Результаты поиска

Лучшие результаты

1. Primrose Kurasha. Contextualising Management Practice for Zimbabwe Cultural Environment: A strategic management perspective. – М.: , 2012. – 192 с.
   
2. Robin Cooper, Robert S. Kaplan. Design of Cost Management Systems (2nd Edition). – М.: Prentice Hall, 1998. – 552 с.
   
3. Emiko Banfield. Harnessing Value in the Supply Chain : Strategic Sourcing in Action (Operations Management Series). – М.: , 0. – 0 с.
   
4. Warren J. Keegan. Global Marketing Management (7th Edition). – М.: , 0. – 0 с.
   
5. Stephen W. Medcroft. The Telecom Manager's Survival Guide: The Essential Reference for Telecommunications Systems, Solutions, and Cost Control. – М.: , 0. – 0 с.
   
6. Robert J. Thomas. New Product Development: Managing and Forecasting for Strategic Success. – М.: , 0. – 0 с.
   
7. Jane Arsenault. Forging Nonprofit Alliances : A Comprehensive Guide to Enhancing Your Mission Through Joint Ventures & Partnerships, Management Service Organizations, ... Bass Nonprofit and Public Management Series.). – М.: , 0. – 0 с.
   
8. Operations Management: Policy, Practice and Performance Improvement. – М.: , 0. – 0 с.
   
9. Robert H. Lowson. Strategic Operations Management: The New Competitive Advantage. – М.: , 0. – 0 с.
   
10. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
    
11. Norton Paley. The Manager's Guide to Competitive Marketing Strategies, Second Edition. – М.: , 0. – 0 с.
    
12. Strategic Operations Management. – М.: , 0. – 0 с.
    
13. Public House and Beverage Management: Key Principles and Issues. – М.: , 0. – 0 с.
    
14. Stephen G. Haines, Katie McCoy. Sustaining High Performance: The Strategic Transformation to a Customer-Focused Learning Organization. – М.: , 0. – 0 с.
    
15. Adam Jolly, George Cox. Managing Business Risk. – М.: , 0. – 0 с.
    
16. Julie Jason, Julie Jason. J.K. Lasser's Strategic Investing After 50. – М.: , 0. – 0 с.
    
17. Paul Joyce. Strategy in the Public Sector: A Guide to Effective Change Management. – М.: , 0. – 0 с.
    
18. Steven F. Blanding. Enterprise Operations Management Handbook, Second Edition. – М.: , 0. – 0 с.
    
19. Roy T. Varughese. Strategic Enterprise Management: An IT Manager's Desk Reference. – М.: , 0. – 0 с.
    
20. David L. Goetsch, Stanley Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition). – М.: , 0. – 0 с.
    
21. Jane C. Linder. Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation. – М.: AMACOM/American Management Association, 2004. – 288 с.
    
22. Clifford F. Gray, Erik W. Larson. Project Management: The Managerial Process w/ Student CD-ROM. – М.: , 0. – 0 с.
    
23. Michael D. Hutt, Thomas W. Speh. Business Marketing Management: A Strategic View of Industrial and Organizational Markets. – М.: , 0. – 0 с.
    
24. Herrington J. Bryce, Herrington Bryce. Financial & Strategic Management for Nonprofit Organizations. – М.: , 0. – 0 с.
    
25. Bill Yeargin. Yeargin on Management. – М.: , 0. – 0 с.
    
26. Marc J. Epstein, John Y. Lee, Kay M. Poston. Advances in Management Accounting, Volume 7. – М.: , 0. – 0 с.
    
27. L. J., III Bourgeois, Irene M. Duhaime, J. L. Stimpert, Larry Stimpert. Strategic Management, Concise. – М.: , 0. – 0 с.
    
28. Peter Skat-Rordam. Changing Strategic Direction: Practical Insights Into Opportunity Driven Business Development. – М.: , 0. – 0 с.
    
29. Neil Botten. Competitive Strategies for Service Organizations. – М.: , 0. – 0 с.
    
30. Roger Kerin, Robert Peterson. Strategic Marketing Problems: Cases and Comments, 10th Edition. – М.: , 0. – 0 с.
    
31. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с.
    
32. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
    
33. Glen S. Petersen. High-Impact Sales Force Automation: A Strategic Perspective. – М.: , 0. – 0 с.
    
34. David Rosenthal, Lew G. Brown, David W. Rosenthal. Cases in Strategic Marketing. – М.: , 0. – 0 с.
    
35. Don E. Schultz, Beth E. Barnes. Strategic Brand Communication Campaigns. – М.: McGraw-Hill, 1999. – 400 с.
    
36. Robert Jackson, Paul Wang. Strategic Database Marketing. – М.: , 0. – 0 с.
    
37. Susan R. Komives, Dudley B. Woodard. Student Services : A Handbook for the Profession (Jossey-Bass Higher and Adult Education Series). – М.: , 0. – 0 с.
    
38. Ashley Friedlein. Maintaining and Evolving Successful Commercial Web Sites: Managing Change, Content, Customer Relationships, and Site Measurement. – М.: , 0. – 0 с.
    
39. Edward Istvan Huizenga. Innovation Management in the Ict Sector: How the Frontrunners Stay Ahead. – М.: , 0. – 0 с.
    
40. Stanley C. Abraham. Strategic Planning : A Practical Guide for Competitive Success (with SAM? Spreadsheets CD-ROM). – М.: , 2005. – 0 с.
    
41. John Mullins. Marketing Management: A Strategic Decision-Making Approach. – М.: , 2004. – 0 с.
    
42. Lee J. Krajewski. Operations Management: Processes and Value Chains. – М.: , 2004. – 0 с.
    
43. Fred David. Strategic Management : Concepts and Cases (10th Edition). – М.: , 2004. – 0 с.
    
44. Jay Liebowitz. Addressing the Human Capital Crisis in the Federal Government : A Knowledge Management Perspective. – М.: , 2003. – 0 с.
    
45. Norma Sutcliffe. Managing It Skills Portfolios: Planning, Acquisition and Performance Evaluation. – М.: , 2004. – 0 с.
    
46. Wayne Holovacs. The Plan of Record: Producing Successful Computer Products Worldwide. – М.: , 2003. – 0 с.
    
47. Raymond Andrew Noe. Human Resource Management with Student CD, PowerWeb, and Management Skill Booster Card. – М.: , 2003. – 0 с.
    
48. Joe Tidd. Managing Innovation: Integrating Technological, Market and Organizational Change, 3rd Edition. – М.: , 2005. – 0 с.
    
49. Steve Brown. Strategic Operations Management, Second Edition. – М.: , 2005. – 0 с.
    
50. D.N.P. Murthy. Warranty Management and Product Manufacture (Springer Series in Reliability Engineering). – М.: , 2005. – 0 с.
    
51. Richard Pettinger. Contemporary Strategic Management. – М.: , 2004. – 0 с.
    
52. Paul Copley. Marketing Communications Management : Concepts and Theories, Cases and Practices. – М.: , 2004. – 0 с.
    
53. John A. Quelch. Global Marketing Management : A Casebook. – М.: , 2005. – 0 с.
    
54. The Oliver Wight Class A Checklist for Business Excellence. – М.: Wiley, 2005. – 240 с.
    
55. Roger Reid, Gareth Fraser-King, W. David Schwaderer. Data Lifecycles: Managing Data for Strategic Advantage. – М.: , 2007. – 268 с.
    
56. Paul M. Pedersen, Kimberly S. Miloch, Pamela C. Laucella. Strategic Sport Communication. – М.: Human Kinetics Europe Ltd, 2007. – 408 с.
    
57. Tage Skjott-Larsen, Philip B. Schary, Juliana H. Mikkola, Herbert Kotzab. Managing the Global Supply Chain. – М.: , 2007. – 459 с.
    
58. David Alan Collier, James R. Evans. Operations Management: Goods, Service, and Value Chains (with CD-ROM). – М.: , 2006. – 864 с.
    
59. Manfred Kirchgeorg, Wilhelm Giese, Werner Dornscheidt, Norbert Stoeck. Trade Show Management. – М.: , 2006. – 1136 с.
    
60. Hans Kasper, Piet van Helsdingen, Mark Gabbott. Services Marketing Management: A Strategic Perspective. – М.: , 2006. – 572 с.
    
