Результаты поиска

Лучшие результаты

1. Kalimullah Khan. UX in mobile phones to ensure customer satisfaction and loyalty. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
   

Дополнительные результаты

1. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
2. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
3. J. Mike Jacka, Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction. – М.: , 0. – 0 с.
   
4. Michael M. Coltman. Cost Control for the Hospitality Industry, 2nd Edition. – М.: , 0. – 0 с.
   
5. Al Jamal Mustafa Shindaini, Tanmoy Debnath. The Customer Satisfaction on Debit Card: A case study on Standard Bank Limited,Khulna, Bangladesh. – М.: , 2012. – 76 с.
   
6. Barry S Macdonald. The Complete A to Z Mobile Marketing Guide For Canadian Business': How To Effectively Use The Power Of Mobile Marketing To Push Your Sales Through The Roof! (Volume 1). – М.: , 2012. – 90 с.
   
7. Roger J. Dow. Turned On : Eight Vital Insights to Energize Your People, Customers, and Profits. – М.: , 0. – 0 с.
   
8. Eric G. Flamholtz, Yvonne Randle, Eric G. Flamholtz, Yvonne Randle. Growing Pains : Transitioning from an Entrepreneurship to a Professionally Managed Firm. – М.: , 0. – 0 с.
   
9. Dale Neef. Supply Chain Imperative, The: How to Ensure Ethical Behavior in Your Global Suppliers. – М.: , 0. – 0 с.
   
10. Stephanie G. Sherman, V. Clayton Sherman. Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers. – М.: , 0. – 0 с.
    
11. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. – М.: , 0. – 0 с.
    
12. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
    
13. Peter Vervest, Al Dunn. How to Win Customers in the Digital World: Total Action or Fatal Inaction. – М.: , 0. – 0 с.
    
14. Andrew Waite, Andrew J. Waite. A Practical Guide to Call Center Technology. – М.: CMP, 2002. – 497 с.
    
15. Hedy Abromovitz, Les Abromovitz. Insuring QualityHow to Improve Quality, Compliance, Customer Service, and Ethics in the Insurance Industry. – М.: , 0. – 0 с.
    
16. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
    
17. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones. – М.: , 0. – 0 с.
    
18. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
    
19. John Abram. The Seven Myths of Customer Management : How to be Customer-Driven Without Being Customer-Led. – М.: , 2003. – 0 с.
    
20. Dianne M. Durkin. The Loyalty Advantage: Essential Steps To Energize Your Company, Your Customers, Your Brand. – М.: , 2005. – 0 с.
    
21. D.N.P. Murthy. Warranty Management and Product Manufacture (Springer Series in Reliability Engineering). – М.: , 2005. – 0 с.
    
22. Bernd Stauss. Complaint Management : The Heart of CRM. – М.: , 2005. – 0 с.
    
23. Colin Shaw, John Ivens. Building Great Customer Experiences. – М.: Palgrave Macmillan, 2002. – 240 с.
    
24. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series). – М.: , 2007. – 256 с.
    
25. Donna C.S. Summers. Six Sigma: Basic Tools and Techniques (NetEffect). – М.: , 2006. – 416 с.
    
26. Dr. Rick Brinkman, Dr. Rick Kirschner. Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer. – М.: , 2005. – 272 с.
    
27. Greg Stielstra. PyroMarketing: The Four-Step Strategy to Ignite Customer Evangelists and Keep Them for Life. – М.: , 2005. – 256 с.
    
28. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
    
29. Pierre-laurent Chatain, Raul Hernandez-Coss, Kamil Borowik, Andrew Zerzan. Integrity in Mobile Phone Financial Services: Measures for Mitigating the Risks of Money Laundering and Terrorist Financing (World Bank Working Papers) (World Bank Working Papers). – М.: , 2008. – 76 с.
    
30. Sarah Cook. The Essential Guide to Employee Engagement: Better Business Performance through Staff Satisfaction. – М.: , 2008. – 224 с.
    
31. Arnold G. Boldt. No-Nonsense Job Interviews: How to Impress Prospective Employers and Ace Any Interview (No-Nonsense). – М.: , 2008. – 192 с.
    
32. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
    
33. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с.
    
34. Susan Sweeney. 101 Ways to Promote Your Web Site (101 Ways series). – М.: , 2008. – 432 с.
    
35. Russell Southwood. Less Walk More Talk: How Celtel and the Mobile Phone Changed Africa. – М.: , 2009. – 236 с.
    
36. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
    
37. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
    
38. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY: THE EFFECT OF SERVICE INNOVATION AND CUSTOMER CHOICE ON CUSTOMER VALUE IN THE HOSPITALITY INDYSTRY IN MALAYSIA. – М.: , 2010. – 80 с.
    
39. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
40. Johnny Molloy. 50 Hikes in Alabama – Where to Find Perfect Shots and How to Take Them. – М.: , 2011. – 0 с.
    
41. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
    
42. Robert Bacal. If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber. – М.: , 2011. – 188 с.
    
43. Mizuko Ito. Personal, Portable, Pedestrian – Mobile Phones in Japanese Life. – М.: , 2005. – 368 с.
    
44. Buy Me! New Ways To Get Customers To Choose Your Product And Ignore The Rest. – М.: , 2011. – 224 с.
    
45. Rapudo Onyango. Impact of Adoption and Use of Mobile Phone Technology. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
46. Sai Suren Kumar Kasireddy. Measurements of Power Consumption in Smartphones. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
47. Aneesh K. Integrated Speech Enhancement Technique for Hands-free Mobile Phones. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
48. Vinayak Bairagi. Mobile Phone Sniffer. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
    
49. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
50. Jimokali Zhekheto Zhimomi and Suparna Majumdar Kar. Mobile Phone Usage Among Undergraduate Students In Bangalore, India. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
51. Rabiu Asante. Mobile Phone Usage Patterns. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
    
52. Eiman Eissa and Hussein Amin. Media Convergence: Effects on the Egyptian Mobile Phone Users. – М.: LAP Lambert Academic Publishing, 2009. – 208 с.
    
53. Yahya Lafta. Modern technique in Mobile phone,DTV&networks. – М.: LAP Lambert Academic Publishing, 2013. – 172 с.
    
54. Avani Maniar and Jasmine Gill. Rural women Usage of Mobile Phones. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
    
55. Shokouh Jiroudi and Naser Valaei. Job Satisfaction and Job Performance in Media Industry. – М.: LAP Lambert Academic Publishing, 2014. – 176 с.
    
56. Tervil Okoko. Mobile Phone Interactivity with FM Radio in Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
57. Isaac M. Mutunga. Mobile Phones and Rural Livelihoods in Kenya. – М.: Scholars' Press, 2014. – 388 с.
    
58. Jita Baruah. Ringtones of mobile phones. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
    
59. Maxime Guesdon,Adil Sermouh and Edouard Metivier. Metamaterials in a mobile phone. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
    
60. Arunkumar Gopalakrishnan. Effect Of Mobile Phone Radiation On Antibiotic Sensitivity. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
    
61. Lionel Nettey. Assessment of Customer Service Satisfaction of ECG Ashanti East Region. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
62. Mojisola Usikalu,Ethel Oguegbu and Nora Nwafor. The Effects of Mobile Phone on Brain and Liver of Wistar Rats. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
63. Rao Praveen Kumar Yadav. Mobile phone causes cancer. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
64. A. Velayudhan and S. Srividya. Mobile Phone Addiction. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
65. Ishfaq Ahmed and Tehmina Fiaz Qazi. Mobile Phone adoption a habit or necessity. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
    
66. Rachael Schindler. Relations Among Exercise Paterns, Life Satisfaction and PTSD Symptoms. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
67. Mariano Choliz. Mobile Phone Addiction in Adolescence. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
    
68. Ziauddin Ahmed. GO-NGO Partnership in Environmental Management of Bangladesh. – М.: LAP Lambert Academic Publishing, 2011. – 52 с.
    
69. Wamalwa Nyukuri H. Mobile Phones Usage and Productivity:. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
70. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
    
71. Amjad Al-Nasser. Measuring Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
72. Saima Jahan,Surmad Umar and Samina Jahan. Impact Of Customer Service Elements On Customer Satisfaction &Loyality. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
73. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
74. Krishna Seegobin. The Human Rights Implications of the ''Best Loser System'' in Mauritius. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
    
75. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
76. Delaram Pakravan. Mobile Phone Radiation Interference in Medical Laboratory. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
77. Sakunthala Yatigammana Ekanayake. Support of Mobile Phones for Science Teachers: A Focus on Pedagogy. – М.: LAP Lambert Academic Publishing, 2014. – 468 с.
    
