Результаты поиска

Лучшие результаты

1. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
   

Дополнительные результаты

1. Common Corporate Tax Base (CC(C)TB) and Determination of Taxable Income: An International Comparison. – М.: , 2012. – 131 с.
   
2. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
3. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с.
   
4. Nargiza Salidjanova. Going Out: An Overview of China's Outward Foreign Direct Investment. – М.: , 2012. – 42 с.
   
5. Richard A. Gordon. Tax Havens and Their Use by United States Taxpayers - An Overview. – М.: , 0. – 0 с.
   
6. Jerome S. Arcaro. Quality in Education: An Implementation Handbook. – М.: , 0. – 0 с.
   
7. Jeff Gee, Val Gee. The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers. – М.: , 0. – 0 с.
   
8. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
   
9. Roland T. Rust, Richard L. Oliver. Service Quality: New Directions in Theory and Practice. – М.: , 0. – 0 с.
   
10. Timothy P. Bonomo. Customer Service: Aiming for Excellence. – М.: , 0. – 0 с.
    
11. K. Douglas Hoffman, John E. G. Bateson. Essentials of Services Marketing: Concepts, Strategies and Cases. – М.: , 0. – 0 с.
    
12. Daniel, M.D. Farb. Reorganizing for Customer and Patient Care Manual and CD: Change Management, Corporate Culture, and Organizational Structure in Healthcare Organizations, ... Quality Management in Their Organization. – М.: , 2004. – 0 с.
    
13. Garber Peter. Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points). – М.: , 2004. – 0 с.
    
14. Peter Garber. 25 Reproducible Activities for Customer Service Excellence. – М.: , 2005. – 0 с.
    
15. Benjamin Schneider. Service Quality : Research Perspectives (Foundations for Organizational Science). – М.: , 2003. – 0 с.
    
16. Cheryl A. Stevens. Service Learning for Health, Physical Education, and Recreation: A Step-by-step Guide. – М.: , 2008. – 128 с.
    
17. Kyoung Hag Lee. Welfare Reform and State Policy Choices: Determinants of State Policy Choices and Effects of Work Attachment Strategies. – М.: , 2008. – 72 с.
    
18. Ammar Kawash. Determinants of Foreign Direct Investment: The Case of Jordan. – М.: , 2010. – 88 с.
    
19. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY: THE EFFECT OF SERVICE INNOVATION AND CUSTOMER CHOICE ON CUSTOMER VALUE IN THE HOSPITALITY INDYSTRY IN MALAYSIA. – М.: , 2010. – 80 с.
    
20. Florian Szucs. The determinants of EU jurisdiction on merger cases: An empirical analysis. – М.: , 2010. – 64 с.
    
21. Rooma R. Ramsaran-Fowdar, Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius: A multi- expectations framework. – М.: , 2010. – 148 с.
    
22. ANTONIO LOBO. Marketing of Luxury Cruise Liners: Segmentation, Satisfaction and Future Patronage of Cruise Travellers. – М.: , 2010. – 164 с.
    
23. E.J.S. Hovenga, M.R. Kidd, S. Garde, C. Hullin Lucay Cossio. Health Informatics: An Overview. – М.: , 2010. – 520 с.
    
24. A.R. Fern+нndez Alba. Chromatographic-Mass Spectrometric Food Analysis for Trace Determination of Pesticide Residues,43. – М.: , 2010. – 510 с.
    
