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Лучшие результаты

  1. Yohanes Kisto Lestanto. Private Label (Consumer Goods) towards Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 148 с.

Дополнительные результаты

  1. David A. Aaker. Managing Brand Equity. – М.: Free Press, 2003. – 300 с.
  2. Sandra Meister. Brand Communities for Fast Moving Consumer Goods: An Empirical Study of Members' Behavior and the Economic Relevance for the Marketer. – М.: , 2012. – 316 с.
  3. Mikael Forsberg, Sara-Maria Lofvenberg. Socially Desirable Fast Moving Consumer Goods: - A Literature Review on How To Decrease the Gap Between Intention & Purchase Behavior Through Marketing. – М.: , 2012. – 56 с.
  4. Alfred Poor. Insider Secrets to Marketing Your Small Business with Video: How you can boost sales with low-cost video. – М.: , 2012. – 112 с.
  5. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
  6. Laurence Vincent. Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty. – М.: , 2012. – 257 с.
  7. Janelle Barlow. A Complaint Is A Gift: Recovering Customer Loyalty When Things Go Wrong. – М.: , 2012. – 480 с.
  8. Paul Shaw. E-Business Privacy and Trust: Planning and Management Strategies. – М.: , 0. – 0 с.
  9. Ahmad Audu Mayaki. Consumer Behavioural Response: Services Of Retail Banks in Nigeria. – М.: , 2012. – 120 с.
  10. Edwin T., Jr. Crego, Peter D. Schiffrin. Customer-Centered Reengineering: Remapping for Total Customer Value. – М.: , 0. – 0 с.
  11. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. – М.: , 0. – 0 с.
  12. Lee Hoffman. Salon Dialogue for Successful Results. – М.: , 0. – 0 с.
  13. Global Airlines. – М.: , 0. – 0 с.
  14. Rebecca L., Csp, Cmc Morgan. Calming Upset Customer: Staying Effective During Unpleasant Situations (Fifty-Minute Series.). – М.: , 0. – 0 с.
  15. Bijan Fazlollahi. Strategies for eCommerce Success. – М.: , 0. – 0 с.
  16. Vicki Lenz. The Saturn Difference: Creating Customer Loyalty In Your Company. – М.: , 0. – 0 с.
  17. Hubert K. Rampersad. Total Quality Management: An Executive Guide to Continuous Improvement. – М.: , 0. – 0 с.
  18. Michael W. Lowenstein. The Customer Loyalty Pyramid. – М.: , 0. – 0 с.
  19. Bob Lowson, Russell King, Alan Hunter. Quick Response: Managing the Supply Chain to Meet Consumer Demand. – М.: , 0. – 0 с.
  20. John R. DiJulius III. Secret Service: Hidden Systems That Deliver Unforgettable Customer Service. – М.: , 0. – 0 с.
  21. Michael Cusack. Online Customer Care: Applying Today's Technology To Achieve World-Class Customer Interaction. – М.: ASQ Quality Press, 1998. – 266 с.
  22. Jill Griffin. Customer Loyalty: How to Earn It, How to Keep It. – М.: Jossey-Bass, 2002. – 272 с.
  23. William Porter. Quest for Loyalty. – М.: , 0. – 0 с.
  24. Cause Related Marketing. – М.: , 0. – 0 с.
  25. Joe Marconi. Cause Marketing. – М.: , 0. – 0 с.
  26. Harry Washburn, Kim Wallace. Why People Don't Buy Things: Five Proven Steps to Connect with Your Customers and Dramatically Increase Your Sales. – М.: , 0. – 0 с.
  27. Ron Ricci, John Volkmann. Momentum: How Companies Become Unstoppable Market Forces. – М.: , 0. – 0 с.
  28. Gary Hawkins. Building the Customer Specific Retail Enterprise. – М.: , 0. – 0 с.
  29. Lynn R., Phd Kahle, Lynn R. Kahle. Euromarketing and the Future. – М.: , 0. – 0 с.
  30. Michael Nick, Kurt Koenig. ROI Selling : Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle. – М.: , 0. – 0 с.
  31. Douglas Atkins. The Culting of Brands : Turn Your Customers into True Believers. – М.: , 2005. – 0 с.
  32. Stuart M. Whitten, Jeff Bennett. Managing Wetlands for Private And Social Good: Theory, Policy And Cases from Australia (New Horizons in Environmental Economics). – М.: , 2005. – 286 с.
