Результаты поиска

Лучшие результаты

1. Narinder Kaur. Customer Relationship Management in General Insurance Sector in India. – М.: LAP Lambert Academic Publishing, 2013. – 176 с.
   

Дополнительные результаты

1. Jan Freidhof. The Dilemma of Cash Management in China: Presenting Entrusted Loans as a potential Solution. – М.: , 2012. – 56 с.
   
2. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с.
   
3. Hanna-Reetta Hirvonen, Kingsley John Ify. Effectiveness of CRM in HAAGA-HELIA: Evaluation of Microsoft Dynamics CRM system and its effectiveness in HAAGA-HELIA. – М.: , 2012. – 60 с.
   
4. Rudolf Ivancsits. Mobile Couponing und Ticketing: Instrument des Customer Relationship Management im Mobile Marketing (German Edition). – М.: , 2012. – 172 с.
   
5. Mary E. Chenoweth, Nancy Y. Moore, Amy G. Cox, Judith D. Mele, Jerry M. Sollinger. Best Practices in Supplier Relationship Management and Their Early Implementation in the Air Force Material Command. – М.: , 2012. – 90 с.
   
6. Evan M. Berman, James S. Bowman, Jonathan P. West, Montgomery R. Van Wart. Human Resource Management in Public Service: Paradoxes, Processes, and Problems. – М.: , 2012. – 552 с.
   
7. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
8. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
   
9. Jerry Acuff, Wally Wood. The Relationship Edge in Business : Connecting with Customers and Colleagues When It Counts. – М.: , 2004. – 0 с.
   
10. Frank-Jurgen Richter, Parthasarathi Banerjee. The Knowledge Economy in India. – М.: , 0. – 0 с.
    
11. Robin Turrell, World Bank South Asia Region Rural Development Sector Unit, India Ministry of Urban Affairs and Employment, Great Britain Dept. for International Development. Urban Water Supply and Sanitation (South Asia Rural Development Series). – М.: , 0. – 0 с.
    
12. Marvin Snider. Human Relations Management in Young, Growing Companies : A Manual for Entrepreneurs and Executives. – М.: , 0. – 0 с.
    
13. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с.
    
14. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с.
    
15. Stanley A. Brown. Customer Relationship Management: A Strategic Imperative in the World of E-Business. – М.: , 0. – 0 с.
    
16. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
    
17. Relationship and Resource Management in Operations (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с.
    
18. Dennis G. Uyemura, Donald R. van Deventer. Financial Risk Management In Banking: The Theory and Application of Asset and Liability Management. – М.: McGraw-Hill, 1992. – 350 с.
    
19. Jerry McCaffery, L. R. Jones. Budgeting and Financial Management in the Federal Government (Research in Public Management, V. 1). – М.: , 0. – 0 с.
    
20. Adrian Randall, Paul Palmer. Financial Management in the Voluntary Sector: An Introduction. – М.: , 0. – 0 с.
    
21. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с.
    
22. Joseph H. Boyett, Jimmie T. Boyett, Jimmie T. Boyett, Joseph H. Boyett. The Guru Guide to the Knowledge Economy: The Best Ideas for Operating Profitably in a Hyper-Competitive World. – М.: , 0. – 0 с.
    
23. Christopher Voss, Colin Armistead, Bob Johnston, Barbara Morris. Operations Management in Service Industries and the Public Sector: Text and Cases. – М.: , 0. – 0 с.
    
24. Adedeji Bodunde Badiru. Project Management in Manufacturing and High Technology Operations (Wiley Series in Engineering and Technology Management). – М.: , 0. – 0 с.
    
25. Gopal K. Kanji. Total Quality Management in Action. – М.: , 0. – 0 с.
    
26. Don Peppers, Martha, Phd Rogers. The One to One Manager: Real-World Lessons in Customer Relationship Management (One to One). – М.: , 0. – 0 с.
    
27. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
    
28. Ec-Council. Customer Relationship Management. – М.: , 0. – 0 с.
    
29. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
    
30. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
    
31. Aino Halinen, Routledge. Relationship Marketing in Professional Services: A Study of Agency-Client Dynamics in the Advertising Sector (Routledge Advances in Management and Business Studies). – М.: , 0. – 0 с.
    
