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Лучшие результаты

  1. Lauri Vuorensola. Collecting customer satisfaction data with web surveys. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.

Дополнительные результаты

  1. Basit Aziz. Improving Project Management with Lean Thinking: Integrating Lean in Project Processes. – М.: , 2012. – 104 с.
  2. Brian Larson. Delivering Business Intelligence with Microsoft SQL Server 2012 3/E. – М.: , 2012. – 832 с.
  3. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
  4. Daniel Singer, Douglas Ross, Albert Avery, Daniel Singer, Douglas Ross, Albert Avery. Successful Web Portals in Retail Banking. – М.: , 0. – 0 с.
  5. J. Mike Jacka, Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction. – М.: , 0. – 0 с.
  6. Al Jamal Mustafa Shindaini, Tanmoy Debnath. The Customer Satisfaction on Debit Card: A case study on Standard Bank Limited,Khulna, Bangladesh. – М.: , 2012. – 76 с.
  7. Roger J. Dow. Turned On : Eight Vital Insights to Energize Your People, Customers, and Profits. – М.: , 0. – 0 с.
  8. David Olive. The Quotable Tycoon : A Treasury of Business Quotations. – М.: Penguin Global, 2003. – 256 с.
  9. Stephanie G. Sherman, V. Clayton Sherman. Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers. – М.: , 0. – 0 с.
  10. Earl Naumann, Steven H. Hoisington. Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results. – М.: , 0. – 0 с.
  11. James Highlands. How to Make Money with ISO 9000: A Guide to Profitable Quality Management. – М.: , 0. – 0 с.
  12. Dr. Elaine Tatham, Chris Tatham, Dr. Jane Mobley. Customer Attitudes, Behavior, and the Impact of Communication Efforts. – М.: , 0. – 0 с.
  13. Robert Ericsson. Building Business Intelligence Applications with .NET. – М.: , 0. – 0 с.
  14. Setting the PACE in Product Development, A Guide to Product and Cycle-time Excellence. – М.: , 0. – 0 с.
  15. Richard C. Ling, Walter E. Goddard. Orchestrating Success: Improve Control of the Business with Sales & Operations Planning. – М.: , 0. – 0 с.
  16. Debra Cameron. Implementing Next-Generation E-Business Strategies. – М.: , 0. – 0 с.
  17. Jamal K Al-Dabal. Is Total Quality Management Enough for Competitive Advantage? Realities in. – М.: , 0. – 0 с.
  18. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
  19. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
  20. Raymond A. Kent. Data Construction and Data Analysis for Survey Research. – М.: , 0. – 0 с.
  21. Bill James. Desktop Hosting: A Developer's Guide to Unattended Communications with CDROM. – М.: , 0. – 0 с.
  22. Panel Data : Theory and Applications (Studies in Empirical Economics). – М.: , 2004. – 0 с.
  23. Lloyd Corder. The Snapshot Survey: Quick, Affordable Marketing Research for Every Organization. – М.: , 2006. – 288 с.
  24. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
  25. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
  26. Susan Sweeney. 101 Ways to Promote Your Web Site (101 Ways series). – М.: , 2008. – 432 с.
  27. Larry Weber. Marketing to the Social Web: How Digital Customer Communities Build Your Business. – М.: , 2009. – 272 с.
  28. Mark Jeffery. Data–Driven Marketing. – М.: , 2010. – 298 с.
  29. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
  30. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
  31. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
  32. ANTONIO LOBO. Marketing of Luxury Cruise Liners: Segmentation, Satisfaction and Future Patronage of Cruise Travellers. – М.: , 2010. – 164 с.
  33. David R. Heise. Surveying Cultures: Discovering Shared Conceptions and Sentiments. – М.: , 2010. – 229 с.
  34. Stefano Ceri. Designing Data-Intensive Web Applications. – М.: , 2010. – 562 с.
  35. Bill Self. Customer Satisfaction Measurement for ISO 9000: 2000. – М.: , 2010. – 176 с.
  36. Watson Smith. Kiva Mural Decorations at Awatovi and Kawaika–a – With a Survey of Other Wall Paintings in the Pueblo Southwest. – М.: , 2006. – 506 с.
  37. S. Keoki Sears. Construction Contracting 6th Edition with Student Survey Set. – М.: , 2005. – 602 с.
  38. Yosef Cohen. Statistics and Data with R. – М.: , 2008. – 618 с.
  39. Patrick A. Gaughan. Mergers Acquisitions and Corporate Restructuring 3rd Edition with Student Survey Set. – М.: , 2006. – 624 с.
  40. Gerald Knight. Analyzing Business Data with Excel. – М.: , 2006. – 262 с.
  41. Sandor Bokonyl. Mecklenburg Collection Part 1 – Data on Iron Age Horses of Central and Eastern Europe and Human Skeletal Material from Slovenia. – М.: , 1990. – 116 с.
