Результаты поиска

Лучшие результаты

1. Michel Chevalier, Michel Gutsatz. Luxury Retail Management: How the World's Top Brands Provide Quality Product and Service Support. – М.: , 2012. – 384 с.
   
2. Velu Raj Ramasamy. Funds management: A case of cooperative bank. – М.: , 2012. – 276 с.
   
3. Advances in Management Accounting, Volume 9. – М.: , 0. – 0 с.
   
4. Harvey Metro. Tasty Profits: Guide to QuickBooks for Restaurants. – М.: , 0. – 0 с.
   
5. Sallie Sherman, Joseph Sperry, Samuel Reese. The Seven Keys to Managing Strategic Accounts. – М.: McGraw-Hill, 2003. – 256 с.
   
6. Key Account Management: Learning Form Supplier & Customer Perspectives. – М.: , 0. – 0 с.
   
7. Marc J. Epstein, John Y. Lee. Advances in Management Accounting, Volume 8. – М.: , 0. – 0 с.
   
8. Roger J. Dow. Turned On : Eight Vital Insights to Energize Your People, Customers, and Profits. – М.: , 0. – 0 с.
   
9. Donald N. Sull. Revival of the Fittest: Why Good Companies Go Bad and How Great Managers Remake Them. – М.: Harvard Business School Press, 2003. – 204 с.
   
10. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с.
    
11. Jim Dion, Ted Topping. Start and Run a Profitable Retail Business (Start & Run a). – М.: Self-Counsel Press, 2000. – 200 с.
    
12. Dennis G. McCarthy. The Loyalty Link : How Loyal Employees Create Loyal Customers. – М.: , 0. – 0 с.
    
13. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. – М.: , 0. – 0 с.
    
14. Barbara A. Gutek. The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series). – М.: , 0. – 0 с.
    
15. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с.
    
16. David J. Sumanth. Total Productivity Management (TPmgt): A Systemic and Quantitative Approach to Compete in Quality, Price and Time. – М.: , 0. – 0 с.
    
17. Stanley A. Brown. Customer Relationship Management: A Strategic Imperative in the World of E-Business. – М.: , 0. – 0 с.
    
18. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
    
19. James Highlands. How to Make Money with ISO 9000: A Guide to Profitable Quality Management. – М.: , 0. – 0 с.
    
20. David Williams. Mining The Middle Ground: Developing Mid-level Managers for Strategic Change. – М.: , 0. – 0 с.
    
21. Stephen G. Haines, Katie McCoy. Sustaining High Performance: The Strategic Transformation to a Customer-Focused Learning Organization. – М.: , 0. – 0 с.
    
22. David Bovet, Joseph Martha. Value Nets : Breaking the Supply Chain to Unlock Hidden Profits. – М.: , 0. – 0 с.
    
23. Audio Recording for Profit : The Sound of Money. – М.: , 0. – 0 с.
    
24. Inside the Minds Staff. The Educator: The Art & Science of Providing an Excellent Education (for Teachers of All Levels & Types). – М.: , 0. – 0 с.
    
25. Anne McKinney. Resumes And Cover Letters For Managers: Job-winning resumes and letters for management positions (Anne McKinney Career Series). – М.: , 0. – 0 с.
    
26. Dwight S. Ritter. High Performance Branch Banking: A Manager's Guide to Maximizing Branch Profitability. – М.: , 0. – 0 с.
    
27. James D. Lenskold. Marketing ROI : The Path to Campaign, Customer, and Corporate Profitability. – М.: McGraw-Hill, 2003. – 256 с.
    
28. Ned Gandevani. How to Become a Successful Trader: The Trading Personality Profile: Your Key to Maximizing Your Profit With Any System. – М.: , 0. – 0 с.
    
29. Timothy Braithwaite. Securing E-Business Systems: A Guide for Managers and Executives. – М.: , 0. – 0 с.
    
30. Joseph H. Boyett, Jimmie T. Boyett, Jimmie T. Boyett, Joseph H. Boyett. The Guru Guide to the Knowledge Economy: The Best Ideas for Operating Profitably in a Hyper-Competitive World. – М.: , 0. – 0 с.
    
31. Martin Stein, Frank Voehl. Macrologistics Management: A Catalyst for Organizational Change. – М.: , 0. – 0 с.
    
32. Thomas Wolf. Managing a Nonprofit Organization in the Twenty-First Century. – М.: Free Press, 1999. – 368 с.
    
33. Stephen George, Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. – М.: Wiley, 1998. – 254 с.
    
34. Christopher Egerton-Thomas. How to Manage a Successful Bar. – М.: , 0. – 0 с.
    
35. Russ Broeckelmann. Inventory Classification Innovation: Paving the Way for Electronic Commerce and Vendor Managed Inventory. – М.: , 0. – 0 с.
    
