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Лучшие результаты United Nations. The Hidden Alternative: Co-operative Values, Past, Present and Future. – М.: , 2012. – 362 с. Natarajan Gautam. Analysis of Queues: Methods and Applications (Operations Research Series). – М.: , 2012. – 802 с. Danny Shiem-shin Then. Real Estate Asset Management: - Operational Property Assets and Facilities Support Services as a Business Resource. – М.: , 2012. – 408 с. «Barclays»: Amongst the world's top companies: Banks and financial services. – М.: , 2012. – 84 с. Morusu Siva Sankar. Financial Analysis of the Tirupati Co Operative Bank Limited. – М.: , 2012. – 204 с. Arne Beck. Competition for Public Transport Services: Institutional Framework and Empirical Evidence of Bus Services in Germany (Contributions to Economics). – М.: , 2012. – 261 с. Rob Reider. Improving the Economy, Efficiency, and Effectiveness of Not-for-Profits: Conducting Operational Reviews. – М.: , 0. – 0 с. Robert M. Torok, Patrick J. Cordon. Operational Profitability : Systematic Approaches for Continuous Improvement. – М.: , 0. – 0 с. Managing Technology in the Operations Function (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с. Rob Reider, Peter B. Heyler. Managing Cash Flow: An Operational Focus. – М.: Wiley, 2002. – 352 с. Jing-Sheng Song, David D. Yao. Supply Chain Structures: Coordination, Information and Optimization (International Series in Operations Research and Management Science, Volume 42). – М.: , 0. – 0 с. Sharon L. Fullen. The Food Service Professionals Guide To: Controlling Restaurant & Food Service Labor costs. – М.: , 0. – 0 с. Edward L. Melnick, Praveen Nayyar, Michael L. Pinedo, Sridhar Seshadri. Creating Value in Financial Services: Strategies, Operations and Technologies. – М.: , 0. – 0 с. Karen G. Strouse. Marketing Telecommunications Services : New Approaches for a Changing Environment (Artech House Telecommunications Library). – М.: , 0. – 0 с. Kunibert Raffer, H. W. Singer. The Foreign Aid Business: Economic Assistance and Development Co-Operation. – М.: , 0. – 0 с. Emiko Banfield. Harnessing Value in the Supply Chain : Strategic Sourcing in Action (Operations Management Series). – М.: , 0. – 0 с. Gary M. Wederspahn. Intercultural Services: A Worldwide Buyer's Guide and Sourcebook (Managing Cultural Differences Series). – М.: , 0. – 0 с. Yair Aharoni. Changing Roles of State Intervention in Services in an Era of Open International Markets (International Management). – М.: , 0. – 0 с. Norman Gaither, Greg Frazier, Gregory Frazier. Operations Management with POM Software CD-ROM. – М.: , 0. – 0 с. Culinary Institute of America. Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners. – М.: , 0. – 0 с. Stacy Zemon, Zemon. The Mobile DJ Handbook: How to Start & Run a Profitable Mobile Disc Jockey Service, Second Edition. – М.: , 0. – 0 с. Operations Management: Policy, Practice and Performance Improvement. – М.: , 0. – 0 с. Daniel I. Kaplan. Service Success! Lessons From a Leader on How to Turn Around a Service Business. – М.: , 1994. – 262 с. John Hagel III, John, III Hagel, John Seely Brown. Out of the Box: Strategies for Achieving Profits Today & Growth Tomorrow Through Web Services. – М.: , 0. – 0 с. William B. Martin. Providing Quality Service: What Every Hospitality Service Provider Needs to Know. – М.: , 0. – 0 с. Robert H. Lowson. Strategic Operations Management: The New Competitive Advantage. – М.: , 0. – 0 с. Relationship and Resource Management in Operations (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с. Start Your Own Business Support Service (Entrepreneur Magazine's Start Up). – М.: Entrepreneur Press, 2003. – 110 с. Christoph Schneeweiss. Distributed Decision Making. – М.: , 0. – 0 