61. Steven A Finkler. Financial Management For Public, Health, and Not-for-Profit Organizations (2nd Edition). – М.: , 2004. – 672 с.
    
62. Mary Coulter. Strategic Management In Action (3rd Edition). – М.: , 2004. – 368 с.
    
63. From Knowledge Management to Strategic Competence: Measuring Technological, Market And Organisational Innovation. – М.: World Scientific Publishing Company, 2006. – 452 с.
    
64. Mehdi Khosrow-Pour. Web Technologies for Commerce and Services Online. – М.: Idea Group Reference, 2007. – 392 с.
    
65. William Doak. Managing Improvement: A Book Targeted to Help Middle Management Develop and Implement a Holistic Approach to Driving Continuous Improvement in Their Organizations. – М.: , 2008. – 192 с.
    
66. John Bowen. Breaking Through: Building a World Class Wealth Management Business. – М.: , 2008. – 164 с.
    
67. William Doak. Managing Improvement. – М.: , 2008. – 192 с.
    
68. Bob Livingston. How You Do... What You Do: Create Service Excellence That Wins Clients For Life. – М.: , 2008. – 282 с.
    
69. Edited by Lynne E. Mealy. 21 Tomorrows New Formula: Concept-Driven Innovation through Strategic HR. – М.: , 2008. – 176 с.
    
70. Alexander Chernev. Strategic Marketing Management, 3rd Edition. – М.: , 2008. – 260 с.
    
71. Alexander Chernev. Strategic Marketing Management. – М.: , 2008. – 260 с.
    
72. Joe McCann, Moya Curran. Managing With Heart: Studying Community and Voluntary Services. – М.: , 2008. – 160 с.
    
73. Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source). – М.: , 2008. – 519 с.
    
74. Subramaniam Ananthram. The Logic of Globalisation and Global Mindset Development - Insights from the Indian and Chinese Services Industry. – М.: , 2008. – 196 с.
    
75. Julio Alberto Garibay Ruiz. Information Technology Convergence, Innovation Management and Firm Performance. – М.: , 2008. – 216 с.
    
76. John Gillespie. Policing Performance Management Systems: Identifying Key Design Elements. – М.: , 2008. – 188 с.
    
77. Dennis Darlak. Private Club Member Perspectives of Service Quality: An Exploratory Investigation of the Private Club Sector of the Hospitality Industry. – М.: , 2008. – 92 с.
    
78. Jasper Hsieh. Strategic Orientation inthe Nonprofit Arts. – М.: , 2008. – 116 с.
    
79. John McManus, Don White, Neil Botten. Managing Global Business Strategies: A Twenty-first Century Perspective. – М.: , 2008. – 248 с.
    
80. Gerard Blokdijk, Ivanka Menken. IT Services Portfolio Management Best Practice Handbook: Planning, Implementing, Maximizing Return on Investment of Strategic IT Portfolio Management - Ready to use bringing Theory into Action. – М.: , 2008. – 144 с.
    
81. Alexander Chernev. Strategic Marketing Management, 5th Edition. – М.: , 2009. – 292 с.
    
82. Sarah Maccurtain. Top management teams and organisational outcomes: Team composition, team dynamics and organisational outcomes. – М.: , 2009. – 248 с.
    
83. Bill Curtis, William E. Hefley, Sally A. Miller. The People CMM: A Framework for Human Capital Management (2nd Edition). – М.: , 2009. – 696 с.
    
84. Jessica Keyes. Marketing IT Products and Services. – М.: , 2009. – 336 с.
    
85. David Rooney, Bernard McKenna, Peter Liesch. Wisdom and Management in the Knowledge Economy (Routledge Research in Strategic Management). – М.: , 2010. – 274 с.
    
86. Robert Waschik, Tim Fisher, David Prentice. Managerial Economics: A Strategic Approach. – М.: Routledge, 2010. – 400 с.
    
87. Ching M. Chang. Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence. – М.: , 2010. – 720 с.
    
88. Rick Spair. The Art of IT Management: A Compilation of Strategies for Better IT Management (Volume 1). – М.: , 2010. – 226 с.
    
