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Лучшие результаты

  1. Eucabeth Adoyo Kwasu. Factors affecting Customers in the Retail Industry. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  2. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с.
  3. Md. Rakib Habib. Customer Loyalty Towards Prime Bank Ltd. in Chittagong, Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.

Дополнительные результаты

  1. Basit Aziz. Improving Project Management with Lean Thinking: Integrating Lean in Project Processes. – М.: , 2012. – 104 с.
  2. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
  3. J. Mike Jacka, Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction. – М.: , 0. – 0 с.
  4. Martin M. Chemers, Stuart Oskamp, Mark Costanzo, Claremont Symposium on Applied Social Psychology, Kravis-Deroulet Leadership Conference. Diversity in Organizations: New Perspectives for a Changing Workplace (Claremont Symposium on Applied Social Psychology). – М.: , 0. – 0 с.
  5. Ann A. Cooper. Leadership in Organizations: Professional Development Series. – М.: , 0. – 0 с.
  6. Joel A. C. Baum, Bill McKelvey. Variations in Organization Science: In Honor of Donald T. Campbell. – М.: , 0. – 0 с.
  7. Roderick M. Kramer, Margaret A. Neale. Power and Influence in Organizations. – М.: , 0. – 0 с.
  8. Joanne Martin. Cultures in Organizations: Three Perspectives. – М.: , 0. – 0 с.
  9. Ronald R. Sims, Robert F. Dennehy. Diversity and Differences in Organizations. – М.: , 0. – 0 с.
  10. Cameron M. Ford, Dennis A. Gioia. Creative Action in Organizations: Ivory Tower Visions & Real World Voices. – М.: , 0. – 0 с.
  11. Niclas Adler, A. B. Shani, Alexander Styhre, Abraham B. Shani. Collaborative Research in Organizations: Foundations for Learning, Change, and Theoretical Development. – М.: , 0. – 0 с.
  12. Stephanie G. Sherman, V. Clayton Sherman. Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers. – М.: , 0. – 0 с.
  13. Fritz Drasgow, Neil Schmitt. Measuring & Analyzing Behavior in Organizations: Advances in Measurement & Data Analysis. – М.: , 0. – 0 с.
  14. M. Afzalur Rahim. Managing Conflict in Organizations. – М.: Quorum Books, 2000. – 312 с.
  15. Cliff Cheng. Masculinities in Organizations (RESEARCH ON MEN AND MASCULINITIES SERIES). – М.: , 0. – 0 с.
  16. John Sparrow. Knowledge in Organizations: Access to Thinking at Work. – М.: , 0. – 0 с.
  17. Constant D. Beugre. Managing Fairness in Organizations. – М.: , 0. – 0 с.
  18. Linda V. Berens, Sue A. Cooper, Linda K. Ernst, Charles R. Martin, Steve Myers, Dario Nardi, Roger R. Pearman, Marci Segal, Melissa A. Smith. Quick Guide to the 16 Personality Types in Organizations: Understanding Personality Differences in the Workplace. – М.: , 0. – 0 с.
  19. Gary A. Yukl. Leadership in Organizations (5th Edition). – М.: , 0. – 0 с.
  20. J. Davidson Frame. Managing Projects in Organizations : How to Make the Best Use of Time, Techniques, and People (Jossey-Bass Management Series). – М.: , 0. – 0 с.
  21. Laurence Barton. Crisis in Organizations II. – М.: , 0. – 0 с.
  22. Darlene Russ-Eft, Hallie Preskill. Evaluation in Organizations: A Systematic Approach to Enhancing Learning, Performance, and Change. – М.: , 0. – 0 с.
  23. Jeffrey K. Pinto, Pekka Rouhiainen. Building Customer-Based Project Organizations. – М.: , 0. – 0 с.
  24. Lisa M. Sciulli. Innovations in the Retail Banking Industry: The Impact of Organizational Structure and Environment on the Adoption Process. – М.: Routledge, 0. – 250 с.
  25. Information Resources Management Association. International Conference, Mehdi Khosrowpour. Managing Information Technology Resources in Organizations in the Next Millennium: 1999 Information Resources Management Association International Conference, Hershey, Pa, Usa, May 16-19, 1999. – М.: , 0. – 0 с.