36. William Rice-Johnston. Tactical Management: A Management Model for Challenging Times. – М.: International Thomson Business Press, 1999. – 420 с.
    
37. Richard E. Mallory. Management Strategy: Creating Excellent Organizations. – М.: , 0. – 0 с.
    
38. Robert Hiebeler, Thomas Kelly, Charles Ketteman, Thomas B. Kelly, Arthur Andersen & Co. Best Practices: Building Your Business With Customer-Focused Solutions. – М.: , 0. – 0 с.
    
39. Bruce Judson, Kate Kelly. Hyperwars: Eleven Essential Strategies for Survival and Profit in the Era of Online Business. – М.: , 0. – 0 с.
    
40. Jeffrey Harrison, Caron St. John. Strategic Management Of Organizations And Stakeholders: Concepts And Cases. – М.: , 0. – 0 с.
    
41. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
    
42. Jill Griffin. Customer Loyalty: How to Earn It, How to Keep It. – М.: Jossey-Bass, 2002. – 272 с.
    
43. Robert E. Wayland, Paul M. Cole. Customer Connections: New Strategies for Growth. – М.: , 0. – 0 с.
    
44. Raymond Teo, Sharon Fong. Maximising Profits: The Customer Centric Approach. – М.: , 0. – 0 с.
    
45. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
    
46. Harry Mills. The Rainmaker's Toolkit: Power Strategies for Finding, Keeping, and Growing Profitable Clients. – М.: AMACOM/American Management Association, 2004. – 304 с.
    
47. Gary Hawkins. Building the Customer Specific Retail Enterprise. – М.: , 0. – 0 с.
    
48. Michael Hick. Global Deals: Marketing and Managing Across Cultural Frontiers. – М.: , 0. – 0 с.
    
49. Josh Costell. The Science of Sales Success: A Proven System for High Profit, Repeatable Results. – М.: , 0. – 0 с.
    
50. Sondra Thiederman. Profiting in America's Multicultural Marketplace. – М.: , 0. – 0 с.
    
51. Olivia Parr Rud. Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. – М.: , 0. – 0 с.
    
52. Andrew Kimber. Credit Risk: From Transaction to Portfolio Management (Securities Institute Global Capital Markets). – М.: , 2003. – 0 с.
    
53. Tony Hines. Supply Chain Strategies: Customer Driven and Customer Focused. – М.: , 2004. – 0 с.
    
54. Robert K. Logan. Collaborate to Compete: Driving Profitability in the Knowledge Economy. – М.: , 2003. – 0 с.
    
55. Ajit Silva. The Ten Commandments of Quality Management : Best Practices to Develop New Leaders and Create a Quality Environment. – М.: , 2005. – 0 с.
    
56. Nigel Slack. Operations Management. – М.: , 2004. – 0 с.
    
57. Dale Midgley. Golden Circle Secrets : How to Achieve Consistent Sales Success Through Customer Values & Expectations. – М.: , 2005. – 0 с.
    
58. Ronald W Hilton. Managerial Accounting : Creating Value in a Dynamic Business Environment w/PowerWeb/OLC, and Net Tutor card. – М.: , 2004. – 0 с.
    
59. Daniel J. Polito. The Direct Marketing Cookbook : A Recipe for Getting and Keeping Customers. – М.: , 2004. – 0 с.
    
60. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
    
61. Tom Borg. Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable. – М.: , 2004. – 0 с.
    
62. V. Kumar. Customer Relationship Management : A Databased Approach. – М.: , 2005. – 0 с.
    
63. John J. Murphy. Converting Customer Value : From Retention to Profit. – М.: , 2005. – 0 с.
    
64. William J. Mckibbin. Isoquantal Capital Modulation: A Harmonic Modeling Approach to Understanding And Managing the Investment Decision. – М.: , 2005. – 0 с.
    
65. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
    
66. Robert S. Frey. Successful Proposal Strategies For Small Businesses: Using Knowledge Management To Win Government, Private-Sector, And International Contracts (Artech ... Management and Professional Developm). – М.: , 2005. – 0 с.
    
67. Noelle C., Ph.D. Nelson. The Power of Appreciation in Business: How an Obsession with Value Increases Performance, Productivity and Profits. – М.: , 2005. – 0 с.
    
