М.: , 2012. – 74 с.
  9. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
  10. Seth Godin. All Marketers Are Liars: The Underground Classic That Explains How Marketing Really Works--and Why Authenticity Is the Best Marketing of All. – М.: , 2012. – 240 с.
  11. Facts, Values and Objectivity in Economics (Routledge Frontiers of Political Economy). – М.: , 2012. – 208 с.
  12. Frank Eliason. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques. – М.: , 2012. – 216 с.
  13. Mike Pierce. Mobile Marketing For Local Business: Be Found Where Your Customers Are Looking. – М.: , 2012. – 62 с.
  14. Mary Jackson, Mike Staunton. Advanced Modelling in Finance Using Excel and VBA. – М.: John Wiley and Sons, Ltd, 2001. – 276 с.
  15. Alastair Day. Mastering Risk Modelling : A Practical Guide to Modelling Uncertainty with Excel. – М.: , 0. – 0 с.
  16. Philip Bligh, Douglas Turk. CRM Unplugged: Releasing CRM's Strategic Value. – М.: John Wiley and Sons, Ltd, 2004. – 206 с.
  17. Erich Orozco. Case Study: An Implementation of RFID Asset Management for the Small Business. – М.: , 2012. – 92 с.
  18. Ivan Alexander, Ivan Alexander. The Civilized Market: Corporations, Conviction and the Real Business of Capitalism. – М.: , 0. – 0 с.
  19. Jeffrey M. Berry, David F. Arons. A Voice for Nonprofits. – М.: , 0. – 0 с.
  20. John M. Connor. Global Price Fixing: Our Customers are the Enemy. – М.: , 0. – 0 с.
  21. Antonio Villanacci, Laura Carosi, Pierluigi Benevieri, Andrea Battinelli. Differential Topology and General Equilibrium With Complete and Incomplete Markets. – М.: , 0. – 0 с.
  22. J Michael Farr, Laverne L. Ludden. Best Jobs for the 21st Century. – М.: , 0. – 0 с.
  23. Steve M. Nickles. Modern Commercial Paper: The New Law of Negotiable Instruments. – М.: West Group Publishing, 1993. – 767 с.
  24. Jeffrey A. Krames. The Jack Welch Lexicon of Leadership: Over 250 Terms, Concepts, Strategies & Initiatives of the Legendary Leader. – М.: , 0. – 0 с.
  25. B. Joseph Pine. Mass Customization: The New Frontier in Business Competition. – М.: , 0. – 0 с.
  26. Stephen Coscia. Tele-Stress - Relief For Call Center Stress Syndrome. – М.: , 0. – 0 с.
  27. Lyman D. Ketchum, Eric Trist, E. L. Trist. All Teams Are Not Created Equal: How Employee Empowerment Really Works. – М.: , 0. – 0 с.
  28. Nils Brunsson. The Irrational Organization: Irrationality as a Basis for Organizational Action and Change. – М.: , 0. – 0 с.
  29. Wayne M. Bundy. Innovation, Creativity, and Discovery in Modern Organizations:. – М.: , 0. – 0 с.
  30. Jerry A. Jacobs, Kathleen Gerson. The Time Divide: Work, Family, and Gender Inequality (FAMILY AND PUBLIC POLICY). – М.: , 0. – 0 с.
  31. Aviad E. Raz. Emotions at Work: Normative Control, Organizations, and Culture in Japan and America (Harvard East Asian Monographs, No. 213). – М.: , 0. – 0 с.
  32. Marion K. Pinsdorf. All Crises Are Global: Managing to Escape Chaos. – М.: , 0. – 0 с.
  33. J. Michael Farr, Laurence Shatkin. Best Jobs for the 21st Century (Best Jobs for the 21st Century, 3rd Ed). – М.: , 0. – 0 с.
  34. Kerry McLean. 501 GEOMETRY QUESTIONS & ANSWERS. – М.: , 0. – 0 с.
  35. LearningExpress. 501 Algebra Questions. – М.: , 0. – 0 с.
  36. Jim Dion, Ted Topping. Start and Run a Profitable Retail Business (Start & Run a). – М.: Self-Counsel Press, 2000. – 200 с.