  42. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
  43. Thomas M. Devlin. Textbook of Biochemistry with Clinical Correlations with Student Survey Set 4E. – М.: , 1999. – 1216 с.
  44. Reshaping Your Business With Web 2.0. – М.: , 2011. – 259 с.
  45. Data Driven Marketing For Dummies. – М.: , 2013. – 312 с.
  46. Johnson. MCTS Self-Paced Training Kit (Exam 70-516): Accessing Data with Microsoft .NET Framework 4. – М.: , 2011. –  с.
  47. Umesh Thorkar. Medical Data Management And Web Based Access. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  48. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
  49. Zulhan Othman and Mohd Salehuddin Mohd Zahari. Restaurant Service Delivery and Customer Patronization. – М.: LAP Lambert Academic Publishing, 2010. – 188 с.
  50. Natalie Koeplinger. Telecommuting Satisfaction, Lifestyle Choice and Geography. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
  51. Seok Kang. Motivational Use of Web News: Motives, Activity, and Evaluations. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
  52. Parul Sharma. Digital Collections and Web 2.0. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  53. Jiaying Lu. Voluntary Associations And Their Involvement In Forest Management. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
  54. Lionel Nettey. Assessment of Customer Service Satisfaction of ECG Ashanti East Region. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  55. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
  56. Amjad Al-Nasser. Measuring Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  57. Saima Jahan,Surmad Umar and Samina Jahan. Impact Of Customer Service Elements On Customer Satisfaction &Loyality. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  58. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  59. Rafia Naz,GURMEET SINGH and Pathak Raghuvar Dutt. e-Governance, Service Delivery and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 428 с.
  60. Jayaraman Munusamy,Tharmaraj Selvarajah and Shankar Chelliah. Students’ Satisfaction Level in Private Higher Education. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
  61. Kalimullah Khan. UX in mobile phones to ensure customer satisfaction and loyalty. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  62. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  63. Theodoros N. Mitakos,Ioannis K. Almaliotis and Anna G. Demerouti. What Factors Influence ERP User Satisfaction?. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
  64. Kevin Butterworth. Enhancing the collection of treatment outcomes data through CaNISC. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
  65. Md. Samsuzzaman,Tasmima Sherniabat and Mst. Kamrunnahar. Performance Optimization of Web Based RSS Aggregator. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
  66. Nabaz Khayyat. Adoption of Mobile Telecommunication and its User Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
  67. Paul van Wingerden. Impact of Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  68. Michelle Gordi. Job Satisfaction of Call Centre Representatives. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
  69. Nijat Aghayev. The Role of IPAs in Transition Countries in Attracting FDI. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  70. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
  71. Katherine Fulgence. Factors influencing Customer Satisfaction with Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  72. Afsaneh Rezazadeh Mehrjou and Adel Tajasom. Customer Satisfaction in Automobile Market. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
  73. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
  74. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
  75. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
  76. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
  77. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  78. Upendra Singh Panwar. Customer Satisfaction Perceptive. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
  79. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
  80. Md. Abul Kalam Azad and Md. Waleed Ashraf. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  81. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
  82. Kennedy Ntabo Otiso. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  83. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  84. Abdul Rehman Shaikh. Employee Recognition & Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  85. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
  86. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  87. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
  88. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  89. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
  90. Juhani Kuokkanen. Customer Satisfaction and Word-of-Mouth Behavior. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
  91. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  92. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  93. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
  94. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
  95. ANUBHAV ANAND MISHRA. Customer Satisfaction and Retail Banking. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
  96. Lauri Vuorensola. Collecting customer satisfaction data with web surveys. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  97. Vincent Wee Eng Kim,Vivien Wee Mui Eik and Thinavan Periyayya. Branding Customers as King! Bull Shit. – М.: Scholars' Press, 2013. – 76 с.
  98. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  99. Aygul Isayeva. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
  100. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
  101. Helen Cripps. Customer Satisfaction in Local Government. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
  102. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
  103. ANTONIO LOBO. Marketing of Luxury Cruise Liners. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
  104. Linus Ivarsson,Alexander Nilsson and Torbjorn Rimfalt. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
  105. Ade Candradijaya. Marketing Coordination in the Production and Distribution Chain of. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
  106. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
  107. Faheem Shahzad. Impact of Direct Marketing on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
  108. Jusuf Zeqiri. Customer Satisfaction with Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
  109. Sreenivasan Jayashree and Mohd Nazri Mohd Noor. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
  110. Iveta Bendova. An Analysis of Customer Satisfaction in Food Retailing. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  111. Jai Prakash Sharma and Naval Bajpai. Exploring Job Satisfaction Dimensions in Indian Organizations. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
  112. Kiran G. and Kadakol A.M. Mind Mapping of Customer satisfaction Towards Business Dailies. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
  113. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
  114. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
  115. Tugce Karpuzcu. Impact of e-Services on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
  116. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с.