68. Karl Hellman. The Customer Learning Curve : Creating Profits from Marketing Chaos. – М.: , 2003. – 0 с.
    
69. Pete Geissler. Managing with Conscience for Competitive Advantage. – М.: , 2004. – 0 с.
    
70. Roger Best. Market-Based Management. – М.: Prentice Hall, 2004. – 528 с.
    
71. Anthony Hernandez, Jay Conrad Levinson. Guerrilla Marketing Success Secrets: 52 Weeks of Marketing & Management Wisdom. – М.: Morgan James Publishing, 2007. – 185 с.
    
72. Nick Wreden. ProfitBrand: How to Increase the Profitability, Accountability and Sustainability of Brands. – М.: , 2005. – 240 с.
    
73. Greg Holden. Selling Beyond Ebay: Foolproof Ways to Reach More Customers And Make Big Money on Rival Online Marketplaces. – М.: , 2006. – 296 с.
    
74. Vance Corum, Marcie Rosenzweig, Eric Gibson. The New Farmers' Market : Farm-Fresh Ideas for Producers, Managers & Communities. – М.: , 2005. – 272 с.
    
75. Subir Chowdhury. Design for Six Sigma: The Revolutionary Process for Achieving Extraordinary Profits. – М.: , 2005. – 208 с.
    
76. Robert Christie Mill. Restaurant Management: Customers, Operations, and Employees. – М.: Prentice Hall, 2006. – 464 с.
    
77. Don Peppers, Martha Rogers. Return on Customer: Creating Maximum Value From Your Scarcest Resource. – М.: , 2005. – 304 с.
    
78. Bill Carreira, Bill Trudell. Lean Six Sigma That Works: A Powerful Action Plan for Dramatically Improving Quality, Increasing Speed, And Reducing Waste. – М.: AMACOM/American Management Association, 2006. – 304 с.
    
79. James G. Beierlein, Kenneth C. Schneeberger, Donald D. Osburn. Principles of Agribusiness Management. – М.: Waveland Press, 2008. – 368 с.
    
80. Lynette Ryals, Malcolm McDonald. Key Account Plans: The Practitioners Guide to Profitable Planning. – М.: Butterworth-Heinemann, 2008. – 408 с.
    
81. Thomas L. Jackson. Hoshin Kanri for the Lean Enterprise: Developing Competitive Capabilities and Managing Profit. – М.: Productivity Press, 2006. – 224 с.
    
82. Henrik Anderson and Thomas Ritter. Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership. – М.: John Wiley and Sons, Ltd, 2008. – 294 с.
    
83. Matt Makowicz. A Guide to MARKETING Managed Services - faster, easier & for greater profit. – М.: , 2008. – 260 с.
    
84. Bonita Kolb. Marketing Research for Non-profit, Community and Creative Organizations. – М.: , 2008. – 290 с.
    
85. Peter Cheverton. Key Account Management: Tools and Techniques for Achieving Profitable Key Supplier Status (Key Account Management: Tools & Techniques for Achieving Profitable). – М.: , 2008. – 368 с.
    
86. The Innovation Handbook: How to Develop, Manage and Protect Your Most Profitable Ideas. – М.: , 2008. – 312 с.
    
87. Yue Jin. Essays on Supply Chain Management - Integration, Information, and Customer. – М.: , 2008. – 72 с.
    
88. V Kumar. Customer Lifetime Value. – М.: , 2008. – 112 с.
    
89. Robert J. Trent. End-to-End Lean Management: A Guide to Complete Supply Chain Improvement. – М.: , 2008. – 320 с.
    
90. Matthias Kannegiesser. Value Chain Management in the Chemical Industry: Global Value Chain Planning of Commodities (Contributions to Management Science). – М.: , 2008. – 270 с.
    
91. Peter Raulerson, Jean-Claude Malraison, Antoine Leboyer. Building Routes to Customers: Proven Strategies for Profitable Growth. – М.: , 2009. – 194 с.
    
92. Lynette Ryals. Managing Customers Profitably. – М.: , 2009. – 384 с.
    
93. Tron Jordheim. Rent It Up! Four Steps to Unlocking the Profit Potential in Your Self-Storage Business. – М.: , 2009. – 128 с.
    
94. Andreas W. Neumann. Recommender Systems for Information Providers: Designing Customer Centric Paths to Information (Contributions to Management Science). – М.: , 2009. – 158 с.
    