с. R.L. Galloway. Principles of Operations Management (Principles of Operations Management). – М.: , 0. – 0 с. Strategic Operations Management. – М.: , 0. – 0 с. Oz Shy. The Economics of Network Industries. – М.: , 0. – 0 с. Almud Weitz, Richard Franceys. Beyond Boundaries: Extending Urban Services to the Poor. – М.: , 0. – 0 с. Regulation and Compliance in Operations (Securities Institute Global Capital Markets). – М.: , 2003. – 0 с. Yannis V. Avgerinos. Regulating and Supervising Investment Services in the European Union. – М.: , 0. – 0 с. Elizabeth Godsmark. The Food Service Professionals Guide to Controlling Liquor Wine, & Beverage Costs. – М.: Atlantic Publishing Group, Inc., 2003. – 144 с. Douglas R. Brown. The Food Service Professionals Guide To: Controlling Restaurant & Food Service Food Costs. – М.: , 0. – 0 с. Jennifer Hudson Taylor, Douglas R. Brown, Jennifer Taylor. The Food Service Professionals Guide To: Building Restaurant Profits: How To Ensure Maximum Results. – М.: , 0. – 0 с. Paul Davies. What's This India Business?: Offshoring, Outsourcing, and the Global Services Revolution. – М.: , 0. – 0 с. Lilach Nachum. The Origins of the International Competitiveness of Firms: The Impact of Location and Ownership in Professional Service Industries (New Horizons in International Business Series). – М.: , 0. – 0 с. Robert W. Bly. Fool-Proof Marketing : 15 Winning Methods for Selling Any Product or Service in Any Economy. – М.: , 0. – 0 с. Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews. IT Services: Costs, Metrics, Benchmarking and Marketing. – М.: Prentice Hall Ptr, 2000. – 240 с. Steven F. Blanding. Enterprise Operations Management Handbook, Second Edition. – М.: , 0. – 0 с. Margaret A. Skurka. Health Information Management : Principles and Organization for Health Information Services (J-B AHA Press). – М.: , 0. – 0 с. Tapio Reponen. Information Technology Enabled Customer Service. – М.: , 0. – 0 с. Douglas Robert Brown. The Restaurant Managers Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation. – М.: , 0. – 0 с. Douglas R. Brown. The Food Service Professional Guide To Series: All Fifteen Books In The Series. – М.: , 0. – 0 с. Christopher Voss, Colin Armistead, Bob Johnston, Barbara Morris. Operations Management in Service Industries and the Public Sector: Text and Cases. – М.: , 0. – 0 с. Association for Facilities Engineering. Facilities Operations & Engineering Reference: A Technical & Management Handbook for Planning & Analyzing Projects, Complying With Codes & Standards. – М.: , 0. – 0 с. James Keiser, Frederick J. DeMicco, Robert N. Grimes. Contemporary Management Theory: Controlling and Analyzing Costs in Foodservice Operations (4th Edition). – М.: , 0. – 0 с. E. James Burton, Steven M. Bragg. Sales and Operations for Your Small Business. – М.: , 0. – 0 с. Joy M. Greiner. Exemplary Public Libraries : Lessons in Leadership, Management, and Service (Libraries Unlimited Library Management Collection). – М.: , 0. – 0 с. Brad Cleveland, Debbie Harne. Call Center Operations Management Handbook and Study Guide. – М.: , 0. – 0 с. Lora Arduser. The Food Service Professionals Guide To: Waiter & Waitress Training: How To Develop Your Wait Staff For Maximum Service & Profit. – М.: , 0. – 0 с. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с. Paul Pryor, Paul L. Pryor. Marketing Construction Services. – М.: , 0. – 0 с. B. J. Granberg. The Food Service Professionals Guide To: Increasing Restaurant Sales: Boost Your Profits By Selling More Appetizers, Desserts, & Side Items. – М.: , 0. – 0 с. Start Your Own Home Inspection Service (Entrepreneur Magazine's Start Up). – М.: Entrepreneur Press, 2003. – 128 с. Lora Arduser. The Food Service Professionals Guide to: Food Service Menus: Pricing and Managing The Food Service Menu For Maximum Profit. – М.: Atlantic Publishing Group, Inc., 0. – 144 с. L. Perry Wilbur. Money in Your Mailbox : How to Start and Operate a Successful Mail-Order Business (Small Business Series). – М.: , 0. – 0 с. Brian Hochgurtel. Cross-Platform Web Services Using C# and Java (Programming Series). – М.: , 0. – 0 с. Metin Feridun, M. Feridun, Gilbert Babin. Management Technologies for E-Commerce and E-Business Applications: 13th Ifip/IEEE International Workshop on Distributed Systems: Operations and Management, Dsom 2002, Montreal, Canada, October 2002 : Proceedings (LECTURE NOTES IN COMPUTER SCIENCE). – М.: , 0. – 0 с. John K. Nessel. Restaurant Operators Complete Guide to QuickBooks. – М.: , 0. – 0 с. Robert Johnston, Graham Clark. Service Operations Management: Improving Service Delivery. – М.: Prentice Hall, 2005. – 516 с. Alan Larson. Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement. – М.: , 2003. – 0 с. Beatriz Munoz-Seca. Problem Driven Management : Achieving Improvement in Operations Through Knowledge Management. – М.: , 2005. – 0 с. Fareed M. A. Hassan. Jordan: Supporting Stable Development in a Challenging Region--A Joint World Bank-Islamic Development Bank Evaluation (World Bank Operations Evaluation Study,). – М.: , 2004. – 0 с. G.G Kaufman. Market Discipline in Banking : Theory and Evidence (Research in Financial Services: Private and Public Policy). – М.: , 2003. – 0 с. Nigel Slack. Operations Management. – М.: , 2004. – 0 с. Kai Yang. Design for Six Sigma for Service (Six SIGMA Operational Methods). – М.: , 2005. – 0 с. Thomas McCarty, Lorraine Daniels, Michael Bremer, Praveen Gupta. The Six Sigma Black Belt Handbook (Six SIGMA Operational Methods). – М.: McGraw-Hill Professional Publishing, 2004. – 590 с. Lee J. Krajewski. Operations Management: Processes and Value Chains. – М.: , 2004. – 0 с. August Aquila, Bruce W. Marcus. Client at the Core: Marketing and Managing Today's Professional Services Firm. – М.: Wiley, 2004. – 278 с. Richard B Chase. Operations Management for Competitive Advantage with Student-CD. – М.: , 2003. – 0 с. Richard D. Metters, Kathryn H. King-Metters, Madeleine Pullman, Steve Walton. Successful Service Operations Management. – М.: South-Western College Pub, 2005. – 432 с. E. L. Heiberger. Electronic Procurement Applications and Trends for the Food Service and Hospitality Industries. – М.: , 2003. – 0 с. John A. Muckstadt. Analysis and Algorithms for Service Parts Supply Chains (Springer Series in Operations Research and Financial Engineering). – М.: , 2004. – 0 с. Sung-Chi Chu. 4th Party Cyber Logistics for Air Cargo (International Series in Operations Research & Management Science). – М.: , 2004. – 0 с. Steve Brown. Strategic Operations Management, Second Edition. – М.: , 2005. – 0 с. Ron Basu. Total Operations Solutions. – М.: , 2005. – 0 с. D. J. Peterson. NEW FORCES AT WORK IN REFINING: Industry Views of Critical Business and Operations Trends. – М.: , 2003. – 0 с. Critical Infrastructures : State of the Art in Research and Application (International Series in Operations Research & Management Science). – М.: , 2003. – 0 с. Mitch Schneider. Automotive Service Management: Operations Management (Automotive Service Management). – М.: , 2003. – 0 с. Krista Thoren Turner. Start Your Own Staffing Service (Startup). – М.: Entrepreneur Press, 2004. – 204 с. Eugen Oetringer. The IT Strategy Management Process: Supporting IT Services Through Effective Knowledge Management. – М.: Van Haren Publishing, 2005. – 136 с. Roy S. Freedman. Introduction to Financial Technology (Complete Technology Guides for Financial Services). – М.: Academic Press, 2006. – 368 с. Edward E. Sanders, Timothy H. Hill, Donna J. Faria. Understanding