Результаты поиска

Лучшие результаты

1. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с.
   
2. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
   
3. Ronald G. Drozdenko, Perry D. Drake. Optimal Database Marketing: Strategy, Development, and Data Mining. – М.: , 0. – 0 с.
   
4. Rajiv Khosla, Ernesto Damiani, William I. Grosky. Human-Centered E-Business. – М.: , 0. – 0 с.
   
5. Olivia Parr Rud. Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. – М.: , 0. – 0 с.
   
6. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
   
7. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
   
8. E. Madhusudhana Reddy. Effective Classification Using Parallel Apriori. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
   
9. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
   
10. Neville C. Pradeep. Data Mining in Management and Practice. – М.: LAP Lambert Academic Publishing, 2012. – 412 с.
    
11. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
    

Дополнительные результаты

1. Kendall W. Brown. A History of Mining in Latin America: From the Colonial Era to the Present (Di Logos). – М.: , 2012. – 280 с.
   
2. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с.
   
3. Frontiers in Algorithmics and Algorithmic Aspects in Information and Management: Joint International Conference, FAW-AAIM 2012, Beijing, China, May ... Computer Science and General Issues). – М.: , 2012. – 400 с.
   
4. Hanna-Reetta Hirvonen, Kingsley John Ify. Effectiveness of CRM in HAAGA-HELIA: Evaluation of Microsoft Dynamics CRM system and its effectiveness in HAAGA-HELIA. – М.: , 2012. – 60 с.
   
5. Rudolf Ivancsits. Mobile Couponing und Ticketing: Instrument des Customer Relationship Management im Mobile Marketing (German Edition). – М.: , 2012. – 172 с.
   
6. Mary E. Chenoweth, Nancy Y. Moore, Amy G. Cox, Judith D. Mele, Jerry M. Sollinger. Best Practices in Supplier Relationship Management and Their Early Implementation in the Air Force Material Command. – М.: , 2012. – 90 с.
   
7. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
8. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
   
9. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с.
   
10. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с.
    
11. Stanley A. Brown. Customer Relationship Management: A Strategic Imperative in the World of E-Business. – М.: , 0. – 0 с.
    
12. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
    
13. Bruce W. Morgan. Strategy and Enterprise Value in the Relationship Economy. – М.: , 0. – 0 с.
    
14. Boris Kovalerchuk, Evgenii Vityaev. Data Mining in Finance: Advances in Relational and Hybrid Methods (Kluwer International Series in Engineering and Computer Science, 547). – М.: , 0. – 0 с.
    
15. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с.
    
16. Stephan Kudyba, Richard Hoptroff. Data Mining and Business Intelligence: A Guide to Productivity. – М.: , 0. – 0 с.
    
17. Joseph H. Boyett, Jimmie T. Boyett, Jimmie T. Boyett, Joseph H. Boyett. The Guru Guide to the Knowledge Economy: The Best Ideas for Operating Profitably in a Hyper-Competitive World. – М.: , 0. – 0 с.
    
18. Jill Dyche, Jill Dyche. e-Data: Turning Data into Information with Data Warehousing (Addison-Wesley Information Technology Series). – М.: , 0. – 0 с.
    
19. Fiona Fui-Hoon Nah. Enterprise Resource Planning Solutions and Management. – М.: , 0. – 0 с.
    
20. John Wang. Data Mining: Opportunities and Challenges. – М.: , 0. – 0 с.
    
21. Parag Pendharkar. Managing Data Mining Technologies in Organizations: Techniques and Applications. – М.: , 0. – 0 с.
    
22. Ian H. Gordon. Competitor Targeting: Winning the Battle for Market and Customer Share. – М.: , 0. – 0 с.
    
23. George Fernandez. Data Mining Using SAS Applications. – М.: , 0. – 0 с.
    
24. Bill Donaldson, Tom O'Toole. Strategic Market Relationships : From Strategy to Implementation. – М.: , 0. – 0 с.
    
25. Don Peppers, Martha, Phd Rogers. The One to One Manager: Real-World Lessons in Customer Relationship Management (One to One). – М.: , 0. – 0 с.
    
26. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
    
27. Ec-Council. Customer Relationship Management. – М.: , 0. – 0 с.
    
28. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
    
29. Terry, Ph.D Riley, Terry Riley. C.H.A.R.M. School: Lessons in Customer Hostility and Rage Management. – М.: , 0. – 0 с.
    
30. Raymond Teo, Sharon Fong. Maximising Profits: The Customer Centric Approach. – М.: , 0. – 0 с.
    
31. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
    
32. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
    
33. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
    
34. Marketing Research for Managers, Third Edition (Marketing Research for Managers). – М.: , 0. – 0 с.
    
35. Gerald Corbae, Jakob B. Jensen, Dirk Schneider. Marketing 2.0 : Strategies for Closer Customer Relationships. – М.: Springer, 2003. – 152 с.
    
36. Ron Kohavi, Foster Provost. Applications of Data Mining to Electronic Commerce. – М.: , 2001. – 156 с.
    
37. Robert Hite, Wesley J. Johnston. Managing Salespeople: A Relationship Management Approach. – М.: , 0. – 0 с.
    
38. Olivia Parr Rud. Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. – М.: , 0. – 0 с.
    
39. Managing Strategic Enterprise Systems And E-government Initiatives In Asia: A Casebook (Series on Innovation and Knowledge Management, Vol. 1). – М.: , 2004. – 0 с.
    
40. Relationship Marketing : Three-Volume Set (Sage Library in Business and Management). – М.: , 2005. – 0 с.
    
41. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
    
42. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
    
43. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
    
44. Joby John. Fundamentals of Customer-Focused Management : Competing through Service. – М.: , 2003. – 0 с.
    
45. V. Kumar. Customer Relationship Management : A Databased Approach. – М.: , 2005. – 0 с.
    
46. Safety and Security in Tourism: Relationships, Management, and Marketing (Journal of Travel & Tourism Marketing Monographic Separates). – М.: , 2003. – 0 с.
    
47. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
    
48. Paul Greenberg. CRM at the Speed of Light, 3e. – М.: , 2004. – 0 с.
    
49. Adrian Payne. Handbook of CRM: Achieving Excellence through Customer Management. – М.: Butterworth-Heinemann, 2005. – 288 с.
    
50. Jill DychA©, Evan Levy. Customer Data Integration: Reaching a Single Version of the Truth (SAS Institute Inc.). – М.: , 2006. – 320 с.
    
51. Handbook of Marketing Decision Models (International Series in Operations Research & Management Science) (International Series in Operations Research & Management Science). – М.: , 2008. – 630 с.
    
52. Privacy-Preserving Data Mining: Models and Algorithms (Advances in Database Systems). – М.: , 2008. – 514 с.
    
53. Evert Gummesson. Total Relationship Marketing, Third Edition: Marketing management, relationship strategy and CRM approaches for the network economy. – М.: , 2008. – 392 с.
    
54. Carrie L Perrien Smith. Currency: Striking Networking Gold in a Relationship Economy. – М.: , 2008. – 288 с.
    
55. Debbie Gilliland, Alison Maguire. Managing Corporate and Business Relationships: Bank / Customer Relationships. – М.: , 2008. – 250 с.
    
56. Amy Sauers. Effective Customer Relationship Management: How Emotion Drives Sustainable Success. – М.: , 2008. – 220 с.
    
57. Advances in Data Mining. Medical Applications, E-Commerce, Marketing, and Theoretical Aspects: 8th Industrial Conference, ICDM 2008 Leipzig, Germany, July ... (Lecture Notes in Computer Science). – М.: , 2008. – 428 с.
    
58. Christian Zeidler. Mobile Support in Customer Loyalty Management. – М.: , 2009. – 239 с.
    
59. Joao Gama. Knowledge Discovery from Data Streams (Chapman & Hall/CRC Data Mining and Knowledge Discovery Series). – М.: , 2010. – 255 с.
    
60. Data Mining in Public and Private Sectors: Organizational and Government Applications. – М.: , 2010. – 389 с.
    
61. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
62. Simon Knox. Customer Relationship Management. – М.: , 2010. – 302 с.
    