95. Paul Potargent. Pro-activity: Save costs & Optimize profit. – М.: , 2010. – 192 с.
    
96. Roger J. Best. Market-Based Management. – М.: Pearson Education, 2009. – 552 с.
    
97. Lorenzo Preve, Virginia Sarria-Allende. Working Capital Management (Financial Management Association Survey and Synthesis Series). – М.: , 2010. – 176 с.
    
98. Brian Cooper and Maria Philips. Custom Surveys Within Your Budget: Maximizing Profits Through Effective Online Research Design. – М.: , 2010. – 212 с.
    
99. Leonardo Inghilleri, Micah Solomon. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization. – М.: AMACOM/American Management Association, 2010. – 170 с.
    
100. Brad Schepp, Debra Schepp. Amazon Top Seller Secrets: Insider Tips from Amazon's Most Successful Sellers. – М.: AMACOM/American Management Association, 2009. – 320 с.
     
101. Jon Schreibfeder. Achieving Effective Inventory Management. – М.: Effective Inventory Management, 2010. – 316 с.
     
102. Jim Karrh Ph.D. 30 Doses of Marketing Success: A month's worth of tips from a "Marketing Doctor". – М.: , 2011. – 98 с.
     
103. Piyush Kumar, Kunal Gupta. Decision Equity: The Ultimate Metric to Connect Marketing Action to Profits. – М.: , 2011. – 145 с.
     
104. The Power Of Real-Time Social Media Marketing: How To Attract And Retain Customers And Grow The Bottom Line In The Globally Connected World. – М.: , 2011. – 272 с.
     
105. Jeremy Houghton Brown, Marcus Clinton. Horse Business Management: Managing a Successful Yard. – М.: , 2010. – 288 с.
     
106. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
     
107. Malcolm Allen. Think.Launch.Grow: The "PROFITABLE" way to start, manage and grow your business. – М.: , 2011. – 180 с.
     
108. Greg Brue. Six Sigma for Managers. – М.: McGraw-Hill, 2002. – 208 с.
     
109. Instant Profit. – М.: , 2011. – 160 с.
     
110. Management Strategy: Achieving Sustained Competitive Advantage. – М.: , 2011. – 216 с.
     
111. Biswaranjan Mandal. Decision making in Inventory Management. – М.: LAP Lambert Academic Publishing, 2011. – 184 с.
     
112. Fathimunisa Begam Afsar Hanfy. Strategic Cost Management Practices. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
     
113. Mohammad Sadegh Ghasemi. Improving Customer Knowledge Management through online games. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
     
114. Mudassar Ali. Role of Information Technology in retaining customers. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
115. Laszlo Berenyi. Fundamentals of Quality Management. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
     
116. Rahat Nawajesh. Relationship Perspectives on Customer Support Service. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
117. Mathias B. Baveld. Working Capital Management during the Financial Crisis. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
118. Elizabeth Kalunda,Beatrice Nduku and John Kabiru. Credit Risk Management Practices. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
119. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
120. Bilal Afsar,Asim Rehman and Rehmat Ullah Bangash. Customer Relationship Management in Banks. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
121. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
122. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
123. Hsiao-Fan Wang and Wei-Kuo Hong. Managing Customer Profitability in a Saturated and Competitive Market. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     

Дополнительные результаты

1. USA Information Resources Management Association. Regional Development: Concepts, Methodologies, Tools and Applications. – М.: , 2012. – 2012 с.
   
2. Awwa Financial Management Committee. Water Utility Accounting. – М.: , 0. – 0 с.
   
3. Adrian R. Bowden, Malcolm R. Lane, Julia H. Martin. Triple Bottom Line Risk Management: Enhancing Profit, Environmental Performance, and Community Benefits. – М.: , 0. – 0 с.
   
4. Robin Cooper, Robert S. Kaplan. Design of Cost Management Systems (2nd Edition). – М.: Prentice Hall, 1998. – 552 с.
   
5. Maryann P. Feldman, Albert N. Link, Association for Public Policy Analysis and Management. Innovation Policy in the Knowledge-Based Economy (Economics of Science, Technology, and Innovation, V. 23). – М.: , 0. – 0 с.
   
6. Thomas W. Malone, Robert Laubacher, Michael S. Scott Morton, Michael S. Scott Morton, Sloan School of Management. Inventing the Organizations of the 21st Century. – М.: , 0. – 0 с.
   
7. Justin Greenwood, Ernst & Young Association Management. The Effectiveness of Eu Business Associations. – М.: , 0. – 0 с.
   
