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Лучшие результаты

  1. Michael Willmott. Citizen Brands : Putting Society at the Heart of Your Business. – М.: , 0. – 0 с.
  2. Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas. Customer Equity: Building and Managing Relationships As Valuable Assets. – М.: Harvard Business School Press, 2001. – 228 с.
  3. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
  4. Olivia Parr Rud. Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. – М.: , 0. – 0 с.
  5. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
  6. V. Kumar. Customer Relationship Management : A Databased Approach. – М.: , 2005. – 0 с.
  7. John J. Murphy. Converting Customer Value : From Retention to Profit. – М.: , 2005. – 0 с.
  8. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
  9. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
  10. Mudassar Ali. Role of Information Technology in retaining customers. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  11. Zahra Sadeghi and Hadi Farid. Customer Behavior and Online Satisfaction: Impacts of Critical Factors. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  12. Tesfa Tiruneh. The Impact of Financial Compensation on Employee Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
  13. Debajani Sahoo. CRM Practices in Indian Star Hotels. – М.: LAP Lambert Academic Publishing, 2011. – 316 с.
  14. Alireza Abdolhosseini Khaligh and Alireza Miremadi. The Impact of eCRM on Loyalty and Retention of Customers. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
  15. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
  16. Dalbir Singh. CRM in Service Organizations. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
  17. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  18. Frank Kojo Kuranchie. Customer Retention and Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  19. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
  20. Rangarirai Mbizi. CRM practices in corporate banking. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.

Дополнительные результаты

  1. Various Authors. Contingency Planning and Crisis Management: Assessing and mitigating potential threats to your business (Key Concepts). – М.: , 2012. – 340 с.
  2. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с.
  3. Sajjad M. Jasimuddin. Knowledge Management: An Interdisciplinary Perspective (Series on Innovation and Knowledge Management). – М.: , 2012. – 403 с.
  4. Venky Shankararaman. Business Enterprise, Process, and Technology Management: Models and Applications. – М.: , 2012. – 395 с.
  5. Rudolf Ivancsits. Mobile Couponing und Ticketing: Instrument des Customer Relationship Management im Mobile Marketing (German Edition). – М.: , 2012. – 172 с.
  6. Maranda Gibson, David Byrd, George Page. Lessons from the Bored Room: How to avoid meeting monotony, be a better speaker, and make your communication sing. – М.: , 2012. – 134 с.
  7. Mary E. Chenoweth, Nancy Y. Moore, Amy G. Cox, Judith D. Mele, Jerry M. Sollinger. Best Practices in Supplier Relationship Management and Their Early Implementation in the Air Force Material Command. – М.: , 2012. – 90 с.
  8. National Restaurant Association. ManageFirst: Hospitality and Restaurant Management w/Online Testing Voucher (2nd Edition). – М.: , 2012. – 320 с.
  9. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
  10. National Restaurant Association. ManageFirst: Bar and Beverage Management with Answer Sheet (2nd Edition). – М.: , 2012. – 320 с.
  11. Margaret J. Barr. The Jossey-Bass Academic Administrator's Guide to Budgets and Financial Management (Jossey-Bass Academic Administrator's Guide). – М.: , 0. – 0 с.
  12. David A. Dubofsky, Thomas W. Miller. Derivatives: Valuation and Risk Management. – М.: , 0. – 0 с.
  13. Marilyn Barrett. The Ten Biggest Legal Mistakes Women Can Avoid : How to Protect Yourself, Your Children and Your Assets. – М.: , 0. – 0 с.
  14. Key Account Management: Learning Form Supplier & Customer Perspectives. – М.: , 0. – 0 с.
  15. Case Studies in Global Management: Strategy, Innovation and People Management. – М.: , 2012. – 330 с.
  16. John Wang. Innovations in Information Systems for Business Functionality and Operations Management. – М.: , 2012. – 378 с.
  17. Lewis M. Branscomb, Philip E. Auerswald. Taking Technical Risks: How Innovators, Executives, and Investors Manage High-Tech Risks. – М.: , 0. – 0 с.
  18. Abol Ardalan. Economic and Financial Analysis for Engineering and Project Management. – М.: , 0. – 0 с.
  19. James T. O'Reilly, Philip Hagan. Environmental and Workplace Safety : A Guide for University, Hospital, and School Managers (Industrial Health & Safety). – М.: , 0. – 0 с.
