Результаты поиска

Лучшие результаты

1. Mahboubeh Salehi. Service Quality in Iran's Hotels. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
   

Дополнительные результаты

1. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
2. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с.
   
3. Reza Molavi. Oil and Gas Privatisation in Iran: An Assessment of the Political Will (Durham Middle East Monographs). – М.: , 2012. – 224 с.
   
4. KimMarie McGoldrick, Andrea L. Ziegert. Putting the Invisible Hand to Work : Concepts and Models for Service Learning in Economics. – М.: , 0. – 0 с.
   
5. Robert Mark Silverman, Silverman. Doing Business in Minority Markets: Black and Korean Entrepreneurs in Chicago's Ethnic Beauty Aids Industry (Garland Studies in Entrepreneurship). – М.: , 0. – 0 с.
   
6. Jerome A. Colletti, Mary S. Fiss. Compensating New Sales Roles : How to Design Rewards That Work in Today's Selling Environment. – М.: , 0. – 0 с.
   
7. Jerome S. Arcaro. Quality in Education: An Implementation Handbook. – М.: , 0. – 0 с.
   
8. Barbara Jacoby, Associates. Service-Learning in Higher Education : Concepts and Practices (Jossey-Bass Higher and Adult Education Series). – М.: , 0. – 0 с.
   
9. Sherry Stephenson. Services Trade in the Western Hemisphere: Liberalization, Integration, and Reform. – М.: , 0. – 0 с.
   
10. Ricardo R. Fernandez. Total Quality in Purchasing and Supplier Management. – М.: CRC Press, 1994. – 344 с.
    
11. Michael E. Milakovich. Improving Service Quality: Achieving High Performance in the Public and Private Sectors. – М.: , 0. – 0 с.
    
12. Henry George Adams, Sudhir, M.D. Arora, Henry G. Adams, Sudhir Arora. Total Quality in Radiology: A Guide to Implementation. – М.: , 0. – 0 с.
    
13. John Kenkel, John V. Kenkel. A Primer on Quality in the Analytical Laboratory. – М.: , 0. – 0 с.
    
14. Roland T. Rust, Richard L. Oliver. Service Quality: New Directions in Theory and Practice. – М.: , 0. – 0 с.
    
15. Sondra Thiederman. Profiting in America's Multicultural Marketplace. – М.: , 0. – 0 с.
    
16. Angela Capone, Tom Oren, John T. Neisworth. Childmate: A Guide to Appraising Quality in Child Care. – М.: , 0. – 0 с.
    
17. Joseph Hegarty. Standing the Heat: Assuring Curriculum Quality in Culinary Arts and Gastronomy. – М.: , 2004. – 0 с.
    
18. Benjamin Schneider. Service Quality : Research Perspectives (Foundations for Organizational Science). – М.: , 2003. – 0 с.
    
19. Joseph Hegarty. Standing the Heat: Assuring Curriculum Quality in Culinary Arts and Gastronomy. – М.: , 2004. – 0 с.
    
20. Florence Fay Pritchard, III, George I. Whitehead. Serve and Learn: Implementing and Evaluating Service-learning in Middle and High Schools. – М.: , 2004. – 274 с.
    
21. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY: THE EFFECT OF SERVICE INNOVATION AND CUSTOMER CHOICE ON CUSTOMER VALUE IN THE HOSPITALITY INDYSTRY IN MALAYSIA. – М.: , 2010. – 80 с.
    
22. Rooma R. Ramsaran-Fowdar, Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius: A multi- expectations framework. – М.: , 2010. – 148 с.
    
23. Andrew Meier. The Lost Spy – An American in Stalin?s Secret Service. – М.: , 2008. – 304 с.
    
24. S Walters. Twenty–Five Bicycle Tours in Ohio?s Western Reserve – Historic Northeat Ohio from the Lake Erie Islands to the Pennysylvania Border. – М.: , 1996. – 248 с.
    
25. Arzoo Osanloo. The Politics of Women?s Rights in Iran. – М.: , 2009. – 272 с.
    
26. Dong-Joo Moon. Congestion-Prone Services under Quality Competition: A Microeconomic Analysis (Advances in Spatial Science). – М.: , 2011. – 580 с.
    