  33. Steve Hatch, Jim Taylor. Rigorous Magic: Communication Ideas and their Application. – М.: Wiley, 2007. – 278 с.
  34. Lynn Upshaw. Truth: New Rules for Marketing in a Skeptical World. – М.: , 2007. – 0 с.
  35. Ben McConnell, Jackie Huba. Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force. – М.: , 2007. – 240 с.
  36. Joseph Turow. Niche Envy: Marketing Discrimination in the Digital Age. – М.: , 2006. – 240 с.
  37. R. Passikoff. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers With Your Brand. – М.: , 2006. – 256 с.
  38. Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard. Loyalty Myths: Hyped Strategies That Will Put You Out of Businessand Proven Tactics That Really Work. – М.: , 2005. – 272 с.
  39. Darby Checketts. Customer Astonishment: 10 Secrets to World-Class Customer Care. – М.: Robert Reed Publishers, 2006. – 166 с.
  40. Sionade Robinson, Lyn Etherington. Customer Loyalty: A Guide for Time Travellers. – М.: , 2006. – 256 с.
  41. Michael J. Silverstein and Neil Fiske. Trading Up: Why Consumers Want New Luxury Goods... And How Companies Create Them. – М.: Portfolio Hardcover, 2004. – 320 с.
  42. Maxine Berg. Luxury and Pleasure in Eighteenth-Century Britain. – М.: , 2005. – 392 с.
  43. Steven Pike. Destination Marketing: An Integrated Marketing Communication Approach. – М.: Butterworth-Heinemann, 2008. – 424 с.
  44. Phil Fragasso. Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life. – М.: , 2008. – 304 с.
  45. Henrik Anderson and Thomas Ritter. Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership. – М.: John Wiley and Sons, Ltd, 2008. – 294 с.
  46. Dan Adams. New Product Blueprinting The Handbook for B2B Organic Growth. – М.: , 2008. – 224 с.
  47. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
  48. Steve Weber. Sell on Amazon: A Guide to Amazon's Marketplace, Seller Central, and Fulfillment by Amazon Programs. – М.: , 2008. – 192 с.
  49. Clive Humby, Terry Hunt, Tim Phillips. Scoring Points: How Tesco Continues to Win Customer Loyalty. – М.: Kogan Page, 2008. – 304 с.
  50. Jennie Deneka. Creating an Informed Customer Service Model: Using Action Research. – М.: , 2008. – 104 с.
  51. Fatima Alinvi. Customers??? Preferences of Insurance Services: How Could Insurance Companies Enhance their Ability of Meeting the Constant Changes in Customers??? Preferences?. – М.: , 2008. – 98 с.
  52. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с.
  53. Janelle Barlow, Claus Moller. A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong. – М.: , 2008. – 287 с.
  54. Sami Finne, Hanna Sivonen. The Retail Value Chain: How to Gain Competitive Advantage through Efficient Consumer Response (ECR) Strategies. – М.: , 2009. – 368 с.
  55. John N. Brennan. Consultive Selling: Close more sales, build trust and improve customer loyalty through consultative sales processes and skills. – М.: , 2009. – 184 с.
  56. Christian Zeidler. Mobile Support in Customer Loyalty Management. – М.: , 2009. – 239 с.
  57. Byron Keating. Multichannel Service Relationships: Toward an Integrated Model. – М.: , 2010. – 308 с.
  58. Juliet B. Schor. Plenitude: The New Economics of True Wealth. – М.: , 2010. – 272 с.
  59. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
  60. Carolyn Howard-Johnson. Your Blog, Your Business: A Retailer's Frugal Guide to Getting Customer Loyalty and Sales-Both In-Store and Online. – М.: , 2010. – 104 с.
  61. Leonardo Inghilleri, Micah Solomon. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization. – М.: AMACOM/American Management Association, 2010. – 170 с.
  62. Gabe Zichermann, Joselin Linder. Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests. – М.: John Wiley and Sons, Ltd, 2010. – 240 с.