  20. Cheryl Whitten. Milady's Step-By-Step Makeup Videos and Course Management Guide. – М.: , 0. – 0 с.
  21. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с.
  22. Joseph M. Firestone. Enterprise Information Portals and Knowledge Management. – М.: Butterworth-Heinemann, 2002. – 456 с.
  23. Jane Arsenault. Forging Nonprofit Alliances : A Comprehensive Guide to Enhancing Your Mission Through Joint Ventures & Partnerships, Management Service Organizations, ... Bass Nonprofit and Public Management Series.). – М.: , 0. – 0 с.
  24. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с.
  25. Parviz F. Rad. Project Estimating and Cost Management (Project Management Essential Library). – М.: , 0. – 0 с.
  26. Asset Protection and Security Management Handbook. – М.: , 0. – 0 с.
  27. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
  28. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
  29. John E. Rehfeld. Alchemy of a Leader : Combining Western and Japanese Management Skills to Transform Your Company. – М.: , 0. – 0 с.
  30. Relationship and Resource Management in Operations (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с.
  31. Johny K. Johansson. Global Marketing: Foreign Entry, Local Marketing, and Global Management. – М.: , 0. – 0 с.
  32. Ricardo R. Fernandez. Total Quality in Purchasing and Supplier Management. – М.: CRC Press, 1994. – 344 с.
  33. Dennis G. Uyemura, Donald R. van Deventer. Financial Risk Management In Banking: The Theory and Application of Asset and Liability Management. – М.: McGraw-Hill, 1992. – 350 с.
  34. Jerry McCaffery, L. R. Jones. Budgeting and Financial Management in the Federal Government (Research in Public Management, V. 1). – М.: , 0. – 0 с.
  35. Jeffrey S. Harrison. Strategic Management : Of Resources And Relationships. – М.: , 0. – 0 с.
  36. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с.
  37. Russ Broeckelmann. Inventory Classification Innovation: Paving the Way for Electronic Commerce and Vendor Managed Inventory. – М.: , 0. – 0 с.
  38. Michael W. Lowenstein. The Customer Loyalty Pyramid. – М.: , 0. – 0 с.
  39. Jeffrey S. Harrison. Strategic Management : Of Resources and Relationships (Concepts and Cases). – М.: , 0. – 0 с.
  40. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
  41. Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas. Customer Equity: Building and Managing Relationships As Valuable Assets. – М.: Harvard Business School Press, 2001. – 228 с.
  42. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
  43. Ec-Council. Customer Relationship Management. – М.: , 0. – 0 с.
  44. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
  45. Terry, Ph.D Riley, Terry Riley. C.H.A.R.M. School: Lessons in Customer Hostility and Rage Management. – М.: , 0. – 0 с.
  46. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
  47. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
  48. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
  49. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
  50. Douglas B. Herron. Marketing Nonprofit Programs and Services : Proven and Practical Strategies to Get More Customers, Members, and Donors (JOSSEY BASS NONPROFIT & PUBLIC MANAGEMENT SERIES). – М.: , 0. – 0 с.
  51. Robert Hite, Wesley J. Johnston. Managing Salespeople: A Relationship Management Approach. – М.: , 0. – 0 с.
  52. Paul M. Swamidass. Encyclopedia of Production and Manufacturing Management. – М.: , 0. – 0 с.
  53. Olivia Parr Rud. Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. – М.: , 0. – 0 с.
  54. Tony Hines. Supply Chain Strategies: Customer Driven and Customer Focused. – М.: , 2004. – 0 с.
  55. Managing Strategic Enterprise Systems And E-government Initiatives In Asia: A Casebook (Series on Innovation and Knowledge Management, Vol. 1). – М.: , 2004. – 0 с.
  56. Ken Kaser. Sports and Entertainment Management. – М.: , 2004. – 0 с.
  57. Corporate Governance And Labour Management: An International Comparison. – М.: , 2004. – 0 с.
  58. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
  59. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
  60. V. Kumar. Customer Relationship Management : A Databased Approach. – М.: , 2005. – 0 с.
  61. Production Practices and Quality Assessment of Food Crops : Volume 2: Plant Mineral Nutrition and Pesticide Management. – М.: , 2004. – 0 с.