27. Arzoo Osanloo. The Politics of Women?s Rights in Iran. – М.: , 2009. – 272 с.
    
28. A. Sreberny, G. Khiabany. Blogistan: The Internet and Politics in Iran (International Library of Iranian Studies). – М.: , 2010. – 240 с.
    
29. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
30. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
31. Diana Eteiwi. EFFECT OF SERVICE QUALITY ON AIR PASSENGER''S OVERALL SATISFACTION. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
32. Paschal Wanzalla Soita,Edwin K. Wamukoya and Peter Mwangi Wanderi. Service Quality In Commercial Health And Fitness Clubs. – М.: LAP Lambert Academic Publishing, 2012. – 192 с.
    
33. Naser Haghi. A Critical History Of Political Parties In Iran. – М.: LAP Lambert Academic Publishing, 2014. – 132 с.
    
34. KHURRAM MAQSOOD AHMAD. IRAN'S NUCLEAR AMBITIONS. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
    
35. Md. Zahid Hossain Shoeb. Perceptions of service quality in academic libraries. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
36. Margaret Ivy Amoakohene. Political Communication in Ghana`s Emerging Democracy. – М.: LAP Lambert Academic Publishing, 2012. – 200 с.
    
37. S. N. Mukhopadhyay. e–Governance Service Quality Assessment. – М.: Scholars' Press, 2013. – 488 с.
    
38. Naomi Dalitso Kachoka. Measuring Service Quality In Academic Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
    
39. Meenal Oak. Assessment of Service Quality:. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
    
40. S. Selvam. Groundwater quality in coastal Aquifer. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
41. JOSEPHINE OPONDO. SERVICE QUALITY IN AFRICAN RESTAURANTS. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
42. Ahmad Dadashpour. Evaluation of "Guttingen V" system and many Apple cultivars in Iran. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
43. Terwase Shabu and Theresa Sewuese Uchi. Residents' Perception Of Environmental Quality In Judges Quarters. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
44. Parvin Salehi Shanjani. Genetic diversity of Fagus orientalis Lipsky in Iran. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
45. Parvin Salehi Shanjani and Giovanni Giuseppe Vendramin. Genetic diversity of Fagus orientalis Lipsky in Iran II. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
    
46. Nina Makarova. The Symbolism of Marriage in Titian's Art. – М.: LAP Lambert Academic Publishing, 2011. – 316 с.
    
47. Yosef Taye-Gezme. Civil Service Reform in Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
48. Philippe Youssef Garduno Diaz. Social safeguards for REDD+ in Mexico’s watershed management program. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
    
49. Patrick Joram Matovu. PUBLIC ACCOUNTABILITY, SERVICE DELIVERY BY LOCAL GOVERNMENTS IN UGANDA. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
    
50. Omid Shokri Kalehsar. The Role of Energy in Iran-Turkey Relations. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
51. Tamer Mahboub. Iran's Nuclear Motivations. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
52. Rejoice Makaudze. Residents' Participation in Service Delivery. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
    
53. Mahdieh Aghazadeh. International Sanctions and Their Impacts on Iran's Economy. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
    
54. Mario Sebastiao. Quality service and public service reforms in Mozambique. – М.: LAP Lambert Academic Publishing, 2015. – 196 с.
    
55. Lucinda Ruth de Boer. Analyzing Iran''s Foreign Policy. – М.: LAP Lambert Academic Publishing, 2010. – 152 с.
    
56. Fanny Saruchera. Delivering Quality Service - A Pharmaceuticals Sector's Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
57. Fariborz Bayat. Impact of dental insurance on adults’ oral health care, in Iran. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
    
58. Gobind Ram Chelani. Metaphoric Notions of Educational Leadership in Bhitai’s Poetry. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
59. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
60. M Palani Natha Raja. Measuring Quality in Healthcare services. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
    
61. Monwabisi Victor Macabela. The value of poetic devices in Shasha's books. – М.: Scholars' Press, 2015. – 148 с.
    
62. Abdollah Karimzadeh. The Function of Translation in Promotion of Cultural Modernity in Iran. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
    
63. Simin Mohajer. Was the 1953 CIA Sponsored Coup in Iran Ethical. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
64. Joshua Musinguzi. Achieving Universal Benefits of VCT Services In LDC's. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
65. Albertaeve Abington-Pitre. Native Americans in Children''s Literature. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
66. Sergio Leal. Quality in Tourism Higher Education in Brazil. – М.: LAP Lambert Academic Publishing, 2010. – 288 с.
    
