Результаты поиска

Лучшие результаты

1. C. J. Hayden. Get Clients Now! A 28-Day Marketing Program for Professionals and Consultants. – М.: AMACOM/American Management Association, 1999. – 214 с.
   
2. Allan Ashok Kumar, Giang Chau Trinh. Breaking Uncertainties for Product Offerings: A Holistic Framework of Uncertainty Management for Planning, Designing and Developing PSS (Product/Service System). – М.: , 2012. – 152 с.
   
3. Glen Arnold. Modern Financial Markets & Institutions: A Practical Perspective. – М.: , 2012. – 729 с.
   
4. Gabriel Borges. Positive word-of-mouth: a strategy or an outcome?: Understanding factors and arrangements that motivate consumers to talk about brands. – М.: , 2012. – 60 с.
   
5. Nick P. Calamos, Nick P. Calamos. Convertible Arbitrage: Insights and Techniques for Successful Hedging. – М.: , 0. – 0 с.
   
6. James T. Gleason. Risk: The New Management Imperative in Finance. – М.: , 0. – 0 с.
   
7. Michael Miller. B2B Digital Marketing: Using the Web to Market Directly to Businesses (Que Biz-Tech). – М.: , 2012. – 368 с.
   
8. Chip R. Bell and Heather Shea-Schultz. Dance Lessons: Six Steps to Great Partnership in Business and Life. – М.: , 2012. – 316 с.
   
9. Jing-Sheng Song, David D. Yao. Supply Chain Structures: Coordination, Information and Optimization (International Series in Operations Research and Management Science, Volume 42). – М.: , 0. – 0 с.
   
10. Bruce R. Kingma. Economics of Information: A Guide to Economic and Cost-Benefit Analysis for Information Professionals. – М.: , 0. – 0 с.
    
11. David E. Dowall. California's Infrastructure Policy for the 21st Century: Issues and Opportunities. – М.: , 0. – 0 с.
    
12. Anthony Johnson. Maximum Effectiveness: Your Guide to Maximum Success in Sales, Marketing, Management, Client Satisfaction, Personal Effectiveness. – М.: , 0. – 0 с.
    
13. Jim McIngvale, John Ivancevich, Thomas Duening. Always Think Big. – М.: , 0. – 0 с.
    
14. Yair Aharoni. Changing Roles of State Intervention in Services in an Era of Open International Markets (International Management). – М.: , 0. – 0 с.
    
15. Meeting Customer Needs (Chartered Management Institute Series). – М.: , 0. – 0 с.
    
16. Warren J. Keegan. Global Marketing Management (7th Edition). – М.: , 0. – 0 с.
    
17. Rick Sturm, Wayne Morris. Foundations of Service Level Management. – М.: Sams, 2000. – 288 с.
    
18. Bruce Fier. Start and Run a Money-Making Bar. – М.: , 0. – 0 с.
    
19. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с.
    
20. Rolf Wigand, Arnold Picot, Ralf Reichwald. Information, Organization and Management: Expanding Markets and Corporate Boundaries. – М.: , 0. – 0 с.
    
21. David Sears. Successful Talent Strategies: Achieving Superior Business Results Through Market-Focused Staffing. – М.: , 0. – 0 с.
    
22. Thomas J. DeLong, Ashish Nanda. Professional Services: Text and Cases. – М.: , 0. – 0 с.
    
23. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
    
24. Relationship and Resource Management in Operations (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с.
    
25. Norton Paley. The Manager's Guide to Competitive Marketing Strategies, Second Edition. – М.: , 0. – 0 с.
    
26. Successful Marketing Communications: A Practical Guide to Planning and Implementation. – М.: , 0. – 0 с.
    
27. Public House and Beverage Management: Key Principles and Issues. – М.: , 0. – 0 с.
    
28. Marat Terterov, Malta Financial Services Centre. Doing Business With Malta (Global Market Briefings Series). – М.: , 0. – 0 с.
    
29. Dwight S. Ritter. High Performance Branch Banking: A Manager's Guide to Maximizing Branch Profitability. – М.: , 0. – 0 с.
    
30. Ronald J. Lewis. Activity-Based Models for Cost Management Systems. – М.: , 0. – 0 с.
    
31. Gregory Elmiger, Steve S. Kim, Ethan Berman. Riskgrade Your Investments: Measure Your Risk and Create Wealth. – М.: , 0. – 0 с.
    
32. Routledge. Routledge French Dictionary of Business, Commerce and Finance = Dictionnaire Anglais Des Affaires, Du Commerce Et De LA Finance: French-English/Englis ... nglais/Anglais-Francais (Routledge Reference). – М.: , 0. – 0 с.
    