32. Gerald Corbae, Jakob B. Jensen, Dirk Schneider. Marketing 2.0 : Strategies for Closer Customer Relationships. – М.: Springer, 2003. – 152 с.
    
33. Robert Hite, Wesley J. Johnston. Managing Salespeople: A Relationship Management Approach. – М.: , 0. – 0 с.
    
34. Olivia Parr Rud. Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. – М.: , 0. – 0 с.
    
35. Edward Istvan Huizenga. Innovation Management in the Ict Sector: How the Frontrunners Stay Ahead. – М.: , 0. – 0 с.
    
36. Managing Strategic Enterprise Systems And E-government Initiatives In Asia: A Casebook (Series on Innovation and Knowledge Management, Vol. 1). – М.: , 2004. – 0 с.
    
37. Nick Manning. Reforming Fiscal and Economic Management in Afghanistan (Directions in Development) (Directions in Development). – М.: , 2004. – 0 с.
    
38. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
    
39. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
    
40. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
    
41. Joby John. Fundamentals of Customer-Focused Management : Competing through Service. – М.: , 2003. – 0 с.
    
42. V. Kumar. Customer Relationship Management : A Databased Approach. – М.: , 2005. – 0 с.
    
43. Michael J Boella. Human Resource Management in the Hospitality Industry, Eighth Edition : An Introductory Guide. – М.: , 2005. – 0 с.
    
44. Nigel Nicholson. Traders: Risks, Decisions, and Management in Financial Markets. – М.: , 2004. – 0 с.
    
45. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
    
46. Richard S. Guha. How To Get What You Most Want In Life: Achieve Worldly And Emotional Career Success. – М.: , 2004. – 0 с.
    
47. Colin Doeg. Crisis Management in the Food and Drinks Industry: A Practical Approach (Practical Approaches to Food Control and Food Quality Series). – М.: , 2005. – 0 с.
    
48. Adrian Payne. Handbook of CRM: Achieving Excellence through Customer Management. – М.: Butterworth-Heinemann, 2005. – 288 с.
    
49. Helen Bevan. Performance Management in Healthcare (Health Management Series). – М.: , 2004. – 280 с.
    
50. Patricia S. Yoder-Wise. Leading and Managing in Nursing. – М.: , 2006. – 760 с.
    
51. Mahesh S. Raisinghani. Handbook of Research on Global Information Technology Management in the Digital Economy. – М.: Information Science Reference, 2008. – 588 с.
    
52. Handbook of Marketing Decision Models (International Series in Operations Research & Management Science) (International Series in Operations Research & Management Science). – М.: , 2008. – 630 с.
    
53. Evert Gummesson. Total Relationship Marketing, Third Edition: Marketing management, relationship strategy and CRM approaches for the network economy. – М.: , 2008. – 392 с.
    
54. Debbie Gilliland, Alison Maguire. Managing Corporate and Business Relationships: Bank / Customer Relationships. – М.: , 2008. – 250 с.
    
55. Amy Sauers. Effective Customer Relationship Management: How Emotion Drives Sustainable Success. – М.: , 2008. – 220 с.
    
56. Connectivity and Knowledge Management in Virtual Organizations: Networking and Developing Interactive Communications (Premier Reference Source). – М.: , 2008. – 450 с.
    
57. Darren Lee-Ross, Conrad Lashley. Entrepreneurship & Small Business Management in the Hospitality Industry. – М.: Elsevier Butterworth-Heinemann, 2009. – 304 с.
    
58. Bishara A. Bahbah. Wealth Management in Any Market: Timeless Strategies for Building Financial Security. – М.: , 2009. – 300 с.
    
59. Christian Zeidler. Mobile Support in Customer Loyalty Management. – М.: , 2009. – 239 с.
    
60. Michael Boella, Steven Goss-Turner. Human Resource Management in the Hospitality Industry: An Introductory Guide. – М.: Elsevier Butterworth-Heinemann, 2007. – 384 с.
    
61. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
62. Simon Knox. Customer Relationship Management. – М.: , 2010. – 302 с.
    