Foodservice Cost Control: An Operational Text for Food, Beverage, and Labor Costs (3rd Edition). – М.: , 2007. – 640 с. Wilhelm Kross. Organized Opportunities: Risk Management in Financial Services Operations. – М.: Wiley-VCH, 2007. – 256 с. Leading International Law Firms. Financial Services Regulation in Europe. – М.: , 2007. – 760 с. Basem El-Haik, David M. Roy. Service Design for Six Sigma: A Roadmap for Excellence. – М.: , 2005. – 448 с. Donald Waters. Operations Strategy. – М.: Thomson, 2006. – 496 с. Howard S. Gitlow, David M. Levine, Edward A. Popovich. Design for Six Sigma for Green Belts and Champions: Applications for Service Operations--Foundations, Tools, DMADV, Cases, and Certification. – М.: , 2006. – 720 с. Mark D. Hanna, W. Rocky Newman. Integrated Operations Management: A Supply Chain Perspective. – М.: , 2006. – 896 с. Randy Okray, Thomas Lubnau II. Crew Resource Management for the Fire Service. – М.: , 2004. – 300 с. David Alan Collier, James R. Evans. Operations Management: Goods, Service, and Value Chains (with CD-ROM). – М.: , 2006. – 864 с. Michael L. Pinedo. Planning and Scheduling in Manufacturing and Services (Springer Series in Operations Research and Financial Engineering). – М.: , 2006. – 506 с. Benjamin Parameswaran. The Liberalization of Maritime Transport Services: With Special Reference to the WTO/GATS Framework (Hamburg Studies on Maritime Affairs). – М.: , 2004. – 425 с. Lee Andrew Hilyer. Interlibrary Loan And Document Delivery: Best Practices for Operating And Managing Interlibrary Loan Services in All Libraries. – М.: , 2006. – 150 с. Philip Gibson. Cruise Operations Management (The Management of Hospitality and Tourism Enterprises). – М.: , 2006. – 192 с. Martin Cole, Greg Parston. Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations. – М.: , 2006. – 188 с. Lora Arduser, Douglas Robert Brown. HACCP & Sanitation in Restaurants and Food Service Operations: A Practical Guide Based on the USDA Food Code With Companion CD-ROM. – М.: Atlantic Publishing Company, 2005. – 552 с. Douglas Robert Brown. The Food Service Managers Guide to Creative Cost Cutting and Cost Control: Over 2001 Innovative and Simple Ways to Save Your Food Service Operation Thousands by Reducing Expenses. – М.: , 2005. – 600 с. David K. Hayes, Jack D. Ninemeier. Hotel Operations Management (2nd Edition). – М.: Prentice Hall, 2005. – 592 с. Patrick J. Moreo, Gail Sammons, Cihan Cobanoglu. Hotel Operations Simulation and Auditing Manual. – М.: , 2006. – 176 с. Organisation for Economic Co-Operation and Development. Trade And Migration: Building Bridges For Global Labour Mobility. – М.: , 2005. – 162 с. Jill Florence, Ph.D. Lackey. Accountability in Social Services: The Culture of the Paper Program (Haworth Health and Social Policy). – М.: , 2006. – 115 с. OGC. Service Operation. – М.: TSO, 2010. – 276 с. OGC. Service Operation (ITIL Lifecycle Core Library). – М.: , 2007. – 0 с. Danny Samson, Prakash J. Singh. Operations Management: An Integrated Approach. – М.: , 2008. – 576 с. Robert Johnston, Graham Clark. Service Operations Management. – М.: Prentice Hall, 2008. – 552 с. Waldemar Karwowski. Introduction to Service Engineering. – М.: , 2010. – 672 с. OECD Organisation for Economic Co-operation and Development. Structural and Demographic Business Statistics 2009. – М.: , 2010. – 400 с. OECD Organisation for Economic Co-operation and Development. OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery. – М.: , 2010. – 124 с. OECD Organisation for Economic Co-operation and Development. The Future for Interurban Passenger Transport: Bringing Citizens Closer Together. – М.: , 2010. – 556 с. Bill Price. The Best Service is No Service. – М.: Jossey-Bass, 2008. – 336 с. Operations And