8. Anthony Johnson. Maximum Effectiveness: Your Guide to Maximum Success in Sales, Marketing, Management, Client Satisfaction, Personal Effectiveness. – М.: , 0. – 0 с.
   
9. William L. Miller, Langdon Morris. Fourth Generation R&D: Managing Knowledge, Technology, and Innovation. – М.: John Wiley and Sons, Ltd, 1999. – 372 с.
   
10. Gary Klopfenstein. Fx: Managing Global Currency Risk : The Definitive Handbook for Corporations and Financial Insitutions (Glenlake Business Monographs). – М.: , 0. – 0 с.
    
11. Scott M. Davis. Brand Asset Management : Driving Profitable Growth Through Your Brands (Jossey-Bass Business & Management (Paperback)). – М.: Jossey-Bass, 2002. – 288 с.
    
12. Society for Human Resource Management, Society for Human Resource Management. Workplace Forecast: A Strategic Outlook 2002-2003. – М.: , 0. – 0 с.
    
13. Society for Human Resource Management, Society for Human Resource Management. 2002 Workplace Demographic Trends Survey. – М.: , 0. – 0 с.
    
14. Stanley A. Brown. Customer Relationship Management: A Strategic Imperative in the World of E-Business. – М.: , 0. – 0 с.
    
15. Cliff Conneighton. Venture Management Handbook: An Entrepreneur's Practical Guide to Stock, Finance and Contracts. – М.: , 0. – 0 с.
    
16. Hubert Osterle, Elgar Fleisch, Rainer Alt. Business Networking: Shaping Collaboration Between Enterprises. – М.: , 0. – 0 с.
    
17. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
    
18. Tony Bush, Les Bell, Tony Principles of Educational Management Bush. The Principles and Practice of Educational Management (Educational Management Research Series). – М.: , 0. – 0 с.
    
19. Bob Donath, Joe Mazel, Cindy Dubin, Perry Patterson, Institute of Management & Administration. The IOMA Handbook of Logistics and Inventory Management. – М.: , 0. – 0 с.
    
20. Inside the Minds Staff. The Educator: The Art & Science of Providing an Excellent Education (for Teachers of All Levels & Types). – М.: , 0. – 0 с.
    
21. Anne McKinney. Real-Resumes for Retailing, Modeling, Fashion and Beauty Industry Jobs: Including Real Resumes Used to Change Careers and Transfer Skills to Other Industries (Real-Resumes Series). – М.: , 0. – 0 с.
    
22. Mordechai E. Kreinin, Institute of International Economics and Management. Contemporary Issues in Commercial Policy. – М.: , 0. – 0 с.
    
23. Euro-Asia Management Studies Association Conference 2001 Free univers, Sierk Horn. Asia and Europe in the New Global System: Intercultural Cooperation and Competition Scenarios. – М.: , 0. – 0 с.
    
24. I Conference on Water Resources Planning and Management 1998 Chicago, William Whipple, United States Army Corps of Engineers, United States Environmental Protection Agency, American Water Resources Association, Conference on environme. Coordination: Water Resources and Environment : Proceedings of Special Session of Asce's 25th Annual Conference on Water Resources Planning and Management and the. – М.: , 0. – 0 с.
    
25. Incoming Calls Management, Research Strategies International. The Multichannel Call Center Study Final Report. – М.: , 0. – 0 с.
    
26. Committee on Prospects and Opportunities for Sustainable Management Of, National Research Council. Forested Landscapes in Perspective: Prospects and Opportunities for Sustainable Management of America's Nonfederal Forests (Agriculture). – М.: , 0. – 0 с.
    
27. Frederick C. Militello, Jr., Frederick C. Militello, Mark Tocchet, Publications Manager Rhona L. Ferling. Reassessing Corporate Banking Relationships: Issues, Practices & New Directions #09803. – М.: , 0. – 0 с.
    
28. Benjamin Hunt. The Timid Corporation : Why Business is Terrified of Taking Risk. – М.: , 0. – 0 с.
    
29. Harvey C. Krentzman. Business Management for Profit. – М.: Research Education Assoc, 2001. – 160 с.
    
30. Mike Wright, Centre for Management Buy-Out Research, Ken Robbie. Management Buy-Outs and Venture Capital : Into the Next Millennium. – М.: , 0. – 0 с.
    
31. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
    
32. Mark B. Weiss, Dan Baldwin. Streetwise Landlording & Property Management: Insider's Advice on How to Own Real Estate and Manage It Profitably (Adams Streetwise Series). – М.: , 0. – 0 с.
    