  63. G McCracken. Culture & Consumption – New Approaches to the Symbolic Character of Consumer Goods & Activities. – М.: , 1988. – 190 с.
  64. Bruce Robbins. Upward Mobility and the Common Good – Toward a Literary History of the Welfare State. – М.: , 2011. – 0 с.
  65. The Starbucks Experience: 5 Principles For Turning Ordinary Into Extraordinary. – М.: , 2011. – 208 с.
  66. The Customer Rules: The 14 Indispensible, Irrefutable, And Indisputable Qualities Of The Greatest Service Companies In The World. – М.: , 2011. – 352 с.
  67. Jeremy A. Rosenau, David L. Wilson. Apparel Merchandising: The Line Starts Here. – М.: Fairchild Books & Visuals, 2014. – 502 с.
  68. Tom Page. Sustainability in the Design of Electronic Consumer-Based Products. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  69. Nagham El-Berishy. An Advanced Production Planning and Scheduling System. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
  70. R. K. Ranjhanidevi. Consumer Satisfaction Towards Bikes. – М.: LAP Lambert Academic Publishing, 2015. – 64 с.
  71. Nattapong Kongprasert. A Methodology for the Integrated Design of Customer Goods. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
  72. Esther Oromidayo Thontteh. Property Management. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
  73. Thirugnanasambandam Srinivasan. CONSUMER cooperatives and consumer protection. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
  74. Hanan Goda. Characterization of Bacteriocins Produced from Lactic Acid Bacteria. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
  75. Golnaz Rezai,Zainal Abidin Mohamed and Mad Nasir Shamsudin. Consumers' Confidence in Halal Labeled Manufactured Food. – М.: LAP Lambert Academic Publishing, 2012. – 216 с.
  76. Cecilia Muzyamba. The Impact of Structural Adjustment Program On Households Structures. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
  77. Eiman Negm,Passent Tantawi and Farid El-Sahn. Hedonic, Rational, & Influential Factors on Adoption Intentions. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
  78. Catherine Achieng. Customer Store Loyalty on Supermarkets in Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  79. Michael Page. Liberalisation, welfare effects of the Swiss electricity market reform. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
  80. Irma Shyle and Vjollca Hysi. Brand equity dimensions of mobile phone to Albanian consumers. – М.: LAP Lambert Academic Publishing, 2015. – 96 с.
  81. Nor Hashima Hashim. Switching intentions of Islamic banking customers. – М.: LAP Lambert Academic Publishing, 2013. – 248 с.
  82. Deepa Sharma. Consumer Protection and Grievance-Redress in India. – М.: LAP Lambert Academic Publishing, 2011. – 280 с.
  83. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  84. Pankaj Bhambri and Sonia Bedi. Consumer's Perception for the Two Wheelers. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
  85. Ahmedin Mohammed Ahmed and Zhu Weihua. Mobile Location Based Services (MLBS). – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  86. Asfaw Yilma Demisse. Customer Loyalty Risk Measurement for Manufacturing Products. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
  87. Masum Iqbal and Shibli Shahriar. Consumer Attitudes towards Customized Marketing. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
  88. Daniel Auka. Customer Loyalty In Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 180 с.
  89. Jackson Lemomo Ole kulet,Daniel Auka and Simeon Kipchumba. Effects Of Relational Social Capital On Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  90. Kamran Siddiqui. Personality Influences Consumer Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 200 с.
  91. Abhilash Sukumaran. Communication & Loyalty Marketing impacting Alcohol Consumption: India. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
  92. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
  93. Yacine Chemssi. Health-oriented Marketing Strategies and their Impact on the Consumers. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
  94. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  95. Yohanes Kisto Lestanto. Private Label (Consumer Goods) towards Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 148 с.
  96. Fahima Siddiqua and Mohammad Mofizur Rahman Jahangir. Brand Extensions of Fast Moving Consumer Goods. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
  97. Jorge Mongay. Customer Loyalty in Small Companies. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
  98. Anil Pruthviraj Dongre. Impact of globalization on Fast Moving Consumer Goods Industries. – М.: LAP Lambert Academic Publishing, 2012. – 388 с.