89. David I. Cleland. Strategic Management of Teams. – М.: , 1996. – 292 с.
    
90. Beaufort B. Longest, Kurt Darr. Managing Health Services Organizations and Systems. – М.: , 2008. – 664 с.
    
91. Judith Hurwitz, Robin Bloor, Marcia Kaufman, Fern Halper. Service Management For Dummies. – М.: For Dummies, 2009. – 336 с.
    
92. Jane M. Wiggins. Facilities Manager?s Desk Reference. – М.: , 2010. – 568 с.
    
93. Herbert Robinson. Governance and Knowledge Management for Public–Private Partnerships. – М.: Wiley-Blackwell, 2010. – 247 с.
    
94. Ashley Friedlein. Maintaining and Evolving Successful Commercial Web Sites: Managing Change, Content, Customer Relationships, and Site Measurement. – М.: Morgan Kaufmann, 2003. – 448 с.
    
95. D. Boyle. Strategic Service Management. – М.: , 2010. – 0 с.
    
96. Paul Joyce. Leadership and Strategic Management for the Public Services. – М.: , 2006. – 288 с.
    
97. Strategic Management For The Public Services. – М.: , 2011. – 0 с.
    
98. John Baschab and Jon Piot. The Professional Services Firm Bible (+ CD-ROM). – М.: John Wiley and Sons, Ltd, 2005. – 578 с.
    
99. Luigi Parise. Electrical Service Continuity in Complex Power Systems. – М.: LAP Lambert Academic Publishing, 2014. – 172 с.
    
100. Polin Kumar Saha. Environmental Management Systems and Sustainability. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
     
101. florence kithinji. Improving the Public Service in Kenya through Training. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
     
102. Brian Chama. Rights Based Approaches To Development In Volunteer Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
103. Tooraj Najafabadipour. Operating Performance and Level of Service in Public Transportation. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
     
104. Tatyana A. Makarenya,Yulia S. Bystraya and Svetlana V. Stash. Management Mechanisms in the Sphere of Housing and Municipal Services. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
     
105. Vivienne Byers. Service Planning and Organisational Change in the Health Sector:. – М.: LAP Lambert Academic Publishing, 2011. – 364 с.
     
106. Nico Schute. A Conceptual Strategic Management Model: South African Police Service. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
     
107. Michael Kachieng'a. Health Technology Assessment and Management in Sub-Saharan Africa. – М.: LAP Lambert Academic Publishing, 2012. – 492 с.
     
108. HALIMU SHAURI. HEALTH CARE SERVICES DELIVERY IN KENYA. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
     
109. Reginah. M. Thetsane. Autonomy strategy for service delivery. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
110. Hariprasad Kodancha. Time Management in Partitioned Systems. – М.: LAP Lambert Academic Publishing, 2010. – 136 с.
     
111. Ajisafe Olufunke. Hospital Information Management System. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
112. Ronnie Abrahiem. Data Warehousing with Service-oriented Architecture. – М.: LAP Lambert Academic Publishing, 2009. – 236 с.
     
113. Sviatlana Zakharenkava. Decision-making in IT investment. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
     
114. Nelmarie Wessels. SUPPLY CHAIN MANAGEMENT. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
     
115. Beatriz Onate. The Management, Practices and Problems of Auto Repair Shops. – М.: LAP Lambert Academic Publishing, 2013. – 176 с.
     
116. Jaskaran Singh Dhillon and Ramita Verma. Asset - Liability Management in Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 244 с.
     
117. Jaskaran Singh Dhillon. Marketing of Financial Services: A Case Study of Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 400 с.
     
118. Rohit Rajwanshi and Sanjeev Swami. Management of Next Generation Telecom Services in an Emerging Market. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
119. Majid Babaie Ebrahimabadi. Creation of Technology Road-Map, A strategic approach to change. – М.: LAP Lambert Academic Publishing, 2014. – 348 с.
     
120. Nivin Abdelmeguid. Strategic Human Resource Management and Organizational Performance. – М.: LAP Lambert Academic Publishing, 2014. – 132 с.
     