33. Larry Downes, Chunka Mui. Unleashing the Killer App: Digital Strategies for Market Dominance. – М.: , 0. – 0 с.
    
34. Feargal Quinn. Crowning the Customer. – М.: Raphel Marketing, 2001. – 160 с.
    
35. Jane C. Linder. Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation. – М.: AMACOM/American Management Association, 2004. – 288 с.
    
36. Michael D. Hutt, Thomas W. Speh. Business Marketing Management: A Strategic View of Industrial and Organizational Markets. – М.: , 0. – 0 с.
    
37. Margaret Shaw and Susan V. Morris. Hospitality Sales: A Marketing Approach. – М.: John Wiley and Sons, Ltd, 2000. – 352 с.
    
38. Christopher Voss, Colin Armistead, Bob Johnston, Barbara Morris. Operations Management in Service Industries and the Public Sector: Text and Cases. – М.: , 0. – 0 с.
    
39. Christopher H. Lovelock, Lauren Wright. Principles of Service Marketing and Management (2nd Edition). – М.: , 0. – 0 с.
    
40. E. James Burton, Steven M. Bragg. Sales and Operations for Your Small Business. – М.: , 0. – 0 с.
    
41. Martin F. Bartholomew. Successful Business Strategies Using Telecommunications Services (Artech House Telecommunications Library). – М.: , 0. – 0 с.
    
42. A. D. Amar. Managing Knowledge Workers : Unleashing Innovation and Productivity. – М.: , 0. – 0 с.
    
43. Stormy Friday, David G. Cotts. Quality Facility Management : A Marketing and Customer Service Approach. – М.: , 0. – 0 с.
    
44. Roger Kerin, Robert Peterson. Strategic Marketing Problems: Cases and Comments, 10th Edition. – М.: , 0. – 0 с.
    
45. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с.
    
46. William D. Perreault Jr., E. Jerome McCarthy. Basic Marketing. – М.: McGraw-Hill Irwin, 2002. – 0 с.
    
47. Otto Ottesen. Marketing Communication Management. – М.: Copenhagen Business School Press, 2001. – 358 с.
    
48. Teresa A. Swartz, Dawn Iacobucci. Handbook of Services Marketing and Management. – М.: , 0. – 0 с.
    
49. Cybermarketing: How to Use the Internet to Market Your Goods and Services. – М.: , 0. – 0 с.
    
50. August Aquila, Bruce W. Marcus. Client at the Core: Marketing and Managing Today's Professional Services Firm. – М.: Wiley, 2004. – 278 с.
    
51. Susan Horner and John Swarbrooke. International Cases in Tourism Management. – М.: Elsevier Butterworth-Heinemann, 2008. – 416 с.
    
52. Audrey Gilmore. Services Marketing and Management. – М.: , 2003. – 0 с.
    
53. Bruce Porteous, Pradip Tapadar. Economic Capital and Financial Risk Management for Financial Services Firms and Conglomerates (Finance and Capital Markets). – М.: , 2005. – 300 с.
    
54. Judy Allen. Marketing Your Event Planning Business: A Creative Approach to Gaining the Competitive Edge. – М.: John Wiley and Sons, Ltd, 2004. – 272 с.
    
55. Anthony Hernandez, Jay Conrad Levinson. Guerrilla Marketing Success Secrets: 52 Weeks of Marketing & Management Wisdom. – М.: Morgan James Publishing, 2007. – 185 с.
    
56. Ted Levitt. Ted Levitt on Marketing. – М.: , 2006. – 226 с.
    
57. Peter Mudie, Angela Pirrie. Services Marketing Management, Third Edition. – М.: , 2006. – 280 с.
    
58. Hans Kasper, Piet van Helsdingen, Mark Gabbott. Services Marketing Management: A Strategic Perspective. – М.: , 2006. – 572 с.
    
59. Michael J. Silverstein and Neil Fiske. Trading Up: Why Consumers Want New Luxury Goods... And How Companies Create Them. – М.: Portfolio Hardcover, 2004. – 320 с.
    
60. Ross McGill. Technology Management in Financial Services (Finance and Capital Markets). – М.: , 2008. – 320 с.
    
61. George Tillmann. The Business-Oriented CIO: A Guide to Market-Driven Management. – М.: , 2008. – 256 с.
    
62. Entrepreneur Press and Liane Cassavoy. Start Your Own Net Service Business (Start Your Own...). – М.: , 2009. – 250 с.
    