Supply Chain Management Global Edition. – М.: , 2010. – 800 с. Operations And Supply Chain Management W/Connect Card - Global Edition. – М.: , 2010. – 0 с. Service Operation. – М.: Crown, 2007. – 276 с. Shanmugasundaram Govindasamy and Prasanna Venkatesan Venkatasamy. Metric Suite for Measuring Service Discoverability. – М.: Scholars' Press, 2014. – 200 с. Kevin Grant. Innnovation, Service Innovation and Measuring Technology Innovation. – М.: LAP Lambert Academic Publishing, 2014. – 80 с. Abtin Refahi. Service Desk: A Case Based Reasoning Approach. – М.: LAP Lambert Academic Publishing, 2012. – 96 с. Juan-Carlos Ferrer. Pricing Bundles of Products and Services in the High-Tech Industry. – М.: LAP Lambert Academic Publishing, 2011. – 180 с. Yazan Khalid Abed-Allah Migdadi. Banking Operations Strategy: A Proposed Configuration. – М.: LAP Lambert Academic Publishing, 2014. – 72 с. Дополнительные результаты OECD Organisation for Economic Co-operation and Development. Towards New Arrangements for State Ownership in the Middle East and North Africa. – М.: , 2012. – 175 с. United Nations. The Hidden Alternative: Co-operative Values, Past, Present and Future. – М.: , 2012. – 362 с. Natarajan Gautam. Analysis of Queues: Methods and Applications (Operations Research Series). – М.: , 2012. – 802 с. Danny Shiem-shin Then. Real Estate Asset Management: - Operational Property Assets and Facilities Support Services as a Business Resource. – М.: , 2012. – 408 с. OECD Organisation for Economic Co-operation and Development. International Drivers of Corruption: A Tool for Analysis. – М.: , 2012. – 108 с. Committee on Geographic Adjustment Factors in Medicare Payment, Board on Health Care Services, Insti. Geographic Adjustment in Medicare Payment: Phase I: Improving Accuracy, Second Edition. – М.: , 2012. – 206 с. «Barclays»: Amongst the world's top companies: Banks and financial services. – М.: , 2012. – 84 с. OECD Organisation for Economic Co-operation and Development. OECD Economic Surveys: Hungary 2012. – М.: , 2012. – 152 с. Arne Beck. Competition for Public Transport Services: Institutional Framework and Empirical Evidence of Bus Services in Germany (Contributions to Economics). – М.: , 2012. – 261 с. Rob Reider. Improving the Economy, Efficiency, and Effectiveness of Not-for-Profits: Conducting Operational Reviews. – М.: , 0. – 0 с. Robert M. Torok, Patrick J. Cordon. Operational Profitability : Systematic Approaches for Continuous Improvement. – М.: , 0. – 0 с. Managing Technology in the Operations Function (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с. Richard A. Gordon, Internal Revenue Service. Estimates of Levels of Tax Haven Use. – М.: , 0. – 0 с. OECD Organisation for Economic Co-operation and Development. OECD Fiscal Federalism Studies Reforming Fiscal Federalism and Local Government: Beyond the Zero-Sum Game. – М.: , 2012. – 136 с. Patrick G. Grasso, Sulaiman S. Wasty, Rachel Weaving, World Bank Operations Evaluation Dept, Patrick Grasso, Sulaiman Wasty. World Bank Operations Evaluation Department: The First 30 Years (World Bank Operations Evaluation Study.). – М.: , 0. – 0 с. Sharon L. Fullen. The Food Service Professionals Guide To: Controlling Restaurant & Food Service Labor costs. – М.: , 0. – 0 с. Christoph Schneeweiss. Distributed Decision Making. – М.: , 0. – 0 с. Michael A. Crew, Paul R. Kleindorfer, Calif Bi-Annual Conference on Postal Delivery Services 1996 Monterey. Managing Change in the Postal and Delivery Industries (Topics in Regulatory Economics and Policy Series, No. 25). – М.: , 0. – 0 с. Svend Remoe, Svend Remoe, Jean Guinet, Organisation for Economic Co-Operation and Development, Organisation for Economic Co-Operation and Development Committee for s, Organisation for Economic