63. Francis Buttle. Customer Relationship Management. – М.: , 2010. – 522 с.
    
64. Tankut Pacac?. The Philosophy of Advanced-Level Marketing: The significance of CRM- Customer Relations Management in terms of marketing, consumer behaviors. – М.: , 2011. – 80 с.
    
65. Ivanka Menken. The Business Relationship Management Handbook - The Business Guide to Relationship management; The Essential Part Of Any IT/Business Alignment Strategy - Third Edition. – М.: , 2011. – 180 с.
    
66. Managing Customer Relationships on the Internet (International Business and Management). – М.: , 2005. – 318 с.
    
67. Tom Soukup, Ian Davidson. Visual Data Mining: Techniques and Tools for Data Visualization and Mining. – М.: Wiley Publishing, Inc, 2002. – 416 с.
    
68. Konstantinos Tsiptsis. Data Mining Techniques in CRM. – М.: , 2010. – 372 с.
    
69. Don Peppers. Managing Customer Relationships. – М.: , 2011. – 560 с.
    
70. Customer Relationship Management:Emerging Concepts, Tools And Applications. – М.: , 2008. – 550 с.
    
71. Barry De Ville. Microsoft Data Mining: Integrated Business Intelligence for e-Commerce and Knowledge Management. – М.: , . –  с.
    
72. Mark F. Hornick, Erik Marcade, Sunil Venkayala. Java Data Mining: Strategy, Standard, and Practice: A Practical Guide for architecture, design, and implementation. – М.: Morgan Kaufmann, 2006. – 544 с.
    
73. Ian H. Witten, Eibe Frank. Data Mining: Practical Machine Learning Tools and Techniques, Second Edition (Morgan Kaufmann Series in Data Management Systems). – М.: , 2005. – 560 с.
    
74. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
    
75. Pakidumsamba David Belemnaba. The Challenges Of Traditional And Artisanal Mining In Burkina Faso. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
    
76. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
    
77. Amit Ganatra. Information Fusion(Ensemble System)in Data Warehousing and Data Mining. – М.: LAP Lambert Academic Publishing, 2013. – 200 с.
    
78. Vibha Lakshmikantha,Venugopal K. R. and P. Deepa Shenoy. Data Mining for Multimedia Databases. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
79. Sant Sharan Mishra. Computing Application of Classifiers for Marketing Data Mine. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
80. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
81. Suvarna Pawar. Use of classification algorithm under data mining for managing asthma. – М.: LAP Lambert Academic Publishing, 2013. – 148 с.
    
82. Vimalkumar Bhupatbhai Vaghela,Kalpesh H. Vandra and Nilesh K. Modi. Ensemble Classifier in Data Mining. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
    
83. Abhijit Raorane and Raja Kulkarni. Consumer Behavior Analysis using Data Mining Technique. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
    
84. Gaurav Mishra and Gulshan Ahuja. Classification of data mining techniques in intrusion detection. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
    
85. Arik Friedman,Ran Wolff and Assaf Schuster. Embedding Privacy in Data Mining. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
86. Renata Ivancsy. Frequent Pattern Mining in Transactional and Structured Databases. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
    
87. E. Madhusudhana Reddy. Effective Classification Using Parallel Apriori. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
88. Divya Jain. Data Mining Approach for Healthcare Management of NCD`S. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
89. Lokesh Kumar Sharma. Descriptive Modelling and Pattern Discovery in Spatial Data Mining. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
    
90. Mohammad Sadegh Ghasemi. Improving Customer Knowledge Management through online games. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
    
91. Amanpreet Chauhan. Survey on data mining techniques in intrusion detection. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
92. P. Ilango and Hemalatha Thiagarajan. Incomplete Data Handling in Medical Informatics. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
93. A.N.M. Bazlur Rashid. Spatio-Temporal Data Mining: Concepts and Challenges. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
94. Mulugeta Asres. Application of Data Mining Techniques. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
95. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
96. Pradeep Kumar. Designing of some Data Mining Tools for BI in Indian Insurance Sector. – М.: LAP Lambert Academic Publishing, 2014. – 236 с.
    