33. Michael J. Earl, Oxford Institute of Information Management, Pa Consulting Group. Information Management: The Organizational Dimension. – М.: , 0. – 0 с.
    
34. Des Dearlove. The Ultimate Book of Business Thinking : Harnessing the Power of the World's Greatest Business Ideas (The Ultimate Series). – М.: , 0. – 0 с.
    
35. Jens O. Riis, Riitta Smeds, Rik Van Landeghem, Ifip Tc5, Wg 5.7 Special Interest Group on Integrated Production Manage, European Group of University Teachers for Industrial Management. Games in Operations Management. – М.: , 0. – 0 с.
    
36. David Ferris, Larry Whipple, Larry C. Whipple. Building an Intelligent E-Business. – М.: , 0. – 0 с.
    
37. Colin Coulson-Thomas. The Knowledge Entrepreneur: How Your Business Can Create, Manage and Profit from Intellectual Capital. – М.: , 0. – 0 с.
    
38. Total Plant Performance Management: : A Profit-Building Plan to Promote, Implement, and Maintain Optimum Performance Throughout Your Plant. – М.: , 0. – 0 с.
    
39. Information Resources Management Association. International Conference, Mehdi Khosrowpour. Managing Information Technology Resources in Organizations in the Next Millennium: 1999 Information Resources Management Association International Conference, Hershey, Pa, Usa, May 16-19, 1999. – М.: , 0. – 0 с.
    
40. Maryann F. Fralic, AONE Series, AONE Management Series, Maryann F. Fralic. Staffing Management and Methods: Tools and Techniques for Nurse Leaders. – М.: , 0. – 0 с.
    
41. Bala Chakravarthy, Buenter Mueller-Stewens, Peter Lorange, Christoph Lechner, Strategic Management Society. Strategy Process: Shaping the Contours of the Field (Strategic Management Society). – М.: , 0. – 0 с.
    
42. The Management Center, Leyna Bernstein, Leyna Bernstein. Best Practices : The Model Employee Handbook for California Nonprofits (Jossey-Bass Nonprofit & Public Management Series). – М.: , 0. – 0 с.
    
43. Teresa Allen. Common Sense Service: Close Encounters on the Front Lines. – М.: , 0. – 0 с.
    
44. Thomas W. Malone, Robert Laubacher, Michael S. Scott Morton, Sloan School of Management. Inventing the Organizations of the 21st Century. – М.: , 0. – 0 с.
    
45. Carolyn Nilson, American Management Association. The AMA Trainers' Activity Book: A Selection of the Best Learning Exercises from the World's Premiere Training Organization. – М.: , 0. – 0 с.
    
46. Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas. Customer Equity: Building and Managing Relationships As Valuable Assets. – М.: Harvard Business School Press, 2001. – 228 с.
    
47. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones. – М.: , 0. – 0 с.
    
48. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
    
49. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
    
50. Frederick E. Webster. Industrial Marketing Strategy, 3rd Edition. – М.: , 0. – 0 с.
    
51. George G. Kaufman, G. G. Kaufman, Western Economic Association, European Financial Management Association. Asset Price Bubbles: Implications Monetary and Regulatory Policies. – М.: , 0. – 0 с.
    
52. Gerald Corbae, Jakob B. Jensen, Dirk Schneider. Marketing 2.0 : Strategies for Closer Customer Relationships. – М.: Springer, 2003. – 152 с.
    
53. Michael C. Thomsett, American Management Association. The Landlord's Financial Tool Kit. – М.: , 0. – 0 с.
    
54. Thomas A., Ph.D. Williams. Publish Your Own Magazine, Guidebook, or Weekly Newspaper: How to Start, Manage, and Profit from a Home-Based Publishing Company (Culture Tools). – М.: , 0. – 0 с.
    
55. The Customer Centric Enterprise : Advances in Mass Customization and Personalization. – М.: , 2003. – 0 с.
    
56. Managing Strategic Enterprise Systems And E-government Initiatives In Asia: A Casebook (Series on Innovation and Knowledge Management, Vol. 1). – М.: , 2004. – 0 с.
    
57. Society for Human Resource Management. SHRM 2004-2005 Workplace Forecast : A Strategic Outlook (SHRM Surveys series). – М.: , 2005. – 0 с.
    
58. Office of Management and Budget (U.S.). Budget of the United States Government, Fiscal Year 2004. – М.: , 2003. – 0 с.
    
59. Office of Management and Budget (U.S.). Budget of the United States Government, Fiscal Year 2005: Historical Tables (Historical Tables Budget of the United States Government). – М.: , 2004. – 0 с.
    
