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Лучшие результаты Leonard L. Berry. Discovering the Soul of Service. The Nine Drivers of Sustainable Business Success. – М.: Free Press, 2003. – 288 с. Harry Beckwith. The Invisible Touch: The Four Keys to Modern Marketing. – М.: Grand Central Publishing, 2000. – 256 с. C. J. Hayden. Get Clients Now! A 28-Day Marketing Program for Professionals and Consultants. – М.: AMACOM/American Management Association, 1999. – 214 с. Michel Chevalier, Michel Gutsatz. Luxury Retail Management: How the World's Top Brands Provide Quality Product and Service Support. – М.: , 2012. – 384 с. David Yong Gun Fie, Wan Murdani Wan Mohamed, Pauline Lam Woon Har. Telekom Malaysia Berhad (TM): Innovating the Business in the Highly Competitive Market. – М.: , 2012. – 152 с. Allan Ashok Kumar, Giang Chau Trinh. Breaking Uncertainties for Product Offerings: A Holistic Framework of Uncertainty Management for Planning, Designing and Developing PSS (Product/Service System). – М.: , 2012. – 152 с. Glen Arnold. Modern Financial Markets & Institutions: A Practical Perspective. – М.: , 2012. – 729 с. Delivering Public Services that Work Volume 2. – М.: , 2012. – 192 с. Jim Newell. Using Online Marketing Tools...To Market Your Offline Business: 4 Essential Tools To Help You Find New Customers and Retain Your Existing One's Longer. – М.: , 2012. – 100 с. Alan J. Zell. The Elements of Selling: A book for individuals, businesses, and organizations selling their ideas, information, skills, services, or products. – М.: , 2012. – 148 с. Lessons on Profiting from Diversity. – М.: , 2012. – 296 с. Tom Trush. The "You" Effect: How to Transform Ego-Based Marketing Into Captivating Messages That Create Customers. – М.: , 2012. – 202 с. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с. Gerry Oginski. Secrets of Lawyer Video Marketing in the Age of YouTube. – М.: , 2012. – 300 с. David Howell. The Small Business Guide to China: How small enterprises can sell their goods or services to markets in China (Business Bites). – М.: , 2012. – 116 с. Trends in U.s. Services Trade (Trade Issues, Policies, and Laws). – М.: , 2012. – 0 с. Tim Bruckner. M&A in Mainland China: An Analysis of Market Dynamics. – М.: , 2012. – 108 с. Nakkiran Sivaguru. Marketing Efficiency of Agricultural Cooperatives in Ethiopia. – М.: , 2012. – 64 с. Andreas Fetz. E-Mail-Marketing: Tipps zum professionellen Gestalten und Coden von HTML-E-Mails (German Edition). – М.: , 2012. – 68 с. Jason Lohman. Video Internet Marketing: Making Your Presence Known On The Internet. – М.: , 2012. – 26 с. Francis Good. Linkedin Marketing Strategies for Massive Traffic. – М.: , 2012. – 82 с. Alfred Poor. Insider Secrets to Marketing Your Small Business with Video: How you can boost sales with low-cost video. – М.: , 2012. – 112 с. Harry Beckwith. Selling the Invisible: A Field Guide to Modern Marketing. – М.: , 2012. – 272 с. Arne Beck. Competition for Public Transport Services: Institutional Framework and Empirical Evidence of Bus Services in Germany (Contributions to Economics). – М.: , 2012. – 261 с. Steve Weber. Twitter Marketing: Promote Yourself and Your Business on Earth's Hottest Social Network. – М.: , 2012. – 110 с. Damian Ryan, Calvin Jones. Understanding Digital Marketing: Marketing Strategies for Engaging the Digital Generation. – М.: , 2012. – 297 с. Barry Feig. Winning Marketing Strategies. – М.: Prentice Hall, 1999. – 382 с. Richard Roberts. Wall Street: The Markets, Mechanisms and Players (The Economist Series). – М.: , 0. – 0 с. Managing Technology in the Operations Function (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с. Ahmad Audu Mayaki. Consumer Behavioural Response: Services Of Retail Banks in Nigeria. – М.: , 2012. – 120 с. Adeel Faheem. The