63. David Loader. Relationship and Resource Management in Operations. – М.: , 2010. – 172 с.
    
64. Francis Buttle. Customer Relationship Management. – М.: , 2010. – 522 с.
    
65. Ian Dewing. The role of principles and practices of financial management in the governance of with-profits UK life insurers . – М.: , 2010. – 80 с.
    
66. Tankut Pacac?. The Philosophy of Advanced-Level Marketing: The significance of CRM- Customer Relations Management in terms of marketing, consumer behaviors. – М.: , 2011. – 80 с.
    
67. Ivanka Menken. The Business Relationship Management Handbook - The Business Guide to Relationship management; The Essential Part Of Any IT/Business Alignment Strategy - Third Edition. – М.: , 2011. – 180 с.
    
68. Managing Customer Relationships on the Internet (International Business and Management). – М.: , 2005. – 318 с.
    
69. Christopher Voss. Operations Management in Service Industries and the Public Sector. – М.: , 1985. – 328 с.
    
70. Customer Relationship Management:Emerging Concepts, Tools And Applications. – М.: , 2008. – 550 с.
    
71. Total Quality Management In The Public Sector. – М.: , 2011. – 0 с.
    
72. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
    
73. Vusi Tsabedze. Public Sector Records Management in Swaziland. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
74. Kumar Amar Nath and Shashi Prabha Singh. Knowledge Management In Corporate Sector. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
    
75. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
    
76. Sowmya K.R. Employee Commitment In Banking Sector, Chennai-India. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
77. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
78. Ranjana Ferrao. State Responsibility in Disaster Management in India. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
79. Lalji Verma. Healthcare Waste Management in India: an overview. – М.: LAP Lambert Academic Publishing, 2013. – 240 с.
    
80. Purna Prabhakar Nandamuri and Viyyanna Rao Kodati. Management of Schools in India - A Functional Analysis. – М.: LAP Lambert Academic Publishing, 2011. – 320 с.
    
81. Chakchai So-In. Resource Allocation and Management in Computer Networks. – М.: LAP Lambert Academic Publishing, 2011. – 212 с.
    
82. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
83. Pradeep Kumar. Designing of some Data Mining Tools for BI in Indian Insurance Sector. – М.: LAP Lambert Academic Publishing, 2014. – 236 с.
    
84. Ram Pratap Sinha. Life Insurance Sector in India. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
    
85. Mudassar Ali. Role of Information Technology in retaining customers. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
    
86. Pavla Vondrakova. CRM in Service Oriented Organizations in the European Union. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
    
87. Dhara Dave and Brahmdutta Raval. Implementation of Information Technology in Pharmaceutical Management. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
88. Nouman Shafique,Razzaq Athar and Tahir Saeed. Black Box of 3 C’s (Customer, Company & Competitor) In Modern World. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
    
89. VIKAS GAUTAM. CUSTOMER RELATIONSHIP MANAGEMENT IN LIC. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
90. Lakshmipriya Soundararajan and Ganesan Ramasamy. Perception on Privatisation of Insurance Sector in Rural India. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
    
91. Ankit Khandelwal. The Concept Of Loyalty In Retail As A Corporate Strategy. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
92. Pradeep Kumar and Poorna Chandra Prasad. CRM Practices in Indian Telecommunications. – М.: LAP Lambert Academic Publishing, 2013. – 220 с.
    
93. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
94. Mahasweta Bhattacharya and Sunil Kumar Gandhi. Financial Performance Analysis of General Insurance Companies in India. – М.: Scholars' Press, 2014. – 580 с.
    
95. Narinder Kaur. Customer Relationship Management in General Insurance Sector in India. – М.: LAP Lambert Academic Publishing, 2013. – 176 с.
    
96. Anis ur Rehman. Effective Project Management In India. – М.: LAP Lambert Academic Publishing, 2015. – 116 с.
    
97. Neville C. Pradeep. Data Mining in Management and Practice. – М.: LAP Lambert Academic Publishing, 2012. – 412 с.
    
98. SANJAY KUMAR,Harbhajan Bansal and Komal Smriti. Relationship Marketing in Indian Services Organizations. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
    
99. Abhijit Sinha and Sunil Kumar Gandhi. Financial Performance Analysis of Life Insurers in India. – М.: Scholars' Press, 2014. – 404 с.
    