60. Society for Human Resource Management. SHRM Generational Differences Survey Report : A Study by the Society for Human Resource Management (SHRM Surveys series). – М.: , 2005. – 0 с.
    
61. Institute of Management and Administrati. Cost Reduction and Control Best Practices : The Best Ways for a Financial Manager to Save Money (Wiley Best Practices). – М.: , 2005. – 0 с.
    
62. Ronald W Hilton. Managerial Accounting : Creating Value in a Dynamic Business Environment w/PowerWeb/OLC, and Net Tutor card. – М.: , 2004. – 0 с.
    
63. Understanding & Managing Customers. – М.: , 2005. – 0 с.
    
64. Ali Farhoomand. Managing (e)Business Transformation : A Global Perspective. – М.: , 2004. – 0 с.
    
65. Society for Human Resource Management. Employer Incentives for Hiring Individuals with Disabilities. – М.: , 2004. – 0 с.
    
66. The Society for Human Resource Management. The Essentials Of Negotiation (Business Literacy for Hr Professionals). – М.: , 2005. – 0 с.
    
67. Ali Farhoomand. Managing (e)Business Transformation : A Global Perspective. – М.: , 2004. – 0 с.
    
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69. Bob Phelps. Smart Business Metrics: Measure What Really Counts & Manage What Makes The Difference. – М.: , 2004. – 0 с.
    
70. Aspatore Books. Marketing Best Practices: Marketing Executives from Bank of America, Porsche, and More on Brand Management, Customer Awareness & Developing Strategic Initiatives (Inside the Minds). – М.: , 2005. – 0 с.
    
71. A. Coskun Samli. Up Against the Retail Giants : Targeting Weaknesses - Gaining an Edge. – М.: , 2004. – 0 с.
    
72. Society for Human Resource Management. SHRM Employer-Sponsored Investment Advice Survey : A Study by the Society for Human Resource Management, Employee Benefit Research Institute and WorldatWork (SHRM Surveys series). – М.: , 2005. – 0 с.
    
73. Society for Human Resource Management. 2003 Business Ethics Survey. – М.: , 2004. – 0 с.
    
74. Inside the Minds: Managing for Profits - CEOs from Shuffle Master, BioReliance, AccuCode & More on Key Strategies for Increasing Profits Exponentially in Any Economy (Inside the Minds). – М.: , 2004. – 0 с.
    
75. Paul W. Farris, Neil T. Bendle, Phillip E. Pfeifer, David J. Reibstein. Marketing Metrics : 50+ Metrics Every Executive Should Master. – М.: Wharton School Publishing, 2006. – 368 с.
    
76. Adrian Payne. Handbook of CRM: Achieving Excellence through Customer Management. – М.: Butterworth-Heinemann, 2005. – 288 с.
    
77. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series). – М.: , 2007. – 256 с.
    
78. Society for Human Resource Management. The Aging Workforce: The Reality of the Impact of Older Workers and Eldercare in the Workplace. – М.: , 2007. – 12 с.
    
79. Nick Wreden. ProfitBrand: How to Increase the Profitability, Accountability and Sustainability of Brands. – М.: , 2005. – 240 с.
    
80. D. C. ?) Public Pension Fund Management Conference 2003 (Washington, PUBLIC PENSION FUND MANAGEMENT. Public Pension Fund Management. – М.: , 2004. – 316 с.
    
81. Dessler. Framework of Human Resource Management: Custom VCOnline. – М.: , 2006. – 0 с.
    
82. Business Process Management Group. In Search Of BPM Excellence: Straight From The Thought Leaders. – М.: , 2005. – 224 с.
    
83. NML (Nonprofit Management & Leadership). Nonprofit Management & Leadership, No. 4, Summer 2006 (J-B NML Single Issue Nonprofit Management & Leadership). – М.: , 2006. – 144 с.
    
84. Robert Christie Mill. Restaurant Management: Customers, Operations, and Employees. – М.: Prentice Hall, 2006. – 464 с.
    
85. Professional Convention Management Association. Professional Meeting Management: Comprehensive Strategies for Meetings, Conventions and Events: Pf Bound Version. – М.: , 2006. – 0 с.
    
86. Project Management Institute. Practice Standard for Work Breakdown Structures. – М.: , 2006. – 111 с.
    
87. Society for Human Resource Management. 2005 Workplace Diversity Practices Survey Report: A Study by the Society for Human Resource Management. – М.: , 2007. – 30 с.
    