67. Rafia Naz,GURMEET SINGH and Pathak Raghuvar Dutt. e-Governance, Service Delivery and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 428 с.
    
68. Caixiangduojie ????. LEADERSHIP STYLES AND CHALLENGES OF ENGLISH TEACHERS IN CHINA''S TIBET. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
    
69. Gentian Opre. Access versus Quality in Albania''s Higher Education System. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
    
70. Aida Koni. Service Quality of Higher Education in Palestine. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
    
71. Mina Hedayat and Sabzali Musa Kahn. Art Education in Iran. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
72. Primrose Kurasha,Raphinos A. Chabaya and Paul Mupa. Managing Quality in Higher Education. – М.: LAP Lambert Academic Publishing, 2011. – 232 с.
    
73. M Palani Natha Raja and Ashwani Kumar. Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 216 с.
    
74. Slimane Bah. Service provisioning in Mobile Ad hoc Networks. – М.: LAP Lambert Academic Publishing, 2011. – 184 с.
    
75. Deepak Shrestha. Maintaining of Quality. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
    
76. Duggirala Sreenivasa Rao. Queue Management and Quality of Service (QoS) in the Internet. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
    
77. Arpad Huszak. Improving Multimedia Quality in IP Networks. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
78. Desere kokt. The impact of organisational culture on service delivery in G4S. – М.: LAP Lambert Academic Publishing, 2009. – 196 с.
    
79. Sanam Aghassi Kermani and Hossein Rashidi Nejad. The Relation between Insurance Development and Economic Growth in Iran. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
80. Pratibha Gaikwad and Ali Nazarian. WTO And Commercial Ports In Iran. – М.: Scholars' Press, 2013. – 228 с.
    
81. Afroza Bulbul and Obaidur Rahman. Service Quality of Muslim Aid UK-Bangladesh Field Office. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
    
82. Elzbieta Skapska. Development of the service sector in Poland at the turn of the century. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
    
83. Prasoom Dwivedi and Harisha Emmadi. Airline Service Quality Index for Indian Carriers. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
84. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
85. Solomon Leiro Letangule. Effects of Innovation Strategies on Mobile Service Providers in Kenya. – М.: Scholars' Press, 2014. – 176 с.
    
86. Sabina Lajiq and Elvira Efendic. Service Quality. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
87. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
88. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
89. Anil Mehta,Smita Sharma and Shweta Sharma. Gap Analysis of Service Quality of a Curbside Restaurant. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
90. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
91. Zahra Idrees and khuram Shafi. Service quality; A contemporary approach. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
    
92. Mamta Brahmbhatt. Service Quality Insights from Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
93. Peeter Rumessen. Service Charge in Hotels and Restaurants. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
94. Rafikul Islam and Muhammad Madi Abdullah. Managing Quality in Higher Education. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
95. Dhanaraj Jublee. Service Quality in Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
    
96. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
97. Mahboubeh Salehi. Service Quality in Iran's Hotels. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
98. Ashok Kumar. Analysis of Service Quality Using Servqual Model. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
99. Linga Murali and Chandragiri Madhavaiah. Measuring Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
    
100. Raj Shravanthi Andukuri and Ajjan N. Analysis of Customer Perception, Expectation and the Service Gap. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
101. Pinigas Mbengo. Service Quality Management For Chiredzi Town Council's Beer Halls. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
102. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
103. Rajesh Kumar. Service Quality in Retail Banking in Jharkhand State. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
104. Rooma R. Ramsaran-Fowdar and Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
     
105. Dr. Gamal Sayed Abdelaziz. Service Quality Dimensions. – М.: LAP Lambert Academic Publishing, 2010. – 436 с.
     
106. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
107. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
108. Siphiwe P. Mandina. Service quality at Zimbabwe broadcasting holdings (ZBH). – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
109. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
110. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
111. Asep Hermawan. Perceived Service Quality in Indonesia University Settings. – М.: LAP Lambert Academic Publishing, 2010. – 120 с.
     