  62. The Blackwell Handbook of Organizational Learning and Knowledge Management (Blackwell Handbooks in Management). – М.: , 2003. – 0 с.
  63. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
  64. Internal Relationship Management: Linking Human Resources To Marketing Performance (Journal of Relationship Marketing Monographic Separates). – М.: , 2004. – 0 с.
  65. Mark W Johnston. Relationship Selling and Sales Management w/ ACT! CD-ROM. – М.: , 2004. – 0 с.
  66. Paul A. Erickson. Emergency Response Planning for Corporate and Municipal Managers, Second Edition (Butterworth-Heinemann Homeland Security). – М.: , 2006. – 432 с.
  67. Mass Customization: Challenges and Solutions (International Series in Operations Research & Management Science). – М.: , 2006. – 304 с.
  68. Dipak Laha & Purnendu Mandal. Handbook of Computational Intelligence in Manufacturing and Production Management. – М.: Idea Group Reference, 2007. – 516 с.
  69. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
  70. Amy Sauers. Effective Customer Relationship Management: How Emotion Drives Sustainable Success. – М.: , 2008. – 220 с.
  71. Connectivity and Knowledge Management in Virtual Organizations: Networking and Developing Interactive Communications (Premier Reference Source). – М.: , 2008. – 450 с.
  72. Karin Tollin, Antonella Caru. Strategic Market Creation: A New Perspective on Marketing and Innovation Management. – М.: , 2009. – 352 с.
  73. Chin Kok Kwon, Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia: The Impact of Marketing Mix on the Customer Retention. – М.: , 2010. – 112 с.
  74. Simon Knox. Customer Relationship Management. – М.: , 2010. – 302 с.
  75. David Loader. Relationship and Resource Management in Operations. – М.: , 2010. – 172 с.
  76. Francis Buttle. Customer Relationship Management. – М.: , 2010. – 522 с.
  77. Ivanka Menken. The Business Relationship Management Handbook - The Business Guide to Relationship management; The Essential Part Of Any IT/Business Alignment Strategy - Third Edition. – М.: , 2011. – 180 с.
  78. Julie Meehan, Mike Simonetto, Larry Montan, Chris Goodin. The Handbook of Pricing and Profitability Management: A Practical Guide for Business Leaders. – М.: John Wiley and Sons, Ltd, 2011. – 320 с.
  79. Customer Relationship Management:Emerging Concepts, Tools And Applications. – М.: , 2008. – 550 с.
  80. Teamwork And Project Management. – М.: , 2011. – 160 с.
  81. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
  82. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
  83. Kishore Rathod and Dasharath Prasad. Assessment of Nitrogen and Biofertilizer Management in Soybean. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
  84. Debashis Roy,Md. Golam Farouque and M. Zulfikar Rahman. Soil and Crop Management. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
  85. Grace Abigaba,Phiona Kwaga and Oluk Richard. Tree Seed handling, Nursery and Tree management Techniques. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
  86. Ramesh C. Sharma and Vipin Chandra. Natural Resources And Their Management In Garhwal Himalayas. – М.: LAP Lambert Academic Publishing, 2013. – 196 с.
  87. Nareman Aly,Sayeda Abd El Latief and Abd El Rahman El Naggar. Assessment of Suicidality Risk Factors and Its Management. – М.: LAP Lambert Academic Publishing, 2012. – 276 с.
  88. Kalyan Sarma and Gunjan Das Rajat Buragohain. Diagnosis and therapeutic management of haemoparasitic diseases. – М.: Scholars' Press, 2014. – 148 с.
  89. Tanya Nandkeoliar,Manish Khatri and Vipin Aggarwal. Furcation and Its Management. – М.: LAP Lambert Academic Publishing, 2013. – 200 с.
  90. Dulal Das,Jiban Misra and Malay Mitra. Patho-Physiology Of Pain And Its Management In Pediatric Dentistry. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  91. Deepika Kapoor and Neeraj Mahajan. Oral Habits And Their Management. – М.: LAP Lambert Academic Publishing, 2012. – 240 с.