  117. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
  118. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
  119. Festus Aleruchi Nmegbu. Holistic Marketing Strategy and Customers' Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 324 с.
  120. Desta Tesfaw Mebratu. Public Serves Delivery Reform and Customer Satisfaction in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  121. Priyanka Mane and Alpesh Leua. Assessment of performance & satisfaction of customers:Warana Bank. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
  122. Benson Mukandiwa. Customer and Employee Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
  123. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  124. Thomas J. Norman. Outsourcing Human Resource Activities:. – М.: LAP Lambert Academic Publishing, 2010. – 236 с.
  125. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
  126. Siti Hajar Mohd Hussain,Sharifah Latifah Syed A. Kadir and Md. Mahfuzur Rahman. Factors contributing to Employee Misconduct. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
  127. Kamelia Chaichi. Impact of Employee Training on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
  128. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
  129. Manoj Kumar. Measuring Customer Satisfaction -Text and Cases. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  130. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
  131. Gagandeep Kaur. Employee Perception and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
  132. Gail Conrad. A Survey of Mental Health Practices in California Community Colleges. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
  133. Tariku Tesfaye Haile and Dr. Emmanuel G/Yohannes. Statistical Analysis of Patients' Satisfaction with Hospital Services. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  134. Jagjeet Kaur Saini. Bank of India: Products and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
  135. Al Jamal Mustafa Shindaini and Tanmoy Debnath. The Customer Satisfaction on Debit Card. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  136. Muhammad Aashir. Customer Satisfaction in Islamic Banking System in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  137. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
  138. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  139. Samson Mutsagondo. Customer Care and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  140. Ashveen Kaur Boparoy and Smitha Geetha. Impact of GST in Restaurants. – М.: , 2015. – 52 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Web-мастер. "Кадровик. Кадровое делопроизводство", № 12, декабрь 2007.
  2. Применение интеллектуального анализа данных. data mining в управлении страховой компанией. Ю.В. Грызенкова, З.Ф. Шарифьянова, "Управление в страховой компании", № 4, октябрь-декабрь 2007.
  3. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
  4. Об учете расходов на создание web-сайта. Комментарий к письму Минфина России от 12 марта 2006. № 03-03-04/2/54. В.С. Ржаницына, "Финансовые и бухгалтерские консультации", № 5, май 2006.
  5. Исследование отношения персонала к компании - Climate Survey. И. Константиновская, "Кадровый менеджмент", № 3, апрель 2006.
  6. Как оптимизировать web-сайт фирмы. М. Воскресенский, "Управление персоналом", № 9-10, май 2005.
  7. Создал web-сайт? Учти расходы!. С. Ларина, "Московский бухгалтер", № 1, январь 2005.
  8. Web-сайт организации: бухгалтерский и налоговый учет. И.Э. Гущина, "Финансовые и бухгалтерские консультации", № 1, январь 2005.
  9. Комментарий к письму Минфина РФ от 22 октября 2004. № 07-05-14/280 "О налогообложении затрат на создание web-сайтов". И.И. Иванцов, "Нормативные акты для бухгалтера", № 22, ноябрь 2004.
  10. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
  11. Бюджетная отчетность и Web-технологии. С.В. Юскаева, "Бюджетный учет", N 4, апрель 2012 г.
  12. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  13. Судебная стадия взыскания долгов. legal collection. А.В. Федоров, "Юридическая работа в кредитной организации", N 2, апрель-июнь 2011 г.
  14. On-line коммуникации: от классики до web 2.0-технологий. И. Широкова, "Ремедиум", № 7, июль 2010.
  15. Принципы управления Web-отношениями в банке: риск-ориентированный подход. Л.В. Лямин, "Управление в кредитной организации", № 3, май-июнь 2009.
  16. Анализ защищенности web-сайтов: практика проведения. Д. Евтеев, "Финансовая газета. Региональный выпуск", № 9, февраль 2009.
  17. Учет расходов на разработку web-сайта издательства. О.В. Дмитриева, "Бухгалтерский учет в издательстве и полиграфии", № 11, ноябрь 2008.
  18. Анкета соискателя на вакантную должность Web-программиста. "Кадровик. Кадровое делопроизводство", № 8, август 2008.
  19. Учет и налогообложение расходов организации на создание web-сайта. О.Л. Вольхина, "Налоговая политика и практика", № 6, июнь 2008.
  20. Всемирная паутина: www.. World Wide Web. Н. Филина, "Финансовая газета. Региональный выпуск", № 7, февраль 2008.

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Мой диплом после вашего сопровождения подписали на кафедре!!! Осталось не многое: ЗАЩИТИТЬ!!! Спасибо!