  37. M. Larry Shillito, M Larry Shillito. Acquiring, Processing, and Deploying Voice of the Customer. – М.: , 0. – 0 с.
  38. Fred Wiersema. The New Market Leaders: Who's Winning and How in the Battle for Customers. – М.: , 0. – 0 с.
  39. Michael Czinkota, Ilkka Ronkainen, John Tarrant. The Global Marketing Imperative. – М.: , 0. – 0 с.
  40. Jeffrey C. Shuman, Janice Twombly, David Rottenberg. Collaborative Communities: Partnering for Profit in the Networked Economy. – М.: , 0. – 0 с.
  41. Todd Lapidus, Todd Lapidus. High-Impact Training : Getting Results and Respect. – М.: , 0. – 0 с.
  42. Julian Birkinshaw. Entrepreneurship in the Global Firm (Strategy Series). – М.: , 0. – 0 с.
  43. John McKean, John McKean. Customers Are People: The Human Touch. – М.: , 0. – 0 с.
  44. Joseph A. Risse. CET Study Guide. – М.: , 0. – 0 с.
  45. Thomas Petruzzellis. STAMP 2 Communications and Control Projects. – М.: McGraw-Hill/TAB Electronics, 2003. – 362 с.
  46. Joachim Goldberg, Rudiger von Nitzsch. Behavioral Finance (Wiley Finance). – М.: , 0. – 0 с.
  47. Donald Kirk. Business Guide to Phillippines. – М.: , 0. – 0 с.
  48. Rebecca L., Csp, Cmc Morgan. Calming Upset Customer: Staying Effective During Unpleasant Situations (Fifty-Minute Series.). – М.: , 0. – 0 с.
  49. Jeff Cox, Howard Stevens. Selling the Wheel: Choosing the Best Way to Sell for You, Your Company, Your Customers. – М.: , 0. – 0 с.
  50. Deborah A. Schreiber, Zane L. Berge. Distance Training : How Innovative Organizations are Using Technology to Maximize Learning and Meet Business Objectives. – М.: , 0. – 0 с.
  51. Elliot Ettenberg, Elliott Ettenberg. The Next Economy : Will You Know Where Your Customers Are?. – М.: , 0. – 0 с.
  52. Michael D. Eisner. Be Our Guest: Perfecting the Аrt of Customer Service. – М.: Disney Enterprises, 0. – 208 с.
  53. Terry, Ph.D Riley, Terry Riley. C.H.A.R.M. School: Lessons in Customer Hostility and Rage Management. – М.: , 0. – 0 с.
  54. Raymond Teo, Sharon Fong. Maximising Profits: The Customer Centric Approach. – М.: , 0. – 0 с.
  55. Cause Related Marketing. – М.: , 0. – 0 с.
  56. John Mariotti. Smart Things to Know About, Marketing. – М.: , 0. – 0 с.
  57. Agnieszka M. Winkler. Warp Speed Branding: The Impact of Technology on Marketing. – М.: John Wiley and Sons, Ltd, 1999. – 240 с.
  58. C. Britt Beemer, Robert L. Shook. Predatory Marketing: What Everyone in Business Needs to Know to Win Today's Consumer. – М.: , 0. – 0 с.
  59. Garth Hallberg. All Consumers Are Not Created Equal: The Differential Marketing Strategy for Brand Loyalty and Profits. – М.: John Wiley and Sons, Ltd, 1995. – 340 с.
  60. Amy Irvine. Making a Difference : Inspirational Stories of How Outdoor Industry and Individuals are Working to Preserve America's Natural Places. – М.: , 0. – 0 с.
  61. Bowon Kim. Supply Chain Management in the Mastering Business in Asia series. – М.: , 2005. – 0 с.
  62. Jillian Mercer. May I Help You?: Great Customer Service for Small Business. – М.: , 2004. – 0 с.
  63. T. Scott Gross. When Customers Talk... Turn What They Tell You into Sales. – М.: , 2004. – 0 с.
  64. Practical Foundations of Business System Specifications. – М.: , 2003. – 0 с.
  65. Andrew Griffiths. Secrets to Building a Winning Business. – М.: , 2006. – 0 с.
  66. Barry J. Farber. Superstar Sales Secrets: By Barry Farber. – М.: , 2003. – 0 с.
  67. Emmanuel Josserand. The Network Organization. – М.: , 2004. – 192 с.
  68. Ben McConnell, Jackie Huba. Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force. – М.: , 2007. – 240 с.
  69. Jill DychA©, Evan Levy. Customer Data Integration: Reaching a Single Version of the Truth (SAS Institute Inc.). – М.: , 2006. – 320 с.