121. Margaret Oloko. International Business Management. – М.: LAP Lambert Academic Publishing, 2012. – 244 с.
     
122. JOHN CHIBAYA MBUYA. Strategic Operations Management. – М.: LAP Lambert Academic Publishing, 2014. – 500 с.
     
123. Talil Abrhiem. Aligning Strategic Growth with Practice. – М.: , 2015. – 148 с.
     

Дополнительные результаты

1. Peter Brooks. Metrics for Service Management: Designing for ITIL. – М.: , 2012. – 169 с.
   
2. Exploring Services Science: Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012, Proceedings (Lecture Notes in Business Information Processing). – М.: , 2012. – 382 с.
   
3. Frank Eliason. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques. – М.: , 2012. – 216 с.
   
4. Knowledge Management and Organizational Design. – М.: , 0. – 0 с.
   
5. Eric Sundstrom, Associates. Supporting Work Team Effectiveness : Best Management Practices for Fostering High Performance (Jossey-Bass Business & Management Series). – М.: , 0. – 0 с.
   
6. Stephen F. Bush, Amit B. Kulkarni. Active Networks and Active Network Management: A Proactive Management Framework (Advances in Experimental Medicine & Biology). – М.: , 0. – 0 с.
   
7. Robert L. Heneman. Strategic Reward Management: Design, Implementation, and Evaluation. – М.: , 0. – 0 с.
   
8. Mitch Schneider. The High Performance Shop (Automotive Service Management Series). – М.: , 0. – 0 с.
   
9. Rick Sturm, Wayne Morris. Foundations of Service Level Management. – М.: Sams, 2000. – 288 с.
   
10. Operations Management: Policy, Practice and Performance Improvement. – М.: , 0. – 0 с.
    
11. Mark E. Parry. Strategic Marketing Management: A Means-End Approach. – М.: , 0. – 0 с.
    
12. Strategic Marketing Planning (CIM Student). – М.: , 0. – 0 с.
    
13. Robert H. Lowson. Strategic Operations Management: The New Competitive Advantage. – М.: , 0. – 0 с.
    
14. Mitch Schneider. Safety Communications (Automotive Service Management Series). – М.: , 0. – 0 с.
    
15. Strategic Operations Management. – М.: , 0. – 0 с.
    
16. Stephen G. Haines, Katie McCoy. Sustaining High Performance: The Strategic Transformation to a Customer-Focused Learning Organization. – М.: , 0. – 0 с.
    
17. Thomas T. H., Ph.D. Wan. Evidence-Based Health Care Management: Multivariate Modeling Approaches. – М.: , 0. – 0 с.
    
18. Derek Doyle. Volunteers in Hospice and Palliative Care: A Handbook for Volunteer Service Managers. – М.: , 0. – 0 с.
    
19. Robert L. Heneman. Strategic Reward Management: Design, Implementation, and Evaluation. – М.: Information Age Pub Inc, 2002. – 520 с.
    
20. Michael Barzelay. The New Public Management: Improving Research and Policy Dialogue (Wildavsky Forum Series). – М.: , 0. – 0 с.
    
21. Grace Wever. Strategic Environmental Management : Using TQEM and ISO 14000 for Competitive Advantage (Wiley Series in Environmental Quality Management). – М.: , 0. – 0 с.
    
22. Sam N. Basu, Harold L. Rolfes. Strategic Credit Management. – М.: , 0. – 0 с.
    
23. Ronald Cordes, Brian O'Toole, Richard Steiny. The Art of Investing and Strategic Portfolio Management : A Proven 6-Step Process to Meet Your Financial Goals. – М.: , 0. – 0 с.
    
24. Roy T. Varughese. Strategic Enterprise Management: An IT Manager's Desk Reference. – М.: , 0. – 0 с.
    
25. Information Services for Innovative Organizations (Library and Information Science). – М.: , 0. – 0 с.
    
26. Suzanne C. Lowe. Marketplace Masters: How Professional Service Firms Compete to Win. – М.: Praeger Publishers, 2004. – 274 с.
    
27. Richard D. Hays. Internal Service Excellence: A Manager's Guide to Building World-Class Internal Service Unit Performance. – М.: , 0. – 0 с.
    
28. James L. Heskett, W. Earl Sasser, Christopher, W.L. Hart. SERVICE BREAKTHROUGHS : CHANGING THE RULES OF THE GAME. – М.: , 0. – 0 с.
    
29. Steven W. Floyd, Bill Wooldridge. The Strategic Middle Manager : How to Create and Sustain Competitive Advantage. – М.: , 0. – 0 с.
    
