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Результаты поиска Лучшие результаты Michael R. Solomon. Conquering Consumerspace. Marketing Strategies for a Branded World. – М.: AMACOM/American Management Association, 2004. – 276 с. C. J. Hayden. Get Clients Now! A 28-Day Marketing Program for Professionals and Consultants. – М.: AMACOM/American Management Association, 1999. – 214 с. Charles D. Schewe, Alexander Hiam. The Portable MBA in Marketing. – М.: Wiley, 1998. – 498 с. Robert Slater. Jack Welch and the G.E. Way: Management Insights and Leadership Secrets of the Legendary CEO. – М.: McGraw-Hill Companies, 1998. – 328 с. Michel Chevalier, Michel Gutsatz. Luxury Retail Management: How the World's Top Brands Provide Quality Product and Service Support. – М.: , 2012. – 384 с. Jan Freidhof. The Dilemma of Cash Management in China: Presenting Entrusted Loans as a potential Solution. – М.: , 2012. – 56 с. David Yong Gun Fie, Wan Murdani Wan Mohamed, Pauline Lam Woon Har. Telekom Malaysia Berhad (TM): Innovating the Business in the Highly Competitive Market. – М.: , 2012. – 152 с. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с. Jim Newell. Using Online Marketing Tools...To Market Your Offline Business: 4 Essential Tools To Help You Find New Customers and Retain Your Existing One's Longer. – М.: , 2012. – 100 с. Akweli Parker. 41 1/4 Creative Content Ideas: Ingeniously Clever Small Business Marketing Moves for Capturing More Clicks, Clients, and Cash. – М.: , 2012. – 106 с. Rudolf Ivancsits. Mobile Couponing und Ticketing: Instrument des Customer Relationship Management im Mobile Marketing (German Edition). – М.: , 2012. – 172 с. Sandra Meister. Brand Communities for Fast Moving Consumer Goods: An Empirical Study of Members' Behavior and the Economic Relevance for the Marketer. – М.: , 2012. – 316 с. Paul R. Timm. 50 Powerful Ideas You can Use to Keep Your Customers: 3rd Edition. – М.: , 2012. – 184 с. Benjamin Huybrechts. Fair Trade Organizations and Social Enterprise: Social Innovation through Hybrid Organization Models (Routledge Studies in Management, Organizations and Society). – М.: , 2012. – 260 с. Heike Lober. Corporate Management, Corporate Social Responsibility and Customers: An Empirical Investigation. – М.: , 2012. – 164 с. Katharina E. Leitner. Balanced Sustainability Marketing: How a Fish Processor Deals with the Shortage of a Natural Resource. – М.: , 2012. – 380 с. Customer-Oriented Global Supply Chains: Concepts for Effective Management. – М.: , 2012. – 432 с. Philip Kotler. Ten Deadly Marketing Sins: Signs and Solutions. – М.: Wiley, 2004. – 160 с. Jim Ware. The Psychology of Money : An Investment Manager's Guide to Beating the Market (Wiley Finance). – М.: , 0. – 0 с. Sallie Sherman, Joseph Sperry, Samuel Reese. The Seven Keys to Managing Strategic Accounts. – М.: McGraw-Hill, 2003. – 256 с. Key Account Management: Learning Form Supplier & Customer Perspectives. – М.: , 0. – 0 с. Michael Miller. B2B Digital Marketing: Using the Web to Market Directly to Businesses (Que Biz-Tech). – М.: , 2012. – 368 с. Leonard R. Sayles, Henry Mintzberg. The Working Leader: The Triumph of High Performance over Conventional Management Principles. – М.: , 0. – 0 с. Bea Northcott, Janette Helm, Bea Northcott, Janette Helm. Untapped Options: Building Links Between Marketing and Human Resources to Achieve Organizational Goals in Health Care. – М.: , 0. – 0 с. John O. Whitney. Taking Charge: Management Guide to Troubled Companies and Turnarounds. – М.: , 0. – 0 с. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с. Anthony Johnson. Maximum Effectiveness: Your Guide to Maximum Success in Sales, Marketing, Management, Client Satisfaction, Personal Effectiveness. – М.: , 0. – 0 с. Jerry Wind, Vijay Mahajan. Digital Marketing : Global Strategies from the World's Leading Experts. – М.: , 0. – 0 с. Meeting Customer Needs (Chartered Management Institute Series). – М.: , 0. – 0 с. Warren J. Keegan. Global Marketing Management (7th Edition). – М.: , 0. – 0 с. Dennis G. McCarthy. The Loyalty Link : How Loyal Employees Create Loyal Customers. – М.: , 0. – 0 с. John Putzier. Get Weird! 101 Innovative Ways to Make Your Company a Great Place to Work. – М.: AMACOM/American Management Association, 2001. – 208 с. Donald A. Marchand, Don Marchand. Competing with Information: A Manager's Guide to Creating Business Value with Information Content. – М.: , 0. – 0 с. Brad VanАuken. Brand Aid. An Easy Reference Guide to Solving Your Toughest Branding Problems and Strengthening Your Market Position. – М.: AMACOM/American Management Association, 2003. – 320 с. Alpha Books, Editors at Alpha Books, Alpha Editors. Every Manager's Desk Reference. – М.: Alpha, 0. – 1344 с. Thomas F. Wallace. Customer-Driven Strategy: Winning Through Operational Excellence. – М.: , 0. – 0 с. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с. Rolf Wigand, Arnold Picot, Ralf Reichwald. Information, Organization and Management: Expanding Markets and Corporate Boundaries. – М.: , 0. – 0 с. Nermien Al-Ali, Nermien Al-Ali. Comprehensive Intellectual Capital Management: Step-by-Step. – М.: , 0. – 0 с. Fred Wiersema. The New Market Leaders: Who's Winning and How in the Battle for Customers. – М.: , 0. – 0 с. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с. Peter Vervest, Al Dunn. How to Win Customers in the Digital World: Total Action or Fatal Inaction. – М.: , 0. – 0 с. Yefim Fasser, Donald Brettner. Management for Quality in High Technology Enterprises. – М.: , 0. – 0 с. Jeffrey K. Pinto, Pekka Rouhiainen. Building Customer-Based Project Organizations. – М.: , 0. – 0 с. James Highlands. How to Make Money with ISO 9000: A Guide to Profitable Quality Management. – М.: , 0. – 0 с. Norton Paley. The Manager's Guide to Competitive Marketing Strategies, Second Edition. – М.: , 0. – 0 с. Public House and Beverage Management: Key Principles and Issues. – М.: , 0. – 0 с. Andy Bruce, Ken Langdon. Essential Managers: Putting Customers First (Essential Managers Series). – М.: , 0. – 0 с. Audio Recording for Profit : The Sound of Money. – М.: , 0. – 0 с. Robert Baldock. Last Days of the Giants?: A Route Map for Big Business Survival. – М.: , 0. – 0 с. Johny K. Johansson. Global Marketing: Foreign Entry, Local Marketing, and Global Management. – М.: , 0. – 0 с. Planning, NAB Research. The Television Industry: A Market by Market Review. – М.: , 0. – 0 с. R. Eric Reidenbach, Terry C. Wilson, Gordon W. McClung, Reginald Goeke. The Value Driven Bank: Strategies for Total Market Satisfaction. – М.: , 0. – 0 с. Dwight S. Ritter. High Performance Branch Banking: A Manager's Guide to Maximizing Branch Profitability. – М.: , 0. – 0 с. James D. Lenskold. Marketing ROI : The Path to Campaign, Customer, and Corporate Profitability. – М.: McGraw-Hill, 2003. – 256 с. Fred Wiersema. The New Market Leaders: Who's Winning and How in the Battle for Customers. – М.: , 0. – 0 с. Alan S. Cleland, Albert V. Bruno. The Market Value Process : Bridging Customer & Shareholder Value (Jossey-Bass Business & Management Series). – М.: , 0. – 0 с. Peter Wilson, Sue Bates. The Essential Guide to Managing Small Business Growth. – М.: , 0. – 0 с. Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews. IT Services: Costs, Metrics, Benchmarking and Marketing. – М.: Prentice Hall Ptr, 2000. – 240 с. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с. Neal G. Shaw. Strategies for Managing Computer Software Upgrades. – М.: , 0. – 0 с. Mary Pat McCarthy, Stuart Campbell. Security Transformation: Digital Defense Strategies to Protect your Company's Reputation and Market Share. – М.: , 0. – 0 с. Feargal Quinn. Crowning the Customer. – М.: Raphel Marketing, 2001. – 160 с. Ian H. Gordon. Competitor Targeting: Winning the Battle for Market and Customer Share. – М.: , 0. – 0 с. Martin Stein, Frank Voehl. Macrologistics Management: A Catalyst for Organizational Change. – М.: , 0. – 0 с. Donald Peter Cushman, Sarah Sanderson King. Communicating Organizational Change: A Management Perspective (Suny Series in International Management). – М.: , 0. – 0 с. Margaret Shaw and Susan V. Morris. Hospitality Sales: A Marketing Approach. – М.: John Wiley and Sons, Ltd, 2000. – 352 с. George S Day, George S. Day. Market Driven Strategy: Processes for Creating Value. – М.: , 0. – 0 с. Joe Perdue, Rhonda J. Montgomery, Patti J. Shock, John M. Stefanelli. A Club Manager's Guide to Private Parties and Club Functions. – М.: , 0. – 0 с. Alfredo Zingale, Matthias Arndt. New Economy Excellence Series, New Economy Emotion: Engaging Customer Passion with e-CRM. – М.: , 0. – 0 с. Knut Holt. Market Oriented Product Innovation: A Key to Survival in the Third Millennium. – М.: , 0. – 0 с. Richard Seltzer. Web Business Bootcamp: Hands-on Internet Lessons for Managers, Entrepreneurs, and Professionals. – М.: , 0. – 0 с. Ronald R. Sims, John G. Veres, Katherine A. Jackson, Carolyn L. Facteau. The Challenge of Front-Line Management: Flattened Organizations in the New Economy. – М.: , 0. – 0 с. Frederick E. Webster. Market-Driven Management : How to Define, Develop, and Deliver Customer Value (Wiley Series on Marketing Management). – М.: , 0. – 0 с. Brad Cleveland. ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals. – М.: Call Center Press, 2003. – 209 с. Stormy Friday, David G. Cotts. Quality Facility Management : A Marketing and Customer Service Approach. – М.: , 0. – 0 с. Bob Adams. Streetwise Complete Business Plan With Software: Interactive Software to Quickly Create a Powerful Business Plan Plus a Comprehensive Book (ADAMS STREETWISE SERIES). – М.: , 0. – 0 с. Jamal K Al-Dabal. Is Total Quality Management Enough for Competitive Advantage? Realities in. – М.: , 0. – 0 с. Jim Holden. World Class Selling : The Crossroads of Customer, Sales, Marketing, and Technology. – М.: , 0. – 0 с. Jeffrey J. Fox. How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients. – М.: Hyperion, 2000. – 192 с. Michael Leboeuf. How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age. – М.: , 0. – 0 с. Bill Donaldson, Tom O'Toole. Strategic Market Relationships : From Strategy to Implementation. – М.: , 0. – 0 с. Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas. Customer Equity: Building and Managing Relationships As Valuable Assets. – М.: Harvard Business School Press, 2001. – 228 с. James H. Gilmore, B. Joseph Pine. Markets of One: Creating Customer-Unique Value through Mass Customization. – М.: Harvard Business School Press, 2000. – 240 с. Jill Griffin. Customer Loyalty: How to Earn It, How to Keep It. – М.: Jossey-Bass, 2002. – 272 с. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с. Marketing Logistics (Chartered Institute of Marketing (Paperback)). – М.: , 0. – 0 с. Raymond Teo, Sharon Fong. Maximising Profits: The Customer Centric Approach. – М.: , 0. – 0 с. E. J. Nijssen, Ruud T. Frambach, Edwin J. Nijssen. Marketing Strategy: Creating Customer Value Through Strategic Marketing Planning - A Management Approach. – М.: , 0. – 0 с. Michael J. Cunningham. Customer Relationship Management (Express Exec). – М.: , 0. – 0 с. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с. Orville C Walker, Jr., Harper W Boyd, John Mullins, Jean-Claude Larreche, Jr., Harper Boyd, John Mullins, Jean-Claude Larreche. Marketing Strategy: A Decision-Focused Approach. – М.: , 0. – 0 с. Philip Kotler, Gary Armstrong. Principles of Marketing, Activebook 2.0. – М.: Prentice Hall, 2003. – 672 с. Ronald G. Drozdenko, Perry D. Drake. Optimal Database Marketing: Strategy, Development, and Data Mining. – М.: , 0. – 0 с. David Rosenthal, Lew G. Brown, David W. Rosenthal. Cases in Strategic Marketing. – М.: , 0. – 0 с. Douglas B. Herron. Marketing Nonprofit Programs and Services : Proven and Practical Strategies to Get More Customers, Members, and Donors (JOSSEY BASS NONPROFIT & PUBLIC MANAGEMENT SERIES). – М.: , 0. – 0 с. Piercy. Market Led Strategic Change. – М.: , 0. – 0 с. John A. Quelch, Rohit Deshpande. The Global Market : Developing a Strategy to Manage Across Borders (JOSSEY BASS BUSINESS AND MANAGEMENT SERIES). – М.: , 0. – 0 с. Barry Berman. Marketing Channels. – М.: , 0. – 0 с. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с. Brad Kleindl. E-Commerce Marketing. – М.: , 2004. – 0 с. Grahame R. Dowling. The Art And Science of Marketing: Marketing for Marketing Managers. – М.: , 2005. – 0 с. Philip Kotler, Gary Armstrong. Principles of Marketing (11th Edition) (Principles of Marketing). – М.: Prentice Hall, 2005. – 768 с. Louis E. Boone, David L. Kurtz. Contemporary Marketing, Update 2006 (with Audio CD). – М.: , 2005. – 784 с. Phil Rosenzweig. The Halo Effect: ... and the Eight Other Business Delusions That Deceive Managers. – М.: Free Press, 2007. – 256 с. Philip Kotler, Gary Armstrong. Principles of Marketing. – М.: Prentice Hall, 2011. – 742 с. Anthony Hernandez, Jay Conrad Levinson. Guerrilla Marketing Success Secrets: 52 Weeks of Marketing & Management Wisdom. – М.: Morgan James Publishing, 2007. – 185 с. Tim Riesterer, Diane Emo. Customer Message Management: Increasing Marketing's Impact on Selling (American Marketing Association). – М.: , 2006. – 192 с. David Frederick Ross. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management). – М.: , 2008. – 304 с. Peter Raulerson, Jean-Claude Malraison, Antoine Leboyer. Building Routes to Customers: Proven Strategies for Profitable Growth. – М.: , 2009. – 194 с. Linda Goodman, Michelle Helin. Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales. – М.: , 2009. – 256 с. Lynette Ryals. Managing Customers Profitably. – М.: , 2009. – 384 с. Christian Zeidler. Mobile Support in Customer Loyalty Management. – М.: , 2009. – 239 с. Brian Cooper and Maria Philips. Custom Surveys Within Your Budget: Maximizing Profits Through Effective Online Research Design. – М.: , 2010. – 212 с. Change Management Best Practices - Templates, Documents and Examples of Change Management in the Public Domain. PLUS access to content.theartofservice.com for downloading. – М.: , 2010. – 194 с. Capacity Management Best Practices - Templates, Documents and Examples of Capacity Management in the Public Domain PLUS access to content.theartofservice.com for downloading. – М.: , 2010. – 196 с. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с. Managing Markets & Customers. – М.: Pergamon, 2009. – 132 с. Leonardo Inghilleri, Micah Solomon. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization. – М.: AMACOM/American Management Association, 2010. – 170 с. H. David Hennessey. Global Account Management. – М.: , 2003. – 270 с. John McKean. Managing Customers Through Economic Cycles. – М.: , 2010. – 264 с. N.Gladson Nwokah. Delivery Customer Experience Management. – М.: LAP Lambert Academic Publishing, 2012. – 148 с. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с. Дополнительные результаты Edited by Phil Harris, Andrew Lock, Patricia Rees. Machiavelli, Marketing and Management. – М.: Routledge, 2000. – 256 с. Erik Angner. A Course in Behavioral Economics. – М.: , 2012. – 272 с. Maranda Gibson, David Byrd, George Page. Lessons from the Bored Room: How to avoid meeting monotony, be a better speaker, and make your communication sing. – М.: , 2012. – 134 с. Russell Hoye, Matthew Nicholson, Aaron Smith, Bob Stewart, Hans Westerbeek. Sport Management: Principles and Applications. – М.: , 2012. – 304 с. Danielle Park. Juggling Dynamite: An insider's wisdom about money management, markets, and wealth that lasts. – М.: , 2012. – 204 с. Zvinaiye Chimbadzwa. Implementing a code of conduct in institutions of higher learning: The case of Zimbabwe Open University. – М.: , 2012. – 104 с. Damian Ryan, Calvin Jones. Understanding Digital Marketing: Marketing Strategies for Engaging the Digital Generation. – М.: , 2012. – 297 с. Clarke L. Caywood. The Handbook of Strategic Public Relations and Integrated Communications. – М.: McGraw-Hill, 1997. – 574 с. Alan R. Ackerman. Investing Under Fire: Winning Strategies from the Masters for Bulls, Bears, and the Bewildered. – М.: , 0. – 0 с. David S. Evans. Microsoft, Antitrust and the New Economy. – М.: , 0. – 0 с. Sandra Schneider. Durch Events Brucken zwischen Osterreich und Sudosteuropa bauen (German Edition). – М.: , 2012. – 96 с. S. Tamer Cavusgil, Pervez N. Ghauri, Milind R. Agarwal. Doing Buisness in Emerging Markets: Entry and Negotiation Strategies. – М.: , 0. – 0 с. Robert Muksian. Mathematics of Interest Rates, Insurance, Social Security, and Pensions. – М.: , 0. – 0 с. John Calverley, John Calverley. The Investor's Guide to Market Fundamentals. – М.: , 0. – 0 с. Global Portfolio Diversification : Risk Management, Market Microstructure, and Implementation Issues. – М.: , 0. – 0 с. Etienne Wenger, Richard McDermott, William M. Snyder. Cultivating Communities of Practice. – М.: , 0. – 0 с. Stephen Young. Moral Capitalism: Reconciling Private Interest with the Public Good. – М.: , 0. – 0 с. Arthur H., Ph.D. Bell. Writing Effective Letters, Memos, and E-mail. – М.: Barron's Educational Series, 2004. – 240 с. Vivian Buchan. Make Presentations with Confidence. – М.: Barron's, 1997. – 208 с. Ronald J. Ebert, Ricky W. Griffin. Business Essentials (4th Edition). – М.: , 0. – 0 с. Jim Dion, Ted Topping. Start and Run a Profitable Retail Business (Start & Run a). – М.: Self-Counsel Press, 2000. – 200 с. Kathleen R. Allen. Bringing New Technology to Market. – М.: Prentice Hall, 2002. – 368 с. Donald A. Marchand, Don Marchand. Competing with Information: A Manager's Guide to Creating Business Value with Information Content. – М.: , 0. – 0 с. Alpha Books, Editors at Alpha Books, Alpha Editors. Every Manager's Desk Reference. – М.: Alpha, 0. – 1344 с. Managing Smart : 325 High-Performance Tips Every Manager Must Know. – М.: , 0. – 0 с. Gregory Kishel, Patricia Kishel. How to Start, Run, and Stay in Business (3rd Ed). – М.: , 0. – 0 с. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с. Gary L. Lilien, Arvind Rangaswamy. New Product and Brand Management: Marketing Engineering Applications, Second Edition. – М.: , 0. – 0 с. Earl Hall, Juliane Johnson. Integrated Project Management. – М.: , 0. – 0 с. Svenja Falk, Alfred J. Beerli, Daniel Diemers. Knowledge Management and Networked Environments. – М.: , 0. – 0 с. Successful Marketing Communications: A Practical Guide to Planning and Implementation. – М.: , 0. – 0 с. Management Ideas (In Brief). – М.: , 0. – 0 с. Public House and Beverage Management: Key Principles and Issues. – М.: , 0. – 0 с. Andy Bruce, Ken Langdon. Essential Managers: Putting Customers First (Essential Managers Series). – М.: , 0. – 0 с. Audio Recording for Profit : The Sound of Money. – М.: , 0. – 0 с. Louise M. Kursmark. Sales Amd Marketing Resumes for $100,000 Careers. – М.: , 0. – 0 с. Robert Baldock. Last Days of the Giants?: A Route Map for Big Business Survival. – М.: , 0. – 0 с. Michael W. Howard. Self-Management and the Crisis of Socialism. – М.: , 0. – 0 с. Erik Banks. Weather Risk Management: Market, Products and Applications. – М.: , 0. – 0 с. Dimitris N. Chorafas. Managing Derivatives Risk: Establishing Internal Systems and Controls. – М.: Irwin Professional Publishing, 1995. – 410 с. Maggie Mahar. Bull! : A History of the Boom, 1982-1999: What drove the Breakneck Market--and What Every Investor Needs to Know About Financial Cycles. – М.: HarperBusiness, 0. – 400 с. Daryl Guppy. Market Trading Tactics: Beating the Odds Through Technical Analysis and Money Management. – М.: , 0. – 0 с. William R. Feist, James A. Heely, Min H. Lu, Roy L. Nersesian. Managing a Global Enterprise. – М.: , 0. – 0 с. Satyajit Das. Swaps and Financial Derivatives : Products, Pricing, Applications and Risk Management (Wiley Finance). – М.: , 0. – 0 с. Aspatore Books Staff, InsideTheMinds.com, Scott Opsal, Victoria Collins, Howard Weiss, Sanford B. Axelroth, Robert A. Studen, Gilda Borenstein, Josephine Jimenez, Robert G. Morris. Inside the Minds: Leading Wall Street Investors - Senior Investment Advisors from Merrill Lynch, Bank of America, Montgomery Asset Management & More on the Secrets to Successful Investments in a Down Economy. – М.: , 0. – 0 с. Peter Wilson, Sue Bates. The Essential Guide to Managing Small Business Growth. – М.: , 0. – 0 с. Michael D. Hutt, Thomas W. Speh. Business Marketing Management: A Strategic View of Industrial and Organizational Markets. – М.: , 0. – 0 с. Bob Adams. Streetwise Complete Business Plan With Software: Interactive Software to Quickly Create a Powerful Business Plan Plus a Comprehensive Book (ADAMS STREETWISE SERIES). – М.: , 0. – 0 с. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с. William J. Pardee. To Satisfy & Delight Your Customer: How to Manage for Customer Value. – М.: , 0. – 0 с. Mark W Johnston, Greg W. Marshall. Churchill/Ford/Walker's Sales Force Management with Excel Spreadsheets. – М.: , 0. – 0 с. Philip Kotler, Gary Armstrong. Principles of Marketing, Activebook 2.0. – М.: Prentice Hall, 2003. – 672 с. Terry R. Bacon, Terry Bacon, Terry R., Ph.D. Bacon. Selling to Major Accounts: Tools, Techniques, and Practical Solutions for the Sales Manager. – М.: , 0. – 0 с. John Mariotti. Smart Things to Know About, Marketing. – М.: , 0. – 0 с. Susan Baker. New Consumer Marketing : Managing a Living Demand System. – М.: , 0. – 0 с. Michael J Etzel, Bruce J. Walker, William J Stanton. Marketing w/PowerWeb. – М.: , 0. – 0 с. Edited by Barbara Lewis and Dale Littler. The Blackwell Encyclopedic Dictionary of Marketing. – М.: Wiley-Blackwell, 2008. – 288 с. T. J. Tedesco, Mike Stevens, Henry Mortimer. Win Top-of-Mind Positioning. – М.: , 0. – 0 с. Geoff Lancaster, Paul Reynolds. Marketing : Second Edition. – М.: , 0. – 0 с. John A. Quelch, Rohit Deshpande. The Global Market : Developing a Strategy to Manage Across Borders (JOSSEY BASS BUSINESS AND MANAGEMENT SERIES). – М.: , 0. – 0 с. Barry