  70. Peter C. Honebein, Roy F. Cammarano. Creating Do-It-Yourself Customers: How Great Customer Experiences Build Great Companies. – М.: , 2005. – 200 с.
  71. Pete Blackshaw. Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World. – М.: Crown Business Publications, 2008. – 208 с.
  72. David LaBonte. Shiny Objects Marketing: Using Simple Human Instincts to Make Your Brand Irresistible. – М.: John Wiley and Sons, Ltd, 2008. – 224 с.
  73. Noel Capon, Dave Potter, Fred Schindler. Managing Global Accounts. – М.: , 2008. – 256 с.
  74. Tom Asacker. A Little Less Conversation: Connecting with Customers in a Noisy World. – М.: , 2008. – 186 с.
  75. Mario Martinez, Bob Hobbi. Building a Customer Service Culture: The Seven ServiceElements of Customer Success (HC). – М.: , 2008. – 124 с.
  76. Randy Cox AKA: Bigg. Selling Made Simple. – М.: , 2008. – 64 с.
  77. Lisa Witter, Lisa Chen. The She Spot: Why Women Are the Market for Changing the World -- And How to Reach Them (BK Business). – М.: , 2008. – 187 с.
  78. Dennis Bathory-Kitsz. Country Stores of Vermont. – М.: , 2008. – 256 с.
  79. Jonathan M. Tisch. Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience. – М.: , 2009. – 256 с.
  80. Jill Konrath. SNAP Selling: Speed Up Sales and Win More Business with Today's Frazzled Customers. – М.: , 2010. – 320 с.
  81. Ann Thomas, Jill Applegate. Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback. – М.: , 2010. – 224 с.
  82. Bob Negen. Marketing Your Retail Store in the Internet Age. – М.: , 2007. – 256 с.
  83. Leonardo Inghilleri, Micah Solomon. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization. – М.: AMACOM/American Management Association, 2010. – 170 с.
  84. Tankut Pacac?. The Philosophy of Advanced-Level Marketing: The significance of CRM- Customer Relations Management in terms of marketing, consumer behaviors. – М.: , 2011. – 80 с.
  85. Michael Fuchsle, Matthias Zierke. SAP CRM WebClient Customizing and Development. – М.: SAP Press, 2009. – 350 с.
  86. Richard Y. Chang. Satisfying Internal Customers First!. – М.: , 1994. – 104 с.
  87. John McKean. Customers Are People ... The Human Touch. – М.: , 2002. – 324 с.
  88. Bill Price. The Best Service is No Service. – М.: Jossey-Bass, 2008. – 336 с.
  89. S De Beauvoir. All Men are Mortal. – М.: , 1992. – 0 с.
  90. D E Harrell. All things are Possible – The Healing & Charismatic Revivals in Modern America. – М.: , 1976. – 320 с.
  91. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
  92. The No-Cry Nap Solution: Guaranteed Gentle Ways To Solve All Your Naptime Problems. – М.: , 2011. – 256 с.
  93. Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!, Completely Revised And Expanded. – М.: , 2011. – 240 с.
  94. All About Market Indicators. – М.: , 2011. – 208 с.
  95. All Customers Are Irrational. – М.: , 2011. – 240 с.
  96. Seth Godin. All Marketers Are Liars. – М.: Portfolio Penguin, 2012. – 240 с.
  97. Nita Lahnalampi. Red One Plus Ltd: for the satisfaction of customers and nature. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
  98. Sobia Sattar and Mueen Uddin. First Coffee Cup on Husbands Corner. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  99. Raikhan Sadykova. Actual issues of globalization and culture interaction. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
  100. Fanny Saruchera. Delivering Quality Service - A Pharmaceuticals Sector's Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  101. Uday Dhokiya and Maitry Pathak. Proper Satisfaction in Bank. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
  102. Stefan Detchev. Who are Our Ancestors?. – М.: LAP Lambert Academic Publishing, 2010. – 224 с.
  103. Mamun Kabir and Mohammad Rashed. Multi-Level Client Server Network and Its Performance Analysis. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
  104. Stanislav Popov. Personal computer and software basics in English. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
  105. Omoneye OLASANMI. IT INNOVATIONS AND CUSTOMER SATISFACTION IN NIGERIAN BANKS. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
  106. Asfaw Yilma Demisse. Customer Loyalty Risk Measurement for Manufacturing Products. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
  107. Zahra Sadeghi and Hadi Farid. Customer Behavior and Online Satisfaction: Impacts of Critical Factors. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  108. Daniel Auka. Customer Loyalty In Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 180 с.
