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Лучшие результаты

  1. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.

Дополнительные результаты

  1. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
  2. Robert Spector, Patrick D. McCarthy. The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry. – М.: , 2012. – 224 с.
  3. J. Mike Jacka, Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction. – М.: , 0. – 0 с.
  4. Stephanie G. Sherman, V. Clayton Sherman. Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers. – М.: , 0. – 0 с.
  5. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
  6. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
  7. Lorna Riley. 76 Ways to Build a Straight Referral Business, ASAP!. – М.: , 0. – 0 с.
  8. Kobi James. Improving Time to Profit: Customer Focused Strategies for Marketing and Sales. – М.: , 0. – 0 с.
  9. Morris B. Holbrook. Consumer Value: A Framework for Analysis and Research (Routledge Interpretive Market Research Series). – М.: , 0. – 0 с.
  10. Peter Garber. 25 Reproducible Activities for Customer Service Excellence. – М.: , 2005. – 0 с.
  11. Phil Robinson. Business Excellence : The integrated solution to planning and control. – М.: , 2005. – 0 с.
  12. Diane Berenbaum, Tom Larkin. How to Talk to Customers: Create a Great Impression Every Time withMAGIC. – М.: , 2007. – 224 с.
  13. Patricia Belyea, Jenny Sullivan. Fantastic Folders and Exceptional Envelopes: A Designer's Guide to Custom Carriers That Open Conversations and Seal Deals. – М.: , 2005. – 160 с.
  14. Dr. Rick Brinkman, Dr. Rick Kirschner. Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer. – М.: , 2005. – 272 с.
  15. Michael Miller. eBay Auction Templates Starter Kit. – М.: , 2006. – 336 с.
  16. Gary Plaster, Jerry Alderman. Beyond Six Sigma: Profitable Growth through Customer Value Creation. – М.: , 2006. – 320 с.
  17. Peter C. Honebein, Roy F. Cammarano. Creating Do-It-Yourself Customers: How Great Customer Experiences Build Great Companies. – М.: , 2005. – 200 с.
  18. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
  19. John Black. Lean Production. – М.: , 2008. – 250 с.
  20. Carl Henry. The People Approach To Customer Service. – М.: , 2008. – 156 с.
  21. Clive Humby, Terry Hunt, Tim Phillips. Scoring Points: How Tesco Continues to Win Customer Loyalty. – М.: Kogan Page, 2008. – 304 с.
  22. Alexandra Levit. Success for Hire: Simple Strategies to Find and Keep Outstanding Employees (Success for Hire). – М.: , 2008. – 168 с.
  23. Mark Leheney. The Five Commitments of a Leader. – М.: , 2008. – 160 с.
  24. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
  25. Peter Raulerson, Jean-Claude Malraison, Antoine Leboyer. Building Routes to Customers: Proven Strategies for Profitable Growth. – М.: , 2009. – 194 с.
  26. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
  27. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
  28. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
  29. Ronald J. Baker. Measure What Matters to Customers: Using Key Predictive Indicators. – М.: Wiley, 2006. – 208 с.
  30. John R. Garcia. High-Performance Internet Advertising With Pay Per Clicks: The Online Marketer's Start-Up Guide On Pay Per Click Marketing With Advertising Tips And ... Higher Online Sales And Big Profits Faster!. – М.: , 2011. – 72 с.
  31. Peter Willmott. TPM - A Route to World Class Performance. – М.: , 2010. – 264 с.
  32. Bill Self. Customer Satisfaction Measurement for ISO 9000: 2000. – М.: , 2010. – 176 с.
  33. Joe Fleischer. The Complete Guide to Customer Support. – М.: , 2010. – 272 с.
  34. Bruno Latour. Science in Action – How to Follow Scientists & Engineers Through Society (Paper). – М.: , 1988. – 282 с.
  35. LE STEBBING. Stebbing ?quality? Assurance – The Route To Effici Encyand Competitiveness. – М.: , 1986. – 242 с.
  36. Perraton. Alternative Routes to Formal Education. – М.: , 1982. – 0 с.
  37. Perraton. Alternative Routes to Formal Education. – М.: , 1985. – 344 с.
  38. Linda M. Lash. The Complete Guide to Customer Service. – М.: , 1988. – 240 с.
  39. Ina Caro. Paris to the Past – Traveling through History by Train. – М.: , 2011. – 416 с.
  40. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
  41. Freddie L Sirmans Sr. USA Economic Survival Manual (Volume 1). – М.: , 2011. – 238 с.
  42. L STEBBING. Stebbing: ?quality? Assurance – The Route To Efficiency & Competiveness 2ed. – М.: , 1989. – 262 с.
  43. A Bernotas. 30 Bicycle Tours in New Hampshire – a Guide To Selected Backcountry Roads Through the Granite State 3e. – М.: , 1996. – 208 с.
  44. Easy French Step-By-Step. – М.: , 2011. – 400 с.
  45. Easy Italian Step-By-Step. – М.: , 2011. – 336 с.
  46. Hot Flashes, Hormones & Your Health: Breakthrough Findings To Help You Sail Through Menopause. – М.: , 2011. – 256 с.
  47. The Road To Organic Growth. – М.: , 2011. – 224 с.
  48. Bangalore Tiger. – М.: , 2011. – 288 с.
  49. LE BON. COMPETITIVE INTELLIGENCE AND THE SALES FORCE: HOW TO GAIN MARKET LEADERSHIP THROUGH MARKET-BASED INTELLIGENCE. – М.: , 2014. –  с.
  50. Mohammed Shaikh Russel. Planning and Evaluates Performance of Radio Network. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
  51. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
  52. Katta G. Durga Prasad. Integrating Product Design and Supply Chain Design Through QFD. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
  53. Isaac Baah. Links Between Leadership Styles and Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
  54. Lionel Nettey. Assessment of Customer Service Satisfaction of ECG Ashanti East Region. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  55. Mamta Sharma. Stress to Resilience: A Passage Through Music. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
  56. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
  57. Amjad Al-Nasser. Measuring Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  58. Saima Jahan,Surmad Umar and Samina Jahan. Impact Of Customer Service Elements On Customer Satisfaction &Loyality. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  59. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  60. M.Prema latha. Stress and Life Satisfaction of NGO Employees. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
  61. Ismail Yusuf. Optimization of Rich Vehicle Routing Problem Using Heuristic Algorithm. – М.: Scholars' Press, 2014. – 144 с.
  62. Kalimullah Khan. UX in mobile phones to ensure customer satisfaction and loyalty. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  63. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  64. Ikram Ullah. Customer driven innovation is the backbone of your company. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  65. Mohammed Asif Iqbal. Growth factors of Service based Internet Commerce. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
  66. Paul van Wingerden. Impact of Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  67. Omoneye OLASANMI. IT INNOVATIONS AND CUSTOMER SATISFACTION IN NIGERIAN BANKS. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