30. Frank D. Borsenik, Alan T. Stutts. The Management of Maintenance and Engineering Systems in the Hospitality Industry (Wiley Service Management Series). – М.: , 0. – 0 с.
    
31. Frederick E. Webster. Market-Driven Management : How to Define, Develop, and Deliver Customer Value (Wiley Series on Marketing Management). – М.: , 0. – 0 с.
    
32. Ake Gronlund, Tuomo Kauranne, Frank Hartkamp, Olov Forsgren, Huberta Kritzenberger, Lars Albinsson, Ake Gronelund. Managing Electronic Services: A Public Sector Perspective (Practitioner Series (Springer-Verlag).). – М.: , 0. – 0 с.
    
33. Robert L. Heath. Strategic Issues Management: Organizations and Public Policy Challenges (Public Relations (Thousand Oaks, Ca.).). – М.: , 0. – 0 с.
    
34. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
    
35. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с.
    
36. E. J. Nijssen, Ruud T. Frambach, Edwin J. Nijssen. Marketing Strategy: Creating Customer Value Through Strategic Marketing Planning - A Management Approach. – М.: , 0. – 0 с.
    
37. Brigitte Borja De Mozota. Design Management: Using Design to Build Brand Value and Corporate Innovation. – М.: , 0. – 0 с.
    
38. Strategic Marketing Management (Butterworth-Heinemann Marketing Series). – М.: , 0. – 0 с.
    
39. CIM Coursebook 02/03: Strategic Marketing Management: Planning and Control. – М.: , 0. – 0 с.
    
40. Victoria Edwards, Louise Ellison. Corporate Property Management: Aligning Real Estate With Business Strategy. – М.: Blackwell Publishers, 2003. – 256 с.
    
41. Mitch Schneider. Automotive Service Management: Managing Dollars with Sense (Automotive Service Management Series). – М.: , 2003. – 0 с.
    
42. Karen A. Horcher. Essentials of Financial Risk Management (Essentials Series). – М.: , 2005. – 0 с.
    
43. John Y. Lee. Advances in Management Accounting, Volume 12 (Advances in Management Accounting). – М.: JAI Press, 2004. – 300 с.
    
44. S Balachandran. Customer-Driven Services Management. – М.: , 2004. – 0 с.
    
45. Pradeep Kumar Ray. Integrated Management from E-Business Perspective: Concepts, Architectures and Methodologies (Network and Systems Management). – М.: , 2003. – 0 с.
    
46. Strategic Knowledge Management Technology. – М.: , 2004. – 0 с.
    
47. Strategic Technology Management: Building Bridges Between Sciences, Engineering and Business Management. – М.: , 2004. – 0 с.
    
48. Marco Meier, Werner Sinzig, Peter Mertens. Enterprise Management with SAP SEM/ Business Analytics (SAP Excellence). – М.: Springer, 2005. – 219 с.
    
49. Wayne Holovacs. The Plan of Record: Producing Successful Computer Products Worldwide. – М.: , 2003. – 0 с.
    
50. Steve Brown. Strategic Operations Management, Second Edition. – М.: , 2005. – 0 с.
    
51. Mitch Schneider. Automotive Service Management: Operations Management (Automotive Service Management). – М.: , 2003. – 0 с.
    
52. Tony Grundy. Strategy Implementation Through Project Management (Thorogood Professional Insights series). – М.: , 2003. – 0 с.
    
53. Mark E. Parry. Strategic Marketing Management (The Mcgraw-Hill Executive Mba Series). – М.: , 2004. – 0 с.
    
54. Audrey Gilmore. Services Marketing and Management. – М.: , 2003. – 0 с.
    
55. Richard M. S. Wilson. Strategic Marketing Management, Third Edition : planning, implementation and control. – М.: , 2005. – 0 с.
    
56. Kathleen Sindell. Managing Your Money Online For Dummies. – М.: , 2004. – 0 с.
    
57. The Oliver Wight Class A Checklist for Business Excellence. – М.: Wiley, 2005. – 240 с.
    
58. Richard Elliott, Larry Percy. Strategic Brand Management. – М.: Oxford University Press, 2007. – 288 с.
    
59. Anthony Hernandez, Jay Conrad Levinson. Guerrilla Marketing Success Secrets: 52 Weeks of Marketing & Management Wisdom. – М.: Morgan James Publishing, 2007. – 185 с.
    