  26. Parag Pendharkar. Managing Data Mining Technologies in Organizations: Techniques and Applications. – М.: , 0. – 0 с.
  27. Cary Cherniss, Mitchel Adler. Promoting Emotional Intelligence in Organizations. – М.: , 0. – 0 с.
  28. Neil Paulsen, franc European Group for Organizational Studies Conference 2001 Lyon, Tor Hernes. Managing Boundaries in Organizations: Multiple Perspectives. – М.: , 0. – 0 с.
  29. Stewart R. Clegg, Australian and Pacific Researchers in Organization Studies. Management and Organization Paradoxes (Advances in Organization Studies, 9). – М.: , 0. – 0 с.
  30. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
  31. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
  32. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
  33. John J. Paul, Sheryl R. Paul. Achieving Customer Delight in Your Organization: Positioning Your Organization to Stand Out, Field Book. – М.: , 0. – 0 с.
  34. Mark Wrice. First Steps in a Retail Career. – М.: Palgrave Macmillan, 2002. – 220 с.
  35. Emerging Perspectives on Values in Organizations (Research in Social Issues in Management). – М.: , 2003. – 0 с.
  36. Niclas Adler. Collaborative Research in Organizations : Foundations for Learning, Change, and Theoretical Development. – М.: , 2003. – 0 с.
  37. William C. Johnson. Superior Customer Value in the New Economy: Concepts and Cases, Second Edition. – М.: , 2004. – 0 с.
  38. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
  39. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с.
  40. Elwood F. Holton. Improving Learning Transfer in Organizations. – М.: , 2003. – 0 с.
  41. Abraham (Rami) B Shani. Behavior in Organizations. – М.: , 2004. – 0 с.
  42. Stephen George. Process Improvement and Quality Management in the Retail Industry. – М.: , 2005. – 0 с.
  43. Aggression In Organizations: Violence, Abuse, And Harassment At Work And In Schools (Journal of Emotional Abuse Monographic Separates). – М.: , 2005. – 0 с.
  44. Suzanne de Janasz. Interpersonal Skills in Organizations. – М.: , 2005. – 0 с.
  45. Misbehaviour and Dysfunctional Attitudes in Organizations. – М.: , 2003. – 0 с.
  46. D.N.P. Murthy. Warranty Management and Product Manufacture (Springer Series in Reliability Engineering). – М.: , 2005. – 0 с.
  47. Trust and Distrust in Organizations: Dilemmas and Approaches. – М.: Russell Sage Foundation Publications, 2007. – 381 с.
  48. John Dawson. Strategic Issues in International Retailing. – М.: , 2006. – 218 с.
  49. Barbara Benedict Bunker, Billie T. Alban. The Handbook of Large Group Methods: Creating Systemic Change in Organizations and Communities (Jossey-Bass Business & Management). – М.: , 2006. – 480 с.
  50. John Seely Brown, Stephen Denning, Katalina Groh, Laurence Prusak. Storytelling in Organizations: Why Storytelling Is Transforming 21st Century Organizations and Management. – М.: , 2004. – 208 с.
  51. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
  52. Howard J. Klein. Commitment in Organizations: Accumulated Wisdom and New Directions (Siop Organizational Frontiers Series). – М.: , 2009. – 492 с.
  53. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
  54. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
  55. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
  56. Steric effects in organic chemistry. Пространственные эффекты в органической химии. – М.: Издательство иностранной литературы, 1960. – 720 с.
  57. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с.
  58. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
  59. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
  60. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
  61. Amjad Al-Nasser. Measuring Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  62. Saima Jahan,Surmad Umar and Samina Jahan. Impact Of Customer Service Elements On Customer Satisfaction &Loyality. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  63. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  64. Kalimullah Khan. UX in mobile phones to ensure customer satisfaction and loyalty. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  65. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  66. Paul van Wingerden. Impact of Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  67. Omoneye OLASANMI. IT INNOVATIONS AND CUSTOMER SATISFACTION IN NIGERIAN BANKS. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
  68. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
  69. Katherine Fulgence. Factors influencing Customer Satisfaction with Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  70. Afsaneh Rezazadeh Mehrjou and Adel Tajasom. Customer Satisfaction in Automobile Market. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
  71. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
  72. Daniel Auka. Customer Loyalty In Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 180 с.
  73. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
  74. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
  75. Sunil Kumar Yadav. India’s Organized Retail market and opportunity for Retail Player’s. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
  76. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
  77. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  78. Upendra Singh Panwar. Customer Satisfaction Perceptive. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
  79. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
  80. Md. Abul Kalam Azad and Md. Waleed Ashraf. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  81. Johney Johnson. Shopping Behaviour of Indians in the Deregulated Market. – М.: LAP Lambert Academic Publishing, 2012. – 348 с.