97. Ashish Seth and Kirti Seth. Data Mining in Decision Making (A Multi Rule Algorithm). – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
98. Aaditya Desai,Sunil Yadav and Vandana Yadav. Knowledge Management in Customer Relationsh?ip Management. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
99. vudasreenivasa rao. DISTRIBUTED DATA MINING AND MINING MULTI-AGENT DATA. – М.: LAP Lambert Academic Publishing, 2011. – 152 с.
    
100. Elias Lemuye. HIV Status Predictive Modeling Using Data Mining Technology. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
     
101. Viktor Nekvapil. Data Mining in the Medical Domain. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
     
102. Kinfe Wubetu. Application of Data Mining to Identify Patterns in VCT Dataset. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
     
103. Pankaj Bhambri. Data Mining Model for Protein Sequence Alignment. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
104. Mudassar Ali. Role of Information Technology in retaining customers. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
105. Pavla Vondrakova. CRM in Service Oriented Organizations in the European Union. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
     
106. Dhara Dave and Brahmdutta Raval. Implementation of Information Technology in Pharmaceutical Management. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
     
107. Igor Zibarev. Supplier Relationship Management on the Russian it Market. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
108. Nouman Shafique,Razzaq Athar and Tahir Saeed. Black Box of 3 C’s (Customer, Company & Competitor) In Modern World. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
     
109. VIKAS GAUTAM. CUSTOMER RELATIONSHIP MANAGEMENT IN LIC. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
110. Valerio Veglio. Forecasting Marketing Performance via Web Data Mining. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
     
111. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
112. Narinder Kaur. Customer Relationship Management in General Insurance Sector in India. – М.: LAP Lambert Academic Publishing, 2013. – 176 с.
     
113. Bernd Georg Kriechbaum and Cheng-Chang Lin. Various Stages in Supply Chain Management Evolution. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
     
114. Neville C. Pradeep. Data Mining in Management and Practice. – М.: LAP Lambert Academic Publishing, 2012. – 412 с.
     
115. Babeet Gupta,J.S. Grewal and Ruchi Agarwal. Significance of Customer Relationship in Enhancing Customer Equity. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
116. Enock Ofori-Mensah. Customer Relationship Network. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
117. Roger Achkar. CRM and Customer Data. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
     
118. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
     
119. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
120. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
121. Bilal Afsar,Asim Rehman and Rehmat Ullah Bangash. Customer Relationship Management in Banks. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
122. Frank Kojo Kuranchie. Customer Retention and Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
123. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
124. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
     
125. Subbarao Ebicherla. Customer Relationship Management in Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
     
126. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
127. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
128. Aliyu Olayemi Abdullateef. CRM implementation in inbound Contact Center: Issues and Challenges. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
     
129. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
130. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
     
131. Khalid Hashmi. Customer-support Service-The Role in Telecom Customer Relationships. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
132. Kaushik Bhattacharya. Customer Relationship Marketing in Indian Steel Industry. – М.: LAP Lambert Academic Publishing, 2012. – 380 с.
     
133. Alexander Schnepel and Beverley Hope. Success Factors for e-CRM System Implementations. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
     
134. Alireza Miremadi and Shirin Ranjbar Toutouee. Electronic Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2015. – 120 с.
     
135. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
136. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
     
137. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
138. Hanna-Reetta Hirvonen and Kingsley John Ify. Effectiveness of CRM in HAAGA-HELIA. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
139. Pankaj Khare. Data Mining and its Applications in Distance Education. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
140. Kanwal Garg. Data Mining in Life Insurance Sector of India: A Model Based Approach. – М.: LAP Lambert Academic Publishing, 2012. – 232 с.
     

Лучшие результаты

Дополнительные результаты

1. Применение интеллектуального анализа данных. data mining в управлении страховой компанией. Ю.В. Грызенкова, З.Ф. Шарифьянова, "Управление в страховой компании", № 4, октябрь-декабрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
4. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
5. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
6. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
7. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
8. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
9. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
10. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
11. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
12. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
13. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
14. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
15. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
16. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
17. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
18. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
19. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
20. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
21. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.