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Результаты поиска Лучшие результаты Karen G. Strouse. Customer-Centered: Telecommunications Services Marketing (Artech House Telecommunications Library). – М.: , 2004. – 0 с. Дополнительные результаты Leonard L. Berry. Discovering the Soul of Service. The Nine Drivers of Sustainable Business Success. – М.: Free Press, 2003. – 288 с. Gerald Zaltman. How Customers Think: Essential Insights into the Mind of the Market. – М.: Harvard Business School Press, 2003. – 352 с. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с. Trends in U.s. Services Trade (Trade Issues, Policies, and Laws). – М.: , 2012. – 0 с. Harry Beckwith. Selling the Invisible: A Field Guide to Modern Marketing. – М.: , 2012. – 272 с. David L. McKee, Don E. Garner, Yosra AbuAmara McKee. Offshore Financial Centers, Accounting Services and the Global Economy. – М.: , 0. – 0 с. S.C. Strother. Telecommunications Cost Management (Artech House Telecommunications Library). – М.: , 0. – 0 с. Key Account Management: Learning Form Supplier & Customer Perspectives. – М.: , 0. – 0 с. Kepha Otieno. Demand Elasticities for Low Income Housing Market:: Eldoret Municipality in Kenya. – М.: , 2012. – 84 с. Al Jamal Mustafa Shindaini, Tanmoy Debnath. The Customer Satisfaction on Debit Card: A case study on Standard Bank Limited,Khulna, Bangladesh. – М.: , 2012. – 76 с. William G. Roy. Socializing Capital. – М.: , 0. – 0 с. Edwin T., Jr. Crego, Peter D. Schiffrin. Customer-Centered Reengineering: Remapping for Total Customer Value. – М.: , 0. – 0 с. Karen G. Strouse. Marketing Telecommunications Services : New Approaches for a Changing Environment (Artech House Telecommunications Library). – М.: , 0. – 0 с. James Shaw. Telecommunications Deregulation and the Information Economy (Artech House Telecommunications Library). – М.: , 0. – 0 с. Jean Withers, Carol Vipperman. Marketing Your Service (Marketing Your Service (W/CD)). – М.: , 0. – 0 с. David P. Reed. Residential Fiber Optic Networks: An Engineering and Economic Analysis (The Artech House Telecommunications Library). – М.: , 0. – 0 с. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с. Anthony Johnson. Maximum Effectiveness: Your Guide to Maximum Success in Sales, Marketing, Management, Client Satisfaction, Personal Effectiveness. – М.: , 0. – 0 с. Thomas Valovic. Corporate Networks: The Strategic Use of Telecommunications (The Artech House Telecommunications Library). – М.: , 0. – 0 с. Jim McIngvale, John Ivancevich, Thomas Duening. Always Think Big. – М.: , 0. – 0 с. Martha Haywood. Managing Virtual Teams: Practical Techniques for High-Technology Project Managers (Artech House Professional Development Library). – М.: , 0. – 0 с. Jaclyn Easton. Going Wireless: Transform Your Business with Mobile Technology. – М.: , 0. – 0 с. Warren J. Keegan. Global Marketing Management (7th Edition). – М.: , 0. – 0 с. Ivy F. Hooks, Kristin A. Farry. Customer Centered Products: Creating Successful Products Through Smart Requirements Management. – М.: , 0. – 0 с. Eddy Kay. Thriving in the Shadow of Giants: How to Find Success as an Independent Retailer. – М.: Armarium Press, 2001. – 136 с. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с. Leo A. Wrobel Jr. The Definitive Guide to Business Resumption Planning (Artech House Telecommunications Library). – М.: , 0. – 0 с. Earl Naumann, Steven H. Hoisington. Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results. – М.: , 0. – 0 с. David Sears. Successful Talent Strategies: Achieving Superior Business Results Through Market-Focused Staffing. – М.: , 0. – 0 с. Robert B. Walford. Business Process Implementation for IT Professionals and Managers. – М.: Artech House Publishers, 1999. – 599 с. Howard Eisner. Reengineering Yourself and Your Company: From Engineer to Manager to Leader (Artech House Technology Management and Professional Developm). – М.: , 0. – 0 с. Neville Lake, Kristen Hickey. Customer Service Workbook. – М.: , 0. – 0 с. Jennifer A. Manner. Spectrum Wars: The Policy and Technology Debate (Artech House Telecommunications Library). – М.: , 0. – 0 с. Public House and Beverage Management: Key Principles and Issues. – М.: , 0. – 0 с. Xu Yan, Douglas C. Pitt. Chinese Telecommunications Policy (Artech House Telecommunications Library). – М.: , 0. – 0 с. Marketing Financial Services (Marketing Series (London, England).). – М.: , 0. – 0 с. Dwight S. Ritter. High Performance Branch Banking: A Manager's Guide to Maximizing Branch Profitability. – М.: , 0. – 0 с. Garry A. Garrard, Garry Gerrard. Cellular Communications: Worldwide Market Development (Artech House Mobile Communications Series). – М.: , 0. – 0 с. Mary J. Cronin. Doing More Business on the Internet : How the Electronic Highway Is Transforming American Companies. – М.: , 0. – 0 с. Robert L. Jolles. Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force. – М.: Fireside, Simon & Schuster, 0. – 370 с. Guy V. Tozer, Guy Tozer. Metadata Management for Information Control and Business Success (Artech House Computing Library). – М.: , 0. – 0 с. John Edwards. Leveraging Web Services: Planning, Building, and Integration for Maximum Impact. – М.: , 0. – 0 с. Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. Services Marketing. – М.: , 0. – 0 с. Martin F. Bartholomew. Successful Business Strategies Using Telecommunications Services (Artech House Telecommunications Library). – М.: , 0. – 0 с. James Shaw. Telecommunications Deregulation (Artech House Telecommunications Library). – М.: , 0. – 0 с. Daniel Minoli. Distance Learning Technology and Applications (Artech House Telecommunications Library). – М.: , 0. – 0 с. John W. Horch. Practical Guide to Software Quality Management (Artech House Computer Library). – М.: , 0. – 0 с. Mark Gabbott, Gillian Hogg. Consumers and Services. – М.: , 0. – 0 с. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с. Richard Hallows. Service Management in Computing and Telecommunications (Artech House Telecommunications Library). – М.: , 0. – 0 с. Roland T. Rust, Richard L. Oliver. Service Quality: New Directions in Theory and Practice. – М.: , 0. – 0 с. E. J. Nijssen, Ruud T. Frambach, Edwin J. Nijssen. Marketing Strategy: Creating Customer Value Through Strategic Marketing Planning - A Management Approach. – М.: , 0. – 0 с. K. Douglas Hoffman, John E. G. Bateson. Essentials of Services Marketing: Concepts, Strategies and Cases. – М.: , 0. – 0 с. David L. Kurtz, Kenneth E. Clow. Services Marketing. – М.: , 0. – 0 с. Raymond P. Fisk, Stephen J. Grove, Joby John. Services Marketing Self-Portraits: Introspections, Reflections, and Glimpses from the Experts. – М.: , 0. – 0 с. Eric Viardot. Successful Marketing Strategy for High-Tech Firms (Artech House Professional Development Library). – М.: , 0. – 0 с. Jules E. Kadish. Global High-Tech Marketing: An Introduction for Technical Managers and Engineers (Artech House Professional Development Library). – М.: , 0. – 0 с. Eric Viardot. Successful Marketing Strategy for High-Tech Firms. – М.: , 0. – 0 с. Kobi James. Improving Time to Profit: Customer Focused Strategies for Marketing and Sales. – М.: , 0. – 0 с. Robert Jackson, Paul Wang. Strategic Database Marketing. – М.: , 0. – 0 с. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с. Anna L. Engelhardt. How to Run a Community Recycling Center. – М.: , 0. – 0 с. Dennis Kundisch. New Strategies for Financial Services Firms: The Life-Cycle-Solution Approach (Information Age Economy). – М.: , 0. – 0 с. Mark Norris, Rob Davis, Alan Pengelly. Component-Based Network System Engineering (Artech House Telecommunications Library). – М.: , 0. – 0 с. August Aquila, Bruce W. Marcus. Client at the Core: Marketing and Managing Today's Professional Services Firm. – М.: Wiley, 2004. – 278 с. Karen G. Strouse. Customer-Centered: Telecommunications Services Marketing (Artech House Telecommunications Library). – М.: , 2004. – 0 с. Anne Swartzlander. Serving Internal and External Customers. – М.: , 2003. – 0 с. Audrey Gilmore. Services Marketing and Management. – М.: , 2003. – 0 с. Karl Hellman. The Customer Learning Curve : Creating Profits from Marketing Chaos. – М.: , 2003. – 0 с. Ko de Ruyter. Research on International Service Marketing: A State of the Art (Advances in International Marketing) (Advances in International Marketing). – М.: , 2005. – 0 с. Amit Mitra. Agile Systems With Reusable Patterns of Business Knowledge: A Component-Based Approach (Artech House Computing Library). – М.: , 2005. – 416 с. Martina Eckardt. Insurance Intermediation: An Economic Analysis of the Information Services Market (Contributions to Economics). – М.: , 2007. – 246 с. Tim Riesterer, Diane Emo. Customer Message Management: Increasing Marketing's Impact on