Co-Operation and Development Working Party o. Dynamising National Innovation Systems. – М.: , 0. – 0 с. Michael A. Weider, Michael A. Wieder, Carol M. Smith, Cynthia Brakhage, International Fire Service Training Association. Principles of Foam Fire Fighting. – М.: , 0. – 0 с. Marat Terterov, Malta Financial Services Centre. Doing Business With Malta (Global Market Briefings Series). – М.: , 0. – 0 с. John Pearce Hardt, John P. Hardt, United States Congress Joint Economic Committee, Library of Congress Congressional Research Service. Russia's Uncertain Economic Future: With a Comprehensive Subject Index. – М.: , 0. – 0 с. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с. OECD (Organization for Economic Co-operation and Development). China in the World Economy: An OECD Economic and Statistical Survey. – М.: , 0. – 0 с. Oz Shy. The Economics of Network Industries. – М.: , 0. – 0 с. Kathy Megyery, Frank Sader, Foreign Investment Advisory Service. Facilitating Foreign Participation in Privatization (Occasional Paper (Foreign Investment Advisory Service), 8). – М.: , 0. – 0 с. Environmental Action Programme for Central and Eastern Europe, Richard Ackermann, Ministerial Conference "Environment for Europe, World Bank, Organisation for Economic Co-Operation and Development. Environmental Action Programme for Central and Eastern Europe: Setting Priorities : Abridged Version of the Document Endorsed by the Ministerial Conference, Lucerne, Switzerland, 28-30 April, 1993. – М.: , 0. – 0 с. Organization for Economic Co-Operation a, Organisation for Economic Co-Operation a. Organic Agriculture: Sustainability, Markets, and Policies. – М.: , 0. – 0 с. Leo Maier, Oecd, Mikitaro Shobayashi, Organisation for Economic Co-Operation and Development. Multifunctionality: Towards an Analytical Framework (Agriculture and Food). – М.: , 0. – 0 с. Congressional Research Service. A Reference Guide to Banking and Finance. – М.: , 0. – 0 с. Elizabeth Godsmark. The Food Service Professionals Guide to Controlling Liquor Wine, & Beverage Costs. – М.: Atlantic Publishing Group, Inc., 2003. – 144 с. Douglas R. Brown. The Food Service Professionals Guide To: Controlling Restaurant & Food Service Food Costs. – М.: , 0. – 0 с. Jennifer Hudson Taylor, Douglas R. Brown, Jennifer Taylor. The Food Service Professionals Guide To: Building Restaurant Profits: How To Ensure Maximum Results. – М.: , 0. – 0 с. Uri B. Dadush, Dipak Dasgupta, Marc Uzan, Dipak Das Gupta, Organisation for Economic Co-Operation and Development, World Bank. Private Capital Flows in the Age of Globalization: The Aftermath of the Asian Crisis. – М.: , 0. – 0 с. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с. Simon French, Operational Research Society. Readings in Decision Analysis. – М.: , 0. – 0 с. Douglas Robert Brown. The Restaurant Managers Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation. – М.: , 0. – 0 с. Douglas R. Brown. The Food Service Professional Guide To Series: All Fifteen Books In The Series. – М.: , 0. – 0 с. Christopher Voss, Colin Armistead, Bob Johnston, Barbara Morris. Operations Management in Service Industries and the Public Sector: Text and Cases. – М.: , 0. – 0 с. Lora Arduser. The Food Service Professionals Guide To: Waiter & Waitress Training: How To Develop Your Wait Staff For Maximum Service & Profit. – М.: , 0. – 0 с. Society for Marketing Professional Services. Marketing Handbook for the Design & Construction Professional: Society for Marketing Professional Services. – М.: , 0. – 0 с. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с. B. J. Granberg. The Food Service Professionals Guide To: Increasing Restaurant Sales: Boost Your Profits By Selling More Appetizers, Desserts, & Side Items. – М.: , 0. – 0 с. Dearborn Financial Services, Kim Allen Baker. Understanding Personal Auto. – М.: , 0. – 0 с. Lora Arduser. The Food Service Professionals Guide to: Food Service Menus: Pricing and Managing The Food Service Menu For Maximum Profit. – М.: Atlantic Publishing Group, Inc., 0. – 144 с. Student Services, Sourcebooks. The B Student's Complete Scholarship Book. – М.: , 0. – 0 с. Robert Johnston, Graham Clark. Service Operations Management: Improving Service Delivery. – М.: Prentice Hall, 2005. – 516 с. Alan Larson. Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement. – М.: , 2003. – 0 с. Dearborn Financial Services. Series 7: General Securities Representative Exam License Exam Manual. – М.: , 2005. – 0 с. Bisys Educational Services. Life and Health Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с. Bisys Educational Services. Property and Casualty Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с. Richard D. Metters, Kathryn H. King-Metters, Madeleine Pullman, Steve Walton. Successful Service Operations Management. – М.: South-Western College Pub, 2005. – 432 с. John A. Muckstadt. Analysis and Algorithms for Service Parts Supply Chains (Springer Series in Operations Research and Financial Engineering). – М.: , 2004. – 0 с. Mitch Schneider. Automotive Service Management: Operations Management (Automotive Service Management). – М.: , 2003. – 0 с. Wilhelm Kross. Organized Opportunities: Risk Management in Financial Services Operations. – М.: Wiley-VCH, 2007. – 256 с. Howard S. Gitlow, David M. Levine, Edward A. Popovich. Design for Six Sigma for Green Belts and Champions: Applications for Service Operations--Foundations, Tools, DMADV, Cases, and Certification. – М.: , 2006. – 720 с. David Alan Collier, James R. Evans. Operations Management: Goods, Service, and Value Chains (with CD-ROM). – М.: , 2006. – 864 с. Lee Andrew Hilyer. Interlibrary Loan And Document Delivery: Best Practices for Operating And Managing Interlibrary Loan Services in All Libraries. – М.: , 2006. – 150 с. Lora Arduser, Douglas Robert Brown. HACCP & Sanitation in Restaurants and Food Service Operations: A Practical Guide Based on the USDA Food Code With Companion CD-ROM. – М.: Atlantic Publishing Company, 2005. – 552 с. Douglas Robert Brown. The Food Service Managers Guide to Creative Cost Cutting and Cost Control: Over 2001 Innovative and Simple Ways to Save Your Food Service Operation Thousands by Reducing Expenses. – М.: , 2005. – 600 с. American Society for Healthcare Central Services Professionals. Training Manual for Health Care Central Service Technicians (Jossey-Bass/Aha Press). – М.: , 2005. – 304 с. Organisation for Economic Co-Operation and Development. Ageing And Employment Policies: United States (Ageing and Employment Policies = Vieillissement Et Politique). – М.: , 2005. – 193 с. Organisation for Economic Co-Operation and Development. Trade And Migration: Building Bridges For Global Labour Mobility. – М.: , 2005. – 162 с. OGC. Service Operation. – М.: TSO, 2010. – 276 с. IMF's Bureau of Language Services. IMF Glossary: English-French-Spanish. – М.: , 2007. – 498 с. OGC. Service Operation (ITIL Lifecycle Core Library). – М.: , 2007. – 0 с. National Scholarship Research Service, Daniel J. Cassidy. The Scholarship Book, 13th Edition: The Complete Guide to Private-Sector Scholarships, Fellowships, Grants, and Loans for the Undergraduate (Scholarship Book). – М.: , 2008. – 720 с. Inc National Safety Compliance Services. Controlled Substance Abuse and Alcohol Misuse Training for Transportation Supervisors. – М.: , 2008. – 108 с. Robert Johnston, Graham Clark. Service Operations Management. – М.: Prentice Hall, 2008. – 552 с. International Finance Corporation. Independent Evaluation of IFC's Development Results 2008: IFC's