  92. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
  93. Shree Prasad Devkota and Shiba Bagale. Conflict in Schools and its Management. – М.: Scholars' Press, 2015. – 56 с.
  94. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  95. Sushil Shrestha. Bridging the gap between E-learning and Knowledge Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  96. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  97. Khandakar Entenam Unayes Ahmed. IDENTITY AND ACCESS MANAGEMENT IN CLOUD COMPUTING. – М.: LAP Lambert Academic Publishing, 2011. – 172 с.
  98. Igor Zibarev. Supplier Relationship Management on the Russian it Market. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  99. Zahra Sadeghi and Hadi Farid. Customer Behavior and Online Satisfaction: Impacts of Critical Factors. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  100. VIKAS GAUTAM. CUSTOMER RELATIONSHIP MANAGEMENT IN LIC. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  101. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  102. John J. Jang. Catastrophe Reinsurance Retentions and Limits. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
  103. Stig-Endre Elvevoll. Customer innovativeness and selling performance. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
  104. Zahra Idrees and khuram Shafi. Service quality; A contemporary approach. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
  105. MUHAMMAD HAFIZ ABD RAZAK and IZAIDIN ABDUL MAJID. Strategic Reactiveness and Entrepreneurial Management Tendencies. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
  106. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
  107. Godfred Owusu-Bempah,Emmanuel Attah Kumah and Dennis Amoako. The Importance Of Supplier Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
  108. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
  109. Muhammad Jalil. Exploring Hospitality Sector Through Relationship Marketing. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  110. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  111. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  112. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
  113. Frank Kojo Kuranchie. Customer Retention and Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  114. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  115. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
  116. Subbarao Ebicherla. Customer Relationship Management in Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
  117. Chin Kok Kwon and Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
  118. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
  119. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  120. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
  121. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
  122. Shuanghong Niu. An Emprical Study of Value-Added-Reseller Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 264 с.
  123. Poh Kiat Ng and Kian Siong Jee. Roles of TQM, Concurrent Engineering and Knowledge Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
  124. Jigar Shah and Rakesh Bhavsar. Supply Chain Management - A Key to Value Creation in Pharma Industries. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
  125. Roopali Bajaj and Shalini Sinha. Dynamics of Employee Relationship Management. – М.: Scholars' Press, 2012. – 204 с.
  126. Alireza Miremadi and Shirin Ranjbar Toutouee. Electronic Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2015. – 120 с.
  127. A. Gonul Demirel and M. Atilla Oner. INTEGRATED STAKEHOLDER RELATIONSHIPS MANAGEMENT MODEL. – М.: LAP Lambert Academic Publishing, 2010. – 276 с.
  128. Alireza Miremadi and Ali Beheshtinejad. Customer Loyalty and Retention for High Tech Product. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
  129. Garikanai Shoko. Customer Retention Strategies Employed by Banks in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
  130. Lynda Bourne. Project Relationship Management and the Stakeholder Circle. – М.: LAP Lambert Academic Publishing, 2010. – 324 с.
  131. Bernard Bekuni Boawei Bingab. The Relationship between Top Managers and Project Managers. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  132. Mukta Srivastava,Syed Azher Ali and Gunjn Singh. Customer Perception and Buying Behavior w.r.t. In-Flight Shopping. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
  133. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
  134. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  135. Faustino Taderera and Zebert Mahachi. Customs Practice and Documentation. – М.: LAP Lambert Academic Publishing, 2010. – 664 с.
  136. Samuel O. Nwafor and Nyege C. Nnokam. Litigations and the management of higher education in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
  137. Stephanie J. Pantel and Charles P. Chen. Anxiety, Self-efficacy, and Resource Management. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
  138. Vishal Shah. Customer Retention and Satisfaction in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
  139. Rangarirai Mbizi. CRM practices in corporate banking. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  140. Komal Daniel. Customer Switching and Banking Industry. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  2. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
  3. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
  4. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
  5. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
  6. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
  7. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
  8. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
  9. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  10. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
  11. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
  12. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
  13. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
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Ната, 25.11
Хочу поблагодарить Вас за замечательную курсовую по Менеджменту. В августе месяце Вы написали работу на тему Формирование :. Преподаватель оценил ее на отлично! Спасибо, Вам, Марина.