63. Elie Ofek, Olivier Toubia. Marketing and Innovation Management. – М.: , 2010. – 64 с.
    
64. Mike Schultz. Professional Services Marketing. – М.: , 0. – 352 с.
    
65. Managing Customer Relationships on the Internet (International Business and Management). – М.: , 2005. – 318 с.
    
66. Beaufort B. Longest, Kurt Darr. Managing Health Services Organizations and Systems. – М.: , 2008. – 664 с.
    
67. John Baschab and Jon Piot. The Professional Services Firm Bible (+ CD-ROM). – М.: John Wiley and Sons, Ltd, 2005. – 578 с.
    
68. Hardik Joshi and Sanjay Oza. Enhancement in Predictive Dialer for Automatic Call Distribution. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
69. Fardokht Nassiri,Afagh Malek and Maryam Mohammadi. The role of aggregate planning in supply chain. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
70. Mahshid Gharibpoor and Sayyed Mohsen Allameh. Online Social Network. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
    
71. Ram Prasad Acharya,Thakur Prasad Magrati and Nabaraj Dahal. Value Chain Analysis of MAPs of Mid and Far Western region of Nepal. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
    
72. Chernet Woyimo and Abebech Kebede Ali Geda Balemlay Mitiku. Socioeconomic Problem of Dairy Cattle Productivity in SW-Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
73. Prakashkumar Rathod,T.R. Nikam and Sariput Landge. Livestock Service Delivery by Dairy Cooperatives. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
74. Veena Tewari Nandi. Marketing Management. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
    
75. Stanley Zengeya and Geoffrey Meads. Four years since its introduction where is Choose and Book (C&B). – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
76. Daniel Sebesta. Native-speaker status in the translation services market. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
    
77. Sebastian Kot and Bogdan Marczyk. IT Support in Management of Road Transport Business. – М.: LAP Lambert Academic Publishing, 2015. – 188 с.
    
78. Sanjay Banerjee and Sunil Karforma. DIPRMS in E-commerce – A UML Based Approach. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
79. Lucas Goncalves Grossi and Jose Antonio Calvo-Manzano. A Decision Model for IT Supplier Selection. – М.: Scholars' Press, 2013. – 168 с.
    
80. Teshome Megersa Bekele and Zhu Weihua. Automatic Conversion of Service Models into Web Services. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
81. Yalfal Temesgen Tigabu,Ayalneh Bogale and Mengistu Ketema. Willingness to pay for Rehabilitation of Degraded Forest. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
82. Jelena Miznikova and Mona Mirshamsi. Union is strength Knowledge is power. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
    
83. David Wakaisuka and Wakaisuka Juliet. Factors of Accessibility to MFIs services in Kamuli District Uganda. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
84. Anca Madar and Nicoleta Andreea Neacsu. Quality management for products and services. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
    
85. Amandeep Kaur Arora and Babli Dhiman. Issues and Challenges Faced by SMEs. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
86. Pradeep Kumar and Poorna Chandra Prasad. CRM Practices in Indian Telecommunications. – М.: LAP Lambert Academic Publishing, 2013. – 220 с.
    
87. Muthumariappan Karthikeyan and Tadesse Teshome. Dairy Supply Chain Management. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
    
88. Nancy Agneta and Eston Odongo. GLOBALIZATION AND PRICING. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
89. Jaskaran Singh Dhillon and Ramita Verma. Asset - Liability Management in Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 244 с.
    
90. Rohit Rajwanshi and Sanjeev Swami. Management of Next Generation Telecom Services in an Emerging Market. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
91. Shahzeb Anwar and Zeeshan Abbas Awan. Effective Green Management. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
    
92. GODFRED KOI-AKROFI and Joyce Koi-Akrofi. Relationship marketing tactics and customer loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
93. Alireza Abdolhosseini Khaligh and Alireza Miremadi. The Impact of eCRM on Loyalty and Retention of Customers. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
    
94. Kellen Kiambati and Julius K. Itunga. The Practice of Business Management Consultancy. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
    
95. Juwayriah Nadeem and Kashir Asghar. Disneyization Of Restaurants. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
    
96. Naveed Ahmad,M. Shoukat Malik and Muhammad Sulaman Tariq. Service Brand Credibility and Consumer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
    
97. Daud Mollel and Gladness Kotoroi. Application Of ICT On Marketing Of Crops Processing Performance. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
98. Rajesh Modi and Rajneekant Patel. Marketing of Business School. – М.: LAP Lambert Academic Publishing, 2012. – 200 с.
    
99. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
    
100. Abid Naeem and Henry Ssebunnya. Differential pricing and promotion and their effect on growth of SMEs. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
101. Nexhbi Veseli,Veland Ramadani and Gadaf Rexhepi. DIRECT MARKETING AND SMALL BUSINESSES. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
102. Mads Ulrik Greenfort and Morten Hertz Larsen. Join Forces: Co-creating brand value with consumers. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
     
103. Dr. Pravin Balaraman and Prof Bill Donaldson. Realities of CRM in Multinational Corporation. – М.: LAP Lambert Academic Publishing, 2010. – 336 с.
     
104. Norizan Saad and Pervaiz K. Ahmed. Internal Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 400 с.
     
105. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
106. Norazah Mohd Suki. Services Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
107. Marjorie Delagarde and Jacqueline Baykal. Differentiation strategies in the fashion industry. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
108. Salman Ahmad Awan and Muzafar Said. Edging Customer Loyalty Enhancing Communication. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
     
109. S.Edwin Christopher and N. Rekha Jain. Man Power Planning. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
110. Abhinava Singh and Siddharth Das. A Study of Modern Blood Banking in India. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
111. Hilip Wambua Peter,Soila Nancy and Anne Wambui Muchemi. Strategic Challenges in Youth Employment Policy in Narok North,Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
112. Sarah Mwangi,Acquillars Kalio and Isaac Ochieng. Management Policies Applied in Processing Claims,A Case of NSSF Nakuru. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
113. Daielly Mantovani and Maria Aparecida Gouvea. Distance Education on the Stakeholders’ Perspectives. – М.: LAP Lambert Academic Publishing, 2013. – 400 с.
     
114. Rui Fernandes,Joaquim Gouveia and Carlos Pinho. Supply Chain‘s Flexibility: A real options approach. – М.: Scholars' Press, 2013. – 228 с.
     
115. Allan Ashok Kumar and Giang Chau Trinh. Breaking Uncertainties for Product Offerings. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
     
116. Devjani Chatterjee and R.R.K. Sharma. Choosing the Right Control System for Organizational Strategies. – М.: LAP Lambert Academic Publishing, 2012. – 352 с.
     
117. Sanjeev Kumar Singh and Akshay Kumar Satsangi. Promotional Strategies and Practices in Insurance Sector. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
     
118. Sima Akbarian and Adel Tajasom. Business Performance in Malaysian Hotel Industry. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
     
119. Afif Hossain and Olena Martynenko. Quality Management. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
120. Vinod Singh and Tarun Singhal. GAINING COMPETITIVE ADVANTAGE THROUGH HRM PRACTICES IN SERVICE SECTOR. – М.: LAP Lambert Academic Publishing, 2010. – 468 с.
     
121. Hasan Hussain. Tourism Marketing and Travel Management. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
     
122. Pankaj Dashore and Rachna Dashore. Risk Management Through Fuzzy Logic. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
     
123. Jones Orumwense. Financial Markets and Institutions in the 21st Century. – М.: LAP Lambert Academic Publishing, 2012. – 212 с.
     

Дополнительные результаты

1. Edited by Phil Harris, Andrew Lock, Patricia Rees. Machiavelli, Marketing and Management. – М.: Routledge, 2000. – 256 с.
   
2. Trends in U.s. Services Trade (Trade Issues, Policies, and Laws). – М.: , 2012. – 0 с.
   
3. Barry Phegan. Developing Your Company Culture: The Joy of Leadership a Handbook for Leaders and Managers. – М.: , 0. – 0 с.
   
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18. Malcolm Warner. Pocket International Encyclopedia of Business and Management. – М.: , 0. – 0 с.
    
19. Dudley B. Woodard, Patrick G. Love, Susan R. Komives. New Directions for Student Services, Leadership and Management Issues for a New Century, No. 92 (J-B SS Single Issue Student Services). – М.: , 0. – 0 с.
    
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Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
5. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
6. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
7. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
8. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
9. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
10. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
11. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
12. Два монитора извольте, кофе-машину, широкое кресло, свободный график.... интервью с Ю. Малягановой, директором департамента управления персоналом SUP Media, А. Найко, специалистом по подбору персонала компании CUSTIS, А. Шевченко, руководителем отдела по подбору персонала компании Veeam Software в Европе и регионе Emerging Markets. В. Гусева, "Управление персоналом", N 9, май 2012 г.
13. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
14. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
15. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
16. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
17. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
18. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
19. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
20. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
21. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
22. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
23. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
24. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
25. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
26. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
27. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
28. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
29. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
30. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.