  99. Mohan Kumar T. P. and B. Shivaraj. Market Segmentation and Targeting for Fast Moving Consumer Goods. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
  100. Hardeep Singh. Marketing Strategies of Retail. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
  101. Efthimia M. Papadopoulou. An Analysis of Customer Loyalty to Branded Farm Milk. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
  102. GODFRED KOI-AKROFI and Joyce Koi-Akrofi. Relationship marketing tactics and customer loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  103. Vaibhav Pardeshi. Consumer Behavior Towards Wine. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  104. Karunaratna A.C. An Examination of the Determinants of Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
  105. Nkora Nkoranigwa. Customer Loyalty in Banking and Financial Institutions. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
  106. Venkata Krishna Chodimella and Manjusmita Dash. Retailing in India. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  107. Ravindra Reddy Tamidela and Rajya Lakshmi Nittala. Indian Consumers' Attitude Towards SMS Advertising. – М.: LAP Lambert Academic Publishing, 2013. – 364 с.
  108. Mohd Nazri Mohd Noor. Malaysian Consumers' Attitude Towards Mobile Advertising. – М.: LAP Lambert Academic Publishing, 2014. – 464 с.
  109. Xhensila Abazi. Customer Loyalty on Commercial Banks in Albania. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
  110. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
  111. Dr. Gamal Sayed Abdelaziz. Consumer Attitudes toward the Marketing Practices. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
  112. CHETAN DESAI. Consumer Attitudes towards Pricing Strategies Used By Western Union. – М.: LAP Lambert Academic Publishing, 2010. – 152 с.
  113. Justin Beneke,Inge Lok and Kate Mallett. Perceived risks associated with premium private label brands. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
  114. Khald Alatawy. UK Consumers Attitudes Toward Fast Food. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
  115. Adela Macrinici and Mian M. Bilal. Consumers’ Behavior Towards Telemarketing:. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
  116. Henok Heruy Gizaw. Industrial Goods Marketing Strategy. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
  117. Haidong Chen and Saalem Sadeque. Price Perception And Reputation Dimensions’ Effects On Attitude. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  118. Nakul R. and . Mohan Kumar T. P. Study Of Consumer Behaviour Towards Reliance Trends. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  119. Showket Mir. Consumer Behavior and Loyalty Programs. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  120. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  121. Jean Wanjiku Munyaka. The Influence of Relationship Marketing on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  122. Jaywant Singh. Loyalty to Product Variants. – М.: LAP Lambert Academic Publishing, 2010. – 244 с.
  123. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
  124. HARISH GAUTAM and GURMEET SINGH. Consumer Attitude towards TV and Web Advertising. – М.: LAP Lambert Academic Publishing, 2010. – 184 с.
  125. Bilal Afsar,Asim Rehman and . Rehmat. Customer Loyalty in the banking sector of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  126. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
  127. Masood Ahmed. Customer Loyalty In Mobile Telecom Sector Of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
  128. Salman Ahmad Awan and Muzafar Said. Edging Customer Loyalty Enhancing Communication. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
  129. Farhan Muzammil. Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  130. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
  131. Jyotsana Jaswal and Tushar Sharma. A Study of Consumer Behaviour Towards Durables in Chandigarh. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
  132. Ashish Singh. Customer Loyalty in Fast Food Industry. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
  133. Sunil Kumar Yadav. Marketing strategy of HUL food product's for Customer. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
  134. Mohammed Adnan V.L. Customer Preference. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
  135. Alireza Miremadi and Ali Beheshtinejad. Customer Loyalty and Retention for High Tech Product. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
  136. Nafiseh Eshghi Golbaz,Abu Bakar Abdul Hamid and Ali Asgari. Consumer satisfaction and loyalty in hypermarket industry. – М.: LAP Lambert Academic Publishing, 2014. – 132 с.
