Результаты поиска

Лучшие результаты

1. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
   

Дополнительные результаты

1. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
2. J. Mike Jacka, Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction. – М.: , 0. – 0 с.
   
3. Al Jamal Mustafa Shindaini, Tanmoy Debnath. The Customer Satisfaction on Debit Card: A case study on Standard Bank Limited,Khulna, Bangladesh. – М.: , 2012. – 76 с.
   
4. Jerry Acuff, Wally Wood. The Relationship Edge in Business : Connecting with Customers and Colleagues When It Counts. – М.: , 2004. – 0 с.
   
5. Ramon Grosfoguel, Ana Margarita Cervantes-Rodriguez. The Modern/Colonial/Capitalist World-System in the Twentieth Century : Global Processes, Antisystemic Movements, and the Geopolitics of Knowledge. – М.: , 0. – 0 с.
   
6. Stephanie G. Sherman, V. Clayton Sherman. Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers. – М.: , 0. – 0 с.
   
7. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с.
   
8. The American Institute in Taiwan. Country Commercial Guide: Taiwan (Country Commercial Guides). – М.: , 0. – 0 с.
   
9. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
   
10. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
    
11. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
    
12. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
    
13. Frank Bradley. Strategic Marketing : In the Customer Driven Organization. – М.: , 0. – 0 с.
    
14. John J. Paul, Sheryl R. Paul. Achieving Customer Delight in Your Organization: Positioning Your Organization to Stand Out, Field Book. – М.: , 0. – 0 с.
    
15. Nancy L. Russo, Brian Fitzgerald, Janice I. Degross. Realigning Research and Practice in Information Systems Development - The Social and Organizational Perspective (International Federation for Information Processing, Volume 194). – М.: , 0. – 0 с.
    
16. The Customer Centric Enterprise : Advances in Mass Customization and Personalization. – М.: , 2003. – 0 с.
    
17. William C. Johnson. Superior Customer Value in the New Economy: Concepts and Cases, Second Edition. – М.: , 2004. – 0 с.
    
18. Jay R. Galbraith. Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process (Jossey Bass Business and Management Series). – М.: , 2005. – 0 с.
    
19. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
    
20. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с.
    
21. Michael Schell. The Customer Approved Small Business: Success Secrets For Developing Your Small Business (Approved). – М.: , 2004. – 0 с.
    
22. Ronald M. Andersen, Thomas H. Rice, Gerald F. Kominski. Changing the U.S. Health Care System: Key Issues in Health Services Policy and Management. – М.: , 2007. – 744 с.
    
23. Naomi Black. Two Sides to Every Coin... The Customer Isn't Always Right!. – М.: , 2004. – 190 с.
    
24. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
    
25. Fatima Alinvi. Customers??? Preferences of Insurance Services: How Could Insurance Companies Enhance their Ability of Meeting the Constant Changes in Customers??? Preferences?. – М.: , 2008. – 98 с.
    
26. Unifying Themes in Complex Systems: Vol VI: Proceedings of the Sixth International Conference on Complex Systems. – М.: , 2009. – 640 с.
    
27. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
    
28. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
    
29. Chin Kok Kwon, Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia: The Impact of Marketing Mix on the Customer Retention. – М.: , 2010. – 112 с.
    
30. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
31. Tankut Pacac?. The Philosophy of Advanced-Level Marketing: The significance of CRM- Customer Relations Management in terms of marketing, consumer behaviors. – М.: , 2011. – 80 с.
    
32. Ronald Asherson. The Neurologic Involvement in Systemic Autoimmune Diseases,3. – М.: , 2010. – 296 с.
    
33. Leslie F Greengard. The Rapid Evaluation of Potential Fields in Particle Systems. – М.: , 2003. – 104 с.
    
34. TC Barrow. Trade & Empire – The British Customs Service in Colonial America 1660–1775. – М.: , 1974. – 348 с.
    
35. Daniel W Mcshea. Biology?s First Law – The Tendency for Diversity and Complexity to Increase in Evolutionary Systems. – М.: , 2010. – 184 с.
    
36. Daniel W Mcshea. Biology?s First Law – The Tendency for Diversity and Complexity to Increase in Evolutionary Systems. – М.: , 2010. – 184 с.
    
37. Lf Greengard. The Rapid Evaluation of Potential Fields in Particle Systems. – М.: , 1988. – 0 с.
    
38. Pradeep Chhibber. The Formation of National Party Systems – Federalism and Party Competition in Canada, Great Britain, India, and the United States. – М.: , 2004. – 272 с.
    