Selling (American Marketing Association). – М.: , 2006. – 192 с. Evelyn Ehrlich, Duke Fanelli. The Financial Services Marketing Handbook: Tactics and Techniques that Produce Results. – М.: , 2004. – 288 с. Bryan Eisenberg, Jeffrey Eisenberg, Lisa T. Davis. Waiting for Your Cat to Bark?: Persuading Customers When They Ignore Marketing. – М.: , 2006. – 240 с. Peter Mudie, Angela Pirrie. Services Marketing Management, Third Edition. – М.: , 2006. – 280 с. K. Douglas Hoffman, John E.G. Bateson. Services Marketing: Concepts, Strategies, & Cases. – М.: , 2005. – 608 с. Hans Kasper, Piet van Helsdingen, Mark Gabbott. Services Marketing Management: A Strategic Perspective. – М.: , 2006. – 572 с. Gary Plaster, Jerry Alderman. Beyond Six Sigma: Profitable Growth through Customer Value Creation. – М.: , 2006. – 320 с. Ross McGill. Technology Management in Financial Services (Finance and Capital Markets). – М.: , 2008. – 320 с. Abaete de Azevedo, Ricardo Pomeranz. Customer Obsession: How to Acquire, Retain, and Grow Customers in the New Age of Relationship Marketing. – М.: , 2008. – 240 с. Multicultural Marketing Resources, Inc. The Source Book of Multicultural Experts 2008/09. – М.: , 2008. – 94 с. Mandy Boettiger. Liberalisation of the Postal Service Sector Market. – М.: , 2008. – 136 с. Christopher Lovelock, Jochen Wirtz, Patricia Chew. Essentials of Services Marketing - 1st Edition. – М.: , 2008. – 600 с. ANTONIO LOBO. Marketing of Luxury Cruise Liners: Segmentation, Satisfaction and Future Patronage of Cruise Travellers. – М.: , 2010. – 164 с. Mike Schultz. Professional Services Marketing. – М.: , 0. – 352 с. Christine Ennew. Financial Services Marketing. – М.: , 2010. – 416 с. Jay Nagdeman. The Professional?s Guide to Financial Services Marketing. – М.: , 2009. – 288 с. Michael J. Rosen. Donor–Centered Planned Gift Marketing. – М.: , 2010. – 348 с. Janet R. McColl–Kennedy. Services Marketing. – М.: , 2003. – 620 с. Principles Of Services Marketing. – М.: , 2011. – 0 с. Rod Dixon. Open Source Software Law (Artech House Telecommunications Library). – М.: , 0. – 0 с. Bill Price. The Best Service is No Service. – М.: Jossey-Bass, 2008. – 336 с. Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!, Completely Revised And Expanded. – М.: , 2011. – 240 с. Management Lessons From Mayo Clinic: Inside One Of The World’S Most Admired Service Organizations. – М.: , 2011. – 256 с. Selling Professional Services To The Fortune 500: How To Win In The Billion-Dollar Market Of Strategy Consulting, Technology Solutions, And Outsourcing Services. – М.: , 2011. – 320 с. Service Innovation: How To Go From Customer Needs To Breakthrough Services. – М.: , 2011. – 304 с. Abdel Karim Fuad Kitana. An Assessment on the Services Provided by Sharjah University Libraries. – М.: LAP Lambert Academic Publishing, 2010. – 68 с. Ali Medabesh. Customer Comfort as a Marketing Construct in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 224 с. Mah-e-Bushra Asghar and Rubina Bhatti. Marketing of Library and Information Services and Products. – М.: LAP Lambert Academic Publishing, 2012. – 124 с. Ramakrishna Nallathiga. The Impact of Density Regulation on Land Markets and Housing. – М.: LAP Lambert Academic Publishing, 2012. – 52 с. Patricia Kaufman. Recovery-Oriented Service Delivery in a Community Mental Health Center. – М.: LAP Lambert Academic Publishing, 2010. – 124 с. Daniel Sebesta. Native-speaker status in the translation services market. – М.: LAP Lambert Academic Publishing, 2013. – 164 с. Md. Abul Kalam Siddike. Application of Social Networking in Library Services Marketing. – М.: LAP Lambert Academic Publishing, 2012. – 188 с. Kepha Otieno. Demand Elasticities for Low Income Housing Market:. – М.: LAP Lambert Academic Publishing, 2012. – 84 с. Afsaneh Rezazadeh Mehrjou and Adel Tajasom. Customer Satisfaction in Automobile Market. – М.: LAP Lambert Academic Publishing, 2011. – 168 с. Muhammed Zakir Hossain and Rahat Nawajesh. Relationship Perspectives on Customer Support Service. – М.: LAP Lambert Academic Publishing, 2012. – 80 с. Pradeep Kumar and Poorna Chandra Prasad. CRM Practices in Indian Telecommunications. – М.: LAP Lambert Academic Publishing, 2013. – 220 с. Mohammednour Eltahir. Services Marketing Strategies. – М.: LAP Lambert Academic Publishing, 2013. – 168 с. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с. Muhammad Naeem Akhtar. Customer Awareness and Service Quality. – М.: LAP Lambert Academic Publishing, 2012. – 120 с. Anomitra Chakravarty. Internationalization of Professional Services. – М.: LAP Lambert Academic Publishing, 2012. – 228 с. Zahra Idrees and khuram Shafi. Service quality; A contemporary approach. – М.: LAP Lambert Academic Publishing, 2014. – 56 с. Eappen Thiruvattal. B2B Services Marketing. – М.: LAP Lambert Academic Publishing, 2011. – 284 с. SANJAY KUMAR,Harbhajan Bansal and Komal Smriti. Relationship Marketing in Indian Services Organizations. – М.: LAP Lambert Academic Publishing, 2012. – 168 с. Biplab Datta. Services Marketing: A Practical Approach. – М.: LAP Lambert Academic Publishing, 2012. – 176 с. Shamanti Chakraborty. A Comparative Study In Two Different Service Organisation. – М.: LAP Lambert Academic Publishing, 2012. – 96 с. Kiran Gangaiah0,Ramappa K.B. and Kadakol A.M. Essentials of services Marketing. – М.: LAP Lambert Academic Publishing, 2013. – 264 с. Elena Lutsenko. Positioning strategy of service SME in foreign fragmented market. – М.: LAP Lambert Academic Publishing, 2012. – 72 с. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с. Norizan Saad and Pervaiz K. Ahmed. Internal Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 400 с. ANTONIO LOBO. Marketing of Luxury Cruise Liners. – М.: LAP Lambert Academic Publishing, 2010. – 164 с. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с. Norazah Mohd Suki. Services Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 112 с. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с. Ngugi Peter. Marketing communication strategies for supermarkets. – М.: LAP Lambert Academic Publishing, 2011. – 104 с. Afjal Hossain. Bank Service Marketing. – М.: LAP Lambert Academic Publishing, 2011. – 64 с. Jusuf Zeqiri. Customer Satisfaction with Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 164 с. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с. Khalid Hashmi. Customer-support Service-The Role in Telecom Customer Relationships. – М.: LAP Lambert Academic Publishing, 2012. – 128 с. T.S. Uma Rani and Natarajan Panchanatham. Customers' Perception towards Marketing Strategies of Commercial Banks. – М.: Scholars' Press, 2014. – 284 с. V. Maha Lakshmi and M.G. Saravana Raj. Customer Perception about Value Added Services Rendered by Banks. – М.: LAP Lambert Academic Publishing, 2014. – 88 с. Nadav Goldschmidt. Managing Customer Expectations. – М.: LAP Lambert Academic Publishing, 2009. – 120 с. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с. Sakina Bashir. Internet services offered by Punjab University library. – М.: LAP Lambert Academic Publishing, 2012. – 116 с. Mohammed Bharmal and Bhoomi Parmar. An Study on Post Service Satisfaction amongst the Toyota Customers. – М.: LAP Lambert Academic Publishing, 2013. – 96 с. M. Thukaram. A Study of Customer Services in Regional Rural Banks. – М.: LAP Lambert Academic Publishing, 2014. – 232 с. Charles Okioga. Challenges Facing Financial Institutions in Marketing their Products. – М.: LAP Lambert Academic Publishing, 2014. – 96 с. Ric Willmot. Professional Services Marketing Wisdom: How to Attract, Influence and Acquire Customers Even If You Hate Selling. – М.: , 2014. – с. Лучшие результаты Ничего не найдено Дополнительные результаты Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006. Тренер должен любить людей. интервью со С. Ивановой, старшим партнером, тренером-консультантом KPG Training Center Ivanova & Lebedeva. "Управление персоналом", № 12, июнь 2005. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004. Два монитора извольте, кофе-машину, широкое кресло, свободный график.... интервью с Ю. Малягановой, директором департамента управления персоналом SUP Media, А. Найко, специалистом по подбору персонала компании CUSTIS, А. Шевченко, руководителем отдела по подбору персонала компании Veeam Software в Европе и регионе Emerging Markets. В. Гусева, "Управление персоналом", N 9, май 2012 г. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г. Мы знаем границы, которые не нужно переходить. интервью с О. Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008. Образцы работ
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Влад Юля, спасибо за файлы. Я посмотрел, осталось сделать совсем чуть-чуть. В следующий раз я обращусь к вам раньше начала зачетной недели )). Спасибо!