  82. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
  83. Kennedy Ntabo Otiso. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  84. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  85. Abdul Rehman Shaikh. Employee Recognition & Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  86. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
  87. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  88. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
  89. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
  90. Juhani Kuokkanen. Customer Satisfaction and Word-of-Mouth Behavior. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
  91. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  92. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  93. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
  94. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
  95. Lauri Vuorensola. Collecting customer satisfaction data with web surveys. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  96. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  97. Aygul Isayeva. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
  98. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
  99. Helen Cripps. Customer Satisfaction in Local Government. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
  100. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
  101. Linus Ivarsson,Alexander Nilsson and Torbjorn Rimfalt. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
  102. Bilal Afsar,Asim Rehman and . Rehmat. Customer Loyalty in the banking sector of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  103. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
  104. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
  105. Faheem Shahzad. Impact of Direct Marketing on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
  106. Jusuf Zeqiri. Customer Satisfaction with Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
  107. Sreenivasan Jayashree and Mohd Nazri Mohd Noor. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
  108. Iveta Bendova. An Analysis of Customer Satisfaction in Food Retailing. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  109. Vemula Harileela. Service Quality Perception and Satisfaction in Indian Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 348 с.
  110. Kiran G. and Kadakol A.M. Mind Mapping of Customer satisfaction Towards Business Dailies. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
  111. Henry Kyambalesa. Customer Service in the 21st Century. – М.: LAP Lambert Academic Publishing, 2012. – 280 с.
  112. Ashish Mathur. Measuring & Managing Customer Satisfaction In Non-star Accommodations. – М.: LAP Lambert Academic Publishing, 2012. – 316 с.
  113. Rakesh Singh. Effective Customer Orientation in Salespeople: Evidences from India. – М.: LAP Lambert Academic Publishing, 2014. – 192 с.
  114. Amit Gupta. Route to Customer Satisfaction is Through Employees. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
  115. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
  116. Tugce Karpuzcu. Impact of e-Services on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
  117. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с.
  118. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
  119. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
  120. Festus Aleruchi Nmegbu. Holistic Marketing Strategy and Customers' Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 324 с.
  121. Abdullah Afzal,Tuba Nafees and Waheed Aftab Khan. Factors affecting customer satisfaction in fast food sector. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
  122. Desta Tesfaw Mebratu. Public Serves Delivery Reform and Customer Satisfaction in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  123. Nigamananda Biswas. CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
  124. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  125. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
  126. Kamelia Chaichi. Impact of Employee Training on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
  127. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
  128. Manoj Kumar. Measuring Customer Satisfaction -Text and Cases. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  129. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
  130. Sajjadul Haq Safi and Waseef Jamal. A study of Employee Satisfaction in terms of Organizational Culture. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  131. Mary Afi Mensah. Leadership and Job Satisfaction in Higher Education. – М.: LAP Lambert Academic Publishing, 2014. – 196 с.
  132. Md. Rakib Habib. Customer Loyalty Towards Prime Bank Ltd. in Chittagong, Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
  133. Vishal Shah. Customer Retention and Satisfaction in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
  134. Jagjeet Kaur Saini. Bank of India: Products and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
  135. Al Jamal Mustafa Shindaini and Tanmoy Debnath. The Customer Satisfaction on Debit Card. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  136. Muhammad Aashir. Customer Satisfaction in Islamic Banking System in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  137. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
  138. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  139. Samson Mutsagondo. Customer Care and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  140. Tatiana Samoylenko. The role of modern architecture in luxury retailing. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Хитрый прием с собственными акциями. интервью с Д. Мильштейном, директором департамента казначейства X5 Retail Group. О. Сизова, "Консультант", № 17, сентябрь 2007.
  2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  3. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  4. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
  5. Принцип простой: окружать себя очень сильными подчиненными, которые в своем деле лучше меня. интервью с О. Тугаровым, основателем и генеральным директором ООО Media Boutique, О. Беленовым, генеральным директором розничного подразделения Yota Retail. "Управление персоналом", N 2, январь 2011 г.
  6. Преданность делу - на первом месте. интервью с Д. Левицким, управляющим партнером компании Retail Training Group. "Управление персоналом", N 14, июль 2010 г.
  7. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
  8. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
  9. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.

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Настя, 02.03
Юля, большое вам спасибо! защита на отлично, на основании диплома нужно написать статью на научную конферецию. поможете? =)