39. We Bijker. The Social Construction of Technological Systems – New Directions in (Paper). – М.: , 1989. – 0 с.
    
40. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с.
    
41. Budi Martokoesoemo. The On–Line Business Survival Guide in Information Systems and Decision Sciences Featuring the Wall Street Journal Interactive Edition. – М.: , 1998. – 64 с.
    
42. Stuart Biegel. Beyond Our Control? – Confronting the Limits of our Legal System in the Age of Cyberspace. – М.: , 2003. – 466 с.
    
43. MI GOLDMAN. Goldman ?ussr In Crisis? – The Failure Of An Economic System. – М.: , 1983. – 224 с.
    
44. Omelijan Pritsak. The Origins of the Old Rus? Weights & Monetary Systems – Two Studies in Western Eurasian Metrology & Numismatics in Seventh to Eleventh. – М.: , 1998. – 184 с.
    
45. MI GOLDMAN. Goldman ?ussr In Crisis? – The Failure Of An Economic System. – М.: , 1984. – 224 с.
    
46. We Bijker. Bijker: The Social Construction Of Technological Systems – New Directions In The (cloth). – М.: , 1987. – 0 с.
    
47. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
    
48. William A Searcy. The Evolution of Animal Communication – Reliability and Deception in Signaling Systems. – М.: , 2005. – 288 с.
    
49. Stuart Biegel. Beyond Our Control? – Confronting the Limits of Our Legal System in the Age of Cyberspace. – М.: , 2001. – 466 с.
    
50. The Mind Of The Customer. – М.: , 2011. – 304 с.
    
51. The Customer Rules: The 14 Indispensible, Irrefutable, And Indisputable Qualities Of The Greatest Service Companies In The World. – М.: , 2011. – 352 с.
    
52. Avantika Fadnis. Harmonics in power system. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
53. Gheorghe Grigoras and Gheorghe Cartina. The Impact of the Fuzzy Modeling in Electric Distribution Systems. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
54. Masoud Farhoodnea,Azah Mohamed and Hussain Shareef. Harmonic Source Localization in Power Systems. – М.: LAP Lambert Academic Publishing, 2011. – 152 с.
    
55. Mohammed Shoaib. Concepts in Genetic System Design. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
    
56. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
57. Nazim Abdul Nariman. Twisted High Rise Steel Structures In Diagrid System. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
    
58. Chieh-Lu Li. Cross-cultural Customer Service in Recreation Management. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
    
59. Saikumar C. Bharamappanavara. FARMING SYSTEMS IN THE TANK COMMANDS IN NORTH EASTERN KARNATAKA (INDIA). – М.: LAP Lambert Academic Publishing, 2011. – 184 с.
    
60. Debnarayan Jana and Upendranath Nandi. A Statistical Description of Electrical Transport in Disordered System. – М.: LAP Lambert Academic Publishing, 2011. – 420 с.
    
61. Emily Standish-Hayes. Proposals for the Implementation of Sustainable Food Systems in the U.K. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
    
62. Zeinab Mohamed Hammad. Transformations in Agroforestry Systems in the Gum Belt of Kordofan. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
63. Jibin Joseph and A. Rathinam. An Advanced Approach To Power Quality Issues In Distribution System. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
    
64. Maqsood Malik and Zaheer Khan. Electron Transfer Reactions in Colloidal Systems. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
    
65. Gantulga Balgansuren. Improving the existing land use planning system in Mongolia. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
    
66. Jana Jancova. Job Satisfaction in Teachers. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
67. Mehmet Talaykurt. Position of the Israel Lobby in the United States' Political System. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
68. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
    
69. Florin Tudor. The Customs Impact of the Trade Policy in the Fight Against Fraud. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
70. Sajjad Mithiborwala. Evaluation of the etch pattern by bonding systems in primary teeth. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
    
71. Amjad Al-Nasser. Measuring Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
72. Saima Jahan,Surmad Umar and Samina Jahan. Impact Of Customer Service Elements On Customer Satisfaction &Loyality. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
73. Hammoda Abu-Odah,Khawla ElNems and Atta Al Jabary. Patients Satisfaction in Emergency Department- European Gaza Hospital. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
74. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
75. Gokce Yukselen Abdurrazak Peler. The Tense-Aspect-Mood/Modality System of the Turkish Spoken in Cyprus. – М.: Scholars' Press, 2013. – 356 с.
    