  68. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
  69. Jeff Readman. Outsourcing and innovation performance in the UK furniture industry. – М.: LAP Lambert Academic Publishing, 2014. – 236 с.
  70. Katherine Fulgence. Factors influencing Customer Satisfaction with Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  71. Afsaneh Rezazadeh Mehrjou and Adel Tajasom. Customer Satisfaction in Automobile Market. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
  72. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
  73. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
  74. J.L. Jonathan Tuovinen. Exceeding Expectations. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
  75. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
  76. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
  77. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  78. Upendra Singh Panwar. Customer Satisfaction Perceptive. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
  79. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
  80. Md. Abul Kalam Azad and Md. Waleed Ashraf. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  81. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
  82. Kennedy Ntabo Otiso. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  83. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  84. Abdul Rehman Shaikh. Employee Recognition & Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  85. Mesfin Abebe. Customer satisfaction on sisa card service:dashen bank (Ethiopia). – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  86. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
  87. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  88. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
  89. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  90. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
  91. Muhammad Ali. Barriers to Customer Integration into New Product Development Process. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
  92. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
  93. Juhani Kuokkanen. Customer Satisfaction and Word-of-Mouth Behavior. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
  94. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  95. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  96. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
  97. Carlijn Evers. Effects of Return Commission. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
  98. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
  99. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
  100. Lauri Vuorensola. Collecting customer satisfaction data with web surveys. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  101. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  102. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
  103. Helen Cripps. Customer Satisfaction in Local Government. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
  104. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
  105. Linus Ivarsson,Alexander Nilsson and Torbjorn Rimfalt. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
  106. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
  107. Hitesh Gupta. B2B Marketing in Mineral Industry. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
  108. Siya Ibinabobo Amachree. Redesigning a service experience. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  109. Faheem Shahzad. Impact of Direct Marketing on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
  110. Jusuf Zeqiri. Customer Satisfaction with Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
  111. Sreenivasan Jayashree and Mohd Nazri Mohd Noor. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
  112. Iveta Bendova. An Analysis of Customer Satisfaction in Food Retailing. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  113. Sujatha Palleti. Brand Loyalty and its antecedents. – М.: Scholars' Press, 2013. – 192 с.
  114. Anees Janee Ali and Sarah Sabir Ahmad. Employees'' Nonverbal Communication Cues and Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
  115. Kiran G. and Kadakol A.M. Mind Mapping of Customer satisfaction Towards Business Dailies. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
  116. Mehreen Shora. Measuring Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
  117. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
  118. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
  119. Tugce Karpuzcu. Impact of e-Services on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
  120. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с.
  121. Mohammed Kassie Abebe. Business Process Reengineering Factors and Employee Performance. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  122. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
  123. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
  124. Festus Aleruchi Nmegbu. Holistic Marketing Strategy and Customers' Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 324 с.
  125. Desta Tesfaw Mebratu. Public Serves Delivery Reform and Customer Satisfaction in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  126. Benson Mukandiwa. Customer and Employee Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
  127. Messay Shiibre Eshetu and Semahegn Woldesemaet Kebede. Business Process Reengineering :case On Commercial Bank Of Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  128. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  129. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
  130. Kamelia Chaichi. Impact of Employee Training on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
  131. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
  132. Manoj Kumar. Measuring Customer Satisfaction -Text and Cases. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  133. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
  134. Jagjeet Kaur Saini. Bank of India: Products and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
  135. Al Jamal Mustafa Shindaini and Tanmoy Debnath. The Customer Satisfaction on Debit Card. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  136. Muhammad Aashir. Customer Satisfaction in Islamic Banking System in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  137. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
  138. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  139. Mohamed Samy Tawfik ElDeeb,Yasser Tawfik and Shadi Adibifard. Comparative Study Between Egyptian And Iranian Banks. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
  140. Samson Mutsagondo. Customer Care and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  2. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  3. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
  4. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г.
  5. My name is, или Бренд - на балансе. Е.В. Преснякова, "Предприятия общественного питания: бухгалтерский учет и налогообложение", № 4, апрель 2008.

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