112. Daudi Riganda. Service Quality at Tanzania Investment Centre. – М.: LAP Lambert Academic Publishing, 2010. – 228 с.
     
113. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
     
114. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
115. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
116. VIKAS GAUTAM. SERVICE QUALITY PERCEPTIONS OF CUSTOMERS ABOUT INSURANCE COMPANIES. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
117. Funmilayo Araloyin. Service Quality Delivery in Real Estate Agency in Lagos Metropolis. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
     
118. Jusuf Zeqiri. Customer Satisfaction with Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
     
119. Nandish Upadhyay and Karishma Patel. Consumer Preference and Service Quality Provided by Hotels in Gujarat. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
120. Ran Tao and Tao Chen. The Quality Assessment of Public Health Services in China. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
     
121. Vemula Harileela. Service Quality Perception and Satisfaction in Indian Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 348 с.
     
122. Josphat Manyeruke. An analysis of the impact of university expansion on service quality. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
123. Syed Muhammad Irfan. Patient Perception about Service Quality in Public & Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
124. H K S Kumar Chunduri and Sreenivas Talluru. The Service Quality Gap Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 620 с.
     
125. Anees Janee Ali and Jeila Soleimani. Student Retention in Private English Schools in Iran. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
     
126. Ayanda Vilakazi and Krishna K. Govender. An Overview of Public Transport Services In Johannesburg South Africa. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
     
127. Praveena S. and S. D. Sivakumar. N. Venkatesa Palanichamy. Service Quality Analysis In Cellular Industry In Coimbatore City. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
128. DAING MARUAK SADEK,SALEHUDDIN SHUIB and Ahmad Rozaini Ali Hassan. A Comparison of Service Quality: Customers Perception. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
129. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
130. Mohammad Razi-ur-Rahim. Service Quality and Student Satisfaction in B-Schools. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
     
131. Shamaila Gull and Rauf Alam. Effects of CSR on Customer Retention in Different Sectors of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
     
132. Mamta Brahmbhatt. Service Quality Management in Banking,Restaurant, Hospital & WaterPark. – М.: LAP Lambert Academic Publishing, 2015. – 92 с.
     
133. Manishkumar N. Varma. Six Sigma with respect to Hotels as Service Industry in Inida. – М.: Scholars' Press, 2014. – 120 с.
     
134. Dipa Mitra. Passenger Service Quality in Indian Aviation. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
     
135. Anand Prakash and Sanjay Kumar Jha. Design & Development Of Service Quality Model. – М.: LAP Lambert Academic Publishing, 2013. – 524 с.
     
136. MOHHIDIN OTHMAN. THE IMPACT OF ORGANIZATIONAL CULTURE ON INTERNAL SERVICE QUALITY. – М.: LAP Lambert Academic Publishing, 2010. – 384 с.
     
137. Mudassar Ali. CRM activities in the growth and expansion of hotel industry. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
     
138. Sarabjit Singh Shergill. Service Quality: A Case Study of Stock Broking Firms. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
139. Hemankumarsingh Ramburuth. Service Quality in the Mauritian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
140. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. У российского рынка структурного финансирования неплохие перспективы. интервью с И. Пенкиной, ведущим аналитиком Standard & Poor's. Е.Е. Смирнов, "Управление в кредитной организации", № 3, май-июнь 2007.
5. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
6. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
7. Standard & Poor's о банках России в 2005 году. И.Е. Смирнов, "Банковское кредитование", № 3, III квартал 2005.
8. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
9. Договор страхования Десенналь". интервью с Ж. Туччеллой, руководителем сектора страхования рисков "Десенналь" и скрытых дефектов департамента SCOR Business Solutions компании SCOR Global P&C S.E.. С. Дедиков, "Юридическая и правовая работа в страховании", N 3, III квартал 2012 г.
10. Управление рисками трансграничной морской перевозки продуктов переработки нефти; эволюция методов начисления компенсации. на примере деятельности IOPC FUND's. Н.Г. Скачков, "Lex Russica", N 3, май-июнь 2012 г.
11. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
12. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
13. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
14. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
15. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
16. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
17. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
18. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.