88. Society for Human Resource Management. SHRM Job Satisfaction Series: 2006 Job Satisfaction (Shrm Job Satisfaction Series). – М.: , 2007. – 57 с.
    
89. Professional Risk Manager's International Association (PRMIA). The Professional Risk Managers' Guide to Financial Theory and Application (Primia Risk Management). – М.: , 2007. – 400 с.
    
90. Professional Risk Manager's International Association (PRMIA). The Professional Risk Managers' Guide to Financial Markets (Prmia Risk Management Series). – М.: , 2007. – 400 с.
    
91. Professional Risk Manager's International Association (PRMIA). The Professional Risk Manager's Guide to Financial Instruments (Prmia Risk Management Series). – М.: , 2007. – 400 с.
    
92. Professional Risk Manager's International Association (PRMIA). The Professional Risk Managers' Guide to the Energy Market (Prmia Risk Management Series). – М.: , 2007. – 400 с.
    
93. Gary Armstrong, Philip Kotler. Marketing: An Introduction and MyMarketingLab Package (9th Edition). – М.: , 2008. – 0 с.
    
94. Handbook of Marketing Decision Models (International Series in Operations Research & Management Science) (International Series in Operations Research & Management Science). – М.: , 2008. – 630 с.
    
95. AHA Health Data Management Group. Estimated Useful Lives of Depreciable Hospital Assets Revised 2008 Edition (Estimated Useful Lives of Depreciable Hospital Assets). – М.: , 2008. – 76 с.
    
96. The Editors of Community Association Management Insider. Community Association Management Answer Book. – М.: , 2008. – 171 с.
    
97. The Editors of Apartment Building Management Insider. Apartment Management Compliance and Profitability Guide. – М.: , 2008. – 716 с.
    
98. V Kumar. Customer Lifetime Value. – М.: , 2008. – 112 с.
    
99. James C. Abbott. The Executive Guide to Six Sigma Call Centers. – М.: Robert Houston Smith Publishers, 2008. – 172 с.
    
100. Lynette Ryals. Managing Customers Profitably. – М.: , 2009. – 384 с.
     
101. Andreas W. Neumann. Recommender Systems for Information Providers: Designing Customer Centric Paths to Information (Contributions to Management Science). – М.: , 2009. – 158 с.
     
102. Paul W. Farris, Neil T. Bendle, Phillip E. Pfeifer, David J. Reibstein. Marketing Metrics: The Definitive Guide to Measuring Marketing Performance. – М.: Wharton School Publishing, 2010. – 432 с.
     
103. Project Management Institute. PMBOK Guide: Official Arabic Translation (Arabic Edition). – М.: , 2010. – 461 с.
     
104. Managing Customer Service Super Series. – М.: , 2010. – 120 с.
     
105. Peter F. Drucker Foundation for Nonprofit Management. Meeting the Collaboration Challenge Workbook. – М.: , 2002. – 96 с.
     
106. Jim Karrh Ph.D. 30 Doses of Marketing Success: A month's worth of tips from a "Marketing Doctor". – М.: , 2011. – 98 с.
     
107. Managing Customer Relationships on the Internet (International Business and Management). – М.: , 2005. – 318 с.
     
108. John McKean. Managing Customers Through Economic Cycles. – М.: , 2010. – 264 с.
     
109. Don Peppers. Managing Customer Relationships. – М.: , 2011. – 560 с.
     
110. Robert S. Griswold MBA. Property Management Kit For Dummies®. – М.: , 2008. – 432 с.
     
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113. NEBS Management. Making and Taking Decisions SS3. – М.: , 2010. – 96 с.
     
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115. Peter F. Drucker Foundation for Nonprofit Management. The Drucker Foundation Self–Assessment Tool Process Guide. – М.: , 1998. – 176 с.
     
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121. Christian Sibusiso Shongwe. The Impact of HIV/AIDS on eThekwini Businesses. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
     
122. Getachew Joriye. Impact of Working Capital Management on Profitability. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
123. Simon Stanley Ugochukwu. Financial Management. – М.: LAP Lambert Academic Publishing, 2011. – 260 с.
     
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125. Shaskia Soekhoe. The Effects of Working Capital Management on Profitability. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
126. Muhammad Waqas Younas. Working Capital Management and Profitability. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
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130. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
131. Sehrish Qureshi. Impact of Manager's Emotional Intelligence on Employees. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
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Лучшие результаты

Дополнительные результаты

1. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
2. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
3. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
4. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
5. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
6. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
7. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
8. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
9. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
10. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
11. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
12. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
13. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
14. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
15. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.