76. ILKAY VURAL. Success Factors in Information Systems Outsourcing. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
    
77. Kalimullah Khan. UX in mobile phones to ensure customer satisfaction and loyalty. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
78. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
79. Yadira Quinonez,Dario Maravall and Javier de Lope. Improving the multi-tasks distribution in multi-robot systems. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
    
80. Ioan Gheorghe Ratiu. The Fuzzy Logic Applications in Power Systems. – М.: LAP Lambert Academic Publishing, 2010. – 204 с.
    
81. Emilio Serrano,Juan A. Botia and Jose M. Cadenas. Advancing the state of the art in the analysis of multi-agent systems. – М.: LAP Lambert Academic Publishing, 2011. – 208 с.
    
82. Paul van Wingerden. Impact of Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
83. Antonios Printezis. PRICING MODELS FOR ADMISSION IN SERVICE SYSTEMS. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
    
84. Omoneye OLASANMI. IT INNOVATIONS AND CUSTOMER SATISFACTION IN NIGERIAN BANKS. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
    
85. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
    
86. Katherine Fulgence. Factors influencing Customer Satisfaction with Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
87. Afsaneh Rezazadeh Mehrjou and Adel Tajasom. Customer Satisfaction in Automobile Market. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
88. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
89. Daniel Auka. Customer Loyalty In Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 180 с.
    
90. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
91. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
92. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
93. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
94. Upendra Singh Panwar. Customer Satisfaction Perceptive. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
    
95. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
96. Md. Abul Kalam Azad and Md. Waleed Ashraf. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
97. Siti Intan Nurdiana Wong Binti Abdullah. Service Recovery in The Higher Education. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
98. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
99. Kennedy Ntabo Otiso. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
100. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
101. Abdul Rehman Shaikh. Employee Recognition & Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
102. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
103. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
104. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
105. Shankar Chelliah,Sonia Nanthenny Kanapathy and Jayaraman Munusamy. The Competitive Advantages In Private Higher Education. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
106. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
107. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
     
108. Juhani Kuokkanen. Customer Satisfaction and Word-of-Mouth Behavior. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
     
109. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
110. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
111. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
112. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
113. ANUBHAV ANAND MISHRA. Customer Satisfaction and Retail Banking. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
     
114. Lauri Vuorensola. Collecting customer satisfaction data with web surveys. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
115. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
116. Aygul Isayeva. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
     
117. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
118. Helen Cripps. Customer Satisfaction in Local Government. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
     
119. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
     
120. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
121. Faheem Shahzad. Impact of Direct Marketing on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
     
122. Iveta Bendova. An Analysis of Customer Satisfaction in Food Retailing. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
123. Ashish Mathur. Measuring & Managing Customer Satisfaction In Non-star Accommodations. – М.: LAP Lambert Academic Publishing, 2012. – 316 с.
     
124. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
     
125. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
126. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с.
     
127. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
128. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
129. Desta Tesfaw Mebratu. Public Serves Delivery Reform and Customer Satisfaction in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
130. Nigamananda Biswas. CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
131. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
132. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
     
133. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
     
134. Manoj Kumar. Measuring Customer Satisfaction -Text and Cases. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
135. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
136. Vishal Shah. Customer Retention and Satisfaction in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
137. Jagjeet Kaur Saini. Bank of India: Products and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
138. Al Jamal Mustafa Shindaini and Tanmoy Debnath. The Customer Satisfaction on Debit Card. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
139. Muhammad Aashir. Customer Satisfaction in Islamic Banking System in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
140. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Банковское отделение будущего. интервью с Камероном МакКворри. Cameron MacQuarrie, менеджером по развитию бизнеса компании Cisco Systems в области корпоративных финансов в регионе EMEA. Европа, Ближний Восток, Африка. Н.Ф. Колюшенко, "Расчеты и операционная работа в коммерческом банке", № 2, февраль 2006.
4. Ловушка для пирата. интервью с И. Слабых, руководителем отдела противодействия интеллектуальному пиратству в России и СНГ Adobe Systems. И. Голова, "Расчет", N 9, сентябрь 2012 г.
5. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
6. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
7. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
8. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
9. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
10. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
11. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
12. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
13. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
14. Я воспринимаю персонального помощника как напарника червяк должен нравиться рыбке, а не рыбаку. интервью с П.А. Черкашиным, руководителем российского представительства компании Adobe Systems. "Управление персоналом", № 20, октябрь 2008.