25. EPA. Methods for the Determination of Metals in Environmental Samples. – М.: , 2010. – 535 с.
    
26. J Digby. Food for Thought – An Anthology of Writings inspired by Food. – М.: , 1997. – 0 с.
    
27. Paul L Joskow. Markets for Power – An Analysis of Electric Utility Deregulation. – М.: , 1988. – 282 с.
    
28. Christy. Alternative Arrangements for Marine Fisheries; An Overview by Francis T. Christy, Jr. – М.: , 1973. – 0 с.
    
29. Eric D. Siegel. Designing Quality of Service Solutions for the Enterprise. – М.: , 1999. – 320 с.
    
30. P Joskow. Joskow: Markets For Power: An Analysis Of Electric Utility Deregulation (cloth). – М.: , 1984. – 0 с.
    
31. Customer Service Skills For Success. – М.: , 2011. – 0 с.
    
32. Robert Bacal. Perfect Phrases for Customer Service. – М.: McGraw-Hill, 2011. – 242 с.
    
33. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
34. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
35. Diana Eteiwi. EFFECT OF SERVICE QUALITY ON AIR PASSENGER''S OVERALL SATISFACTION. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
36. Afrah Abubeker. Trends and determinants of utilization of MHC services in Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
37. Abbay Getachew Kekeba. Demographic and Socio-Ecomonic Determinant of Child Labour. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
    
38. Isaac Baah. Links Between Leadership Styles and Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
    
39. Suhas Kadam,V. Gowri and M. Thirumugam. Determinants of Health Status of Infants in Nashik City, India. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
40. Md. Zahid Hossain Shoeb. Perceptions of service quality in academic libraries. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
41. S. N. Mukhopadhyay. e–Governance Service Quality Assessment. – М.: Scholars' Press, 2013. – 488 с.
    
42. Meenal Oak. Assessment of Service Quality:. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
    
43. Otieno Fredrick. DETERMINATION OF THERMOPHYSICAL PROPERTIES OF MATERIALS. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
44. Theodora Dimakopoulou. Determination of Faecal Pollution Sources in Scotland's Bathing Waters. – М.: LAP Lambert Academic Publishing, 2011. – 176 с.
    
45. Rajanish Mishra. Sample preparation for Gas Chromatographic determination of pesticides. – М.: LAP Lambert Academic Publishing, 2012. – 224 с.
    
46. Durga Khatiwada. Dietary Patterns and Determinants of Food Intake in Adolescents. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
47. JOSEPHINE OPONDO. SERVICE QUALITY IN AFRICAN RESTAURANTS. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
48. Anna-Mart Engelbrecht,Louise Louw and Theo Nell. Fatty Acids And Cancer: An Overview Of Thirty Years Of Research. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
    
49. Adimias Wendimagegn. Determinant of teenage fertility in Ethiopia (EDHS 2011). – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
    
50. Haftom Gebrekiros Alemayehu and Abebe Berhane. Theoretical determination of reaction mechanism. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
51. Rakshit Thakkar,Hitesh Saravaia and Anamik Shah. Determination of Valproate salts ans its impurities. – М.: Scholars' Press, 2014. – 72 с.
    
52. Sebastian Noel Robledo,Maria Alicia Zon and Hector Fernandez. Electrochemical determination of antioxidants in edible vegetable oils. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
    
53. Ahmed El-Zohry. Selected Azo Compounds for the Determination of some Metal Ions. – М.: LAP Lambert Academic Publishing, 2011. – 200 с.
    
54. Khaldun Mohammad Mitlaq Al Azzam and Bahruddin Saad. Determination of Drugs using Capillary Electrophoresis. – М.: LAP Lambert Academic Publishing, 2012. – 232 с.
    
55. Ahmed S. Abo Dena. Spectrophotometric Determination of Levocetirizine Dihydrochloride. – М.: LAP Lambert Academic Publishing, 2014. – 128 с.
    
56. Shaza Shantier. New Spectrophotometric Method for determination of Cephalosporines. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
57. Tun Naing and Subagyo Pramumijoyo. Analysis of Microtremors for Determination of Site Effects. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
    
58. Foad Shokri,Amiruddin Ismail and Riza Atiq O.K. Rahmat. Determination of Lag Acceptance for Left Turning Movements. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
59. Amit Kumar Tiwari. An overview of Botanicals for Hair Care: 1(Dandruff and lice). – М.: LAP Lambert Academic Publishing, 2013. – 152 с.
    
60. Jesoth Lalu Naik and Anwar Basha Dudekula. Determinants of Prevalence & Intervention to Prevent of Child Obesity. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
    
61. Eman Taie. Emerging of Medical Tourism in Egyptian Hospitals. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
62. Gyorgy Borus and Belkacem Belmekki. British Civilization: An Overview. – М.: LAP Lambert Academic Publishing, 2013. – 260 с.
    
63. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
    
64. Wesam El-Koussi,Noha Atia and Ashraf Mahmoud. Spectrofluorometric Methods for Determination of Gemifloxacin Mesylate. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
65. L. Kalyani and A. Lakshmana Rao. RP-HPLC Method for the Determination of Sertraline. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
66. Girish Sarada,B. C. Karunakara and Pranoti Desai-Sarada. Determination of ‘Safe Zone’ for Implantation of Micro-Implants. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
    
67. Abhishek Rathi and Vidhi Chhabra. Rhinoplasty Procedures - An Overview. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
    
68. Tayue Tateke,Mirkuzie Woldie and Shimeles Ololo. Determinants of patients satisfaction at Public and Private hospitals. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
    
69. Kalpesh S. Parikh and K. N. Patel. A New Spectrophotomertic Technique for Determination of Cobalt. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
    
70. Awol Assen. A Study on the Computation of the Determinants of a 3x3 Matrix. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
    
71. Saima Jahan,Surmad Umar and Samina Jahan. Impact Of Customer Service Elements On Customer Satisfaction &Loyality. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
72. Nor Hashima Hashim. Switching intentions of Islamic banking customers. – М.: LAP Lambert Academic Publishing, 2013. – 248 с.
    
73. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
74. Karmanye Thadani,Mohammad Irfan Sohail and Devender Dhyani. The Right To Self-determination Of Pakistan's Baloch. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
    
75. Victoria Nankabirwa. Determinants of Delivery Care In Dhaka, Bangladesh. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
    
76. MECK CHONGO. Determinants of Adherence to Highly Active Anti-Retroviral Therapy. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
    
77. Tamara Alsa'ad. Social Determinants of hypertension in Jordan. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
    
78. Daniel Alemayehu Chekol. Determinants of Abortion Decision. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
79. Albino Kalolo. Determinants of adolescents' sexual behaviours. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
80. Bekalu Taye. Psychosocial Determinants of Anxiety, their Relationships and Effects. – М.: LAP Lambert Academic Publishing, 2012. – 244 с.
    
81. Rafia Naz,GURMEET SINGH and Pathak Raghuvar Dutt. e-Governance, Service Delivery and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 428 с.
    
82. Ali Okhamila Yusuf. Determination of Optimal Power for Wireless Sensor Networks (WSNs). – М.: LAP Lambert Academic Publishing, 2015. – 76 с.
    
83. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
84. Afroza Bulbul and Obaidur Rahman. Service Quality of Muslim Aid UK-Bangladesh Field Office. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
    
85. Prasoom Dwivedi and Harisha Emmadi. Airline Service Quality Index for Indian Carriers. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
86. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
87. Venugopalan T. Determinants Of Debt Maturity In Indian Corporate Sector. – М.: Scholars' Press, 2014. – 304 с.
    
88. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
89. Sabina Lajiq and Elvira Efendic. Service Quality. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
90. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
91. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
92. Berihun Muche. Determinants of Customer Switching Behavior. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
93. Anil Mehta,Smita Sharma and Shweta Sharma. Gap Analysis of Service Quality of a Curbside Restaurant. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
94. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
95. Zahra Idrees and khuram Shafi. Service quality; A contemporary approach. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
    
96. Mamta Brahmbhatt. Service Quality Insights from Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
97. Dhanaraj Jublee. Service Quality in Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
    
98. Juwayriah Nadeem and Kashir Asghar. Disneyization Of Restaurants. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
    
99. Sushil Kumar Mehta and Sonam Gupta. The Determinants of Debt Ownership Structure – An Empirical Evidence. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
    
100. Mahboubeh Salehi. Service Quality in Iran's Hotels. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
101. Ashok Kumar. Analysis of Service Quality Using Servqual Model. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
102. Linga Murali and Chandragiri Madhavaiah. Measuring Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
103. Karunaratna A.C. An Examination of the Determinants of Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
     
104. Pinigas Mbengo. Service Quality Management For Chiredzi Town Council's Beer Halls. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
105. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
106. Rooma R. Ramsaran-Fowdar and Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
     
107. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
108. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
109. Siphiwe P. Mandina. Service quality at Zimbabwe broadcasting holdings (ZBH). – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
110. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
111. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
112. Daudi Riganda. Service Quality at Tanzania Investment Centre. – М.: LAP Lambert Academic Publishing, 2010. – 228 с.
     
113. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
114. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
115. VIKAS GAUTAM. SERVICE QUALITY PERCEPTIONS OF CUSTOMERS ABOUT INSURANCE COMPANIES. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
116. Sreenivasan Jayashree and Mohd Nazri Mohd Noor. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
117. Nandish Upadhyay and Karishma Patel. Consumer Preference and Service Quality Provided by Hotels in Gujarat. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
118. Vemula Harileela. Service Quality Perception and Satisfaction in Indian Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 348 с.
     
119. Josphat Manyeruke. An analysis of the impact of university expansion on service quality. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
120. Syed Muhammad Irfan. Patient Perception about Service Quality in Public & Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
121. H K S Kumar Chunduri and Sreenivas Talluru. The Service Quality Gap Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 620 с.
     
122. Ayanda Vilakazi and Krishna K. Govender. An Overview of Public Transport Services In Johannesburg South Africa. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
     
123. Praveena S. and S. D. Sivakumar. N. Venkatesa Palanichamy. Service Quality Analysis In Cellular Industry In Coimbatore City. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
124. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
     
125. DAING MARUAK SADEK,SALEHUDDIN SHUIB and Ahmad Rozaini Ali Hassan. A Comparison of Service Quality: Customers Perception. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
126. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
127. Mohammad Razi-ur-Rahim. Service Quality and Student Satisfaction in B-Schools. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
     
128. Mamta Brahmbhatt. Service Quality Management in Banking,Restaurant, Hospital & WaterPark. – М.: LAP Lambert Academic Publishing, 2015. – 92 с.
     
129. Djalalie Itana Ayana. Perception of Service Quality and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
130. Juan-Carlos Ferrer. Pricing Bundles of Products and Services in the High-Tech Industry. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
     
131. Abu Elnasr Sobaih. The Management of Part-time employees in the restaurant industry. – М.: LAP Lambert Academic Publishing, 2011. – 380 с.
     
132. Dipa Mitra. Passenger Service Quality in Indian Aviation. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
     
133. Anand Prakash and Sanjay Kumar Jha. Design & Development Of Service Quality Model. – М.: LAP Lambert Academic Publishing, 2013. – 524 с.
     
134. Alfred Sarbah. An Overview of The Design School of Strategic Management. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
135. MOHHIDIN OTHMAN. THE IMPACT OF ORGANIZATIONAL CULTURE ON INTERNAL SERVICE QUALITY. – М.: LAP Lambert Academic Publishing, 2010. – 384 с.
     
136. Willis Yuko Oso. Determinants Of Performance Of University Academic Staff. – М.: LAP Lambert Academic Publishing, 2013. – 240 с.
     
137. Sarabjit Singh Shergill. Service Quality: A Case Study of Stock Broking Firms. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
138. Abdulkadir Ali. Determinants of Agency banking in Mombasa County. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
139. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
140. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
7. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
8. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
9. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
10. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
11. Мы можем управлять собственными мыслями. интервью с С. Харитоновым, врачом-психотерапевтом, психиатором, кандидатом медицинских наук, старшим научным сотрудником Московского НИИ психиатрии Росздрава РФ, членом-корреспондентом Международной академии наук. МАНЭБ, членом Британского общества когнитивных и поведенческих психотерапевтов. Membership British Association for Behavioural & Cognitive Psychoterapies / BABCP. Ф. Кульпин, "Управление персоналом", N 8, апрель 2011 г.
12. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
13. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
14. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
15. Зачетная реструктуризация долга: институт DEBT-FOR-EQUITY SWAP в России". интервью с М. Григорьевым, старшим юристом корпоративной практики юридической фирмы "Вегас-Лекс". О. Бодрягина, "эж-ЮРИСТ", № 3, январь 2010.
16. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
17. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
18. Управление проектами при подборе персонала. PM for HR. Е. Кривов, "Кадровик. Рекрутинг для кадровика", № 9, сентябрь 2008.