100. Babeet Gupta,J.S. Grewal and Ruchi Agarwal. Significance of Customer Relationship in Enhancing Customer Equity. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
101. Amit Mukherjee. Effectiveness of Distribution Channel in Insurance Sector. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
102. Ehsan Abedyan. Customer relationship management (CRM) In SMEs. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
103. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
     
104. N.Gladson Nwokah. Delivery Customer Experience Management. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
     
105. Godfred Owusu-Bempah,Emmanuel Attah Kumah and Dennis Amoako. The Importance Of Supplier Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
     
106. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
107. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
108. Ritesh Patel and Rajnikant Patel. Brand Management In Retail Banking. – М.: LAP Lambert Academic Publishing, 2012. – 520 с.
     
109. Bilal Afsar,Asim Rehman and Rehmat Ullah Bangash. Customer Relationship Management in Banks. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
110. Frank Kojo Kuranchie. Customer Retention and Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
111. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
112. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
     
113. Subbarao Ebicherla. Customer Relationship Management in Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
     
114. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
115. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
116. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
117. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
     
118. Shuanghong Niu. An Emprical Study of Value-Added-Reseller Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 264 с.
     
119. Khalid Hashmi. Customer-support Service-The Role in Telecom Customer Relationships. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
120. Kaushik Bhattacharya. Customer Relationship Marketing in Indian Steel Industry. – М.: LAP Lambert Academic Publishing, 2012. – 380 с.
     
121. Roopali Bajaj and Shalini Sinha. Dynamics of Employee Relationship Management. – М.: Scholars' Press, 2012. – 204 с.
     
122. Alireza Miremadi and Shirin Ranjbar Toutouee. Electronic Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2015. – 120 с.
     
123. Fiseha Zelealem Ayou. Implementation of Customer Relationship Management in Hotel Industry. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
124. Lokeshver Singh Jodhana. Tourism Management In Rajasthan. – М.: LAP Lambert Academic Publishing, 2013. – 200 с.
     
125. Sanjaykumar Durgabhai Paramar and Jagdishbhai Ambalal Parmar. Environmental Management in Gujarat. – М.: LAP Lambert Academic Publishing, 2014. – 188 с.
     
126. Velavan M. Financial Health Analysis of Sugar Companies in India. – М.: LAP Lambert Academic Publishing, 2012. – 212 с.
     
127. Sanjeev Kumar Singh and Akshay Kumar Satsangi. Promotional Strategies and Practices in Insurance Sector. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
     
128. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
129. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
     
130. Velavan M. Capital Structure Analysis of Sugar Companies in India. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
     
131. Velavan M. Fixed Assets Management in Large-Scale Sugar Industries in India. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
     
132. Jyoti Purohit. Disaster Management in India: Structure and Challenges. – М.: LAP Lambert Academic Publishing, 2013. – 324 с.
     
133. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
134. Rossano Giandomenico. Asset Liability Management in Insurance Companies and Banks. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
     
135. Marie Roshanthi Lucas. Knowledge Management in the Not-for-Profit Sector. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
136. Kanwal Garg. Data Mining in Life Insurance Sector of India: A Model Based Approach. – М.: LAP Lambert Academic Publishing, 2012. – 232 с.
     
137. Mudassar Ali. CRM activities in the growth and expansion of hotel industry. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
     
138. Kesjana Halili. Risk Management in North Cyprus Banking Sector. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
     
139. Rangarirai Mbizi. CRM practices in corporate banking. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
140. Fredrick Odoyo. Growth And Performance Of General Insurance Sector In India. – М.: LAP Lambert Academic Publishing, 2012. – 296 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Продукты unit-linked life insurance на азиатском рынке. А.А. Романова, "Организация продаж страховых продуктов", № 3, май-июнь 2007.
3. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
4. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
5. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
6. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
7. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
8. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
9. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
10. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
11. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
12. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
13. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
14. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
15. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
16. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
17. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
18. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
19. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
20. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
21. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.