impact of Stock Market on Economic Growth: Evidence from Pakistan. – М.: , 2012. – 96 с. James Wedmore. The YouTube Marketing Book: How To Build Your Brand and Grow Your Business on the World's 3rd Largest Website (Volume 1). – М.: , 2012. – 76 с. Michael Miller. B2B Digital Marketing: Using the Web to Market Directly to Businesses (Que Biz-Tech). – М.: , 2012. – 368 с. Kepha Otieno. Demand Elasticities for Low Income Housing Market:: Eldoret Municipality in Kenya. – М.: , 2012. – 84 с. Bruce M.K. Mwiya. Credit Default; Need for Financial Sector Credit Reference Services: Evidence from the Developing World: A case of Zambia. – М.: , 2012. – 132 с. R. Rudy Higgens-Evenson. The Price of Progress: Public Services, Taxation, and the American Corporate State, 1877 to 1929. – М.: , 0. – 0 с. Frank Levy, Richard J. Murnane. The New Division of Labor: How Computers Are Creating the Next Job Market. – М.: , 0. – 0 с. Christine B. N. Chin. In Service and Servitude. – М.: , 0. – 0 с. Charles Ferguson. The Broadband Problem: Anatomy of a Market Failure and a Policy Dilemma. – М.: , 0. – 0 с. Eduardo Wiesner. Fiscal Federalism in Latin America: From Entitlements to Markets. – М.: , 0. – 0 с. Mario Baldassarri, Francesco Busato. Full Employment and High Growth in Europe: A New Cycle of Reforms to Play a Leading Role in the New World Economy. – М.: , 0. – 0 с. Mila Freire, John E. Petersen, Marcela Huertas, Miguel Valadez. Subnational Capital Markets in Developing Countries: From Theory and Practice. – М.: , 0. – 0 с. Peter S. H. Leeflang, Dick R. Wittink, Michel Wedel, Philippe A. Naert. Building Models for Marketing Decisions (INTERNATIONAL SERIES IN QUANTITATIVE MARKETING Volume 9). – М.: , 0. – 0 с. Gary S. Becker, Kevin M. Murphy. Social Economics: Market Behavior in a Social Environment. – М.: , 0. – 0 с. Karen G. Strouse. Marketing Telecommunications Services : New Approaches for a Changing Environment (Artech House Telecommunications Library). – М.: , 0. – 0 с. Jean Withers, Carol Vipperman. Marketing Your Service (Marketing Your Service (W/CD)). – М.: , 0. – 0 с. Anthony Johnson. Maximum Effectiveness: Your Guide to Maximum Success in Sales, Marketing, Management, Client Satisfaction, Personal Effectiveness. – М.: , 0. – 0 с. Warren J. Keegan. Global Marketing Management (7th Edition). – М.: , 0. – 0 с. David Sears. Successful Talent Strategies: Achieving Superior Business Results Through Market-Focused Staffing. – М.: , 0. – 0 с. Marat Terterov, Malta Financial Services Centre. Doing Business With Malta (Global Market Briefings Series). – М.: , 0. – 0 с. Marketing Financial Services (Marketing Series (London, England).). – М.: , 0. – 0 с. Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. Services Marketing. – М.: , 0. – 0 с. Mark Gabbott, Gillian Hogg. Consumers and Services. – М.: , 0. – 0 с. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с. Roland T. Rust, Richard L. Oliver. Service Quality: New Directions in Theory and Practice. – М.: , 0. – 0 с. Society for Marketing Professional Services. Marketing Handbook for the Design & Construction Professional: Society for Marketing Professional Services. – М.: , 0. – 0 с. K. Douglas Hoffman, Michael R. Czinkota, Peter R. Dickson, Patrick Dunne, Abbie Griffin, Michael D. Hutt, Bilaji Krishnan, John H., Jr. Lindgren, Robert F. Lusch, Ilkka A. Ronkainen. Marketing: Best Practices. – М.: , 0. – 0 с. K. Douglas Hoffman, John E. G. Bateson. Essentials of Services Marketing: Concepts, Strategies and Cases. – М.: , 0. – 0 с. David L. Kurtz, Kenneth E. Clow. Services Marketing. – М.: , 0. – 0 с. Raymond P. Fisk, Stephen J. Grove, Joby John. Services Marketing Self-Portraits: Introspections, Reflections, and Glimpses from the Experts. – М.: , 0. – 0 с. Fundamentals and Practice of Marketing. – М.: , 0. – 0 с. Geoffrey Randall. Principles of Marketing (Principles of Management Series). – М.: International Thomson Business Press, 2001. – 384 с. Teresa A. Swartz, Dawn Iacobucci. Handbook of Services Marketing and Management. – М.: , 0. – 0 с. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с. Dennis Kundisch. New Strategies for Financial Services Firms: The Life-Cycle-Solution Approach (Information Age Economy). – М.: , 0. – 0 с. Henry Dahut. Marketing the Legal Mind. – М.: , 2004. – 0 с. August Aquila, Bruce W. Marcus. Client at the Core: Marketing and Managing Today's Professional Services Firm. – М.: Wiley, 2004. – 278 с. Karen G. Strouse. Customer-Centered: Telecommunications Services Marketing (Artech House Telecommunications Library). – М.: , 2004. – 0 с. Betty R. Mandell. An Introduction to Human Services : Policy and Practice (6th Edition). – М.: , 2005. – 0 с. Audrey Gilmore. Services Marketing and Management. – М.: , 2003. – 0 с. Ko de Ruyter. Research on International Service Marketing: A State of the Art (Advances in International Marketing) (Advances in International Marketing). – М.: , 2005. – 0 с. Martina Eckardt. Insurance Intermediation: An Economic Analysis of the Information Services Market (Contributions to Economics). – М.: , 2007. – 246 с. Evelyn Ehrlich, Duke Fanelli. The Financial Services Marketing Handbook: Tactics and Techniques that Produce Results. – М.: , 2004. – 288 с. Peter Mudie, Angela Pirrie. Services Marketing Management, Third Edition. – М.: , 2006. – 280 с. K. Douglas Hoffman, John E.G. Bateson. Services Marketing: Concepts, Strategies, & Cases. – М.: , 2005. – 608 с. Hans Kasper, Piet van Helsdingen, Mark Gabbott. Services Marketing Management: A Strategic Perspective. – М.: , 2006. – 572 с. Tim Clark, Carl Kay. Saying Yes to Japan: How Outsiders are Reviving a Trillion Dollar Services Market. – М.: , 2005. – 224 с. Ross McGill. Technology Management in Financial Services (Finance and Capital Markets). – М.: , 2008. – 320 с. Robert Buday, Bernie Thiel. Thoughts on Thought Leadership--Insights on Creating Demand for Professional Services. – М.: , 2008. – 152 с. Information and Public Choice: From Media Markets to Policymaking. – М.: , 2008. – 230 с. Multicultural Marketing Resources, Inc. The Source Book of Multicultural Experts 2008/09. – М.: , 2008. – 94 с. Mandy Boettiger. Liberalisation of the Postal Service Sector Market. – М.: , 2008. – 136 с. Christopher Lovelock, Jochen Wirtz, Patricia Chew. Essentials of Services Marketing - 1st Edition. – М.: , 2008. – 600 с. Elie Ofek, Olivier Toubia. Marketing and Innovation Management. – М.: , 2010. – 64 с. ANTONIO LOBO. Marketing of Luxury Cruise Liners: Segmentation, Satisfaction and Future Patronage of Cruise Travellers. – М.: , 2010. – 164 с. John J. Burnett. Nonprofit Marketing Best Practices. – М.: , 2007. – 336 с. Mike Schultz. Professional Services Marketing. – М.: , 0. – 352 с. Christine Ennew. Financial Services Marketing. – М.: , 2010. – 416 с. Cathy H. C. Hsu. Tourism Marketing. – М.: , 2008. – 448 с. Jay Nagdeman. The Professional?s Guide to Financial Services Marketing. – М.: , 2009. – 288 с. Janet R. McColl–Kennedy. Services Marketing. – М.: , 2003. – 620 с. Principles Of Services Marketing. – М.: , 2011. – 0 с. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с. Selling Professional Services To The Fortune 500: How To Win In The Billion-Dollar Market Of Strategy Consulting, Technology Solutions, And Outsourcing Services. – М.: , 2011. – 320 с. Service Innovation: How To Go From Customer Needs To Breakthrough Services. – М.: , 2011. – 304 с. Written, published in conjunction with The Capital Markets Company. Forming the Future of Finance: Mapping Paradigms, Creating Strategies. – М.: , . – с. Ali Medabesh. Customer Comfort as a Marketing Construct in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 224 с. Augustine Adomah-Afari. Understanding Relationships Marketing of Public and Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 108 с. Daniel Sebesta. Native-speaker status in the translation services market. – М.: LAP Lambert Academic Publishing, 2013. – 164 с. Md. Abul Kalam Siddike. Application of Social Networking in Library Services Marketing. – М.: LAP Lambert Academic Publishing, 2012. – 188 с. Garret Kent Fellows. Negotiated Settlements in the Pipeline Services Market. – М.: LAP Lambert Academic Publishing, 2011. – 160 с. Mohammednour Eltahir. Services Marketing Strategies. – М.: LAP Lambert Academic Publishing, 2013. – 168 с. Eappen Thiruvattal. B2B Services Marketing. – М.: LAP Lambert Academic Publishing, 2011. – 284 с. SANJAY KUMAR,Harbhajan Bansal and Komal Smriti. Relationship Marketing in Indian Services Organizations. – М.: LAP Lambert Academic Publishing, 2012. – 168 с. Biplab Datta. Services Marketing: A Practical Approach. – М.: LAP Lambert Academic Publishing, 2012. – 176 с. Shamanti Chakraborty. A Comparative Study In Two Different Service Organisation. – М.: LAP Lambert Academic Publishing, 2012. – 96 с. Kiran Gangaiah0,Ramappa K.B. and Kadakol A.M. Essentials of services Marketing. – М.: LAP Lambert Academic Publishing, 2013. – 264 с. Elena Lutsenko. Positioning strategy of service SME in foreign fragmented market. – М.: LAP Lambert Academic Publishing, 2012. – 72 с. Rajesh Modi and Rajneekant Patel. Marketing of Business School. – М.: LAP Lambert Academic Publishing, 2012. – 200 с. Suleyman Serhanoglu. Branding Technical Services - a case study on SWECO's brand. – М.: LAP Lambert Academic Publishing, 2011. – 68 с. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с. Norizan Saad and Pervaiz K. Ahmed. Internal Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 400 с. Edouard Novatorov. Recreation Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 256 с. ANTONIO LOBO. Marketing of Luxury Cruise Liners. – М.: LAP Lambert Academic Publishing, 2010. – 164 с. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с. Norazah Mohd Suki. Services Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 112 с. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с. Afjal Hossain. Bank Service Marketing. – М.: LAP Lambert Academic Publishing, 2011. – 64 с. S.M.Hamzeh Kheradmand and Mohammad Radjabi. The Best Approach to Service Selection. – М.: LAP Lambert Academic Publishing, 2013. – 128 с. M. Thukaram. A Study of Customer Services in Regional Rural Banks. – М.: LAP Lambert Academic Publishing, 2014. – 232 с. Charles Okioga. Challenges Facing Financial Institutions in Marketing their Products. – М.: LAP Lambert Academic Publishing, 2014. – 96 с. Ric Willmot. Professional Services Marketing Wisdom: How to Attract, Influence and Acquire Customers Even If You Hate Selling. – М.: , 2014. – с. Дополнительные результаты Leonard L. Berry. Discovering the Soul of Service. The Nine Drivers of Sustainable Business Success. – М.: Free Press, 2003. – 288 с. Lessons on Profiting from Diversity. – М.: , 2012. – 296 с. Committee on Geographic Adjustment Factors in Medicare Payment, Board on Health Care Services, Insti. Geographic Adjustment in Medicare Payment: Phase I: Improving Accuracy, Second Edition. – М.: , 2012. – 206 с. Trends in U.s. Services Trade (Trade Issues, Policies, and Laws). – М.: , 2012. – 0 с. Harry Beckwith. Selling the Invisible: A Field Guide to Modern Marketing. – М.: , 2012. – 272 с. Richard A. Gordon, Internal Revenue Service. Estimates of Levels of Tax Haven Use. – М.: , 0. – 0 с. Mario Baldassarri, Francesco Busato. Full Employment and High Growth in Europe: A New Cycle of Reforms to Play a Leading