  137. Abdullah Afzal,Tuba Nafees and Waheed Aftab Khan. Factors affecting customer satisfaction in fast food sector. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
  138. Md. Rakib Habib. Customer Loyalty Towards Prime Bank Ltd. in Chittagong, Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
  139. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
  140. Нирмалья Кумар, Ян-Бенедикт Стенкамп. Private Labels. Новые конкуренты традиционных брендов. – М.: Альпина Паблишер, 2018. – 256 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Private banking: основные понятия, проблемы развития в России. И.А. Зарипов, А.В. Петров, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
  2. На ниве private banking становится теснее. И.Е. Смирнов, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
  3. Private Banking в России. Е.Е. Смирнов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
  4. Временный партнер. интервью с К. Дмитриевым, управляющим директор фонда прямых инвестиций Delta Private Equity Partners - материнской компании DRF. Н. Бендина, "Риск-менеджмент", № 7-8, июль-август 2007.
  5. Российский Private Banking: каковы шансы выжить, используя локальные наработки?. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2007.
  6. Private banking сегодня. интервью с А. Юдиным, руководителем направления private banking Русского Банка Развития. "Банковский ритейл", № 3, III квартал 2006.
  7. Особенности национального private banking. интервью с Н. Родионовой, директором департамента по работе с состоятельными клиентами АКБ "РОСБАНК". В. Мешалкина, "Банковское дело в Москве", № 4, апрель 2006.
  8. Private banking в России. И.А. Зарипов, "Банковский ритейл", № 1, I квартал 2006.
  9. Private banking - эксклюзивное обслуживание состоятельных клиентов. Д.А. Шевчук, В.А. Шевчук, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
  10. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  11. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
  12. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
  13. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
  14. Прагматизм "новой волны" отечественного private banking. А.И. Гусев, "Банковский ритейл", N 4, IV квартал 2010 г.
  15. Отечественный рынок private banking: новые возможности, но старые игроки. А.И. Гусев, "Банковский ритейл", N 3, III квартал 2010 г.
  16. Андрей Мовчан. Третий Рим": private banking в российском банке - это оксюморон". интервью с А. Мовчаном, управляющим партнером компании "Третий Рим". А. Алборова, "Банковское обозрение", N 6, июнь 2010 г.
  17. Оценка портфелей клиента private banking. К. Либор, "Банковское обозрение", N 4, апрель 2010 г.
  18. Клиенты корпоративного блока - новый сегмент private banking. А.И. Гусев, "Банковский ритейл", N 2, II квартал 2010 г.
  19. Внутренний контроль в отечественном private banking. А.И. Гусев, "Внутренний контроль в кредитной организации", N 2, апрель-июнь 2010 г.
  20. Эффективный инструмент для бенчмаркинга услуг private banking. Е.П. Солдатова, "Управление в кредитной организации", № 1, январь-февраль 2010.
  21. Выбор позиционирования в отечественном private banking. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2010.
  22. Российский рынок private banking: клиенты возвращаются. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2009.
  23. Использование метода "тайный покупатель" для оценки услуг private banking. Е.П. Солдатова, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
  24. Private banking заблудился. Новый тренд рынка - mass affluent. Р.С. Мурашов, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
  25. От чего не готовы отказаться клиенты российского private banking. А.И. Гусев, "Банковский ритейл", № 3, III квартал 2009.
  26. Private banking в рамках банковской структуры. А.И. Гусев, "Организация продаж банковских продуктов", № 3, III квартал 2009.
  27. Тенденции развития private banking. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2009.
  28. Private banking по-русски... Неужели все-таки есть что и кому продавать. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2009.
  29. Пути развития private banking и его российские особенности. А. Саркисянц, "Бухгалтерия и банки", № 11, ноябрь 2008., № 1, 2, январь, февраль 2009.
  30. Private banking в условиях кризиса. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2008, 1, I квартал 2009.
  31. Особенности реализации услуг private banking в России. А.В. Сысоева, "Организация продаж банковских продуктов", № 3, III квартал 2008.
  32. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.
  33. Российский рынок private banking системно заинтересовался розницей. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2008.
  34. Структурная организация подразделения по обслуживанию VIP-клиентов в российском private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 2, 3, II, III квартал 2008.
  35. Простор для долгосрочных инвестиций. интервью с А. Колошенко, председателем правления Экстробанка. Santander Consumer Bank. "БДМ. Банки и деловой мир", № 3, март 2008.
  36. Проблемы разработки и продаж продуктового ряда на российском рынке private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2008.

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Наталья, 18.06
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