  109. VIKAS GAUTAM. CUSTOMER RELATIONSHIP MANAGEMENT IN LIC. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  110. Abdolrazagh Madahi. Malaysian Consumer Decision Making Styles and Purchase Intention. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  111. Pradeep Kumar and Poorna Chandra Prasad. CRM Practices in Indian Telecommunications. – М.: LAP Lambert Academic Publishing, 2013. – 220 с.
  112. Mudassar Ali. Impact of Carbon Emissions on Customer's buying behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  113. Upendra Singh Panwar. Customer Satisfaction Perceptive. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
  114. Zeleke Siraye. Customers’ adoption of electronic banking channels in Bahir Dar City. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
  115. GODFRED KOI-AKROFI and Joyce Koi-Akrofi. Relationship marketing tactics and customer loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  116. Tesfatsion Sahlu Desta. Business Research Methods. – М.: LAP Lambert Academic Publishing, 2011. – 244 с.
  117. Juhani Kuokkanen. Customer Satisfaction and Word-of-Mouth Behavior. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
  118. Adri Drotskie. Customer Experience as a strategic differentiator. – М.: LAP Lambert Academic Publishing, 2011. – 340 с.
  119. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  120. Yonas Berhanu Hailu. Relationship Marketing and Customers' Loyalty in Banking Industry. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
  121. Chimun Kumar Nath. Customers' Behaviour towards Small Car in Unorganized Environment. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
  122. Tankut Pacac?. The Philosophy of Advanced-Level Marketing. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  123. Khaliq Ahmad and Mohammed Gulamali Rustam. Islamic Bank Customers. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
  124. Vincent Wee Eng Kim,Vivien Wee Mui Eik and Thinavan Periyayya. Branding Customers as King! Bull Shit. – М.: Scholars' Press, 2013. – 76 с.
  125. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  126. Aygul Isayeva. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
  127. Salman Ahmad Awan and Muzafar Said. Edging Customer Loyalty Enhancing Communication. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
  128. Jusuf Zeqiri. Customer Satisfaction with Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
  129. Farhan Muzammil. Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  130. T.S. Uma Rani and Natarajan Panchanatham. Customers' Perception towards Marketing Strategies of Commercial Banks. – М.: Scholars' Press, 2014. – 284 с.
  131. V. Maha Lakshmi and M.G. Saravana Raj. Customer Perception about Value Added Services Rendered by Banks. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
  132. Gyani Malla Shah. Customer Account Profitability. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  133. Vojtech Tamas. Competitive Advantage of Gocycle International, Ltd. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
  134. Behnam Fahimnia. Planning and Optimisation of Complex Supply Chains. – М.: LAP Lambert Academic Publishing, 2011. – 304 с.
  135. Abdurahman Jemal Yesuf. Interest-Free Banking. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
  136. Dawit Tekletsadik. Customers Bank Selection Criteria. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
  137. Jim Davis. The Annals of All Hallows. – М.: LAP Lambert Academic Publishing, 2010. – 132 с.
  138. Henry Mason,David Mattin,Maxwell Luthy,Delia Dumitrescu. Trend??“Driven Innovation: Beat Accelerating Customer Expectations. – М.: , 2015. –  с.
  139. Oxford Learner's French Dictionary. – М.: , . –  с.
  140. 100 All-Time Favorite Movies (комплект из 2 книг). – М.: , . –  с.

Лучшие результаты

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Дополнительные результаты

  1. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.

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Алена
Марина, спасибо вам! 93%- это действительно фантастика. И сама работа после вашего сопровождения очень качественная. Буду и дальше рекомендовать вас друзьям, знакомым.