Role in the New World Economy. – М.: , 0. – 0 с. Jean Withers, Carol Vipperman. Marketing Your Service (Marketing Your Service (W/CD)). – М.: , 0. – 0 с. Anthony Johnson. Maximum Effectiveness: Your Guide to Maximum Success in Sales, Marketing, Management, Client Satisfaction, Personal Effectiveness. – М.: , 0. – 0 с. Jim McIngvale, John Ivancevich, Thomas Duening. Always Think Big. – М.: , 0. – 0 с. John E. G. Bateson, K. Douglas Hoffman. Managing Services Marketing: Text and Readings. – М.: , 0. – 0 с. Jaclyn Easton. Going Wireless: Transform Your Business with Mobile Technology. – М.: , 0. – 0 с. Warren J. Keegan. Global Marketing Management (7th Edition). – М.: , 0. – 0 с. David Sears. Successful Talent Strategies: Achieving Superior Business Results Through Market-Focused Staffing. – М.: , 0. – 0 с. Michael A. Crew, Paul R. Kleindorfer, Calif Bi-Annual Conference on Postal Delivery Services 1996 Monterey. Managing Change in the Postal and Delivery Industries (Topics in Regulatory Economics and Policy Series, No. 25). – М.: , 0. – 0 с. Michael A. Weider, Michael A. Wieder, Carol M. Smith, Cynthia Brakhage, International Fire Service Training Association. Principles of Foam Fire Fighting. – М.: , 0. – 0 с. Marat Terterov, Malta Financial Services Centre. Doing Business With Malta (Global Market Briefings Series). – М.: , 0. – 0 с. John Pearce Hardt, John P. Hardt, United States Congress Joint Economic Committee, Library of Congress Congressional Research Service. Russia's Uncertain Economic Future: With a Comprehensive Subject Index. – М.: , 0. – 0 с. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с. Kathy Megyery, Frank Sader, Foreign Investment Advisory Service. Facilitating Foreign Participation in Privatization (Occasional Paper (Foreign Investment Advisory Service), 8). – М.: , 0. – 0 с. Marketing Financial Services (Marketing Series (London, England).). – М.: , 0. – 0 с. Congressional Research Service. A Reference Guide to Banking and Finance. – М.: , 0. – 0 с. Dwight S. Ritter. High Performance Branch Banking: A Manager's Guide to Maximizing Branch Profitability. – М.: , 0. – 0 с. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с. Ibp USA, Emerging Markets Investment Center. Peru Business Intelligence Report. – М.: , 0. – 0 с. Ibp USA, Emerging Markets Investment Center. Kiribati Business Intelligence Report. – М.: , 0. – 0 с. Ibp USA, Emerging Markets Investment Center. Croatia Business Law Handbook. – М.: , 0. – 0 с. The Bond Market Association, Judy Wesalo Temel. The Fundamentals of Municipal Bonds, 5th Edition. – М.: , 0. – 0 с. Conference on Government Bond Markets and Financial Sector Development, Yun-Hwan Kim, Asian Development Bank. Government Bond Market Development in Asia. – М.: , 0. – 0 с. Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. Services Marketing. – М.: , 0. – 0 с. Michael O'Donnell. Writing Business Plans That Get Results. – М.: , 0. – 0 с. Christopher H. Lovelock, Lauren Wright. Principles of Service Marketing and Management (2nd Edition). – М.: , 0. – 0 с. Mark Gabbott, Gillian Hogg. Consumers and Services. – М.: , 0. – 0 с. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с. Roland T. Rust, Richard L. Oliver. Service Quality: New Directions in Theory and Practice. – М.: , 0. – 0 с. Society for Marketing Professional Services. Marketing Handbook for the Design & Construction Professional: Society for Marketing Professional Services. – М.: , 0. – 0 с. K. Douglas Hoffman, Michael R. Czinkota, Peter R. Dickson, Patrick Dunne, Abbie Griffin, Michael D. Hutt, Bilaji Krishnan, John H., Jr. Lindgren, Robert F. Lusch, Ilkka A. Ronkainen. Marketing: Best Practices. – М.: , 0. – 0 с. K. Douglas Hoffman, John E. G. Bateson. Essentials of Services Marketing: Concepts, Strategies and