Additionality in Supporting Private Sector Development. – М.: , 2008. – 120 с. Waldemar Karwowski. Introduction to Service Engineering. – М.: , 2010. – 672 с. OECD Organisation for Economic Co-operation and Development. Structural and Demographic Business Statistics 2009. – М.: , 2010. – 400 с. OECD Organisation for Economic Co-operation and Development. Etudes economiques de l'OCDE : Coree 2008: Edition 2008 (French Edition). – М.: , 2010. – 174 с. OECD Organisation for Economic Co-operation and Development. OECD Reviews of Regional Innovation: Catalonia, Spain 2010: Edition 2010 (United Nations Office on Drugs and Crime - Boletin De Estupefacientes). – М.: , 2010. – 270 с. OECD Organisation for Economic Co-operation and Development. OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery. – М.: , 2010. – 124 с. OECD Organisation for Economic Co-operation and Development. Gestion de la mobilite en entreprises: Politiques de transport efficaces: Edition 2009 (International Transport Forum) (French Edition). – М.: , 2010. – 108 с. Ching M. Chang. Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence. – М.: , 2010. – 720 с. OECD Organisation for Economic Co-operation and Development. Reconnaitre l'apprentissage non formel et informel : resultats, politiques et pratiques (French Edition). – М.: , 2010. – 100 с. OECD Organisation for Economic Co-operation and Development. Educational Research and Innovation Are the New Millennium Learners Making the Grade?: Technology Use and Educational Performance in PISA 2006. – М.: , 2010. – 216 с. OECD Organisation for Economic Co-operation and Development. Taxing Wages 2009. – М.: , 2010. – 516 с. OECD Organisation for Economic Co-operation and Development. Development Co-operation Report 2010 (Development Co-Operation Report: Efforts and Policies of the Members of the Development Assistance Committee). – М.: , 2010. – 278 с. OECD Organisation for Economic Co-operation and Development. Geographical Distribution of Financial Flows to Developing Countries 2010: Disbursements, Commitments, Country Indicators (Geographical Distribution of Financial Flows to Aid Recipients). – М.: , 2010. – 274 с. OECD Organisation for Economic Co-operation and Development. OECD Reviews of Human Resource Management in Government OECD Reviews of Human Resource Management in Government: Brazil 2010: Federal Government. – М.: , 2010. – 312 с. OECD Organisation for Economic Co-operation and Development. Conflict and Fragility Transition Financing: Building a Better Response. – М.: , 2010. – 136 с. OECD Organisation for Economic Co-operation and Development. The Future for Interurban Passenger Transport: Bringing Citizens Closer Together. – М.: , 2010. – 556 с. OECD Organisation for Economic Co-operation and Development. Effective Transport Policies for Corporate Mobility Management (International Transport Forum). – М.: , 2010. – 108 с. David Beach. Evaluating State-Operated ComprehensiveRehabilitation Centers: Determining Quality of Service by Analyzing VR Outcomes. – М.: , 2008. – 144 с. Robert Service. The Penguin History of Modern Russia: From Tsarism to the Twenty-First Century. – М.: Penguin Books Ltd., 2009. – 736 с. OECD Organisation for Economic Co-operation and Development. Agrarpolitik in den OECD-Landern 2009 : Monitoring und Evaluierung: Edition 2009 (German Edition). – М.: , 2010. – 234 с. Bobrow Test Preparation Services. CliffsNotes® AP Chemistry. – М.: , 2009. – 480 с. Bill Price. The Best Service is No Service. – М.: Jossey-Bass, 2008. – 336 с. Pat Golden-Romero. Hotel Convention Sales, Services, and Operations. – М.: , 2010. – 336 с. Robert Service. Stalin – A Life (COBEEI). – М.: , 2005. – 384 с. ER SERVICE. 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