Berman. Marketing Channels. – М.: , 0. – 0 с. Dave Stein. How Winners Sell: 21 Proven Strategies to Outsell Your Competition and Win the Big Sale, Second Edition. – М.: , 0. – 0 с. Ronald R. Jordan, Katelyn L. Quynn. Planned Giving : Management, Marketing, and Law (Wiley Nonprofit Law, Finance and Management Series). – М.: , 0. – 0 с. David Vine. Internet Business Intelligence: How to Build a Big Company System on a Small Company Budget. – М.: Cyberage Books, 2000. – 464 с. Laura Brown and John Gravely. Special Edition: Using Microsoft CRM (+ CD-ROM). – М.: Que, 2004. – 552 с. Jerald W. Chesser. World of Culinary Supervision, Training and Management, The (3rd Edition). – М.: , 2004. – 0 с. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с. John J. Murphy. Converting Customer Value : From Retention to Profit. – М.: , 2005. – 0 с. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с. Brad Kleindl. E-Commerce Marketing. – М.: , 2004. – 0 с. Chris Hackley. Doing Research Projects in Marketing, Management and Consumer Research. – М.: , 2003. – 0 с. Anne Swartzlander. Serving Internal and External Customers. – М.: , 2003. – 0 с. Grahame R. Dowling. The Art And Science of Marketing: Marketing for Marketing Managers. – М.: , 2005. – 0 с. Philip Kotler, Gary Armstrong. Principles of Marketing (11th Edition) (Principles of Marketing). – М.: Prentice Hall, 2005. – 768 с. Louis E. Boone, David L. Kurtz. Contemporary Marketing, Update 2006 (with Audio CD). – М.: , 2005. – 784 с. Phil Rosenzweig. The Halo Effect: ... and the Eight Other Business Delusions That Deceive Managers. – М.: Free Press, 2007. – 256 с. Xiaowen Tian. Managing International Business in China. – М.: , 2007. – 312 с. Philip Kotler, Gary Armstrong. Principles of Marketing. – М.: Prentice Hall, 2011. – 742 с. Anthony Hernandez, Jay Conrad Levinson. Guerrilla Marketing Success Secrets: 52 Weeks of Marketing & Management Wisdom. – М.: Morgan James Publishing, 2007. – 185 с. Tim Riesterer, Diane Emo. Customer Message Management: Increasing Marketing's Impact on Selling (American Marketing Association). – М.: , 2006. – 192 с. Tom Wong, Liz Kao. Salesforce.com For Dummies (For Dummies (Computer/Tech)). – М.: , 2006. – 410 с. Roger Palmer, Juanita Cockton, Graham Cooper. Managing Marketing: Marketing Success Through Good Management Practice. – М.: Butterworth-Heinemann, 2007. – 392 с. Ian MacKenzie. Management and Marketing with Mini-Dictionary. – М.: Heinle, 1997. – 144 с. Tom Wong, Liz Kao. Salesforce.com For Dummies (For Dummies (Computer/Tech)). – М.: , 2008. – 372 с. Todd Sebastian. Tell Your Clients Where to Go! A Practical Guide to Providing Passionate Client Leadership. – М.: , 2008. – 192 с. Noel Capon. Managing Marketing in the 21st Century. – М.: , 2008. – 359 с. David Frederick Ross. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management). – М.: , 2008. – 304 с. Connectivity and Knowledge Management in Virtual Organizations: Networking and Developing Interactive Communications (Premier Reference Source). – М.: , 2008. – 450 с. Sales & Marketing Procedures to Improve Sales Pipeline Management. – М.: Bizmanualz, 2008. – 712 с. Peter Raulerson, Jean-Claude Malraison, Antoine Leboyer. Building Routes to Customers: Proven Strategies for Profitable Growth. – М.: , 2009. – 194 с. Linda Goodman, Michelle Helin. Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales. – М.: , 2009. – 256 с. Lynette Ryals. Managing Customers Profitably. – М.: , 2009. – 384 с. Francis Nicholson, Richard Meek. CIM Coursebook: Managing Marketing. – М.: , 2009. – 288 с. Christian Zeidler. 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