Cases. – М.: , 0. – 0 с. David L. Kurtz, Kenneth E. Clow. Services Marketing. – М.: , 0. – 0 с. Raymond P. Fisk, Stephen J. Grove, Joby John. Services Marketing Self-Portraits: Introspections, Reflections, and Glimpses from the Experts. – М.: , 0. – 0 с. Fundamentals and Practice of Marketing. – М.: , 0. – 0 с. Geoffrey Randall. Principles of Marketing (Principles of Management Series). – М.: International Thomson Business Press, 2001. – 384 с. Teresa A. Swartz, Dawn Iacobucci. Handbook of Services Marketing and Management. – М.: , 0. – 0 с. Esther P. Y. Tang, Ricky Y. K. Chan, Susan H. C. Tai. Asian Dimensions of Services Marketing. – М.: , 0. – 0 с. Robert S. Lazich. Market Share Reporter 2003: An Annual Compliation of Reported Market Share Data on Companies, Products, and Services (Market Share Reporter, 2003). – М.: , 0. – 0 с. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с. Robert S. Lazich. Market Share Reporter 2004: An Annual Compilation of Reported Market Share Data on Companies, Products,and Services (Market Share Reporter, 2004). – М.: , 0. – 0 с. Dearborn Financial Services, Kim Allen Baker. Understanding Personal Auto. – М.: , 0. – 0 с. Student Services, Sourcebooks. The B Student's Complete Scholarship Book. – М.: , 0. – 0 с. Efraim Turban, David King. E-Commerce Essentials. – М.: , 0. – 0 с. Dennis Kundisch. New Strategies for Financial Services Firms: The Life-Cycle-Solution Approach (Information Age Economy). – М.: , 0. – 0 с. State of the Art of Research in International Marketing Conference. Handbook of Research in International Marketing. – М.: , 2003. – 0 с. Dearborn Financial Services. Series 7: General Securities Representative Exam License Exam Manual. – М.: , 2005. – 0 с. Henry Dahut. Marketing the Legal Mind. – М.: , 2004. – 0 с. August Aquila, Bruce W. Marcus. Client at the Core: Marketing and Managing Today's Professional Services Firm. – М.: Wiley, 2004. – 278 с. Karen G. Strouse. Customer-Centered: Telecommunications Services Marketing (Artech House Telecommunications Library). – М.: , 2004. – 0 с. Betty R. Mandell. An Introduction to Human Services : Policy and Practice (6th Edition). – М.: , 2005. – 0 с. Edward Hubbard. The Manager's Pocket Guide to Diversity Management. – М.: , 2003. – 0 с. Audrey Gilmore. Services Marketing and Management. – М.: , 2003. – 0 с. Ko de Ruyter. Research on International Service Marketing: A State of the Art (Advances in International Marketing) (Advances in International Marketing). – М.: , 2005. – 0 с. Ellen M. Shapiro. The Graphic Designer's Guide to Clients: How to Make Clients Happy and Do Great Work. – М.: , 2003. – 247 с. Rolf Hellermann. Capacity Options for Revenue Management: Theory and Applications in the Air Cargo Industry (Lecture Notes in Economics and Mathematical Systems). – М.: , 2006. – 199 с. marketing Knowledge. CIM Revision Card: Strategic Marketing Decisions 05/06 (Cim Revision Card). – М.: , 2005. – 93 с. Martina Eckardt. Insurance Intermediation: An Economic Analysis of the Information Services Market (Contributions to Economics). – М.: , 2007. – 246 с. Evelyn Ehrlich, Duke Fanelli. The Financial Services Marketing Handbook: Tactics and Techniques that Produce Results. – М.: , 2004. – 288 с. Peter Mudie, Angela Pirrie. Services Marketing Management, Third Edition. – М.: , 2006. – 280 с. K. Douglas Hoffman, John E.G. Bateson. Services Marketing: Concepts, Strategies, & Cases. – М.: , 2005. – 608 с. Hans Kasper, Piet van Helsdingen, Mark Gabbott. Services Marketing Management: A Strategic Perspective. – М.: , 2006. – 572 с. American Society for Healthcare Central Services Professionals. Training Manual for Health Care Central Service Technicians (Jossey-Bass/Aha Press). – М.: , 2005. – 304 с. Tim Clark, Carl Kay. Saying Yes to Japan: How