78. Adel Abdelhadi. Algorithms for the integration of Arabic Language in Mobile Phones. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
    
79. Abbas Mehdizadeh Zare Anari and Ayyoub Akbari Moghanjoughi. Route optimization security in mobile IPv6 networks. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
80. Kalimullah Khan. UX in mobile phones to ensure customer satisfaction and loyalty. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
81. Oluwatosin Adetula. Mobile Phone To PC Interactivity. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
    
82. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
83. Wilfred Odoke. MOBILE BANKING ADOPTION IN THE WESTERN EUROPE. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
84. Hudson Ogubi and Cecilia Okumu. A Framework for Adoption of BPO in Kenya's Mobile Phone Companies. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
85. Reza Malekian and Abdul Hanan Abdullah. Resource Reservation in Mobile Internet Networks. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
86. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
    
87. Afsaneh Rezazadeh Mehrjou and Adel Tajasom. Customer Satisfaction in Automobile Market. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
88. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
89. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
90. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
91. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
92. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
93. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
94. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
95. Kennedy Ntabo Otiso. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
96. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
97. Brian Seda and Margret Ulaka. Assessment of customer perception on mobile phone money transfer. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
    
98. Saud Ilahi,Murad Ali Zammoh and Ahmed Ali Makeen. Mobile Phone Usage among the University Students. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
99. SANJAY KUMAR,Harbhajan Bansal and Komal Smriti. Relationship Marketing in Indian Services Organizations. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
    
100. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
101. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
102. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
103. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
     
104. Juhani Kuokkanen. Customer Satisfaction and Word-of-Mouth Behavior. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
     
105. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
106. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
107. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
108. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
109. ANUBHAV ANAND MISHRA. Customer Satisfaction and Retail Banking. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
     
110. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
111. Helen Cripps. Customer Satisfaction in Local Government. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
     
112. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
     
113. Jayaraman Munusamy,Cheam Tat Lim and Shankar Chelliah. THE DETERMINANTS OF CONSUMER BUYING BEHAVIOUR IN MOBILE PHONE INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
     
114. Guangning Cai. Cottage mobile phones in China. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
115. Masood Ahmed. Customer Loyalty In Mobile Telecom Sector Of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
     
116. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
117. Sreenivasan Jayashree and Mohd Nazri Mohd Noor. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
118. Raimundo Socorro. Achievement Motivations of Police Officers. – М.: Scholars' Press, 2013. – 76 с.
     
119. Ashish Mathur. Measuring & Managing Customer Satisfaction In Non-star Accommodations. – М.: LAP Lambert Academic Publishing, 2012. – 316 с.
     
120. Rakesh Singh. Effective Customer Orientation in Salespeople: Evidences from India. – М.: LAP Lambert Academic Publishing, 2014. – 192 с.
     
121. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
     
122. Luigi Sallustio. Fighting for profit and control in the mobile phone industry. – М.: LAP Lambert Academic Publishing, 2011. – 172 с.
     
123. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с.
     
124. Neeraj Kumari. Employee Satisfaction and Growth Analysis. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
     
125. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
126. Alireza Miremadi and Ali Beheshtinejad. Customer Loyalty and Retention for High Tech Product. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
127. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
128. Festus Aleruchi Nmegbu. Holistic Marketing Strategy and Customers' Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 324 с.
     
129. Nafiseh Eshghi Golbaz,Abu Bakar Abdul Hamid and Ali Asgari. Consumer satisfaction and loyalty in hypermarket industry. – М.: LAP Lambert Academic Publishing, 2014. – 132 с.
     
130. Desta Tesfaw Mebratu. Public Serves Delivery Reform and Customer Satisfaction in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
131. Main Naser Alolayyan. TQM and Operational Flexibility impact on Hospital Performance. – М.: LAP Lambert Academic Publishing, 2012. – 372 с.
     
132. Nigamananda Biswas. CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
133. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
134. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
     
135. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
     
136. Vishal Shah. Customer Retention and Satisfaction in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
137. Muhammad Aashir. Customer Satisfaction in Islamic Banking System in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
138. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
139. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
140. Komal Daniel. Customer Switching and Banking Industry. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Нюансы управления офисным perpetuum mobile. В. Богданов, "Консультант", № 11, июнь 2007.
4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
5. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
6. Mobile Клиент - простота и эффективность сегодняшнего дня. С. Мастеренко, "Банковское дело в Москве", № 4, апрель 2006.
7. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
8. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
9. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
10. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
11. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
12. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г.
13. Иностранные работники - perpetuum mobile российского законодательства. А. А. Курушин, "В курсе правового дела", N 4, февраль 2011 г.
14. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
15. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
16. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
17. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
18. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
19. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.