60. Joachim Zentes, Dirk Morschett, Hanna Schramm-Klein. Strategic Retail Management: Text and International Cases. – М.: , 2007. – 380 с.
    
61. George J Avlonitis, Paulina Papastathopoulou. Product and Services Management. – М.: , 2006. – 280 с.
    
62. Bernard Marr. Strategic Performance Management: Leveraging and Measuring Your Intangible Value Drivers. – М.: , 2006. – 240 с.
    
63. Anthony J. Strianese, Pamela P. Strianese. Math Principles for Food Service Occupations. – М.: , 2006. – 360 с.
    
64. Lisa M. Schwartz, Lana M. Ruffins, Natalie L. Petouhoff. Reinventing Your Contact Center: A Manager's Guide to Successful Multi-Channel CRM. – М.: , 2006. – 272 с.
    
65. Reinhold Haux, A. Winter, Elske Ammenwerth, Birgit Brigl. Strategic Information Management in Hospitals: An Introduction to Hospital Information Systems (Health Informatics). – М.: , 2004. – 272 с.
    
66. Martin Cole, Greg Parston. Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations. – М.: , 2006. – 188 с.
    
67. Hans Kasper, Piet van Helsdingen, Mark Gabbott. Services Marketing Management: A Strategic Perspective. – М.: , 2006. – 572 с.
    
68. Lora Arduser, Douglas Robert Brown. HACCP & Sanitation in Restaurants and Food Service Operations: A Practical Guide Based on the USDA Food Code With Companion CD-ROM. – М.: Atlantic Publishing Company, 2005. – 552 с.
    
69. Continual Service Improvement. – М.: TSO, 2010. – 236 с.
    
70. Amy R., Ph.D. Hurd. Leisure Services Management. – М.: , 2008. – 400 с.
    
71. Strategic Change Management in the Public Sector: An EFMD European Case Book. – М.: , 2008. – 352 с.
    
72. Alexander Chernev. Strategic Marketing Management, 3rd Edition. – М.: , 2008. – 260 с.
    
73. Alexander Chernev. Strategic Marketing Management. – М.: , 2008. – 260 с.
    
74. Strategic Technology Management: Building Bridges Between Sciences, Engineering and Business Management. – М.: Imperial College Press, 2008. – 472 с.
    
75. Strategic Issues Management: Organizations and Public Policy Challenges. – М.: , 2008. – 424 с.
    
76. The Handbook of Human Services Management. – М.: , 2008. – 544 с.
    
77. Michael J Austin, Ralph Brody, Thomas R. Packard. Managing the Challenges in Human Service Organizations: A Casebook. – М.: , 2008. – 304 с.
    
78. Dwight Watson. Integrated Planning and Management of Natural Resources: A Guide to Writing Sustainable Development Plans for Tropical Coastal Areas. – М.: , 2008. – 220 с.
    
79. Ivanka Menken, Claire Engle, Jackie Brewster. ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financial Management. – М.: , 2008. – 216 с.
    
80. Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source). – М.: , 2008. – 519 с.
    
81. Strategic Technology Management: Building Bridges Between Sciences, Engineering and Business Management. – М.: , 2008. – 472 с.
    
82. Gerard Blokdijk, Ivanka Menken. Software Testing and Quality Assurance with IT Change Management Transition Planning, Support, Service Validation, Testing and Evaluation Handbook. Change without Risk. – М.: , 2008. – 116 с.
    
83. Jela Webb. Strategic Information Management: A Practitioner's Guide. – М.: , 2008. – 248 с.
    
84. Gerard Blokdijk, Ivanka Menken, Claire Engle. ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Management. – М.: , 2008. – 264 с.
    
85. Gerard Blokdijk, Ivanka Menken, Claire Engle. The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant. – М.: , 2008. – 124 с.
    
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Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
3. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
4. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
5. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
6. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
7. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
8. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
9. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
10. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
11. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
12. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
13. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
14. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
15. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
16. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
17. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
18. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
19. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
20. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
21. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
22. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
23. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.