Outsiders are Reviving a Trillion Dollar Services Market. – М.: , 2005. – 224 с. Raymond P. Fisk, Stephen J. Grove, Joby John. Interactive Services Marketing Third Edition. – М.: , 2007. – 276 с. Ross McGill. Technology Management in Financial Services (Finance and Capital Markets). – М.: , 2008. – 320 с. James Lemoine. Business Defined. – М.: , 2008. – 216 с. Robert Buday, Bernie Thiel. Thoughts on Thought Leadership--Insights on Creating Demand for Professional Services. – М.: , 2008. – 152 с. Information and Public Choice: From Media Markets to Policymaking. – М.: , 2008. – 230 с. Multicultural Marketing Resources, Inc. The Source Book of Multicultural Experts 2008/09. – М.: , 2008. – 94 с. Direct Marketing Association. Mobile Marketing: Consumer Perpectives. – М.: , 2008. – 0 с. Mandy Boettiger. Liberalisation of the Postal Service Sector Market. – М.: , 2008. – 136 с. Christopher Lovelock, Jochen Wirtz, Patricia Chew. Essentials of Services Marketing - 1st Edition. – М.: , 2008. – 600 с. Elie Ofek, Olivier Toubia. Marketing and Innovation Management. – М.: , 2010. – 64 с. ANTONIO LOBO. Marketing of Luxury Cruise Liners: Segmentation, Satisfaction and Future Patronage of Cruise Travellers. – М.: , 2010. – 164 с. John J. Burnett. Nonprofit Marketing Best Practices. – М.: , 2007. – 336 с. Mike Schultz. Professional Services Marketing. – М.: , 0. – 352 с. Christine Ennew. Financial Services Marketing. – М.: , 2010. – 416 с. Marketing Knowledge. CIM Revision card: Marketing Environment 05/06. – М.: , 2010. – 128 с. marketing Knowledge. CIM Revision Cards 05/06: Marketing Fundamentals. – М.: , 2010. – 120 с. Cathy H. C. Hsu. Tourism Marketing. – М.: , 2008. – 448 с. Jay Nagdeman. The Professional?s Guide to Financial Services Marketing. – М.: , 2009. – 288 с. Janet R. McColl–Kennedy. Services Marketing. – М.: , 2003. – 620 с. Principles Of Services Marketing. – М.: , 2011. – 0 с. Robert Service. The Penguin History of Modern Russia: From Tsarism to the Twenty-First Century. – М.: Penguin Books Ltd., 2009. – 736 с. ER SERVICE. Service ?origins? Of The State And Civilization. – М.: , 1975. – 0 с. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с. R SERVICE. Service: Lenin: A Political Life Vol 1: The Strengths Of Contradiction. – М.: , 1985. – 256 с. R SERVICE. Service: Lenin: A Political Life, Vol 2: Worlds In Collision. – М.: , 1991. – 440 с. Selling Professional Services To The Fortune 500: How To Win In The Billion-Dollar Market Of Strategy Consulting, Technology Solutions, And Outsourcing Services. – М.: , 2011. – 320 с. Service Innovation: How To Go From Customer Needs To Breakthrough Services. – М.: , 2011. – 304 с. Writing Business Plans That Get Results. – М.: , 2011. – 160 с. Written, published in conjunction with The Capital Markets Company. Forming the Future of Finance: Mapping Paradigms, Creating Strategies. – М.: , . – с. Robert Service. Comrades: Communism: A World History. – М.: Pan Books, 2007. – 616 с. Brian Solis. What's the Future of Business: Changing the Way Businesses Create Experiences. – М.: Wiley, 2013. – 224 с. Andre Madureira. Coordinated Voltage Control in Multi-Microgrids. – М.: LAP Lambert Academic Publishing, 2012. – 316 с. Melisew Misker Belay. Irrigation Performance Evaluation. – М.: LAP Lambert Academic Publishing, 2012. – 120 с. Ajay Kumar Singh and P.N. Singh. Commodity System Approach: An Application in Potato Crop. – М.: LAP Lambert Academic Publishing, 2012. – 180 с. Ali Medabesh. Customer Comfort as a Marketing Construct in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 224 с. Augustine Adomah-Afari. Understanding Relationships Marketing of Public and Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 108 с. Daniel Sebesta. 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